282 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Great theme! Pre-sales question though…occasionally users might need to print out KB or FAQs. I noticed when I did a print preview of your demo in FireFox that I loose the text & formatting. Is there a way that we can be sure that folks can print the articles/pages/posts they need? Thanks in advanced & keep up the great work!

Default-user

Hi Chris! Of course http://demo.herothemes.com/?product=supportdesk . It looks to be fine in Safari on the Mac…but not in FireFox on PC or Mac. Thanks for looking into it! :)

ChrisMooney

Hi there,

Do you encounter the same issue if use the direct URL to the demo? http://demo.herothemes.com/supportdesk/

The demo frame could be causing the issue for you.

Thanks

Default-user

Hi Chris! Yup…that was exactly it! Thanks! :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
robbertl Purchased

Hi,

Just a quick question.

I am using the theme with the child theme…. how/where do I insert the favicon so that it displays on the browser tab?

Thanks,

ChrisMooney

Hi there,

We have a plugin that should be right what you need: http://wordpress.org/plugins/favhero-favicon-generator/

Allows you to set Favicons very easily. :)

Thanks

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