307 comments found

Hi Chris! Hope you feel good What plugin do you recommend me to be able to support only those who will be registred? For example: In order to have the support, the customer must register.

barreoblique

Sorry about my poor english !

ChrisMooney

Hi there,

It depends completely on your needs and what you’re trying to achieve. This plugin is useful for managing content & user roles: https://wordpress.org/plugins/members/

Thanks

barreoblique

Look like i’m looking for! Thank you :)

hi good day , I am interested this template for wordpress, but I read that is not compatible with WooCommerce , you could add this function ?

regards

ChrisMooney

Hi there,

The theme doesn’t support WooCommerce natively, but WooCommerce should work with most themes out of the box.

I haven’t personally tested it with SupportDesk though.

Thanks

Hi Chris,

Is there also a stripped HTML version available? Without wordpress included? So only the HTML and no PHP.

Regards.

ChrisMooney

Hi there,

This is a WordPress theme only so unfortunately no HTML version is available.

Thanks

Hi Chris,

First of all, great theme! Thank you.

I have one issue you and having spent many hours trying to resolve it myself without success, I feel I need to your help.

We use your theme with WPML. Almost all pages are working fine, except… what I enter under “Homepage Options”. More specifically, “Headline” and “Tagline” fields are not recognized by WPML and therefore they are not translatable. I also don’t see an option to force translation (as I see in other pages).

This is a major issue, as the fields say they are headlines and taglines for the entire website. Any thoughts?

ChrisMooney

Hey there,

Thanks for purchasing a Hero Theme. Support is provided via http://herothemes.com/support/ please submit a support request there and we’ll help you as best we can.

Thanks

Hi Chris,

First of all, great theme! Thank you.

I have one issue you and having spent many hours trying to resolve it myself without success, I feel I need to your help.

We use your theme with WPML. Almost all pages are working fine, except… what I enter under “Homepage Options”. More specifically, “Headline” and “Tagline” fields are not recognized by WPML and therefore they are not translatable. I also don’t see an option to force translation (as I see in other pages).

This is a major issue, as the fields say they are headlines and taglines for the entire website. Any thoughts?

ChrisMooney

Hey there,

Thanks for purchasing a Hero Theme. Support is provided via http://herothemes.com/support/ please submit a support request there and we’ll help you as best we can.

Thanks

Hi,

Great theme so far however the lack of woocommerce integration isn’t great. Is there a plan to add this in future?

Thanks.

ChrisMooney

Hi there,

There aren’t any immediate plans to add WooCommerce integration. Sorry about that.

Thanks

Default-user

Can you add it to the non-immediate plans? ;) ha.

Hi ,

i have purchased (Concord theme V1.1) theme from you i have problem on removing port folio image from portfolio page. Link image from home page also get removed. So i need help from you to preserve the image on home page portfolio image and i can change the image in portfolio page . you can see my website http://andromedagalleries.com

ChrisMooney

Hi there,

The theme you’re referring to “Concord”, isn’t one of our themes.

Thanks

Default-user

who will provide support for this issue and i have credentials of this website.and i have downloaded the theme from this website.

ChrisMooney

Hi t here,

You need to contact the author of the theme. This websites sells themes by many different authors.

If you can’t track down the author, contact Envato here: https://help.market.envato.com/

Thanks

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