244 comments found

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

prepurchase question – we need to build our procedures manual, want to have a forum, faq, news – with 2 different levels of login & access.

what are the differences betwen your “support desk” theme and “knowhow” theme.

which one should we use?

ChrisMooney

Hey there,

If you want forum (BBPress integration), FAQ and News section, Support Desk has all these features, whereas KnowHow only has a simple FAQ and Knowledge Base.

// 2 different levels of login & access

You would need to use a plugin for this. A popular one would be: http://wordpress.org/extend/plugins/members/

Let me know if you have any other questions.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
lydeni Purchased

Guys, where is your documentation? Can’t find it anywhere.

ChrisMooney

Hey there,

Make sure you download the full package from ThemeForest rather than just the theme files. Let me know if you still have trouble.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Pre Sales:

Can this theme be adapted for use a general help blog.

1- Can a layer slider be added at top of homepage? 2- Is it set up with good SEO like other good blogs? 3- Will search engines pick up the knowledgebase, forum and blog in search results?

Thanks in advance :-)

ChrisMooney

Hey there,

1 – The theme doesn’t include this plugin so you would need to install it and implement it yourself.

2 – It is SEO optimized

3 – Yes, you shouldn’t have any issues getting the different sections of the theme indexed by search engines.

Let me know if you have any other questions.

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • India

Hey Chris,

I am planning to buy this awesome template for our startup. However, I just wanted to ask – The Header of the theme is big (in terms if height)m so would you help me customizing the header (especially reducing the height)?

Thanks, Niranjan

by
by
by
by
by
by