397 comments found

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
urkitos Purchased

Hi, I’ve set up everything, looks great baut I only have one issue. The staff category order. I see you had a link http://www.wpthemehelp.com/knowledgebase/changing-post-order-portfolio-services-highlights-staff-etc/ but this domain doesn’t work anymore. Can you tell me where to change the order? thanks

WPExplorer

You can check out a post on how to re-order custom posts here – http://www.wpexplorer.com/order-custom-post-type-posts-wordpress/ – which is essentially the same one but updated.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
teemo64 Purchased

hi, thanks for you great theme, but i would like to change my service page :

how turn off excerpt or show only few world ?

thanks

Default-user
teemo64 Purchased

another question, it is possible to write something under the “service” section ? we can only write on top

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Thailand

hiya, love love the theme, just recently tho (and even on your test site) on mobile the slider on the home page the images are stretching. It seems to be the height of the image is set to the desktop size on mobile via the

WPExplorer

Ah shoot.

Just add this CSS to your site (in style.css is fine). Thanks for the heads up:

img { max-width: 100%; height: auto; }

It’s because I made an edit the the javascript and forgot to add this CSS.

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • United Kingdom

Hi.

Looking to purchase – is there a way I can centre the menu below the centered logo?

Also, can I add an image as a background?

Let me know ASAP please :)

WPExplorer

Not in this theme without making additional tweaks. Maybe you’d prefer my newer theme Total which can do both (actually you can also select custom backgrounds on a per/page basis).

http://themeforest.net/item/total-responsive-multipurpose-wordpress-theme/6339019
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

This may be a dumb question, but do you intend to fully support this theme on Wordpress 3.9?

**Sorry Question was meant for Total theme instead.

WPExplorer

No worries ;) And yes, Total works 100% with WP 3.9 it already has been updated!

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
jay4 Purchased

Hi i cant find an answer to any of the questions regarding adjusting the Services page excerpt.

Either to remove it or adjust the amount of words that show up.

Thanks!

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
jay4 Purchased

I’m having problems coming up with a gallery that looks like yours.

Do I just “Add Media” to a Photo Gallery themed page and it should autoset to your look? Because that is’nt working for me.

I also tried adding a “gallery” but that too didnt work. Can i have a demo-gallery page like the .txt you have in the documentation folder?

Thanks!

WPExplorer

Which gallery are you referring to exactly, can you please link to it in the demo?

http://wpexplorer-demos.com/surplus/

Sometimes people say “gallery” and they mean the portfolio or single portfolio post.

Thanks!

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United Kingdom

Is there any compatibility issues I should be aware of with Wordpress 3.9? I can see that the last update dates from before the latest release of WP. Many thanks in advance.

WPExplorer

None that I’m aware of. This is a much older theme though. I would highly recommend you check out our newest theme that includes a whole page building system (drag&drop) and a lot more modern modules/theme options – http://themeforest.net/item/total-responsive-multipurpose-wordpress-theme/6339019?ref=WPExplorer

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Sarah-B Purchased

I’m having trouble implementing custom fields. My team.php file works correctly, but I’m not getting to single-team.php. Can you tell me which other files I might need to modify to get this to work?

Thanks.

WPExplorer

To be honest I have no idea what you mean by “Im not getting to single-team.php”

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hello! Great theme. :)

I am having issues with the page images on the mobile site. They look great on the desktop, but are “squished” on the mobile and are not resizing automatically. Help?

I am a CSS n00b, so if there is code to be added please advise the exact location.

Thanks!

WPExplorer

Hum, this shouldn’t be happening. Can you try adding this CSS to the bottom of your style.css file?

img { max-width: 100%; height: auto !important; }
Default-user

Thanks for the reply. That didn’t work. Could it be one of the plugins, maybe?

WPExplorer

I’m not sure I’d have to look at the URL in question to be sure.

Default-user

Can I message you privately somewhere?

Default-user

just sent an email

WPExplorer

Ok I will respond as soon as possible, thank you for your patience.

Default-user

Hello the issue seems to have been resolved. Thanks!

WPExplorer

Great. Probably a cache thing ;)

Default-user

ha! probably.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United States

Hi – this is an easy one, I think. I’m creating a Testimonial page with sidebar. I’d like to have each testimonial display full-width (currently they are showing at half, two per row).

What is the shortcode for a testimonial? Additionally, if I wanted one testimonial per row… would I need to wrap this in a column shortcode? I know there’s [column size=”half”] but does [column size=”full width”] exist?

There’s a mention of a testimonial shortcode in the documentation, but none exists. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

My Staff links aren’t working and I can’t figure out why. The headshots show up, but when I click on them, I keep getting 404 pages. The URLs are correct so I can’t figure out what’s wrong. Do you know what the issue might be?

WPExplorer

Sorry for the delay, this is a common WordPress bug. Go to Settings-Permalinks in your WP dashboard and click save, it should fix it.

Default-user

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi.

I have a pre-sales question.

The Software Version does not mention WordPress 3.9+. Is it compatible 100% with the latest version of WordPress…??

Thanx.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

When I imported the sample-data.xml file, even though it worked for the most part, it came back with a bunch of “Failed To Import” messages. Here is a link to a snapshot of the page: http://bit.ly/YMA3zW

Please advise how to fix this.

Thanx.

WPExplorer

Did it import any images? It should import a dummy image even if these images fail.

Default-user

Hi. No it did not.

Here is screenshot of the homepage: http://bit.ly/YMA3zW

There are no images under MEDIA either.

WPExplorer

Hum, can you send me a private message I’ll email you a fresh downloaded copy of the sample data if you want to try. Yes?

You can message me privately via the form on this page – http://themeforest.net/user/WPExplorer – and I will respond via email. Make sure to send me all pertinent data and context so we can get this sorted in a timely manner.

Default-user

OK, I just sent you a message. Thanx.

Default-user

Good response time and fixed my issue.

Default-user

Hi.

I sent you a couple of emails as per our discussion.

Please respond.

Thanx.

WPExplorer

Responded.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Bullets in a bulleted list are not showing up on pages with “Default Template” as their template.

The bullets show up fine in the Editor but not on the actual web page.

How do I fix this bug…?

Default-user

Looks like Support falls off the face of the Earth every few days. Never mind responding to my question above as I have figure it out.

WPExplorer

Glad you fixed it, thank you for the heads up.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Can I disable the site from being responsive? I have done some custom coding (vary amatuer coding) and it is not working with a responsive layout simply because I don’t know how to code responsive yet. I would prefer to just have it be static for now instead of looking really crummy on mobile devices.

WPExplorer

Right now there isn’t a built-in setting for that. All the responsive CSS is at the bottom of style.css, the only way to disable is to cut that out.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Will I break the website if I updated to Wordpress 3.9?

WPExplorer

No it shouldn’t. The live demo is on 3.9

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