397 comments found

frauss Purchased

Hi,

I’m trying to set up a gallery page and it doesn’t seem to be working correctly. In the documentation it says to upload the images to the page and select gallery as the type. Is there another step that I’m missing? Do they need to be added in specific way or added as feature images?

Right now, I’m adding them to the main body area and they are just viewing straight down the page, no grid or lightbox feature when you click on them.

Thanks F

WPExplorer

It works very much like the portfolio. Any image you upload to the post will be included in the gallery.

This video is for another theme, but it’s essentially the exact same thing:

http://www.screenr.com/Vkq8

There is no need to insert the images to the body area. Once they are uploaded via the post they become “attachments” so the gallery template can loop through them.

-AJ

Default-user
frauss Purchased

if the images are already uploaded I have to upload them again?

WPExplorer

Yes, that is just how WordPress attachments work.

The only way around would be to use some sort of plugin like these:

http://wordpress.org/extend/plugins/change-media-parent/screenshots/
http://wordpress.org/extend/plugins/unattach-and-re-attach-attachments/

I haven’t tested them, but based on the description they should work. If you test it out, would love to hear back with your thoughts ;)

-AJ

nvnadmin Purchased

I recently bought your theme, and nearly ready to launch a new site with it. 2 questions for now:

1. How can I make the ‘featured image’ of a page show after all the content, so it’s in the bottom of the page?

2. How can I get other sizes for the images that are ‘featured image’ on a blog entry, that show on the homepage blog module? They are now cutted to a 230 * 85 pixel format, while I want 230 * 152px

http://dev.nvn-inf.nl
WPExplorer

They look good to me. Have you cleared your cache?

Default-user
nvnadmin Purchased

After some more digging, it seems the ‘post-image’ version is used also on the homepage for the grid-thumb sized images.

WPExplorer

Yes it is.

If you want a different size for a specific section you’ll need to declare a new image size.

Hi AJ,

I am hoping to purchase your theme (again) for a new project. I have a few questions.

First, When I add the site logo image, I seem to lose the h2 tag for the site ‘name’. I looked in the header.php file, but am not sure how to tweak the code. The site description seems to display fine with the logo image.

Second, I’m wondering if there is a way to just use 2 highlights instead of 3. I changed the highlight.php file to only show 2, but I want to change the style of the 2nd highlight to span the width of 2 highlights (645px?). However, the highlights don’t dynamically get a unique CSS id/class. Is there a way to do this?

Third, what does having “static page” enabled in the Homepage Layout Manager do? I couldn’t find an explanation of this in the documentation. I thought it might allow for a section on the homepage that I could add whatever content to, but if so, I don’t know where to add the copy/content.

If it’s helpful, the development site I’m testing: http://www.bridgewayschool.whitbeckweb.com/ The live site that I may purchase your theme for: http://www.thebridgewayschool.org/

Thanks very much. I know I will be purchasing your newer themes in the future.

Jon

WPExplorer

Hey Jon,

1. If you want to keep the image logo and the h2 heading title, you need to to tweak header.php – basically the text title is just supposed to be there as a dummy text while you work on an image logo or if you don’t want one.

if you want both remove the following lines in header.php:

85 - <?php if($data['custom_logo'] !='') { ?>
87 - <?php } else { ?>
92 - Remove 1 bracket here

2. You could do it using the CSS nth:child pseudo class. Example:

 #home-highlights .hp-highlight:nth-child(2){ width: 645px; }

3. Yes, that is exactly what it does ;) If you look in the home settings (near the bottom) there is a drop-down to select a page to pull the content from for the static page module.

Hope this helps!

Thanks for the continued support Jon,
AJ

jwhitbeck

Thanks AJ! Appreciate the thorough and thoughtful response. I’m excited to give your suggestions a try. The static portion of the home page is very helpful to have. You are a code king! :)

Best regards, Jon

WPExplorer

Haha.

You are welcome. Best wishes with your projects!

Hey Aj,

Just wondering how I get the social media buttons on the front page somewhere? Can you have a look at the front page and recommend where you think it would go? http://bigtriplittletrip.com.au/

Maybe either up the top (mainly FB and stumble-upon) or a scrolling sidebar thing?

Thanks

WPExplorer

This would require you adding them manually in header.php and then positioning them absolutely via CSS . If you need a freelancer I have a friend that might be able to help for a fee.

Default-user

Ah okay that could work, how much would it cost? I saw from one of the people that had posted their site (a dog one) from your template, on the discussion board here that they had the social media buttons just above the menu looking good? I’m just looking for the best and easiest way to get the social media icons on the front page immediately visible?

Thanks

WPExplorer

If you want to contact me via my profile page we can converse via email. It would be much easier for us to get this sorted out ;)

Hi AJ,

I’ve purchased Surplus a second time for the site that I’m upgrading .

I’ve also purchased your Beta theme that I know I’ll use for a future project. What I wanted to do was take some of the header functionality from Beta and add it to Surplus. However, I’m not fully clear what code/files are required.

Notification bar in Surplus is a great concept, but its functionality doesn’t fit my client’s needs. I want to include the social region (#social-bar in header.php) that is part of Beta. I also want to include #header-right from Beta, or at least have a client available text area for address & phone.

I know I’d need the html & php from the Beta header.php file, plus the css code, and I know I must need other code/files, but I’m not sure what. I could just hard code the info & position it, but I’d like the client to have access to update the regions, if necessary.

HUGE thanks in advance. Your earlier guidance helped a lot. The project is coming together. http://www.bridgewayschool.whitbeckweb.com/

Jon

PS The site documentation for Beta is incredibly thorough! :)

jwhitbeck

Hi AJ,

I am very happy to continue to support you! Once again, your guidance was exactly what I needed in order to fulfill my client’s needs using your fantastic theme(s). :D

I look forward to using Beta for a future project.

Kind thanks, Jon

WPExplorer

Great! I’m glad ;) I wasn’t sure if I was being too broad or not making any sense at all.

jwhitbeck

I can’t write PHP , but can understand it to some degree. Having you tell me where to look and what to look for was just what I needed. Have a great week! Best, Jon

valeccio Purchased

Hey WpExplorer, Great theme also this one. Unfortunately I have basically the same multilocalizing Issue. How to translate Hp Highlights and Other Parts that not allow html and shortcode? I Mean not only localize in one language, but to become multilanguage. I’m Using WPML .

Thanks Valerio

Default-user
valeccio Purchased

I’ll Try, if I won’t Succeed I will write you again. Thanks

Valerio

Default-user
valeccio Purchased

For the Hp Highlights it works like a charme, it is possibile to make it work also for the blog-portfolio.php includes ? Because I tried the same code, but it won’t show up localized element in the others language.

Thanks

Valerio

WPExplorer

Hum..that’s strange. Have you tried asking WPML ?

How can I change the slider to transition left-to-right rather than fade-in/fade-out?

WPExplorer

You can’t access javascript files in the editor due to security issues, this will need to be done via FTP .

Default-user

Ok. Thank you for that information. I have two more questions. 1. How to move slideshow above navigation (Seem on www.pgahc.org)? 2. How to have highlights show on initiatives page?

WPExplorer

1. This would require you to modify the theme quite a bit. You’ll need to move line 23 in index.php to header.php and then you’ll need to wrap it in a is_front_page() conditional.

2. Not sure what you mean by “initiatives” page.

lisarae Purchased

I am experiencing an issue with the portfolio section of the template. It seems the page is having problems loading because too many items are being called. I tried to turn pagination on but it is not working. At first, the page was loading sometimes, then I was getting a database error, but know the page will not load at all. We also get this error, (Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 44 bytes) in /home/content/17/3979017/html/wp-includes/wp-db.php on line 1449), sometimes in the back end when we try to pagination through the portfolio items (I think this is the same error I saw in the front end before the page stopped working completely). Could you please help me resolve this issue. We will gladly compensate you for fixing it as well. Thanks!

WPExplorer

I can definitely help. Sounds like maybe an issue with the query. However, I’ll need much more info – preferably login access – you can open a ticket at WPEthemehelp.com (these are private) and I’ll help you out!

-AJ

koawatea Purchased

Hi AJ,

Is there an easy way to add a second content slider to the home page?

WPExplorer

The only “easy” way I can think of is possibly using some sort of external plugin. If you want to use the built-in content slider post type, I might be able to assist you with making a shortcode for that. I could quote you an estimate if you open a ticket at wpthemehelp.com

Excellent Theme!! I am working on adding pages. I publish a page and when I go to view the page I get a “This page can not be found” error message. What can I do to solve this issue?

Thanks, Russell

WPExplorer

Hi Russell,

Sounds like a permalink bug. Can you try going to Settings->Permalinks and clicking the save button. This usually fixes this issue.

If not, please let me know!

Thank you for the purchase,

^AJ

Thanks for the help. I fixed the issue with the permalinks. However, I am now trying to add a staff page and when I add the staff and then go look at the page that has the staff template set, it shows up blank.

WPExplorer

Humm…You mean the whole site is blank or just the post content?

satez Purchased

Hello..

From my Pc, my website works well, but from iPad, I see Russian mobile site. I change theme and the site works but when I change again to Surplus theme is showing the russian website. http://directoryextra.com Could you please help me.

WPExplorer

It looks like you might have some sort of mobile plugin installed that is redirecting the site…unfortunately I can’t read Russian. This is definitely a built-in theme feature. hum…

koawatea Purchased

Hi AJ,

Not sure if you missed my question, but I noticed you’ve been active since I asked you.

Anyway: Is there an easy way to add a second content slider to the home page?

Thanks!

WPExplorer

I’ve recently answered your question – sorry for the delay.

The only “easy” way I can think of is possibly using some sort of external plugin. If you want to use the built-in content slider post type, I might be able to assist you with making a shortcode for that. I could quote you an estimate if you open a ticket at wpthemehelp.com

Just the post content is blank.

jmcniel Purchased

Great theme.

Question: How can I change the sort order of Staff members? Currently I think it is descending published date order (most recent published on top). I would like to have sorted by “Position” and I’m going to put numerical values in that field.

Thanks!

I get this error, how do I fix it? Uploading it as a .zip just like it downloads.

============================

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

WPExplorer

You can’t upload the zip just like that because it contains docs, sample data, licensing…etc.

Please have a look here:

http://www.wpthemehelp.com/knowledgebase/stylesheet-is-missing-error-fix/
nvnadmin Purchased

I want to edit the ‘recent posts’ item in the sidebar on a blog archive page. But I don’t see the file for this in the theme. I do see a file in the wp-includes folder, but that changes all recent posts behavior, like in the footer too.

I want to have an hr between the recent 5 blog posts here on the sidebar: http://www.nvnfoto.nl/category/blog/

Any insight where to edit that?

WPExplorer

The recent posts widget is built-into the WordPress core, so you shouldn’t change it. If you need a custom output you should be creating your own widget.

Why do you need an HR between items? If you want spacing or a line you can just add some CSS to add a border or margin/padding.

Hi! I would like to know if this theme is already compatible with wordpress 5 with I already installed? Thanks!

WPExplorer

All of my themes are currently running on WordPress 3.5 Multi-Site install. So it should work fine. If you do encounter any issue, please let me know and I’ll fix it up.

lisarae Purchased

Can you PLEASE refer us to someone we can hire to fix the custom post item issue we are having with this theme?????

WPExplorer

I’ve answered to your ticket. Sorry we didn’t see it earlier, usually when someone responds to a ticket they reset it to “open” so we can go back and respond, your original comment got a bit lost in the bunch. sorry ;(

kooop Purchased

Hi! Just wondering where I can change the css so that the mobile size still shows the .hp-highlight-img … I only see a “style.css” file to edit, not a “responsive.css” file. Let me know where I need to look.

http://sbmerge.com

Thanks!

WPExplorer

Hey there.

responsive.css would be in the CSS folder.

But you can just add the following at the bottom of style.css for your “fix”.

.hp-highlight-img{ display: block !important; }
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