384 comments found

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States
ytilles Purchased

Is the latest version of this theme compatible with WP 3.6?

  • Bought between 50 and 99 items
  • France
  • Has been a member for 3-4 years

Hi,

Great theme !

How can I had custom sidebars to my website ? I can’t find anything in the theme options.

Thanks !

WPExplorer

Hi,

Custom sidebars is plugin territory. I recommend this one: http://wordpress.org/plugins/woosidebars/

But of course there are MANY other great ones.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

Just bought your Surplus theme. Awesome clean look.

Do you happen to have a video guide for this theme?

Thanks!

WPExplorer

Hi Calvin,

Forgive the delay. I do not have a video guide for this theme. There is written docs though included in the “Documentation” folder. If there is any thing you are having troubles with, please let me know and i’ll help you out or make a video to better guide you.

Default-user

I have a couple questions about links on the header and changing hover colors. I took a screen shot of what I need help with. Is there a way to send it to you?

WPExplorer

I just responded to your email.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, Have been using the Surplus theme for a while, its awesome thanks. Am just updating the index page and wanted to now include the blog option – is it possible to change the amount of text or excerpt for the latest blog post on the index page? I’ve managed to change it for the regular blog and pure blog page just not the index page? As its going to be a feature piece with only one blog showing, I need more text on that index page. Also is it possible to have a thumbnail size photo on the index page rather than the full-sized featured image? Thanks so much Ella

WPExplorer

Hi Ella,

To be honest I’m not quite sure what you are trying to do. Are you using the blog module (the one separate and not next to the portfolio one)? If so, the images are already using a thumbnail. The excerpt also can be altered easily. But you would have to edit includes/home/blog.php line 56:

<?php echo excerpt('15'); ?>

Change the “15” which is the number of words to the amount you want.

Default-user

Thanks for replying – sorry new to the wp setup and that file doesn’t show up if you use their editor, so thanks for the help on locating the right php file and the excerpt is now as I need. For some reason though when I use the featured image from the blog module, it displays as a full image across the screen on the index page – rather than a thumbnail. Maybe its because I have only chosen to show one latest blog on the frontpage or maybe I have changed something somewhere… something for me to work out. Thanks again

WPExplorer

Maybe you need to regenerate your thumbnails, have you done this? If you can share the URL I might have a better idea of what is going on.

You can share via my profile page contact form if you wish Ella and I can assist via email.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, is the little plus button (top right of header, next to search icon) supposed to drop down a menu? If so how do I populate it? The documentation refers to three menu locations, so assume this is one of them, but the Appearance > Menu > Manage Locations says the theme only supports two?

WPExplorer

The little plus is supposed to drop for your social icons, this should be shown in the live demo. The social options would be added via the theme panel settings.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there, I can’t find the theme documentation – was it included in the download?

WPExplorer

Make sure when you download the theme you click on the “All Files & Documentation” link. Once extracted the documentation is in the “Documentation” folder.

Thanks for the purchase!

Default-user

My bad – thanks so much! On another note, am i able to center the navigation menu?

WPExplorer

No problem.

Centering the menu will require you to tweak the CSS…Essentially you’ll want to make the li and a elements to display inline-block then set the nav to text-align: center. This of course will not work in crappy browsers like IE8 but should work on all modern browsers.

Default-user

In which .php file or style.css?

WPExplorer

I suggest you add any customizations via a child theme or a custom CSS plugin.

You should avoid editing any files of the parent theme because if you ever update the theme it will override your edits. But if you don’t mind, you would want to edit style.css.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How do you set up pricing tables? Like in the live demo? Thanks

WPExplorer

These are done via the shortcode. Here is the code used in the demo:

http://pastebin.com/6BUxjFJY

You can paste this in your editor in “Text” mode then switch back to visual to edit them.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi! I’m thinking about buying the Surplus-theme (great design btw! :). But as a photographer, I mainly want to use the site for selling my images in different sizes/materials. I know the Fotomoto-plug-inn (http://www.fotomoto.com/) does this, but I’m not sure if this is compatible with Surplus. They say it does work on the Anthology theme, but I definitely like Surplus more. So do you have any experience in this? Thanks a lot, Michiel

Default-user

I’ve had had a good look on the fotomoto site and they suggest you to read this: http://support.fotomoto.com/customer/portal/articles/71504-partner-with-us Might be interesting for you!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi I’ve got a quick pre-purchase question…

Can I insert the title and/or description for the featured work grid, as per your home page grid, but with titles.

Thanks in advance Matt

WPExplorer

This theme doesn’t have the ability built-in, you would have to alter your template files.

Maybe my newer theme would be a better fit: http://wpexplorer-demos.com/thunder/detailed-portfolio/

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

great theme – thanks.

Struggling with the WPML translation for winstonwolf.ch – as I always get the English AND German version for HP highlights, Services Image Slider, etc. Also, can the tag line be showed in 2 different languages? Good thing: Items via the menu work fine. Thanks.

WPExplorer

Sorry for the delay,

This sounds like an easy fix. I thought I had fixed the WPML issues though, can you check to make sure you are on the latest version (1.3).

Default-user
/* Theme Name: Surplus Theme URI: http://www.wpexplorer.com Description: Surplus, WordPress theme by WPExplorer.com Author: WPExplorer Author URI: http://themeforest.net/user/WPExplorer Version: 1.4 License URI: README_License.txt */
WPExplorer

The latest version is 2.0. Are you able to re-download and upload your files to try it out and see if it fixes your WPML issue?

Default-user

Thanks. Have installed 2.0 now. Need to re-do costumize under appearance as it is empty again and will see if it now works with the languages. The question about the tagline, however remains, can I have this in both languages?

WPExplorer

For the tagline, because it is in the theme panel it can’t be easily localized.

What I can do is give you some code that will add a WPML shortcode to your site which you can use in the admin panel.

https://gist.github.com/wpexplorer/6924897

So you can copy the function to your functions.php file then you can see in the pastebin above how to use it inside the adin panel.
Default-user

will try that – many thanks, much appreciated!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I have heard lots of good things about your theme. What about WooCommerce compability?

WPExplorer

This theme hasn’t been tested with WooCommerce. It should work, but you might have to make several adjustments to get the layout/design/responsiveness looking perfect with the theme.

Default-user

Thanks,

I have now started to work with the theme, I am VERY pleased. So easy to work with, everything works like a charm. Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

HI. I really like this theme, it works great! I did have a question, I am wanting one of my HP Highlight items to open in a new window. Is this possible? Thanks!

Default-user

Hi again. I did purchase your theme and am loving it, but would still like to be able to have my HP Highligh link open in a new window. Is that possible?

WPExplorer

I can only offer support to verified customers. Can you comment using the account to make the purchase?

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States
ytilles Purchased

Is the current version of Surplus compatible with WP 3.7?

WPExplorer

It should be fine. All of our live demos are using 3.7. Reading through the changes in this version nothing should affect the theme (or most themes for that matter).

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 4-5 years
Becker Purchased

Thanks for a great theme :) Is it possible to re-arrange FAQ’s?

Becker
Becker Purchased

Thank you so much for the very quick reply

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

HI. I really like this theme, it works great! I did have a question, I am wanting one of my HP Highlight items to open in a new window. Is this possible? Thanks!

WPExplorer

Hi ;)

If you are looking to open only 1 of them in a new tab its going to be a bit tricky, because you’ll need to add an if statement in your template to check for the one you want to open in a new tab.

If you don’t mind opening all of them in a new tab you would edit includes/home/highlights.php line 40:

<a href="<?php echo $hp_highlights_url; ?>" title="<?php the_title(); ?>">
</a>

Add target=”_blank” to the href tag:

<a href="<?php echo $hp_highlights_url; ?>" title="<?php the_title(); ?>" target="_blank">
</a>
Default-user

That worked perfectly! Thanks!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Indonesia
pricool Purchased

Hi… is this theme support latest version WordPress 3.7.1 ?

WPExplorer

My live demo is using 3.7.1 there shouldn’t be an issue. The 3.7 and 3.7.1 updates shouldn’t affect most themes because of what was changed.

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 4-5 years
Becker Purchased

Still loving the theme :)

But I have the same isue as “clugodesign”, he/she wrote something like:

For the portfolio posts, how do I make the slider appear on the right hand side of the page across from the body text (like in the examples from “Live Preview” – Portfolio – Default Post Styles / or Full Post Styles like Desert Road). I have the portfolio posts set to default, but the slider (I select an Image Slider at the bottom???) keeps appearing at the top of the post. How do I prevent it from doing that? The slider also appears over the title – so I have an idea that I’m not supposed to use the Image Slider (where you choose between Image Slider and Content Slider) – but where else can I choose a slider? I have imported the SampleData – but some of it didn’t get importet (failed) – means that I can’t see how you made the Dessert Road.

Hope you get, what I’m struggling with :)

WPExplorer

You are correct. The image slider options at the very bottom pull from the Slider post type.

To add sliders to the portfolio items you simply need to upload the images you want and they will be attached automatically.

www.youtube.com/watch?v=RIcRKzzlsVY

So, no need to mess with the slider settings below the post. In fact I should probably hide these in the next update to not confuse people ;)

If you want to PM me I can send you the update with those settings hidden and also I’ll add another update to include the following Image Gallery metabox so its easier to add images:

http://cl.ly/image/0U3M3v0Z2J34

Just be sure to link back to this comment in your message so my support team can direct the email over to me 8-)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Sarah-B Purchased

I’m trying to show a static page and blog entries on my home page. I’ve dragged those entries to the Enabled column of the Homepage Layout Manager screen, but the blog entries aren’t showing up (the static page works). I saved those settings, and my front page is set to show my latest posts. I also can’t determine where I indicate which page is the home page. I’m missing something very simple here.

WPExplorer

Hi Sarah,

1. Maybe make sure you didn’t accidentally set a specific category for the homepage blog posts that might be empty.

2. You go to Settings->Reading to define your front page option.

if you want you can send us a private message with your url/logins and we can have a look for you!

Default-user
Sarah-B Purchased

Thanks for the very quick reply. The site is babcockandmiles.com/wordpress. Can I send you the login settings by email?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is there a way to automate the transitions for the content slider after nn seconds similar to the image slider?

Default-user

Sorry I was travelling last week with the holidays so I didn’t have a chance to check back and see if you’d had a chance to look at this. Any suggestions on a way make the content slider transition automatically?

WPExplorer

Not without tweaking the template javascript files.

To be honest this theme is really old and needs a major overhaul of the slider features. You might be better of using a 3rd party slider plugin that has all those settings built-in there are some great free and premium ones out there.

Or maybe updating to our latest masterpiece ;)http://themeforest.net/item/total-responsive-multipurpose-wordpress-theme/6339019

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Sarah-B Purchased

Hi AJ,

Since I’ve installed the Contact Form 7 plugin things have been acting buggy. The site’s background displays a tiled NONE, which looks just like the selection box in the theme’s styling page. Also, the Google analytics code is showing up in the top left of the screen. I’ve tried deactivating the plugin, but I really need some kind of form for the site. Are you aware of any issues? Contact Form 7 is version 3.5.4.

You have my WP login information.

Thanks

WPExplorer

Contact Form 7 shouldn’t be causing any of these issues, if you have emailed me I’ll have a look. We took a short break from support but we are back, we’ll hopefully get through all the emails today/tomorrow. Thank you for your patience.

Default-user
Sarah-B Purchased

It’s been working today, so you can hold off for now. The Google Analytics code is still showing up though, in the upper left corner of the page. Thanks.

Default-user
Sarah-B Purchased

The issue is when the Contact Form 7 page has an https prefix. I can’t find any documentation about that on their website. Should I pursue this with them?

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