399 comments found

Hi there! Nice theme, one question: I’ve got some strange style problem on the homepage. Some text seems or bold, but I can’t find it in the code or on the styling of the items. Can you help? http://www.wassinkhalle.nl

WPExplorer

Thank you for your patience over the holidays!

I have a look at the site but I don’t see any issues with the text, did you fix it?

Hi – I updated to 3.7.1, installed this theme and I am getting this (see picture) http://i.imgur.com/lAm9Quf.png on my main menu. I tweeted at you but I realize that’s not the best way to reach you. Any ideas why this is happening?

Default-user

This is the URL http://trylltur.com/ . I’ve deactivated all plugins

WPExplorer

Sorry for the delayed response, this seems to just be a small bug when the responsiveness is disabled. If you add the following CSS to your site it will hide it:

#masternav .selector{ display: none !important; }

Hi,

many thanks for your theme. I do have a few questions, it would be great if i can get answers, because i am so desperate.

1. Services: I don’t want to show excerpt or content in the overview – how can i switch it off, both?

2. Portfolio: How can i switch off the “hover” effect (75% opacity) – but only at the portfolio thumbs.

3. Portfolio: How can i switch off the “link” mode, because i don’t need to show more then the overview page. So i only need the portfolio overview (without hover effect and without to link the pictures).

4. Text: How can i use “read more”, because if i use the wordpress installed text edit “read more” nothing happens. I have so much text, wich i want to handle with this “read more” thing?

Thank you very much, i am very looking forward to your answers!

Manuel

Hello,

Is there a way to left align the logo header? I can’t figure it out. Thanks!

Default-user

Another quick question for you! Is there a way to order the Staff Departments in a particular order (instead of alphabetically)?

Default-user

You are absolutely awesome. Honestly. HAve a wonderful holiday :)

lisarae Purchased

My client has been using your theme for about a year. In the past, they were able to hide images uploaded in a Portfolio Item Gallery (like the featured image). There have been some changes to Wordpress Media and there does not seem to be this option any more. If I click the Add Media button while in the Portfolio Item, and Switch to the Create Gallery, and change the drop down to uploaded to this post, I can see the images upload to the portfolio item, however I do not see an option to hide an image anymore. My only option is to Permanently Delete the image, which in this case I would like to use the image as the featured image put not in the gallery.

WPExplorer

Hi,

We are aware of this which is why we pushed out an update ( I think a few months ago) with a new system for adding images – http://cl.ly/image/1M0W3V2d2C2h

To get this, you’ll have to update your theme.

Default-user
lisarae Purchased

Do you have recommended instructions for updating the theme? I went to my Downloads and downloaded the version attached there. Is this the most recent version? The file name looks the same. themeforest-2129394-surplus-minimal-responsive-business-wp-theme.zip

WPExplorer

Sorry for the delay!

The easiest way to update is to extract the zip and locate the theme, then override all the theme files on your server via FTP.

If you aren’t sure how to do that, this plugin might be helpful:

http://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

Happy new year!

Hi! Ever since I updated to Wordpress 3.8, I’m unable to get the shortcodes to work properly. For instance, the Columns shortcode isn’t working at all, and the Tabs shortcode is appearing as a plain old UL. Can you help me to get these working again, please? Site: http://kunstidentitygroup.com Affected pages (I’m just using the Columns shortcode): Services, About.

Best,

Amy

WPExplorer

Hi Amy,

I’m not sure what could have happened (but it wouldn’t be from updating to WP 3.8) but you are missing all the CSS for the shortcodes that should be in style.css.

Actually it looks like your style.css file just cuts off at ”.toggle_” on line 694 – so pretty much half the css is missing.

Maybe someone was making edits to the file and stuff got deleted accidentally?

hello i would like to disable the responsive feature all together. How can I do so? Thanks Denise

WPExplorer

In this particular theme the responsive CSS is in the main style.css at the bottom, so you’ll have to remove all that code starting on line 1190 under the heading “* Responsive *” all the way to the end of the file.

Hi.. Is there a theme in the Turkish language?

WPExplorer

Turkish .po files are not included. You’ll need to translate the theme on your own.

Hi! Does it have a theme seo? and Seo Yoast ?

WPExplorer

All themes should work with Yoast SEO ;)

This theme doesn’t have built-in support for Yoast Breadcrumbs though.

Default-user

Ok then i buying :) site speed very good with Surplus ty very much :)

How do you do SEO with surplus ? I don’t see any provision for it. Do I need to get a third party plug-in? If so, can you recommend a good one? Thanks.

WPExplorer

You should always use a plugin for SEO options. This way if you ever change theme you don’t lose your SEO.

I recommend WordPress SEO by Yoast – http://yoast.com/wordpress/seo/

jbdevay Purchased

Hi there, Great theme ! Is there a way not to have to much white above and beneath the head logo ? Thx jb

WPExplorer

You’ll need to add some custom CSS to alter the padding in the header. This should be done either via a child theme or custom CSS plugin.

Example

body #masterhead { padding: 20px 0; }

Hey, great theme indeed!. I am a beginner to wordpress, I am wondering how can i make 4 blog posts on the home page?. It appeared only 3 posts. thanks a lot

WPExplorer

The option is in the theme panel. Go to Appearance->Theme Options. Then click on the “home” tab and the option is under the heading “How Many Latest Blog Posts”.

Hi, I have a simple but frustrating issue with the drop down menu’s off the main navigation.

From within wordpress, I simply move a menu item to become a sub menu, and click save (as usual, extremely easy normally)

Yet the theme saves the menu without making the drop down menu. It adds the menu as a main top line navigation menu column.

Can you advise ?

WPExplorer

Does it actually save the drop-down in the dashboard? In other words does it look like a drop-down or does the link bounce back so its not under the parent?

If you want us to have a look send a private message via our profile page – http://themeforest.net/user/WPExplorer

jbdevay Purchased

Hi there, I can’t have a full width page… Where can i find a layout for page without sidebar ? I tried to deactivate every widget in my sidebar and I still have a blank area on the right side of each page… check here: http://cercleteletravailrelationclient.fr/plateforme-metiers-service/le-cercle-academy/

Thx for your help. Best jb

WPExplorer

Looks like you found the full-width template ;)

MNLP Purchased

Hi I just purchased this theme. I was wondering how to add my own background onto every page and also what is the best size pixels for this theme.

Thanks

WPExplorer

To change the background go to Appearance->Background. Be sure to disable the default background in the theme options first though, otherwise it may not override it.

There really isn’t any ideal pixel size…it really depends on what you personally are trying to accomplish.

Hi,

I tried to make changes to a Suprlus site (to get rid of the icons on the top right page) and replace them with simple social media icons.

A failure. I modified the header.php and functions.php site according to instructions I found. As this did not work, I erased the text I had inserted on these files to make them as they were.

However, this did not work. For some reason this erased all the customisations on the Surplus theme I had in place. In addition to that, I cannot seem to find the theme options anymore on the Wordpress where to restore them.

Do you have any advice for this? Or should I just bite the bullet and reinstll surplus and make all the customisations manually.

Best,

Matti

BamMK Purchased

Hi, desperate for help here. When I first installed the theme, there was an option to hide the page title when using a page for a static home page, I now cant find it – how do I remove the title for the page when using it as a static home page? Deleting the title still leaves the gap for it.

Thanks in advance, very much look forward hearing back from you.

Neil

urkitos Purchased

Hi, I have a problem uploading images over 50 kbs aprox. I get this error message: Fatal error: Maximum execution time of 10 seconds exceeded in /usr/home/beonline.in/web/wp-includes/class-wp-image-editor.php on line 387 thanks

urkitos
urkitos Purchased

sorry, it’s ok now (a server config)

Dear AJ, I have a problem with the look of the site in IE8 and IE9. it looks different from the other browsers like chrome and safari and newer versions of IE. I have been trying to fix the css. It didn’t seem to work. I don’t understand what’s the matter with it. Could you plz have a look for me? what should i do? my site is http://58.137.38.24/wordpress/

Regards,

Hi – I’ve just purchased the Surplus – Minimal Response theme and when I try to install it, Wordpress fails and says…. The package could not be installed. The theme is missing the style.css stylesheet. Please help.

Thanks

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