Discussion on Surreal - One Page Parallax WordPress Theme

225 comments found

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

hiya i just purchased you theme but wordpress says it cannot be uploaded because it is missing style.css stylesheet.

how do i get around this?

hope to hear from you very soon.

bitfade

Hi, Before you upload it, you need to unzip the package you downloaded from Themeforest. Inside that package you will find another zip which will be the installable theme.

  • Australia
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 0-1 years
ladyepic Purchased

how do i make the portfolio 4 columns instead of 6 ? I did it in the layout css but something is overriding it

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I am a web developer that was contacted by a company using your theme, I was wondering if you could give me a email address that I could contact you directly with some questions regarding updating the theme?

Thanks -Dan

bitfade

Hi,

Your comment is not showing a “purchased” badge. Support of this nature is reserved for confirmed customers only. If you have purchased this theme using a different account please login using that account before posting a request for support. Alternatively you can use your purchase code to register at our support forums where you can open a new thread about your issue.

Default-user

Yes, I understand that and thats also the reason i am reaching out to you. Here is my dilemma. I am a developer that has been hired by a company to do work on their Wordpress site that is currently using a theme you built http://teqcorner.com/ They contacted me to make edits to their site and update everything that needs to be updated. When they first got the site they were working with a different developer that had purchased the theme from you, from what they told me that developer is unresponsive and unreachable, hence they hired me, also leaving us out in the cold with not being able to download the updates to the theme since they don’t have access to the account the made the original purchase of the theme. This is why I came to you asking to talk about what my options are to get theme updates with out having to repurchase the theme that they are already using. If their is anything you could do or any advice you could give I would be greatly appreciated.

Thanks -Dan

bitfade

Hi Dan,

We understand your situation and recognize that it is a cause of frustration for you.

Unfortunately, without access to the Envato user account with which the original purchase was made, your client’s purchase cannot be confirmed by us and hence we cannot offer the support you require. This is a very strict policy.

Therefore the only solution is for your client to purchase another copy of the theme and to provide you with the purchase code from that transaction, with which you can then register at our support forums where we will gladly help you out.

Best of luck with the project. BF

Default-user

Thanks for responding to my issue and I understand and respect your policy, never hurts to ask though right!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
NAIC Purchased

Hi!! awesome work!

I have a question, I imported the Demo content and only first one parallax image are full wide, but the others are 1200px, and i cant find the code to fix it.

Could you help me please? Thanks!!

bitfade

Hi, You will just need to replace those image with larger images of your own and it will be fixed. Use images with a width of about 2000px or so.

Default-user
NAIC Purchased

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
NAIC Purchased

when it’s gonna be available fullscreen video option for homepage width vimeo? Thanks!!

bitfade

Hi, Unfortunately there are no plans to add such a feature.

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