Discussion on Surreal - One Page Parallax WordPress Theme

232 comments found

hiya i just purchased you theme but wordpress says it cannot be uploaded because it is missing style.css stylesheet.

how do i get around this?

hope to hear from you very soon.

bitfade

Hi, Before you upload it, you need to unzip the package you downloaded from Themeforest. Inside that package you will find another zip which will be the installable theme.

how do i make the portfolio 4 columns instead of 6 ? I did it in the layout css but something is overriding it

Hi,

I am a web developer that was contacted by a company using your theme, I was wondering if you could give me a email address that I could contact you directly with some questions regarding updating the theme?

Thanks -Dan

Default-user

Yes, I understand that and thats also the reason i am reaching out to you. Here is my dilemma. I am a developer that has been hired by a company to do work on their Wordpress site that is currently using a theme you built http://teqcorner.com/ They contacted me to make edits to their site and update everything that needs to be updated. When they first got the site they were working with a different developer that had purchased the theme from you, from what they told me that developer is unresponsive and unreachable, hence they hired me, also leaving us out in the cold with not being able to download the updates to the theme since they don’t have access to the account the made the original purchase of the theme. This is why I came to you asking to talk about what my options are to get theme updates with out having to repurchase the theme that they are already using. If their is anything you could do or any advice you could give I would be greatly appreciated.

Thanks -Dan

bitfade

Hi Dan,

We understand your situation and recognize that it is a cause of frustration for you.

Unfortunately, without access to the Envato user account with which the original purchase was made, your client’s purchase cannot be confirmed by us and hence we cannot offer the support you require. This is a very strict policy.

Therefore the only solution is for your client to purchase another copy of the theme and to provide you with the purchase code from that transaction, with which you can then register at our support forums where we will gladly help you out.

Best of luck with the project. BF

Default-user

Thanks for responding to my issue and I understand and respect your policy, never hurts to ask though right!

NAIC Purchased

Hi!! awesome work!

I have a question, I imported the Demo content and only first one parallax image are full wide, but the others are 1200px, and i cant find the code to fix it.

Could you help me please? Thanks!!

bitfade

Hi, You will just need to replace those image with larger images of your own and it will be fixed. Use images with a width of about 2000px or so.

Default-user
NAIC Purchased

Thanks!

NAIC Purchased

when it’s gonna be available fullscreen video option for homepage width vimeo? Thanks!!

bitfade

Hi, Unfortunately there are no plans to add such a feature.

Hello!

Beautiful theme! I’ve been working with it quite a bit but have run into a problem with the social icon LinkedIn not showing up with the standard links – http://linkedin.com/profile-name or ca.linkedin.com/profile-name.

I noticed in the code it required linked.in – but this only work for the LinkedIn homepage.

I’d also like to find a way to add Soudcloud to the icon listing in the css. I’ve added it to the php.

Any suggestions would be helpful.

Thanks

Robyn

Default-user

Alright fixed up the LinkedIn problem.

Have you included Soundcloud & Instagram in the Surreal font family? If so, what are the content/unicodes?

bitfade

Hi, Unfortunately those specific icons are not included in the custom icon font set in this theme.

binglo Purchased

Hi I have purchased this theme but there is an issue with contact form, every time I submit form this error is coming: Error! Please validate your fields. please help how to fix.

bitfade

Hi,

Please head over to our support forum for this theme, open a new thread about this issue and include a link to your page. One of our guys will take a look.

You can find the forum for this theme here: http://support.pixelentity.com/forums/39-Surreal-WordPress-Theme

Hi…there’s a way to put the video in mute as default?

bitfade

Hi,

Please head over to our support forum for this theme, open a new thread about this issue and include a link to your page. One of our guys will take a look.

You can find the forum for this theme here: http://support.pixelentity.com/forums/39-Surreal-WordPress-Theme

Hi, I need to put the client slider of the footer above the Portfolio section…there’s a way to do that?

bitfade

Hi,

Please head over to our support forum for this theme, open a new thread about this issue and include a link to your page. One of our guys will take a look.

You can find the forum for this theme here: http://support.pixelentity.com/forums/39-Surreal-WordPress-Theme

Hi, last question for today, I promisse. I want to align the logo in the Video Home at the center of the page…there’s a way to do that?

bitfade

Hi,

Please head over to our support forum for this theme, open a new thread about this issue and include a link to your page. One of our guys will take a look.

You can find the forum for this theme here: http://support.pixelentity.com/forums/39-Surreal-WordPress-Theme

hello can i use woocomerce on this theme?

bitfade

Hi, Unfortunately this theme does not include support for the woocommerce plugin, hence it would need to be added manually if you wanted to use them together.

in the services section, does these boxes link? or does it just do animation?

bitfade

Hi, By default they don’t contain links, but this was requested by some of our customers so there is a small snippet to enable this function which can be found on our support forums. You will have access to this and other helpful tips/tweaks if you decide to purchase this theme.

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