297 comments found

MMCALM Purchased

Hi, In a page menu two column, when clicking on a category in the left menu, the right column doesn’t have a top margin. I would like that the title of the category in the right column come right next the first category in the left menu. thanks

rsriram
rsriram Author Team

Hi.,

Kindly, send us a screenshot of your issue, along with your page link, so that we can help you better.

Regards., DesignThemes Support.

Default-user
MMCALM Purchased
http://mm-snack.com/?page_id=1964 Hi, On this page, if you click on “les vins”, the title “les vins” is invisible and is under the header, the principal menu, I prefer that the title “les vins” is next the fisrt categorie of the left menu = les aperos

Thanks a lot for your answer. Best New Year, Patrick

rsriram
rsriram Author Team

Hi.,

Thank you for letting us know the issue. We will fix it in our next update. Thank you for the patience.

Regards., DesignThemes Support.

Hi… How do I customize Gallery Templates? For example…

http://host/?dt_galleries=project_name

I want to change “Project Detail” label and “View Project” button

Can you help me? Thanks

rsriram
rsriram Author Team

Hi.,

You can change those texts from the below files,

1) wp-content/plugins/designthemes-core-features/custom-post-types/templates/inc/gallery-single-layout-one.php

2) wp-content/plugins/designthemes-core-features/custom-post-types/templates/inc/gallery-single-layout-two.php

Regards., DesignThemes Support.

jenchote Purchased

Hi I used polylang to make multiple language but when i switch language, menu does not switch itself following the selected one. How should i do? www.ntacenter.com/firstcon

Thanks

rsriram
rsriram Author Team

Hi.,

Sorry we have not tested our theme with an third plugins other than the plugins listed in the themeforest page. So we cannot guarantee for that plugin to work with our theme. Please contact the issue with the plugin developer.

Regards., DesignThemes Support.

I need your assistance. How can I send you attachments?

rsriram
rsriram Author Team

Hi.,

Please send us dropbox link

or

Send mail via the right bottom form located @ http://themeforest.net/user/designthemes

Regards., DesignThemes Support.

Default-user

Okay, ready!

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

1) We checked your site in the firefox browser and it seems to be looking fine. Check the attached screenshot. https://www.dropbox.com/s/3rz2w2ncpdg8vdk/shop_page.png?dl=0

2) Please mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the pricing filter issue.

Regards., DesignThemes Support.

Greetings. I have gone through the Sushi theme installation instructions (documentation) several times. My installation of the theme itself and plugins is fine. Theme is activated, plugins installed, logo and favicon updated no problem.

What I don’t have are instructions on how to set up the homepage and site as it appears in the demo. I went through “Import dummy data” with no results. There are no guidelines as to how to set the homepage up, what type of slider settings to use, what size images to use for the slider background images, dynamic images within the slider, etc.

How do you set up the homepage like the demo to begin with? I think that the help files are lacking quite a bit and basic instructions for the appearance are lacking.

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

1) Once you install the dummy data. The “Home” page will be created.

2) Just go to Settings > Readings> Front Page > Home ( select from the dropdown)

3) Now the home page will be the front page.

4) Just create the slider from layerslider of revolution slider. The width and height of the image in our demo is 1938×640.

5) Now add that slider to the home page from the ‘Slider Options’ section below the editor section of the home page in the backend.

Regards., DesignThemes Support.

MMCALM Purchased

Hello, On my tablet and my phone (Android), there are no links on the items of the submenus of the primary menu !

I downloaded the ver 2.1, but the problem is the same.

This problem come in your version demo and in my menu, see “La carte” on www.mm-snack.com. The 5 items of the submenu La carte doesn’t work only on tablet and phone.

Thanks for your answer

Default-user
MMCALM Purchased

Hello, There is another problem with the retina logo. It’s impossible to remove the original Sushi retina-logo. Wich file can I edit to remove the display of the retina-logo width: 160px; height: 100px ? Thank You.

Default-user
MMCALM Purchased

OK for the retina logo, I edit header.php and remove line 130.

rsriram
rsriram Author Team

Hi.,

It seems that you have switched off the responsive mode from the buddha panel options. So that the desktop site was showing in the mobile. Now we have enabled it, so that the site will be responsive in mobiles and the navigation menus will be shown as dropdowns, so that you will be having no issue in accessing the sub menus. Please check it.

Regards., DesignThemes Support.

Hello,

I really this theme. You have done a great job. You can also find the online menu for your theme for sushi sliders at Jacksny. :)

Thanks

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Thanks a lot for your valuable suggestion. :-)

Regards., DesignThemes Support.

jenchote Purchased

Hello,

In this page http://ntacenter.com/firstcon/dt_galleries/twin-car/ please tell me where can i change 1.text ‘Project Details’ 2.text ‘Client:’ 3.remove link from text ‘Biscuit Stick’

so confuse to discover file to change

Thanks in advance :)

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

1) & 2) You can change the texts in 1 and 2 from the following files,

i) wp-content/plugins/designthemes-core-features/custom-post-types/emplates/inc/gallery-single-layout-one.php

ii) wp-content/plugins/designthemes-core-features/custom-post-types/emplates/inc/gallery-single-layout-two.php

3) You cannot remove the link alone. You can remove the whole text only from the file wp-content/themes/sushi/framework/register_public.php line no: 884 approx.

 (echo $terms[0].$markup; ) 

Regards., DesignThemes Support.

rsriram Author Team

Dear Customers,

We will be on Holiday for Next 4 Days (15 Jan 2015 to 18 Jan 2015) due to local festival season. Team will be back on Monday (19 Jan 2015). Kindly expect a delayed response to your email’s and tickets. Thank you Very Much for Understanding…!

Regards., DesignThemes Support.

Hello,

I upgraded to the newest version of the theme the other day, and a previous problem has returned – the “product categories” list on a sidebar will not shop in “tree” form, only in a “drop down box”... You had fixed that before, could you fix it again?

Also, i’ve been trying to add an Instagram widget to my sidebars, but they ALL have the same result, which apparently is related to custom CSS of the theme – the widgets load all the images needed for a slideshow but instead of showing them in 1 place, as a slideshow, they stack them all on top of eachother in the lenght of the page, making it become 1km long…

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

1) Fixed the product category widget issue.

2) It seems that you have used a external plugin for the instagram widget. Please contact the plugin developer regarding the issue.

Regards., DesignThemes Support.

Default-user

Hello, thanks for the category fix.

As for the instagram – yes, i used third party plugins, but they all had the same result. It wasn’t just a single plugin… Do you have any idea if this could be fixed?

rsriram
rsriram Author Team

Hi.,

Sorry we do not support for the 3rd party plugin issues.

You need to contact the plugin developer regarding the issue.

Regards., DesignThemes Support.

Can I disable menu – events and woocommerce functions?

Thank you in Advance!

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

You can delete events and woocommerce menus through Dashboard / Appearance / Menus

Regards., DesignThemes Support.

MMCALM Purchased

Hello,

1/ I don’t find where I can make a target:_blank on a external link in the primary menu.

2/ How is it possible to sort the pages in the left menu in the Features Template ?

Thank You for this nice theme.

rsriram
rsriram Author Team

Hi.,

1) When viewing the menu administration page, click on Screen Options (top right), and check the box labelled Link Target under the Show advanced menu properties heading. Now select the appropriate target for your custom link.

2) Install this plugin and try to drag and drop the pages in required order https://wordpress.org/plugins/simple-custom-post-order/

Regards., DesignThemes Support.

Default-user
MMCALM Purchased

Formidable, 2 minutes and the problems are gone Thanks for the fast support.

rsriram
rsriram Author Team

Hi.,

Thanks :-) Let us know, if you find any issues in future.

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :)

Regards., DesignThemes Support.

money4mc Purchased

Your customer service seems to be awesome i have one question can I integrate any auto responder to this theme or only mailchimp

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Sorry theme supports only mail-chimp.

we didn’t check with any third party plugins.

Regards., DesignThemes Support.

Default-user
money4mc Purchased

Thank you for responding I have get response

rsriram
rsriram Author Team

Hi.,

Thanks :-) Let us know, if you find any issues in future..

Regards., DesignThemes Support.

I just bought this theme and Im getting this message I have wordpress version 4.1. when I install it Im getting this message please help

npacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

Default-user

Is there something missing in your plugin?

rsriram
rsriram Author Team

Hi.,

Glad that you found it out as per your other comment below.

Regards., DesignThemes Support.

do you have instructions on how to install this to wordpress?

Default-user

I found them thank you

rsriram
rsriram Author Team

Hi!.,

Glad that you fixed the issue.

Let us know, if you find any issues in future.

Regards., DesignThemes Support.

How much do you guys charge for a done for you website…..I really just want to be able to replace what you guys have with pictures and logo.

money4mc Purchased

I found the videos they were very helpful this is a beautiful theme you have here Im glad I purchase this. You support is amazing thank you so much for repsonding and helping out. I recommend anyone to buy this theme.

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