198 comments found

Hi I bought this theme already, just wanted to know if I am allowed to use the illustrations of the people like in the “About Me” page. Does it come in any of the theme folders? Thanks!

oxygenna

Hi there, thanks for buying Swatch. All the images are free to use and are included in the demo content provided with the theme. If you can’t find them open up a ticket in our support forum and we’ll send it over. Regards

http://oxygenna.ticksy.com/

The latest version is supposed to include a Revoliution Slider update to fix a severe vulnerability. It does not. I uipdated and I am still stuck with an insecure version of the plugin.

oxygenna

Hi there, the latest update of Swatch has fixed this issue. Fee free tp open up a ticket in our support forum to help you up with the update. Regards

Hi. I bought this theme already and have a question. Am I allowed to use following font icons in my wordpress page? icon-apple icon-android icon-windows I’d like to use them to show that my product is available for these OS, and I’m wondering if I can use them without getting permission from those companies like apple or not. Can you please advise me?

Thanks in advance.

oxygenna

HI there

Yes you can use those icons :)

Hi,

After changing my domaine name in the General Settings, I cannot see the live preview anymore when I want to add an element in a post via the Theme Shortcodes menu.

For instance, when I click on “Single Section” via the Theme Shortcodes menu, a window is displayed. But the live preview inside the window doesn’t work. It displays an error “PAGE NOT FOUND The page you requested could not be found.”

Actually, the problem occurs for all theme shortcodes that open a window with a live preview.

Do you have any solution ?

Thank you.

oxygenna

Hi Antoinelbr, thanks for buying one of our themes. Please open up a ticket in our support forum so we can help you out with that: http://oxygenna.ticksy.com/

BAP Purchased

Hi oxygenna,

fresh installed WP 4.0 and WooCommerce 2.2.6:

swatch/woocommerce/checkout/form-coupon.php Version 1.6.4 ist veraltet. Die Hauptversion ist 2.2, swatch/woocommerce/checkout/form-shipping.php Version 2.1.2 ist veraltet. Die Hauptversion ist 2.2.0, swatch/woocommerce/checkout/thankyou.php Version 2.0.0 ist veraltet. Die Hauptversion ist 2.2.0, swatch/woocommerce/global/breadcrumb.php Version 1.6.4 ist veraltet. Die Hauptversion ist 2.2.0, swatch/woocommerce/loop/orderby.php Version 2.0.0 ist veraltet. Die Hauptversion ist 2.2.0, swatch/woocommerce/loop/pagination.php Version 2.0.0 ist veraltet. Die Hauptversion ist 2.2.2, swatch/woocommerce/myaccount/form-edit-account.php Version 1.6.4 ist veraltet. Die Hauptversion ist 2.2.0, swatch/woocommerce/myaccount/my-address.php Version 2.0.0 ist veraltet. Die Hauptversion ist 2.2.0, swatch/woocommerce/myaccount/my-orders.php Version 2.1.0 ist veraltet. Die Hauptversion ist 2.2.0, swatch/woocommerce/myaccount/view-order.php Version 2.0.15 ist veraltet. Die Hauptversion ist 2.2.0, swatch/woocommerce/order/order-details.php Version 2.1.0 ist veraltet. Die Hauptversion ist 2.2.0, swatch/woocommerce/order/tracking.php Version 1.6.4 ist veraltet. Die Hauptversion ist 2.2.0,

What can I do?

Best regards, Bruno

oxygenna

Please open a ticket in our support forum

Hello, i’m interested to buy this theme. But firstly i want to try the demo for my wordpress. How can i get the demo? Thanks in advance.

oxygenna

Hi Tobihanggara, You can only see the front end of our demo installation here: themes.oxygenna.com/swatch/

Hello, how can i change the google maps adress at contact?

oxygenna

Hi there, Thanks for buying Swatch. You can set the address in the shortcode. Feel free to open up a ticket in our support forum if you need help with that: http://oxygenna.ticksy.com/

Cheers

./inc/frontend.php Line 64

site_url() -> home_url()

bug, if you use wp child theme.

Thanks~!

oxygenna

Hi thanks this has been fixed and will be in the next update.

Missing 3 important plugins which were not included:

oxygenna-boots.zip oxygenna-type.zip oxygenna-theme.zip

Not in the theme zip and not available in the wp plugins database.

Help please.

oxygenna

Hi

Those plugins are not needed in the latest version of the theme.

You can removed them if you are on the latest version.

If you need any further help please open a ticket in our support forum

Default-user

Really? My page was displayed blank without them. What are the essential plugins needed?

oxygenna
Hi, Please open up a ticket in our suuport forum so we can help you out. http://oxygenna.ticksy.com/

Cheers

Hey again,

Thanks for the fast responses so far guys, really appreciate it.

I have another question: Can you enable infinite scroll for blog posts with this theme?

Cheers,

Andrew

Default-user

And another… can you disable the portfolio, staff, etc custom post types?

Default-user

And another :P … how can you edit pre-existing swatches?

oxygenna
Hi personaldevelopment, Please open up a ticket in our suuport forum so we can help you out ;) http://oxygenna.ticksy.com/ Cheers

i would like to buy this theme do you offer a seo optimized version? and compatible with Yoast seo plugin thanks

oxygenna

The theme is SEO optimised and works with Yoast plugin

is it possible to this theme as a “one page”concept?

for edit the theme, can i do by wp admin or this theme work on a framework like visual composer?

oxygenna

The theme has its own shortcode generator, it doesn’t work with visual composer. Some of our newer themes are compatible with Visual Composer

Hi Oxygenna

Love this theme so far and great support documentation.

Just one question – Is it possible for the main navigation menu to be page specific? As in, the navigation menu can change depending on which page you’re on.

Cheers

oxygenna

Hi there

Glad you like the theme.

There is no option for page specific navigation in Swatch.

When can we expect an update which will support the latest version of WooCommerce?

oxygenna

We are in the process of updating Swatch at the moment

Wow, wow, and WOW! I’ve purchased a lot of themes here and they all have a lot of problems (or pretty poor support). I am soooooooo pleased with this theme, and how flexible it is. Great value for money – well done :D

oxygenna

Thanks so much diddybears ;)

Hi Oxygenna

I just have two questions for you -

1. With the Flexslider, is it possible to have different coloured caption boxes for each slide?

2. Does any of the slideshow options in this theme include a pause button? Or can you recommend a plugin with this capability?

Cheers

oxygenna

Hi stepsgroup, thanks for buying one of our themes

1. Yes flexslider can have the captions to left or right

2. You can use the revolution slider that comes bundled up with the theme to do that.

Feel free to open up a ticket in our support forum if you need more help with that: http://oxygenna.ticksy.com/

Cheers

Just wanted to say that the support for this theme is amazeballs.

Had a few issues recently, and everything has been resolved to my total satisfaction.

BIG rate for this theme and the developers/support! :D :D :D

oxygenna

Thanks diddybears :)

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