139 comments found

I read the documentation but still have no idea how to use the advertising box! where am I supposed to upload the banners ?

Default-user

what is the tag for the adrotate plugin for example?

pukkathemes

Hi,

in advertising box you can paste AdWords ad tag or any other ad server tag. Or you can insert URL tag if you want to show something else.

Please send us what you want to achieve with WordPress login http://pukka.ticksy.com/

We’ll then send you detailed manual how to do it.

Best

oflask Purchased

what theme framework are you using?

pukkathemes

Hi,

we aren’t using any framework.

Best

lejund Purchased

How can I make default font sizes smaller?

pukkathemes

Hi,

please submit your ticket to http://pukka.ticksy.com/

Best

Hi,

Is it possible to see the share counts on share bar under the post?

Thanks…

Default-user

Hmmm, ?t’s so far for me…I have a plan to buy, but first I need to talk with my customer. Thanks for this great theme.

Default-user

Hi,

We talked before about the new update. Do you have any update plan in this month? Thanks…

pukkathemes

Hi,

unfortunately, we will not introduce this feature this year.

If you buy theme, we can send you code for share count, but you’ll need to do CSS and etc.

Best

flecks Purchased

I want to remove the search button in the top menu, how can this be achieved? Thank you.

pukkathemes

Hi,

you can use Child Theme if you want to do modifications.

Best

Default-user
flecks Purchased

Thanks a lot :) My last question: How can I align the secondary menu in the center? (as my logo is in center as well).

pukkathemes

Hi, you’ll need to write at our support system http://pukka.ticksy.com/

I am shopping at moment, got few questions. Can anyone become member and post on SympaGrid like mashable or pinterest? Does theme allows membership and post?

pukkathemes

HI,

no, it requires customization.

Best

Hi, Is this template based on Bootstrap?

Thanks,

pukkathemes

Hi,

no, it’s not.

Best, Marko

Hi. This is an awesome theme! Is it possible to add a clickable button, which redirects to another website, to the excerpts of the blog posts on the homepage? For example next to the share function or in the text excerpt But it has to be visible on the homepage. Thank you so much.

Default-user

Hi, its me again:)

there seems to be something wrong with the dimensions of the picture you gave me. They at least dont work for me. If I use it like this, they got cut of on the side and the bottom. What should I do?

Default-user

I am not talking about the secondary image. I mean the image that occurs on the front page in the boxes. Thank you

pukkathemes

Hi,

secondary image is one that will be shown on homepage boxes. If you don’t have secondary image, then feature image will be shown.

This should be dimensions for Sympagrid. Please write to our support system (http://pukka.ticksy.com/) and send us link to your Website and login, so that we can check.

Best

Hi, There isn’t seems to be a clear way to understand how to achieve the same homepage grid you have on your demo site. Could you please create a video tutorial as this is very frustrating. (im not referring to just grid, but the actual different sizes and the insert of the twitter, facebook and ads widgets)

pukkathemes

Hi,

did you tried to import demo content?

Can you please send us WP login via our support system (http://pukka.ticksy.com/) and we will help you with everything?

Best

How do I add menu items to your mobile left side menu?

I can’t seem to add any widgets or menu’s to it.

How do you do it?

Thanks,

John

pukkathemes

Hi John,

you should add item to your menu (primary) and it will be shown on mobile, also.

Please write to our support system http://pukka.ticksy.com/

Best, Marko

Default-user

Sorry – I tried hiding the menu-top but it also hid the mobile menu. All fixed now. Thanks!

Hi,

Nice, clean, and intuitive layout (especially for new visitor) Just small questions:

1. Can I post a single image without set the featured image? I’m afraid the image would not shows in the homepage. It will be great if visitor can click the image for better size (not like the “quote” post type, which is not click-able)

2. Talking about sidebar in homepage, may I know the best size for slide manager width?

3. Beside the 250×250, Can I insert another size in both homepage and sidebar widget? need an additional plugin?

4. I want to post a video link. Can I post a video post with mp4 video URL, and running with built-in video player?

5. Talking about the video, my vendor was offered me 2 type of links, embedded and video link/URL. can you covered them? Should I install third party player? I have a bad experience using player (most of them are not working on ios).

6. I want to make a “Facebook and Twitter – status ” post, Does your theme support the “O embed”?

7. Without the content, may I know the homepage size?

8. Stated on your feature that you are SEO Friendly, Can I use YOAST?

9. Can I create Sub Page? I mean .. my goal is to make the page load as simple and light as possible (thanks to your clean layout), so I want to make a sub-page (go to part 2 , section 3, etc.. so the page load is lighter).

Thanks

pukkathemes

Hi,

5. embedd code is working, for other player you’ll need to install something additionally

6. if it’s infinite scroll, then you choose position for example 10th and on every 10th box ad will be shown

Best

hellotiko

Hi,

5. I have videos and it can play using HTML5 player, should I install another plugin?

6. How many ad code that I can insert? Can I combine it with some banners (using ad manager plugin)? is that using widget feature (we able to insert lot of ad code)?

Thanks

pukkathemes

Hi,

you should install another plugin, because we don’t have plugin within the Theme.

For ad code – you can insert ad codes as many as you want in grid boxes.

Best

Hi,

I have a few pre-order questions:

1. Can I add similar posts area under posts? 2. The sidebar can be increased to 336px width so I can display 336×280 adsense ads? Also, the 336×280 ad can be inserted into posts ?

Thanks

pukkathemes

Hi, you can set sidebar width anywhere from 100px to 500px (with an increment step of 10px), so yes you could set it to 340px wide.

As for the ad inserted into posts (I assume you want to insert it into grid layout), the answer is yes. There is a section in Theme settings which just for that: http://grab.by/zPkM. But you’ll have to insert it into the ‘big box’ (because medium box is 250px wide), or you could adjust box dimensions (this is done for all boxes via central theme setting) and put it into box of your choice.

Best

Default-user

Thanks, it works. Another question: When I add the 6th page to the secondary menu its pushing the last one out and I’m left again with only 5 pages displayed. What it can be ?

pukkathemes

Hi, can you open a ticket in our support system: http://pukka.ticksy.com/ , leave a link to your site and we’ll check it out.

Best

I’m interested in your theme However before I buy would you mind answering a couple of questions?

When I post an article I like to divide the posts into more than one page using the <!-nextpage-> can I do that with your theme and does it automatically show pagination, so that visitors know to click on the next page? Is the pagination a reasonably large size so the visitor is not likely to miss it? Does the theme support adsense ads inserted into each article, for instance when the text finishes on a post can I place an adsense ad so that it would fit between the end of the article and the pagination that I was talking about previously? Thanks Brad

pukkathemes

Hi Brad,

this would require small customization, so it’s not possible by default.

Best

Hi, quick question – when viewed on a mobile, the top menu is always black (no options available in the Theme Settings page). Where/how can I change this to another colour?

Default-user
muzzmatt Purchased

278275 and #280454

Default-user
muzzmatt Purchased

278275 and 280454

pukkathemes

Hi, I’ve forwarded IDs to our suppot team.

Best

Hi, purchased the theme weeks ago – cool theme by the way, but support is not responding to my two tickets and it is very urgent,

thanks

pukkathemes

Hi,

sorry, we had an issue with support system.

Can you please send us URL’s to your tickets?

Best

Default-user

Hi here http://pukka.ticksy.com/ticket/282317 and http://pukka.ticksy.com/ticket/282313, I would really appreciate your help as many features seem not to be working as it should (block galleries, sliders, excerpts…) many thanks !!!

pukkathemes

Hi, your tickets are assigned to our support staff.

Best

Hello Guys

I am doing some simple customization to have the theme in Portuguese but I try my best to change the header title (the title of the browser tab) but i am not being able to locate where I can change.

These are some of the exampels I can not change:

1) This one is showing Yoga Archieves but I would like to change the word Archieves: http://boa-yoga.com/category/yoga/

2) Another example is http://boa-yoga.com/?s=yoga when showe You searched for yoga.

I tried to go file by file on the theme and I could not find, this is why i am asking for a little help.

pukkathemes

Hi,

please write at out support system http://pukka.ticksy.com/

Best

Nairelav Purchased

Hello again, I need to know how to activate the secondary menu on mobile? Thank you!

pukkathemes

Hi, please write at our support system http://pukka.ticksy.com/

Hello, the theme looks great! Actually I am thinking to purchase it but first I need to know if the following is possible:

1. Can I make the site look like www.thisiswhyimbroke.com ? I want to achieve the same effect, 3 photos in a row with the same size, some text and a button + infinite-scroll.

2. If the above is possible I would love to have on the right a newsletter box and beneath the newsletter box some advert box, would that be possible?

Best

pukkathemes

Hi, it is possible but it will require customization so you should first search for some freelancer that can do this for you.

Best

djscoy Purchased

Hi! Thanks for a great theme.

Can you check why the sidebar is not coming back into position to the top when you scroll down then back up? The url is http://www.trescoolgadgets.com. Go to an inner gadgets page where there is a scrollbar, scroll down then back up down.

I’m on Chrome. OSX.

pukkathemes

Hi, I’ve just tested this issue with latest version of Chrome on 10.10 (Yosemite) OS and slider does come back up.

Can you submit a ticket with our support system at: pukka.ticksy.com

Sorry for the late answer, but we provide support only through our support system and that’s why this message somehow slipped.

Best

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