276 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi. I cannot get the portfolio working, when the categories’ names (NOT slugs) contain non-latin characters (greek). Is there any known issue about that?

The problem is in the sorting, when I click on a category written in greek characters, all project thumbs disappear.

Thanks

DeliciousThemes

Hi,

Please make sure that you`re running Sympathique version 1.4. Can you please share with me a link to your website so I can take a look at the portfolio issue?

Thank you!

Default-user

Thanks for the reply. I would like to find a solution without updating, because it would break many changes – the portfolio section is unchanged though. Was there any previous version that didn’t work well and the latest could fix it? Unfortunately only one project is live right now, with many in draft status – I cannot publish them since the client will be frustrated because they are not ready yet. Can I send you the login credentials so that you can publish one project for some seconds in order to see the problem and then unpublish it?

DeliciousThemes

Ok. Please contact me via my profile contact form so we can speak more about your issue.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Mosh36 Purchased

Hello I have added all the demo content and my site is up except the “Our Clients” and also none of the footer sections show. What am I missing?

Thanks in advance.

DeliciousThemes

Hi,

The footer elements are widgets. Go to Appearance->Widgets and drop some in the “Footer” area. As for the “Our Clients” section, you have an element called “Clients”: http://awesomescreenshot.com/0542x71i0f Add it on the stage and upload clients images for it.

Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy

Hello I have a couple of problems about some customizations I need:

1) I need the menu to change like this: http://www.bassodesign.it/menu02.png basically i don’t want the red background and I need the underline under the active or hovered menu item. Now I get this: http://www.bassodesign.it/menu01.png I need to have the underline near the menu label and those little stripes between menu items are disappeared. How do I fix this?

2) I need the header to be stocky: when I scroll down, I need the header to remain there..

3) How do I do rollover images? visual composer cuts them out when I save.

Hope you can solve this problems, I’m stuck!!

Thanks a lot.

DeliciousThemes

Hi,

1. Please send me a link to your website so I can give you a solution customized for it.

2. You have an option in Appearance->Theme Options->Header. http://awesomescreenshot.com/07e2x71e37 If is enabled, disable it and save changes. Then enable it and save again. It should work afterwards.

3. What do you mean by rollover images? Do you want images with a variable height?

Thank you!

Default-user

Hello, thank you for your reply.

1. site is hidden now. where can I send you password to view it?

2. ok solved thanks.

3. rollover images are those that chance when you put the mouse pointer on them. There is image A and then when you put the mouse on it, it shows image B. I did it with html but visual composer doesn’t save it… the code is this:

http://helplogger.blogspot.it/2012/05/create-rollover-image-effect-change.html

thanks

DeliciousThemes

1. Please contact me via my profile contact form.

2. Glad to hear that.

3. I did a successful test with the RAW HTML element: http://awesomescreenshot.com/0e52xfnl76 Just replace the dummy text from the example http://helplogger.blogspot.it/2012/05/create-rollover-image-effect-change.html with real image URLs.

Thank you!

Default-user

Hi, thanks for your prompt response.

1, I just sent you credentials for basso deisign website

3. ah alright, I was using text widget. Solved then.

Thanks

DeliciousThemes

Ok. I managed to add to the menu items the red border. The problem comes when you hover them and the right dotted border disappears .I tried several times to make it stay there, but I couldn`t do it. The solution is to either edit the theme files, which is not recommended, or get rid of the right dotted border at all.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

i’ve updated to V1.4 and…:

1) Slider changed 2) All link to portfolio and pages are down (Error 404 – Not Found)

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

I can’t get the google maps working… Can you help?

DeliciousThemes

Sure. Can you please share with me a link to your website so I can take a look at? Also, please give me more information about the process that you use for adding a google map on the website so I can identify the problem and help you!

Thank you!

Default-user

Sorry, wasn’t thinking: http://zaid-designs.com/cambridge/wp/get-in-touch-with-us/ I copied the address link from google maps and inserted it in the map field but all you see is a blank space. I forgot to copy the last address to compare.

DeliciousThemes

Ok. My suggestion is to use the classic google map version: https://maps.google.com/maps?ll=26.1681801,-80.1139198&z=16&q=2601+E+Oakland+Park+Blvd+%23200&output=classic&dg=opt Then use the link feature to generate a code which you can embed in a page: http://awesomescreenshot.com/0262yemha6

That should work.

Thank you!

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Fabulous, it worked… Thanks

DeliciousThemes

I`m glad to hear that! :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
remdieuv Purchased

Hi When I use “Use the jQuery tablesorter plugin to sort the table? (Jstable)” The sort function does not work with your theme but works with all other See image : Cliquez ici pour voir mon image

thank you

DeliciousThemes

Hi,

Can you please share with me a link to the website so I can take a look at? I`m thinking at a JavaScript issue that you might encounter while using the table plugin.

Thank you!

Default-user
remdieuv Purchased

hi here is the link to the page: http://autoproxi.fr/tableau-de-bord/liste-recherche/liste-recherche-automobile/

login: remdieuv passwords: noeeteli

DeliciousThemes

Hi,

Thanks for the link. As I thought, there`s a JavaScript issue on the page: http://snag.gy/4EaMe.jpg The error is generated by this code, very likely, by the p tags: http://snag.gy/yeqHT.jpg

I`m not sure how you implemented the code, but if you just pasted the code in a text block element, my suggestion is to use the code in a RAW JS element: http://awesomescreenshot.com/06a2z4kycf

Thank you!

Default-user
remdieuv Purchased

Thank you for your reply

I have not implemented the code. I used the “Gravity Forms Directory” plugin + Function “Use the jQuery tablesorter plugin to sort the table? (Jstable)” why no problem with other themes?

DeliciousThemes

The problem is with the way that the plugin generates the code. Please contact me via my profile contact form so we can speak more about this issue.

Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I would like to change the service icon to box like images with specific sizes.My client do not want the icons but images. How can i do this?

DeliciousThemes

Hi,

The services work only with the icons that you see in the list. If you want to use custom image icons, you can`t do that. Instead, you can create a service item using the Text Block element. Add a text block element and inside it add an image, a title, some text and eventually a link. You can align them left, center or right. http://awesomescreenshot.com/0082z4y218 You`ll get something like this: http://awesomescreenshot.com/0142z4ysec

Thank you!

Default-user

thank you for your response.I can sure use the text block element like you explained but how can i make it look look like the services block. remember the services has a background, it also hovers and show you a background, in other words, how can i apply services styling.

Default-user

and is it also possible to convert these text blocks to widgets just like the services widget

DeliciousThemes

You can create a Template for Visual Composer and use it on other pages too. To create a template, create a new page, add the service code and save it as a template from the templates button http://awesomescreenshot.com/0212zeo9ed Once saved, you`ll be able to use it on any other pages too.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
lxvon Purchased

Hi there,

can you mention or screenshot how to upload the project details image (http://themeforest.net/item/sympathique-responsive-wordpress-theme/5714733/comments?filter=all&term=Project+Details+images&utf8=%E2%9C%93) because I try it doesn’t work (vc_column width=”2/3”/vc_column[vc_column_text])

DeliciousThemes

Hi,

You probably don`t have the page builder enabled for projects.Go to Settings->Visual Composer, select portfolio from the list and save. Afterwards, you`ll be able to build projects using the interface.

Thank you!

Default-user
lxvon Purchased

thanks for your support!

DeliciousThemes

Don`t mention it! :)

Regards!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

after importing the demo content for woocomerce on the shop page i have:

Division by zero in /wp-content/themes/sympathique/woocommerce/content-product.php
DeliciousThemes

Hi,

Try going to your WooCommerce settings(WooCommerce->Settings) and hitting save. In particular, try setting/saving the WooCommerce settings from Appearance->Theme Options->WooCommerce.

Let me know how it goes!

Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, the theme has a meta description embedded into it, this is not good practice and I am asking you consider removing on next update. SEO plugins take care of this and thus it is not really needed.

Here’s the error i got from Wordpress SEO by Yoast: “SEO Issue: Your theme contains a meta description, which blocks WordPress SEO from working properly. Please visit the SEO Dashboard to fix this.”

DeliciousThemes

Hi,

Thanks for letting me know about this. I`ll remove the meta description in the next theme update!

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
zannoni Purchased

Hi!

I would like to change the colour (the red one) of the following buttons: 1. Close “X” inside portfolio item 2. Previous and Next ”< >”

Also to make transparent the background colour of the ”+ -” buttons of the related projects.

Thank you!

DeliciousThemes

Hi,

The < X > button colors are being part of the color scheme and can be changed from Appearance->Theme Options->Styling: Color Scheme. Pick a new color scheme or use the Custom scheme to add your own color in it, by editing the “wp-content/themes/sympathique/css/color-schemes/custom.css” file(replace the current HEX code with another HEX color code).

If you want to make transparent the background of the ”+ ” buttons, add to Appearance>Theme Options->Styling: Custom CSS:

#portfolio-carousel-wrapper a {
    background-color: transparent !important;
}

That should do it!

Thank you!

Default-user
zannoni Purchased

Everything changed to the colour I want, and looks great.

Thank you!

DeliciousThemes

I`m glad to hear that! :)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi – I originally bought the HTML version of your Theme but my client now wants a CMS to am re-creating the website on this WP version – could you just help me with one problem – on the HTML site here: http://www.millpondantiques.co.uk I had the slider full width but the rest of the content boxed. In the new site here: http://www.littlefoxwebdesign.co.uk/millpondantiques/ how can I re-create that layout? If I choose boxed layout then my slider is also boxed …

Thanks!

Default-user

Sorry, one more thing, on the Home Page, where I’m displaying items from the Portfolio, how can I hide the filter across the top?

Thanks!

DeliciousThemes

Hi,

The theme page creation process is powered by the Visual Composer page builder. The mechanism of fullwidth content-centered content is this:

-content placed in the main row will be displayed fullwidth -content placed in a row, which is placed in the main row will be displayed centered.

So what you need to do to have content boxed/centered is to add a row, in which to add another row element and in this row, you can place the content.

You can hide the portfolio filters with a bit of CSS. Add to Appearance->Theme Options->Styling: Custom CSS:

ul#home-filters {
    display: none;
}

Thank you!

Default-user

Hi – many thanks for explaining the VC – that’s worked great. I tried the custom CSS to his the filters above the Portfolio on the Home Page – it didn’t hide he filters but it did upset the layout of the footer! Any other ideas?

DeliciousThemes

Try this way:

#home-filters {
    display: none !important;
}

(if you check out the comment on your email, take it without the pre tags)That should do it!

Default-user

Yes! That worked perfectly – thank you.

DeliciousThemes

Don`t mention it! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I love this theme, bought it the second time now. I have 2 issues: 1.This time I want to use Portfolio Carousel in home page, I created portfolio items and I’m trying to display a category of the portfolio on the homepage Portfolio Carousel but comes out empty.. 2. How do I use the “shortcode carousel”? I want to have a carousel of the team members on the homepage, I tried to use it but didn’t get the carousel look

Hope you can help soon

Many thanks

Michal

DeliciousThemes

Hi,

1. Categories need to be assigned to projects, in order to display projects inside the carousel. Also, the categories need to be selected in the carousel element when is added on the page.

2. To use the shortcode carousel, simply add each shortcode on an individual line.

Let me know how it goes!

Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

the floater header is not working please guide, I have on it from the theme option. the website is www.ivox.in

Please help

Default-user

waiting please guide

Default-user

i have purchased this theme from different id so please reply

DeliciousThemes

Hi,

Please go to Appearance->Theme Options->Header and disable the floating header. Save. Then enable it again and it should appear on the website. Sometimes, the option needs to be reset, if it’s set to. On by default.

Thank you!

Default-user

thanks done

Default-user

also please check the portfolio grid is not working proper as the images are not arranging please visit at www.ivox.in and have a look and help

DeliciousThemes

Hi,

I took a look at the portfolio grid and couldn’t find anything wrong with it. Am I missing something?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
gscott5 Purchased

Hi, I’m really enjoying working with this theme. There is one thing that’s currently escaping me though.

The featured image has to be set in order for an image to show with each blog post in the homepage (using your blog post widget). However, this featured image always shows at the top of the blog post, regardless of whether I want it to show or not. If you could spare a minute I’d very much appreciate a pointer to the piece of code to prevent this from happening. I’d rather have the featured image used on the homepage, but not on the blog posts unless specified.

Can you help with this?

Thanks!

DeliciousThemes

Hi,

Indeed, the featured image set for blog posts appears on both homepage and blog post page. If you want to hide it from the blog post page, you can simply do it with a bit of CSS. Add inside Appearance->Theme Options->Styling: Custom CSS:

.post .post-thumbnail {
    display: none;
}

That should do it!

Thank you!

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