279 comments found

  • Bought between 50 and 99 items
  • Has been a member for 0-1 years

Hi – When using a PC – The Footer widget on the far right jumps to the next line. Is there a way to adjust the width of the footer widgets – or keep it from jumping?

Thanks.

DeliciousThemes

Hi,

Can you please send me a link to your website so I can see what`s going on with the footer?

Thank you!

DeliciousThemes

What resolution does make you issues? The website looks ok on my machine(1366×768px screen size): http://awesomescreenshot.com/0cc2h3en18

Thanks!

Default-user

The one with the issue is 1280 X 768

DeliciousThemes

I see. Try this hack. Add inside Appearance->Theme Options->Styling: Custom CSS:

.footer-widget {
    width: 22%;
}

Let me know how it goes!

Thank you!

Default-user

Perfect – Thanks!

DeliciousThemes

Don`t mention it!

Regards,
Madalin

  • Czech Republic
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

I just noticed a weird problem. When going to my "Home" site sometimes there is a problem with missing text. When I refresh it it is okay, but the bad news is few of my visitors run into the same issue, so it is not just on my PC...
Any ideas on what it might be? All of the remaining pages seems to be okay. The web is: ardorviridis.net

Thanks!

DeliciousThemes

Hi,

If you`re experiencing this in Chrome, this is a browser issue. I hope it will get fixed in the next Chrome update. You can read more about it here: http://goo.gl/fXSh9c

As a workaround, you can try the #30 solution:

jQuery('body').width(jQuery('body').width()+1).width('auto');

Add it into “js/custom.js”.

Thank you!

Rodo1991

Hello again,

yes I am experiencing it in Chrome (thank you for noticing this, other browsers are fine).

Tried your workaround and other solutions I could find on that thread but nothing worked for me… Any ideas what might be wrong?

Thanks!

DeliciousThemes

Do you mind sharing with me your current “js/custom.js” file so I can take a look at it? Use http://pastebin.com/ to paste the content and send it to me.

Thanks!

Rodo1991

Sure, there you go: http://pastebin.com/34Wug9qM

DeliciousThemes

Try to wrap the code like so:

jQuery(document).ready(function() {
        jQuery('body').width(jQuery('body').width()+1).width('auto');   
});

Let me know how it goes!

Thanks!

Rodo1991

Again thank you so much for your time. Tried it so now it looks like this: http://pastebin.com/7bUqZ7Za but it’s still not working :/

DeliciousThemes

Please send me a link to your website so I can take a look at it.

Rodo1991

It’s: www.ardorviridis.net

DeliciousThemes

Not sure what to say…I don`t see any issue on the page…It`s hard to debug such problems, when you don`t see them and don`t know what to expect from. The script that I gave you works on my machine. I successfully tested it on other themes. If it doesn`t work for you, I really don`t know what to say…

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, is there a way to make the content all sit within 960px? I don’t want the boxed layout because I still want the top bars and footer colors to span across the entire browser but not the text within them, for example the logo and social media icons. Thank you!

DeliciousThemes

Hi,

Are you building the page with Visual Composer and the layout is displayed fullwidth? Can you please send me a link to the page that you have the issue?

Thank you!

Default-user

Yes I’m building with Visual Composer. I’ve added a max-width class to those elements. I’m more concerned with the header and footer elements. Website is www.taskmagik.com.

DeliciousThemes

Which pages use custom max-width value? I don`t see a problem with the website.

Thank you!

Default-user

I’m sorry! I was able to keep at 960 by commenting out the 1281 section of responsive.css. Now I have a problem that my header is not cooperating. If you look at it, for the logo and nav section, it says one-third and two-third for the classes. However, in my header.php I’ve changed it to be percent-one-third and percent-two-third respectively. I need to find what file is overwriting my changes to header.php.

DeliciousThemes

Hi,

Changing those classes from the header will affect the look on mobile devices, because they`re also stylized in responsive.css file. My suggestion is to switch back to “one-third”, rather than using “percent-one-third”.

Thank you!

DeliciousThemes

Hi,

Changing those classes from the header will affect the look on mobile devices, because they`re also stylized in responsive.css file. My suggestion is to switch back to “one-third”, rather than using “percent-one-third”.

Thank you!

Default-user

I would do that except the nav is no longer floating to the right that way.

DeliciousThemes

Can you share with me a link to your website?

Default-user

www.taskmagik.com

DeliciousThemes

Hi,

Please revert the changes that you made to the header. To align the whole content to 960px, change 1120px value that you can find in style.css and and responsive.css with 960px.

It should be better afterwards.

Thank you!

Default-user

I had to adjust the columns as well but now it’s working. Thank you!

DeliciousThemes

Great. Thanks!

DeliciousThemes

Great. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
mfondin Purchased

Hi, I’m building my website and when building, I had a background full image in a boxed main frame. The boxed frame with text was white (what I wanted) and the background was an image full screen. Now the main text box is the background and the white box has disappeared even though I’ve clicked on “white” for all text background. My website is: www.michellefondin.com Thank you.

DeliciousThemes

Hi,

Thank you for your message. From what I saw, it looks that you managed to go back to the initial settings: white container on fullscreen background. Or am I missing something?

Thank you!

Default-user
mfondin Purchased

If I did, how do I got back to the white box for text? Thank you

Default-user
mfondin Purchased

Sorry get back to the white box? I’ve tried to delete the background image from the individual page but it still won’t work.

DeliciousThemes

You probably have the background image set in Appearance->Theme Options. You have to delete it from there.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi I just bought it, and I tried to install it from 2 different computers ( MAC and Windows) and also using IE and Chrome, but I am not getting to complete the installation. It does the up load until 99% and then the page freezes. I went back to the themes page, but it is not there. Could you help me please? thanks.

DeliciousThemes

Hi,

It looks like the server can`t handle the size of the theme. In this case, you have to upload it manually. Unzip the theme and upload the folder to wp-content/themes. You shouldn`t have problems afterwards.

Thank you!

Default-user

I uploaded it manually but now i see the following message in the wp-admin : “Broken Themes

The following themes are installed but incomplete. Themes must have a stylesheet and a template.

Name Description Sympathique-WP-V1.3 Stylesheet is missing.”

DeliciousThemes

Hi,

You need to unzip that archive and upload the “sympathique” zip from “Sympathique theme” folder.

Thank you!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
loenne Purchased

How to get the latest update of Visual Composer?

DeliciousThemes

The plugin will be updated in the next theme update.

Thank you!

Default-user
loenne Purchased

What is the timeframe for that? :-)

DeliciousThemes

I hope to make it live until the end of the month.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I bought the SYMPATHIQUE theme a few months ago. I am about to produce my website now. But the VISUAL COMPOSER doesn’t work : I can’t activate the plugin inside the wp-admin. And I just read that there is an update. Could you please send this update to me ? Or could you help in any other way to make this plugin work ? Many thanks. (because this theme depends on this plugin…)

DeliciousThemes

Hi,

Please contact me via my profile contact form so we can speak more about your issue.

Thank you!

Default-user

Thx. Just sent my message via your profile contact form.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
mfondin Purchased

How do you change the black top and bottom (top of header and bottom of footer)? Or do they always remain black? I’ve looked everywhere and can’t figure out how to change them to white. Thank you, Michelle

DeliciousThemes

Hi,

There isn`t an option for them. You can however, change the color by using a bit of CSS inside Appearance->Theme Options->Styling: Custom CSS:

#top-header {
    background: #323232;
}

#bottomfooter {
    background: #323232;
}

For colors, use http://www.colorpicker.com/

Thank you!

DeliciousThemes

Hi,

There isn`t an option for them. You can however, change the color by using a bit of CSS inside Appearance->Theme Options->Styling: Custom CSS:

#top-header {
    background: #323232;
}

#bottomfooter {
    background: #323232;
}

For colors, use http://www.colorpicker.com/

Thank you!

Default-user
mfondin Purchased

Where would I enter the color code?

DeliciousThemes

Instead of #323232, use a new color code.

Default-user
mfondin Purchased

I entered all the code with the new color code and it changed the bottom, Yay! but not the top. Any suggestions?

DeliciousThemes

Then you should use the !important attribute. The code should be something like this:

#top-header {
    background: #323232 !important;
}
Default-user
mfondin Purchased
So, I entered this:
#top-header {
   background: #FFFFFF !important;
}

#bottomfooter {
   background: #FFFFFF;
}

And I got the bottom still changed but not the top. Am I missing something? Thanks! :)

DeliciousThemes

Please send me a link to your website so I can take a look at it.

DeliciousThemes

Please remove the pre and /pre tags from the box. This doesn`t make it work.

Default-user
mfondin Purchased

Awesome it worked!!! Thank you!

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
  • Sold between 1 000 and 5 000 dollars
  • Switzerland

I just send you a message on your profile I hope I can get some answers. Thank you

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

I bought your theme and have tried to install it both through ftp and through wordpress and every time i activate it i get the white screen of death. Please advise.

thanks

DeliciousThemes

Hi,

Thanks for using my theme for your project. It`s obviously that you`re having some sort of error when activating the theme. You need to enable wp_debug to see it. Edit your wp-config.php file and set wp_debug to true. Read more here: https://codex.wordpress.org/Debugging_in_WordPress

Thank you!

Default-user

ok i have done that and I’m getting this error showing up, any ideas?

Fatal error: Cannot use object of type WP_Error as array in /home/sites/bythelevel.com/public_html/wp-content/themes/sympathique/framework/meta/class-usage.php on line 142

DeliciousThemes

The error means that your server doesn`t allow a connection that my theme does to a file.

Please send me an email so I can give you a fix for the issue: http://goo.gl/YH9nG0

Thank you!

DeliciousThemes

The error means that your server doesn`t allow a connection that my theme does to a file.

Please send me an email so I can give you a fix for the issue: http://goo.gl/YH9nG0

Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Two Questions:

1. How do I get rid of the “uncategorized, comments” information on the home page, underneath the posts?

2. How do I reduce the size of the upper image, below the menu?

DeliciousThemes

Hi,

Can you please send me a link to your website so I can take a look at it?

Thank you!

Default-user

“Uncategorized, comments”: www.jtechcm.com/home-page/

Default-user

Reducing size of image below menu: http://jtechcm.com/projects/

DeliciousThemes

Hi,

To remove the “uncategorized, comments”, open “format.php” and locate:

<span class="masonry-post-meta">
<?php echo $time. ' / ' . dt_categories($post->ID) ; 
comments_popup_link(__('No Comments »', 'delicious'), __('1 Comment »', 'delicious'), __('% Comments »', 'delicious')); ?>
</span>

Replace it with:

<span class="masonry-post-meta">
<?php echo $time; ?>
</span>

Regarding the image below the menu, reducing it is a bit hard, but you can do it with CSS:

.page-title {
    padding-top: 50px !important;
}

.page-title .page-background {
    height: 130px !important;
}

.title-bg {
    background: #eeeeee !important;
}

.bottom-shadow {
    top: 126px !important;
}

I used the !important attribute to rewrite the current styles.

Let me know how it goes.

Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hi, I am trying to get 1/5 column Layout, I tried to add a new row, then a text block and add the following shortcodes: [column size=”one-fifth”] lorem ipsum [/column]

[column size=”one-fifth”] lorem ipsum [/column]

[column size=”one-fifth”] lorem ipsum [/column]

[column size=”one-fifth”] lorem ipsum [/column]

[column size=”one-fifth” position=”last”] lorem ipsum [/column]

But it does not work, doesn’t show them in columns, just the shortcodes on the front-end. my site is fbshare.com/core/ —any idea?

thanks

DeliciousThemes

Hi,

Try using dt- in front of the column, like so:

[dt-column size=”one-fifth”] lorem ipsum [/dt-column]

The name of the shortcode is not “column”, but “dt-column”.

Let me know how it goes!

Thank you! Madalin

Default-user

It works! But now the spacing is a little off, can you see on the page the Lorem Ipsum for the last 3 columns go lower than the first 2. Hope this is a simple fix! thank you so much for your help -s

DeliciousThemes

Which page are you working on? You didn`t set it as the homepage. Please check out this video tutorial to see how to do it: http://goo.gl/m4iCkp

You`re free to watch the whole series: http://goo.gl/LZVh3r to learn how to use the theme with ease.

Thank you!

Default-user

The home page is now set to the page in question

DeliciousThemes

Is this your homepage: http://pbrd.co/1jdj3TQ ?

DeliciousThemes

Ok, I did a search on the website for the homepage and found it.

You need to remove the white lines and spaces between the shortcodes, so you don`t get any breaking line tags in them. The code should be like so:

[column size=”one-fifth”] lorem ipsum [/column]
[column size=”one-fifth”] lorem ipsum [/column]

or even like so if that doesn`t work:

[column size=”one-fifth”] lorem ipsum [/column][column size=”one-fifth”] lorem ipsum [/column]
<pre>

Thank you!</pre>
Default-user
I tried this one:
[dt-column size=”one-fifth”] lorem ipsum [/dt-column]
[dt-column size=”one-fifth”] lorem ipsum [/dt-column]
[dt-column size=”one-fifth”] lorem ipsum [/dt-column]
[dt-column size=”one-fifth”] lorem ipsum [/dt-column]
[dt-column size=”one-fifth”] lorem ipsum [/dt-column]
It just stacked them vertically, same thing would happen if I did 1/5 + 1/5 + 1/5 + 1/5 + 1/5
DeliciousThemes

Hi,

The page builder doesn`t have the option for “1/5 + 1/5 + 1/5 + 1/5 + 1/5” because is built on Bootstrap, which uses a grid of 12 columns. Splitting the content in fifth parts with a 12 columns grid is not possible.

If the one from above doesn`t work, use this one:

[dt-column size=”one-fifth”] lorem ipsum [/dt-column][dt-column size=”one-fifth”] lorem ipsum [/dt-column][dt-column size=”one-fifth”] lorem ipsum [/dt-column][dt-column size=”one-fifth”] lorem ipsum [/dt-column][dt-column size=”one-fifth” position="last"] lorem ipsum [/dt-column]

Let me know how it goes.

Thank you!

DeliciousThemes

I successfully tested this code:

[dt-column size=one-fifth] lorem ipsum [/dt-column][dt-column size=one-fifth] lorem ipsum [/dt-column][dt-column size=one-fifth] lorem ipsum [/dt-column][dt-column size=one-fifth] lorem ipsum [/dt-column][dt-column size=one-fifth position=last] lorem ipsum [/dt-column]

Remove the ” and add position=last for the last column. Also, make sure to paste it in the “Text” mode and not “Visual”. Copying the text from the comment will add pre html tags to it, which is not ok.

It should work.

Thank you!

Default-user

Terrific!!! Great theme and GREAT customer support!! A+

DeliciousThemes

Don`t mention it! :)

DeliciousThemes

Don`t mention it! :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

One more thing – How can I make the “single image” rows true full width? They are set to “full” and “full width” in the VC configuration.. but they are still inside a container and not stretched from edge to edge.

thanks so much!! -s

Default-user

How can I make the header shrink in height? this header is very tricky !

DeliciousThemes

Hi,

The width of the container depends on what page template are you using and if the image element is placed in a row or in a row, which is in another row.

For example: if you use the “Homepage” or “One Page” page template, elements placed directly in a row will be displayed fullwidth, while elements placed in a row, which is placed in another row will be displayed centered.

If you`re using the “One Page” page template, the menu will not shrink in height on scroll. To make it like so, you need a bit of custom work on the theme.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi!
Is it possible to disable scroll wheel zoom on Google maps? I have seen this article but I don’t know how to apply to the theme. http://css.dzone.com/articles/disable-scroll-wheel-zoom.
Thank you :) !

DeliciousThemes

Hi,

The maps on the theme are integrated using the embedded code generated from the google maps website. The link you gave me is referring to maps, generated by the Google API, things that the theme doesn`t use. Unfortunately, you can`t disable the scroll wheel.

Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
jpajot Purchased

Hi again, For an other website I am working on, I am thinking to have a full screen photo background slider (not a flex slider but a real background). For page I see I can choose to have a fix image bg, would it be possible to have slider background to? What would you recommend if I want to keep using Sympathique?

DeliciousThemes

You can set RevolutionSlider to work as a fullscreen background of your page. It needs a small tweak to make it work like that, but it`s working awesome. You can use it either as a gallery background, or video background, because it supports videos too.

Thanks!

Default-user
jpajot Purchased

Cool! Love the idea, do you think you’ll add in a future release a little “Slider background” in the “Page Background section”?? ?? ;)) Would be neat. If not I may have to ask you for the tweak…

DeliciousThemes

A slider background option is not in my plans…it`s a neat feature, but it`s not as WordPress friendly as possible. Regarding the tweak, all you need to do is to assign a class to the revolution slider element and position it fixed with CSS.

Thanks!

Default-user
jpajot Purchased

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

Regarding: http://jtechcm.com/services

How do I snap the gray footer bar to the bottom of the page?

Thanks for your help.

DeliciousThemes

You can enable the top bar from theme options: http://awesomescreenshot.com/0dd2kld4b1

Thanks!

Default-user

I did that and it worked temporarily but now it’s not working anymore. Please reference http://jtechcm.com/company-information.

DeliciousThemes

Hi,

I can see the top-header on the website. Am I missing something? http://awesomescreenshot.com/0802layz60

Default-user

The header is fine but the gray footer doesn’t snap to the bottom of the page in many instances. How do I ensure this stays snapped to the bottom of the page?

DeliciousThemes

Well, that depends on the volume of content that you add on the page. If there`s not enough, you`ll end up having gray space at the bottom of the page.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

I am also getting this error from time to time.

Fatal error: Cannot use object of type WP_Error as array in /home2/ominousm/public_html/wp-content/themes/sympathique/framework/meta/class-usage.php on line 142

Are you able to help me with a fix?

Thanks, love the theme.

DeliciousThemes

Hi,

Please contact me via my profile contact form so we can speak more about the issue.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hello,

My name is Rohan. I have bought Sympathique Theme recently and Im extremely happy. It is just awesome. Easy to configure and great looks. But I have one issue suddenly. Now when I create a new page using a default template, there is sidebar showing up in the right side of the page. And no matter what I do the side bar is not getting disabled.

Any help would be greatly appreciated.

DeliciousThemes

Hi,

Thanks for purchasing my theme. When you create a new page, you have a panel in top-right area of the page, from where you can disable the sidebar, just by choosing the fullwidth layout: http://awesomescreenshot.com/0422l5o998

That should do it.

Thanks! Madalin

Default-user

Thanks for a quick reply. But for me there is no such box at the top. :( Is there some place where this can be enabled or disabled?

Default-user

Oh yaa I got it from the screen options. Thanks a lot:)

DeliciousThemes

Don`t mention it!

  • Argentina
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hello. Demo content pages are not working?

Thanks.

DeliciousThemes

Hi,

Could you please give me more information about your issue?

Thanks!

  • Bought between 10 and 49 items
  • Greece
  • Has been a member for 5-6 years

Hi,

solucionesuno talks about this… http://demo.ourtuts.com/sympathique/portfolio-4-columns/ ;)

Any news on the update?

Kind Regards, George

DeliciousThemes

Hi,

Thanks for letting me know. I fixed the problem: http://demo.ourtuts.com/sympathique/?page_id=110

The update is still in progress and will be ready in a week or so.

Thanks!

SerialPixels

Ok, thanks. Just letting you know that the problem exists in almost all pages. ;)

DeliciousThemes

I think I fixed it. Thanks! :)

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