291 comments found

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
KyliEvie Purchased

I’m having the same issue. Can’t unzip the files.

kaptinlin

Hi

Thanks for your purchasing!

Maybe some problem happened when upload the package via FTP .

I will upload it again soon. You can download it again later.

Very sorry for this problem.

Regards Kaptinlin

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Has been a member for 3-4 years
  • Exclusive Author
  • Bought between 10 and 49 items
  • Referred between 100 and 199 users

Hi guys,

I just upload the new package to themeforest. You can download it again. Sorry for the inconvenience.

Best Regards
Kaptinlin

  • Bought between 100 and 499 items
  • Canada
  • Exclusive Author
  • Has been a member for 4-5 years

Very; Very Nice theme…

Am so looking forward to getting things setup.

Thank you so much for making it available….Awesome!

kaptinlin

Hi

Thanks for your purchasing and praising. If you have any questions about Symplex, you can send a mail to:

jimbachen at kaptinlin.com

I will help you asap.

Regards Kaptinlin

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi kaptinlin I really like your themes, Symplex and Striking and I got a question before buying one of them, are you planning to make the themes compatible for wordpress 3.3 and if yes when? Also is there much difference between the two themes?

Thanks

kaptinlin

Hi

Of course will compatible for wordpress 3.3. And I have tested themes under 3.3, and fixed some bugs, now almost every functions can work well in 3.3. I will continue to test and repair the bug. And if you have found any bug, just tell me, it will be a great help and I will fixed it as soon as possible.

Symplex and Striking, they are built by the same framework, use way is very close. But styles and some functions are different. like portfolio, slide. If you want to create a site like company home, business page, Striking is better choice. If you want to a site like Photo Gallery?Design Show or Product List, Symplex is better.

Hope the answer can help you, if you any other questions, you can post comment here or send a mail to : jimbachen at kaptinlin.com

I can help you as soon as possible.

Regards
Kaptinlin

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hi Everyone,

Just a quick note. You may get an error when you upgrade to 3.3.

“Cannot redeclare class Plugin_Upgrader in …\httpdocs\wp-admin\includes\class-wp-upgrader.php on line 593

Switching back to the Twenty Eleven theme fixes the problem. You are able to successfully upgrade to 3.3 using the default Twenty theme.

Then proceed to re-activate the symplex theme. All is good so far :)

Regards,

kaptinlin

Hi

Thank you every much, it’s a great help.

I will fixed it as soon as possible. Maybe there are some conflicts in theme auto update function .

Regards
Kaptinlin

  • Bought between 100 and 499 items
  • Canada
  • Exclusive Author
  • Has been a member for 4-5 years

Hello..

Truly Awesome…

Plwase tell me, What about SEO ? Is this built into the theme or do we require a plugin to enhance search capabilities?

Cant wait to get things setup. Really Nice.

Best Regards.

kaptinlin

Hi

Thanks for your purchasing.

You can use the SEO plugin to help you. And if you have any problems when you use the plugin, just tell me, I will help you as soon as possible. You can send a mail to:

jimbachen at kaptinlin.com

Regards
Kaptinlin

  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Italy
  • Has been a member for 4-5 years
  • Bought between 10 and 49 items
  • Referred between 1 and 9 users
AndiG Purchased

Hi

I am using the portfolio items to display my products. I uploaded them but only 8 appear in one page, the 9th one goes to page 2.

Why is it leaving the portfolio with 8 items and leaves the last one empty?

Can you help me please?

Thank You

kaptinlin

Hi,

You may add max=”10” to portfolio shortcode.

Regards,
KaptinLin

  • Bought between 10 and 49 items
  • Czech Republic
  • Has been a member for 3-4 years

How to make a home page in demo in my site as home page too? I tried, but when I click on logo, it will kick me to blog or something like this,.

kaptinlin

Hi

You need set your homepage in ‘Administration > Settings > Reading’,

You can learn more about it by this url :

http://codex.wordpress.org/Creating_a_Static_Front_Page

Regards Kaptinlin

  • Bought between 10 and 49 items
  • Czech Republic
  • Has been a member for 3-4 years

Ha! It works! :D Thank you.

  • Bought between 10 and 49 items
  • Czech Republic
  • Has been a member for 3-4 years
And how to add url link for example to the QUOTEBAR ? http://kaptinlin.com/themes/symplex/shortcodes/tools
kaptinlin

Hi

You can add link to quotebar like:

[quotebar style=”full” url=”http://www.google.com”]

  • Bought between 10 and 49 items
  • Czech Republic
  • Has been a member for 3-4 years

Hi, blockquotes doesn´t work in IE 9 …and many other functions is not running correctly in IE. Why?

kaptinlin

Hi

Symplex is used css3&html5 code, but it can’t work well in every browser, so we used the fixed type there. If you find the some functions is wrong, you can send me a mail with your screenshot, it will be a great help for me. You can send a mail to:

jimbachen at kaptinlin.com

Regards Kaptinlin

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users

Hi,

I am having issues with the slider in IE7 . It does not seem to work properly although you list IE7 compatibility. Do you have a solutio?

Thanks for a beautifully designed theme.

Amy

kaptinlin

Hi

Thanks for your purchasing.

Can you send me a mail with your site url and admin permission? I need to check the issue in your site. You can send a mail to

jimbachen at kaptinlin.com

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • United States

SECURITY ISSUE !

Whomever wrote this script should know better and it seriously makes me wonder how secure the rest of this theme is!!! The sendmail.php script will allow anybody to spam through your wordpress installation.

symplex/includes/sendmail.php

kaptinlin

Hi shaunreitan,

I’m sorry that sendmail.php script don’t have anti spam function.

You can try a complex contact form plugin (e.g. Contact form 7) instead of symplex’s default one.

Regards,
KaptinLin

Default-user

Your not understanding, that script is accessible by anyone. It doesn’t matter if your using the plugin or not, that script is there and accessible via anybody who wants to use it!

kaptinlin

Hi,

I just update the script. You can see http://kaptinlin.com/support/discussion/comment/13852#Comment_13852

Regards,
KaptinLin

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

hi there,

thanks for the great looking theme.. still hard to figure out how to start. when I import your demo content, I get the message lots of files are not uploaded.. any idea why, and what I can do?

thanks Hans

kaptinlin

Hi

Thanks for your purchasing.

Is the image files shown in the message? Maybe your server can’t download them from my demo site. But I think it should not be much affected. You can checked the code to learn how to use the theme, and if you need the image, you can download them from demo site manually, and upload it again.

If you have any problem when you learn the theme, just tell me, you can post the message in our Forum:

http://kaptinlin.com/support

or send a mail to :

jimbachen at kaptinlin.com

I will help you as soon as possible.

Regards Kaptinlin

Default-user

thanks kaptinlin for the great email support!! this is how it should be 10/10

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Spain

HI Kaptilin

The Slideshows on the homepage can have videos or only images?

kaptinlin

Hi

Now only support the ‘swf’ file. We will release a new version in this week and will add more video type support in slideshow.

Regards Kaptinlin

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Like the template. We are a dance club, and need some Zip if you know what I mean?

On striking you have an accordion, and a 3d Slider. Can I get those here. Also can I get a Facebook like button on the photos & videos. when expanded to full size?

Can I shrink the slider to put a widget next to it?

Also need to add PayPal and security to info

kaptinlin

Hello

Sorry, now Symplex can use accordion & 3d slider like Striking, if we have a design idea, we will add it. You can also send your suggestion about it.

And I do not quite understand what you mean about the Fackbook button. Can you send me a demo screenshot with a mail. You can send a mail to

jimbachen at kaptinlin.com

The same problem about the slider question, if you can give me demo, I can help you to ajust the slider.

If you need to add paypal, maybe you can use the plugin about it:

http://wordpress.org/extend/plugins/search.php?q=PayPal+security+&sort=

Hope the answer can help you, if you have any other question about Symplex, tell me without any concerns.

Regards Kaptinlin

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello kaptinlin, I’m currently having trouble with the theme. It does not show the “[S]” icon in the page WYSIWYG editor, so I’m forced to manually insert all shortcodes.

Where should I look to fix this?

kaptinlin

Hi

Can you send me a mail with your site admin permission and ftp server permission?

I will check the problem and help you to fix it as soon.

Regards Kaptinlin

Default-user

Kaptinlin, I sent you an e-mail with a login account which has admin access to our site. If you find it in you to look around and point me in the right direction I’d be stoked. Thanks so much!

kaptinlin

Hi bikemonkey,

I didn’t know which wordpress login is belonging to you. Please send me another email about that.

Also you can disable your plugins to have a test first.

Regards,
KaptinLin

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
amyhale Purchased

Hi there, I really like this theme. I am not able to get my slideshow working. I had one up earlier on and turned it off. Now I can not get it back up.

I have a slider category with images tagged and I chose that category on my page to create the slideshow but it is not showing.

Might something else be overriding it?

I can gice you log in info if that is helpful.

Thanks

kaptinlin

Hi amyhale,

You may go to striking->advanced options page to diable timthumb support. Then clear the cache. Go to your front page to see if it works.
If not, you can try use ftp client software to change the permissions of striking/cache and striking/cahce/images folder. Make they have 777 permissions.

Regards,
KaptinLin

kaptinlin

Sorry,

I have a mistake, in Symplex, there isn’t ‘diable timthumb support’ in theme option. You can also check the ‘cache’ folder permission, And if it’s still broken, you can send me a mail with the login info.

You can send a mail to

jimbachen at kaptinlin.com

Regards Kaptinlin

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
amyhale Purchased

Just sent you an email with log i info. Thanks

kaptinlin

Hi

I have just reply your mail. You can check it.

If you have any other problem about Symplex, send a mail to me or post comment here without any corner.

Regards Kaptinlin

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Has been a member for 3-4 years
  • Exclusive Author
  • Bought between 10 and 49 items
  • Referred between 100 and 199 users

Hi there, First of all, thank for purchasing symplex. I just upload version 1.5 to themefoest. It have made a lot small tweaks and fix some small bugs that i have found . You can upgrade your symplex to it before asking the question. Learn from the document about how to updating the symplex. If you have any issues with symplex, please email me:

jimbachen at kaptinlin.com .

I will reply you asap. Also any suggestion and comments will be welcomed. Your words will make symplex better and better. Hope you will enjoy symplex. Thanks.

Best Regards KaptinLin

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