This author's response time can be up to 5 business days.
I tried to contact you via email, following the procedure, but the email adress seems not to be available anymore
I’d like some details about the searchbar, would you contact me about this, or tell me what’s your new email adress for support please?
Thanks a lot
For theme support send an email via themeforest Contact Form.
Please, include any information that you think will help us generate a speedy response, such as:
1) URLs or paths to affected scripts and pages. 2) Username and password, if applicable. 3) OS, web browser and versions
Support requests will generally be answered within 24 hours, complex issues may take longer.
Please note, the Message Board is not use for support.
THANK YOU ALL !
For theme support send an email via themeforest Contact Form:
1) URLs or paths to affected scripts and pages.
2) Username and password, if applicable.
3) OS, web browser and versions
THANK YOU ALL !
Lab is a User-Friendly HTML5 Template. It’s built for people who love the details and the visual browsing. It can be adapted to any kind of business, used as a magazine or a portfolio and it looks beautiful on iPhone and iPad!
Enjoy the Lab!
How do I adjust the width of the sidebar boxes?
Answered via email, if you bought the template using another username, please, send the support email using that account.
Support for my items is available via Support Forum only. To apply for a new account click here: http://support.mviviani.com/register.php
Please note, the access to the support forum is restricted to verified buyers only. You’ll need to insert your Item Purchase Code before register (see instructions here: http://goo.gl/cGGLR).
Support Forum URL : http://support.mviviani.com/
Please don’t post here so everybody can read this post.
Is this template supported any longer? Have not been able to access the forums for awhile.
Sure it’s supported. Try to login again, the forums is working ok.
Been blank for me for awhile, cleared cache, tried IE, no luck.
WooHoo, thank you kindly!
First of all, thank you for purchasing one of my items!
Support for my items is available via Support Forum only. To apply for a new account click here: http://support.mattiaviviani.com/register.php
Please note, the access to the support forum is restricted to verified buyers only. You’ll need to insert your Item Purchase Code before register (see instructions here: http://goo.gl/HzZAr).
Support Forum URL : http://support.mattiaviviani.com/
Hi I really need some help, I’m customizing the template, and I don’t know how to set up the prettyphoto lightbox, I’ve had a look on their website and I don’t seem to be finding what I need.
Basicly, I want to have a set of 9 projects on each page, (I’ve removed the blog link as we only need a brief description), so when you click image 1, the lightbox shows you a couple of images for that project only, for example:
Brochure image 1 >click on it> lightbox loads. Brochure image 1… Brochure image 2… Brochure image 3
Please! Please help me!! :s
PLEASE DON ’T POST HERE SO EVERYBODY CAN READ THIS POST .
Hi, I posted 2 questions on your support forum and I’ve had no response, sorry to post it here, but it’s been 4 days and I really need help.
Here are my questions:
1. Does the search bar need to be set up? what page does it load the results on?
2.I’ve been editing the “About us – single page” I want to remove the subnavigation and images from the right hand section, and just have the heading and a small amount of text. I also want to remove the large image from the left hand content, and the dashed lines etc so that I just have a heading and some text underneath it. But when I remove both the subnavigation and the large image the page goes out of alignment. Please can you tell me how to fix this?
I would be really grateful for your help, these are the last things I have left to sort out on the website, so I won’t have anymore questions for you after that!
Your questions were been answered in the Forum, that’s the only way to get support.
There’s no need to post here since the support works via forum only and posting on message board doesn’t speed up the response. Please note that we have different time zone and I’m pretty busy, despite this I try to help everybody as best as I can.
can i put and use interactive swf file instead of videos or images? I like to use this template for my 360 degrees virtual tour like this one on the link.
Or if it does not support swf files. do you have a template that I can buy that will serve as the link above? I need to make a 360 degrees virtual tour site.
Many thanks, Looking forward to buy from you.
Basically the template is not designed to host an swf player but, since we are talking of an html template it can be easily modified.
Hope this helps
Hi,i’m interested in buying Synthetic template
Please explain haw can i contact with you, thanks
First of all thank you fot you interest in Synthetik.
That’s the url associated to the old username account, you may use this one to get in touch with me.
Great job, thank you!
I am trying to use the code from the top navigation and add it to a another page but I cannot get it to work. The image is topnavBG.png I cant seem to get it to work. maybe issue with CSS .. Can you help explain how the topnavBG.png file is used in the CSS with the -100px commands..
Synthetik HTML Version 1.3 is available for download.
This new version regards some code improvements and fix some minor bugs.
Please update your version.
I have downloaded the latest version.
I want to make logo height bigger than 50px, but this cases issues with the menu. Can you help?
Hello, and thank you for purchasing Synthetik.
How to change the logo size is detailed explained in the documentation included in the package downloaded.
If you need further help please refer to the support forum at http://support.mattiaviviani.com
Its not! You explain how to change the width of the logo but not the height.
Hi, you got the solution in the forum http://support.mattiaviviani.com/topic/bigger-logo-html-version. Please follow the topic there. thanks
bought this one! great, great template:)) hello. i was wandering if the video gallery can play a local video file and what format of video should i use (don’t like VIMO or YOUTUBE logos on my videos)
also i’m attending to use this as laptop/tablet personal portfolio so it’s need to be local file…
please help. tnx
Hi, any plans on making this retina compatible?
I’m a buyer of your template and I am unable to access the support page. I have a serious problem in adjusting the css, considering that every time I change the height of just the menu is positioned wrongly. Especially when the hover class is activated.
The address I’m using to test the site is contagioanapolis.tk.
I need to fix this as soon as I depend on it to put it in the air.
Hello, we don’t provide custom work. The modification you’re asking for requires time just to figurate out what you are trying to achieve. Please note that support works via profile contact form, that’s why you are redirected there. Best
I’m not asking for custom work.
I’m doing everything, however the template available from you is extremely confusing to change the CSS properties.
What I need you to answer me on what exactly is CSS property I switch to adjust the menu. Given that not all companies on the planet have a logo the size for which you have prepared your template.
Given that I’ve already bought countless templates ThemeForest next to, and this kind of support I was never denied, if you can not answer me, I will open a claim with the owners ThemeForest including requesting a refund.
I await your response.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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