174 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I have a poblem with my main menu. If i select my menu and save it i can see this only in the customize preview. How i can change my menu?

norman

Default-user

Hello, its possible to answer my question? Thanks

moutheme

Hello,

Please delete the menu and create a new one at Appearance -> Menus. Let us know.

Best regards!

Default-user

Hello,

dont work. i have delete the menu and i create a new one. but its the same.

http://www.finance-law-strategie.de/
Default-user

the Password: Private

moutheme

Hello,

Have you set the created menu, as the navigation menu?

Best regards!

Default-user

Hello, yes i set the menu as navigation menu. but it works only in the costumize preview. i have no idea…???

moutheme

Hello,

Can you give us your wp credentials by email help@moutheme.com, so we can give a closer look?

Best regards!

  • Bought between 1 and 9 items
  • Estonia
  • Has been a member for 0-1 years

I got a problem with Portfolio filter. With Header 1 on Chrome browser not work. Need help ASAP.

available link: http://hml.marketingproff.eu/portfolio-page/

Br,

Default-user

sorry, wrong theme.. =)

Default-user

Pls, delete my question, thnx

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Spain

Can I import the sample Revolution Slider and then, modify it? Thanks

moutheme

Hello,

You can import revslider dummy data. Import the files slider1.txt, slider2.txt you can find at Documentation folder in the downloaded .zip file from themeforest.

Best regards!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi where to get the dummy data? I have active it in wp but nothing came out, only the themes.

moutheme

Hello,

You must install dummy data at theme options -> Install dummy data. Let us know if you have other questions.

Best regards!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello I installed the demo data and the images but no images show up in the revolution slider – just broken images. Can I get all images please. thanks

moutheme

Hello,

You must import revolution slider dummy data. The slider dummy data file is at Documentation folder, at your downloaded .zip file from themeforest. Let us know if you need further help.

Best regards!

Default-user

Yes, I did import revolution slider dummy data. The text is there, not the images.

moutheme

Hello,

The images aren’t included in theme. It’s not allowed to include images.

Best regards!

Default-user

Thanks. I have purchased many themes – all with the images for the sliders included. hum, very disappointing

moutheme

Hello,

You can download the revolution slider images here: http://moutheme.com/uploads.zip. Be sure you have installed dummy data.

Please replace the images at wp-content/uploads/2013/07.

Best regards!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I have been waiting for a reply for about 10 days for Ticket #154407.

Can you please answer me? That would be appreciated. Thank you Best regards!

moutheme

please open a ticket at support.moutheme.com not in Ticksy.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

is it possible to deactivate the Widget-Area on the Footer?

Thanks

moutheme

Hello,

It isn’t possible in theme options but you can add these lines at Custom Css Box:
footer#footer .inner {
display: none;
}

Best regards!

Default-user

Perfect, thank you!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I’m having trouble updating the layout on the newest version of wordpress. I don’t have the purchase code, although I have the receipt etc. so I can’t comment on the support system.

This is becoming very annoying and I’m stuck with a system I can’t update the content.

How can I obtain support on this?

moutheme

Hello,

You can find the purchase code here http://codefusionlab.com/envato/purchase_code_1200.png

You must register to our support forum. We are happy to help you answer all your questions.

Best regards!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I want to insert a link in the “content” of the element “plaint text” in the “page builder”.

It is possible ?

Thanks you :)

Default-user

Omg … forget my stupid question :) Sorry

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I created a topic in the support forum 5 days ago and no response yet…

http://support.moutheme.com/forums/topic/page-builder/
moutheme

Hello,

Sorry for the late response. Had responded you at the support forum.

Best regards!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi I am having trouble with the blog page on my website. I now have over 2 pages of blog articles but when I click to go to page 2 of the blog it won’t take me there. Page 1 and page 2 both direct me to the same set of articles. The older articles are still live in wordpress, but they just aren’t showing up on the website blog area. Please advise. Thanks.

Default-user

My website is www.plsprint.com

moutheme

Hello,

Please open a support ticket on our forum and we will try to help you asap.

support.moutheme.com

Let us know.

Best Regards!

Default-user

Hi I have submitted a ticket on your website yesterday. Just waiting to hear back from you. Thanks.

moutheme

Hello,

Sorry for the late response. I can’t find your question at support forum support.moutheme.com. Please let me know which is the link to support forum question.

Best regards!

Default-user

I submitted it using your http://moutheme.ticksy.com/ forum – is that no longer in use? When I try to use the support.moutheme.com it wont accept my purchase code. Can you please advise? Thanks.

moutheme

Hello,

We don’t use anymore the ticksy support page. We provide support only at support.moutheme.com. Please check the credentials again. If you don’t succeed to register in the support forum please sent us by email help@moutheme.com, your themeforest username, purchase code and the email you want to use in the support forum. We will help you asap.

Best regards!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I am receiving spam through contact form. I would like to add a captcha or any other system to fix this but I haven’t found anything in the site.

How could I fix this?

Thanks!

moutheme

Hello,

Sorry, the theme doesn’t have captcha feature. You can use any plugin for this.

Best regards!

Default-user

And these captcha plugins are compatible with the default contact form of this theme or I also need a contact form plugin?

Thanks!

moutheme

Hello,

No, the captcha plugins aren’t compatible with the contact form, you should do some customization.

Best regards!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

This theme have a psd files?

moutheme

Hello,

Sorry, the psd files aren’t included. in theme.

Best regards!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Vietnam
gordon86 Purchased

Hello how can I insert a button inside table?

moutheme

Hello,

You can use shortcodes.

Best regards!

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