209 comments found

Same problem here… Please respond to our questions…

M4rco Purchased

Hi

I updated the theme all all is working. However i cant find in the wysiwyg editor the option to include ShortCodes like here.

moutheme

Hello,

You must not have the latest version of System, the shortcode icon is visible on the latest theme update. Be sure you have installed the theme correctly. Write at our support forum support.moutheme.com.

Best regards!

I just bought the theme and every time I try to upload it to WordPress it gives me a failure notice. Is there something I’m supposed to be doing first? I have never had this issue when uploading a theme.

Default-user

I was finally able to get the theme working after uninstalling and reinstalling a couple of times. The only issue I am having is in the “Page Builder”—when I create a new page or even edit an existing page, when I click “save data” I can not find how to make that page the new layout. It doesn’t show up under customization, theme options, or appearances. I can only choose from pages I already had, or the premade ones that came with the theme. How can I use pages I create? Is there somewhere in the forums that tells me how to do this?

Default-user

I am really just finding more and more issues. Is there somewhere I can look up how tos for your theme? The demo makes it look really simple to use but there are so many things I’m not findings, things I can’t change that need to be changed if they CAN be changed I don’t know how to figure it out. Really disappointed I paid for this. Please let me know where I can view how to’s or a walkthrough on how to change items.

moutheme

Hello,

Sorry for the late response.

Please write at our support forum support.moutheme.com and we will help you asap.

Best regards!

Hello, I am facing problems editing my pages using page builder. i cannot create nor edit new page layouts, the theme is fully installed , can you please help me with that problem”

moutheme

Hello,

Please download the latest theme update and the issue will be fixed.

Best regards!

How do I get the correct link for google maps? The one I get from Google Maps isnt same format as the one on the contact page so it doesn’t work. This is the link I get from Google maps:

https://www.google.com/maps/place/2525+Ponce+De+Leon+Blvd,+Coral+Gables,+FL+33134/@25.7484691,-80.2581627,21z/data=!4m2!3m1!1s0x88d9b7976af49599:0xe93903a12ebe6840
moutheme

Hello,

Please use this link:
https://www.google.com/maps/embed?pb=!1m14!1m8!1m3!1d224.60429056724027!2d-80.2581627!3d25.7484691!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x88d9b7976af49599%3A0xe93903a12ebe6840!2s2525+Ponce+De+Leon+Blvd%2C+Coral+Gables%2C+FL+33134%2C+USA!5e0!3m2!1sen!2s!4v1428153864915

Best regards!

I cannot Import the DUMMY DATA into the theme because it keeps giving me an error

moutheme

Hello,

What error do you get? Pleas e disable WP Importer plugin if you have it installed.

Best regards!

Cool to see a feature called “Animated images” but it would even be better if you have some documentation on how to actually use that shit.

greenlife

7days and no reply…

moutheme

Hello,

Please be polite. Write at our support forum if you have any question, we will help you asap. support moutheme.com

Best regards!

There are so many problems, i’m pretty disappointed by this theme… Hopefully, I got a good friend of mine who really knows how to code and who had to change almost everything : page builder are not efficient, shortcode are pretty much all bugged, the documentation is pretty low…

moutheme

Hello,

We are sorry you aren’t having a good experience with our theme. Please write at our support forum if you have any question, we will help you asap.

best regards!

duchosk Purchased

Hi. Can I update theme to VERSION 2.2 when using WordPress 3.9 ? Old version your theme have got bug in Revolution Slider which was several times hacked by NG689Skw.

Regards!

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