moutheme

moutheme supports this item

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215 comments found.

Same problem here… Please respond to our questions…

M4rco

M4rco Purchased

Hi

I updated the theme all all is working. However i cant find in the wysiwyg editor the option to include ShortCodes like here.

Hello,

You must not have the latest version of System, the shortcode icon is visible on the latest theme update. Be sure you have installed the theme correctly. Write at our support forum support.moutheme.com.

Best regards!

I just bought the theme and every time I try to upload it to WordPress it gives me a failure notice. Is there something I’m supposed to be doing first? I have never had this issue when uploading a theme.

I was finally able to get the theme working after uninstalling and reinstalling a couple of times. The only issue I am having is in the “Page Builder”—when I create a new page or even edit an existing page, when I click “save data” I can not find how to make that page the new layout. It doesn’t show up under customization, theme options, or appearances. I can only choose from pages I already had, or the premade ones that came with the theme. How can I use pages I create? Is there somewhere in the forums that tells me how to do this?

I am really just finding more and more issues. Is there somewhere I can look up how tos for your theme? The demo makes it look really simple to use but there are so many things I’m not findings, things I can’t change that need to be changed if they CAN be changed I don’t know how to figure it out. Really disappointed I paid for this. Please let me know where I can view how to’s or a walkthrough on how to change items.

Hello,

Sorry for the late response.

Please write at our support forum support.moutheme.com and we will help you asap.

Best regards!

Hello, I am facing problems editing my pages using page builder. i cannot create nor edit new page layouts, the theme is fully installed , can you please help me with that problem”

Hello,

Please download the latest theme update and the issue will be fixed.

Best regards!

How do I get the correct link for google maps? The one I get from Google Maps isnt same format as the one on the contact page so it doesn’t work. This is the link I get from Google maps:

https://www.google.com/maps/place/2525+Ponce+De+Leon+Blvd,+Coral+Gables,+FL+33134/@25.7484691,-80.2581627,21z/data=!4m2!3m1!1s0x88d9b7976af49599:0xe93903a12ebe6840

Hello,

Please use this link:
https://www.google.com/maps/embed?pb=!1m14!1m8!1m3!1d224.60429056724027!2d-80.2581627!3d25.7484691!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x88d9b7976af49599%3A0xe93903a12ebe6840!2s2525+Ponce+De+Leon+Blvd%2C+Coral+Gables%2C+FL+33134%2C+USA!5e0!3m2!1sen!2s!4v1428153864915

Best regards!

I cannot Import the DUMMY DATA into the theme because it keeps giving me an error

Hello,

What error do you get? Pleas e disable WP Importer plugin if you have it installed.

Best regards!

Cool to see a feature called “Animated images” but it would even be better if you have some documentation on how to actually use that shit.

7days and no reply…

Hello,

Please be polite. Write at our support forum if you have any question, we will help you asap. support moutheme.com

Best regards!

There are so many problems, i’m pretty disappointed by this theme… Hopefully, I got a good friend of mine who really knows how to code and who had to change almost everything : page builder are not efficient, shortcode are pretty much all bugged, the documentation is pretty low…

Hello,

We are sorry you aren’t having a good experience with our theme. Please write at our support forum if you have any question, we will help you asap.

best regards!

duchosk

duchosk Purchased

Hi. Can I update theme to VERSION 2.2 when using WordPress 3.9 ? Old version your theme have got bug in Revolution Slider which was several times hacked by NG689Skw.

Regards!

Hello,

Please download the latest theme version and update the WP.

Best regards!

Hello. When I install the theme everything works great—I am able to use the page builder, theme options, etc. However whenever I try to access Widgets I get an internal server error. I have tried uninstalling and reinstalling, deactivating all plugins, etc. I’ve tried to follow some steps I saw on WordPress forums. Can you tell me if there’s a way to fix this? Like I said everything is working fine except when I try to go to Widgets or the Customizer area.

I am thinking of purchasing this theme. I need an accordion. Could I add a bootstrap accordion to the homepage? I also need to show an extract and image of three different pages on the homepage. Could this be done with this theme? Thanks!

Sure you can do it with this theme, its easy :)

Thank you for the reply. I would also like to know exactly what you mean by SEO Optimized? What has been done to make it optimized? Thanks!

SEO Optimized: our Code is built with SEO best practice in mind: headings, heavy internal linking, google rich snippets and so much more :)

Hi, I bought your theme but I’m struggling to find the support documentation. Can you please point me in the right direction otherwise I’m going to bug you with a millions questions that I could probably solve myself. :)

Many Thanks!

I created a dynamic template which worked fine. I then created and activated a child theme but now my dynamic template is not available any more? Please help. Thanks!

I should specify. The dynamic template is not available to choose for my page in “Select Page layout”. It is still there in pagebuilder but just can’t do anything with it.

Ok I just noticed when you create a child theme the old pagebuilder is replaced with a new child-pagebuilder and ALL your work is therefore lost!!! That’s crazy!!! I’ve worked on a lot of different themes and I’ve never come across this? Am I missing something? Please respond ASAP

Hello, I’ve purchased the theme. Took me a while to get used to adjusting things but managed to work my way around it. One issue I’m having is the mobile menu isn’t working very well. Sometimes it works and sometimes it doesn’t. Site is http://www.melbourneleakdetection.com/dev

Is it because My logo is bigger than 141px x 46px? I’ve put in the custom css to size it at 300px x 94px and disabled the scrolling. Please advise thank you.

Can a child theme be created for this theme?

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