202 comments found

I need migrate my site in another hosting, I copy all the file, but the theme don’t have the style that I have set in my old version. Can I export all the setting of my theme and reimport in my new hosting?

moutheme

Hello,

Sorry, the theme doesn’t have any export/import option. You must copy the DB and replace all the links. We suggest you to ise the WP migrate DB plugin.

Best regards!

Default-user

I copied the DB but in the “page builder” the element for each page is empty

moutheme

Hello,

Maybe not all links are replaced in db. Let us know.

Best regards!

I can edit php icon files and activate icons but when I activate many icons and go to page builder my page templates does not show up at all. How can i see all of them together? or where I can see them all so that I can choose there and just activate what I have chosen out there?

moutheme

Hello,

Here you can preview all the icons http://icomoon.io/#preview-ultimate.

Best regards!

you can contact me i will fix this issue at zeeshangill11@hotmail.com

nuteak Purchased

Hi, where is the documentation on how to use the gallery feature? I want to create a page on my website that will have a photo gallery where I can add pictures and let people see those images.

moutheme

Hello,

You can add images at Gallery, then add the gallery element at Page Builder.

Best regards!

great theme! how do you change the font text color on the home1 page?

moutheme

Hello,

The font color can be changed at theme options -> Styling. It can’t be changed only for specific pages, but for all the pages.

best regards!

I bought the theme, but I can not leave the home as shown in the demo. How do I leave home exactly like the demo?

moutheme

Hello,

You must import theme dummy data, then you will have all the pages of the demo site, then set the homepage at theme options. For more informations please read the documentation.

Best regards!

I bought the theme, but I can not leave the home as shown in the demo. How do I leave home exactly like the demo?

moutheme

Hello,

Yo u must import dummy data at theme options then you will have all the pages of the demo site. Then you can select the home page. For more information please read the theme documentation.

Best regards!

Hi, I updated WP to v.4 and now I can’t see any of the pages I had on the Page Builder, is all blank (in the backend), though the site is still the same: www.granpanda.com. HELP please!

moutheme

Hello,

We will launch a theme update very soon. Please stay in contact.

Best regards!

Default-user

Thanks, in the meantime I really need to update my website and I have no access at all to the page builder, I can send a screenshot so you can better understand. Please help, thanks!

moutheme

Hello,

We can fix it for you, just sent your wp and ftp credentials by email help@moutheme.com.

Best regards!

Theme not seeming to work with WP v4.0. The System Theme Options are not showing various options like css editing, styles, etc. Also the Page Builder is completely empty.

When might we expect an update to the System Theme?

Thank you.

moutheme

Hello,

Sorry for the inconvenience. We will launch very soon an update.

Best regard!

where can I change the number of footer widgets?

moutheme

Hello,

You can change this at theme options -> Footer.

Best regards!

where can i find the dummy data for the new version of the theme?

Please, send me a direct link.

Default-user

hello?

Default-user

I uploaded the theme files again to the ftp, the menu now appears in responsive mode (small screens). But the clickable area which opens the menu is only in a tiny area on the left side menu. Can anyone help me?

moutheme

Hello,

Please edit the file css/bootstrap-responsive.css and add these lines at the end of the file:
@media (max-width: 767px){
header#header {
height: 230px;
}
}

Also add these lines at custom css box:

.slider#slider-fixed {
margin-top: 0px;
}

Best regards!

Update for WP 4.0 still missing? Doesn’t work for me!

How do I fix the menu disappearing?

moutheme

Hello,

Please download the latest theme version, we have fixed this issue caused by wp 4.0.

Best regards!

Hi, i dont know why i dont have anymore the page layout list in the page builder… i would like to edit or create a new layout but is not working, can you help me ? Long time ago was working

moutheme

Hello,

Please download the latest theme version.

best regards!

Default-user

Hi also with last version i have same problem, what can i do ?

moutheme

Hello,

Please make sure you have updated the theme successfully. Write at our support forum support.moutheme.com and we will help you asap.

Best regards!

Hi, do you have the latest version of RevSlider? Thanks

moutheme

Hello,

The theme doesn’t have the latest version of RevSlider, it has vs. 4.6.0. We will include the latest slider version on the next theme update.

Best regards!

Hi, my site don’t show the templates that I’ve create in page builder

moutheme

Hello,

You must have an old version of the theme. Please download the latest theme version.

Best regards!

Default-user

hi, if I download the latest theme version the page that I’ve create is already online or the new theme delete all the pages?

moutheme

Hello,

None of your settings and content will be lost. You can replace the themes folder. Except if you have done any manual customization on themes files, in this case you should save a backup of the old themes files.

Best regards!

Hello,

I don’t see the templates after I upgrade my site to the latest WP. According to your answer above, it looks like I need to update to the version of the theme.

How to update this template to the new version safely? (I just downloaded it.) I don’t want to mess-up my site by updating it. Just the same concern the previous commentator has.

Please let me know.

moutheme

Hello,

When you make an update you only overwrite the files of the theme and plugins. The data is stored in the database therefore it won’t be lost. The pages, posts and sliders you created will still be there after the update. Except if you have made manual modifications at theme’s files. We strongly recommend to always have a backup before any update.

Please follow the steps below to successfully update your theme to the latest release:

1.Download new version from your Envato account. 2.Extract theme’s folder from the downloaded main folder. 3.Go to Dashboard > Appearance > Themes and deactivate theme, by just activating another one. 4. Via FTP delete current theme folder. 5.Upload new extracted theme folder. 6. Back to Dashboard and activate theme again.

Best regards!

Default-user

I installed the latest version of your theme as you instructed. However, the page builder is still gone. I do I see the page builder?

moutheme

Hello,

If you have the latest theme update it must work. Can you show us your site url? Please write at our support forum support.moutheme.com.

Best regards!

Can you disable the zoom on the header logo when you scroll down?

moutheme

Hello,

The logo image is smaller when scrolling page, the header is smaller too. You want to make them the same size when scrolling on page?

Best regards!

Hello. My problem is this : “Our Clients ” does not appear in the Home2 . I have already checked in this module Builder clients. Tanks

Default-user

have wordpress version 4

Default-user

Please!, helpme

moutheme

Hello,

Please write at our support forum support.moutheme.com.

Best regards!

Page builder is gone after update to WP4.x

and registering on your support site is not possible with my username and purchase code it appears…

Need a quickfix for this as I cannot adapt pages on my site now…

moutheme

Hello,

Please download the latest theme version, we have fixed this issue. Send us an email at help@moutheme.com (with your themeforest username, purchase code, email you want to use in the forum) and we will help you register. Sorry for the inconvenience.

Best regards!

I installed the latest version of your theme as you instructed. However, the page builder is still gone. I do I see the page builder?

Default-user

Please help with this issue asap. My client is complaining that I don’t make changes on the page that was built with the page builder.

moutheme

Hello,

If you have the latest theme update it must work. Can you show us your site url? Please write at our support forum support.moutheme.com.

Best regards!

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