187 comments found

I can’t use any pattens with my site in boxed mode. Regardless of the ones selected none will show up. Even a custom background image doesn’t work. Thoughts?

moutheme

Hello,

Please try to edit style.css find :

body{background:#fff} // remove this line

Sorry we will launch an update soon to fix this little issue.

Best Regards!

pdo2641 Purchased

How do I enter style modifiers in the content box of page builder element? If I want to bold the text? If I want to enter an new paragraph preceded by a blank line.

It seems content in page builders Page Header, plain text, toggles is limited to contiguous text unstyled unformatted. Do I abandon page builder and enter straight html in the pages?

moutheme

Hello,

Try to use shortcodes to add this styles.

Or Theme Options > Styling > Custom Css Box when you can add your custom styles for every element.

Open a ticket on support page moutheme.ticksy.com and write what you want to style.

We will be happy to help you.

Best Regards!

tejspoppe Purchased

Loving your theme but having issues with site logo decrease in size when scroling down on a page. I’m using header4 and are in boxed mode.

MacOSX / Chrome

Please help!

moutheme

Hello,

Sorry but header 4 doesn’t provide this capability.

You can use header 2 for example.

Let us know.

Best Regards!

amierke Purchased

Loving this theme but I get an error when I’m importing dummy data from theme options. I have not installed wordpress importer plugin! Please can you help?

moutheme

Hello,

Have you tried to install dummy data without images?

Sometimes different hosting providers block the download of images from other sources.

Let us know.

Best Regards!

Hey, great theme.

Is it easy to change the shade of blue in the color scheme?

Thanks!

moutheme

Hello,

If you are talking about the skin color, yes its so easier.

Let us know.

Best Regards!

Default-user

Yes, like the blue bar if the header is selected. I’d like it to be a different shade of blue.

moutheme

Hello,

Yes, you can specify you personal color with color picker too.

Best Regards!

Hi moutheme,

I just chose Open Sans as the font choice for both the body and heading text on my website, but after I save nothing happens…

Please view the site here: netdev5.info

The same thing happens with the background image after I choose an image and save…nothing.

Please help – thanks!

Theresa

moutheme

Hello Theresa,

I don’t really know what cause the problem with font please open a ticket on moutheme.ticksy.com and we will try to find where is the problem.

To made possible the adding of background please edit style.css find this line: body{background:#fff;} // remove this line.

Save file.

Let us know.

Best Regards!

SaraNelsonDesign

Alright thanks Moutheme – I’ll open a ticket on your support site and i’ll expect to hear from you there.

canocano Purchased

Hi, nice theme! My problem: When I click in the top menu on “Home”, nothing happens, the site wont’t be loaded.. But the other links in the navigation work without any problems.. I don’t understand it?

EDIT: I found the problem: It doesn’t work, when I put a title-tag in the menu.

moutheme

Hello,

Yes because needed to be remove a little javascript that cause this.

We are preparing an new update with this problem fixed.

Have a nice day!

Default-user
canocano Purchased

Nice, thank you!

Hi Moutheme

This is a sweet theme. We are about to purchase, but have a quick question – are layered psd files supplied?

Thanks!

Rob

moutheme

Hello,

No, sorry the theme don’t have psd included.

Best Regards!

WhatBox

Ok, thanks.

globy Purchased

Hi, Great template!

Question. I am creating a page in page builder using “Services Table Form”.

What i want to do is to make the icons clickable. now, you can only click on the title.

How can i make the icons above clickable too?

moutheme

Hello,

Yes its possible but this need to customize the code into generate_dynamic_template.php file and add the link to icon.

Open a ticket on our support page moutheme.ticksy.com and we will be glad to help.

Best Regards!

globy Purchased

Hi, again

When you reply to my previous question, please reply to that one too.

Is there a way to insert a video instead of a “featured image” in a testimonial (testimonial block) ?

moutheme

No, sorry isn’t possible.

Best Regards!

Hi I’m having the same problem as tejspoppe.

It seems like logos are always set to 46px height after scrolling, regardless of their original size or the header type.

Great template btw! :)

moutheme

Helo,

Yes but this can be change by adding some custom css :

#logo img{height:60px !important}

Let us know!

Best Regards!

uouapps Purchased

Hi

I’m trying to upload the theme to WP but I get the following message:

Are you sure you want to do this? Please try again.

I tried it on different domains and it still gives the same error + I don’t see any Dummy Data content

Thanks in advance Cheers UOU Apps

moutheme

Hello,

Please try to unzip the system folder from the main package and after this zip again but only system folder.

Install now this zip created with system folder inside.

The dummy data can installed into Theme Options after you have active the theme.

Best Regards!

uouapps Purchased

Hi Again,

I manage to solve the problem by uploading it directly via ftp + understood how to get the dummy content working

i’m just having some issues with the slider height is it set to a fixed height? i would like to have the sliders with 250 instead of 350

Can you also please explain how to insert shortcodes form the page editor, or do I have to control everything from the system management tool ?

thanks for your support Cheers UOU

moutheme

Hello,

Slider can be edited by change the height into revolution slider panel.

The shortcode can be added by click on T button and click on the shortcode you want.

Also you can add shortcodes by consult this page:

http://system.themeple.co/?page_id=438

Let us know.

Best Regards!

uouapps Purchased

+ if I’m on the page builder and I try to add a full portfolio and click on add element, nothing happs,

sorry for bothering I basically only need this then it’s all set Thanks UOU

moutheme

Hello,

Please try to consult this video tutorial:

http://www.youtube.com/watch?v=MVC6zlOKqAA&list=UUY3GGjq792GzxkjDqQJa-SA

Open video in HD mode.

After this keep in mind to disable any other third party plugin sometimes plugins can conflict with page builder javascript.

Best Regards!

cwdltd Purchased

Testimonials don’t seem to be appearing, any ideas? Via the pagebuilder that is

moutheme

Hello,

I see that you have fixed this.

Best Regards!

cwdltd Purchased

Fixed it! Didn’t see there was an individual testimonial option and a “all” testimonial option, great theme!

sketola Purchased

You mention that you have 600+ icons available. But when I’m adding a services component I only have about 100 icons to choose from for the predefined icon. How can I use the rest of the icons?

moutheme

Hello,

You can use other icons by edit the file template_inc/icons.php file and remove the ”/” and the icons will be active.

Write to our support page: moutheme.ticksy.com if you need further help.

Let us know.

Best Regards!

Great theme, but how can we get the effect like the in the preview: Pages>Services

A picture on the background an some blocks in front

moutheme

Hello,

You have to create a Section element and add as a background an image.

After section start we have added an plain text element and after this services creative elements.

In the end we have closed the section with Section End element.

Let us know.

Best Regards!

globy Purchased

Hi, two more questions

1) when i create a page in the “page builder”, is there a way to duplicate it in order to create a similar one and not have to start over again and again ?

and

2) no matter what background i pic from the settings, it wont appear nothinh but white. Why?

thank you, G

moutheme

Hello,

1.) Sorry isn’t possible.

2.) Go to style.css find the line body{background:#fff} remove this line.

Let us know.

Best Regards!

tatolc Purchased

My logo is 120*120 px. I´m having issues to make it work with the theme. I did try the solution that you gave to moulek, but it´s very tedious.

I Need other solution. I can´t loose 2 hour.

moutheme

Hello,

Please send to us your online link and we will try to give the best way to fix your logo.

Write to our support page: moutheme.ticksy.com.

Let us know.

Best Regards!

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