190 comments found

SSol Purchased

Did you increase the width of your theme in the demo?

moutheme

Hello,

Yes the update will come tomorrow.

Let us know if you want any help.

Best Regards!

Hi,

I like your theme. Is it WPML-ready?

Susanne

moutheme

Hello Susanne,

Sorry but not yet we are working to do it asap.

But the theme have po/mo files and is compatible with qTranslate.

Have a nice day!

glumochi Purchased

Hello,

Kind a stupid… but:

How can I decrease the padding of “content” page? I don’t want to have such big blank space between the menu and the content of the page. Looked in the CSS but couldn’t figure it out.

All the best

moutheme

Hello,

Yes you can fix this by adding this line into Theme Options > Styling > Custom Css Box

#content{padding-top:30px !important;}

Click on Save.

Let us know.

Best Regards!

Default-user
glumochi Purchased

Thanks, it’s OK.

angel0405 Purchased

Love the theme, have to say very disappointed by the poor documentation…

Is there anywhere you cover all of your shortcodes. In the documentation you cover “some of our hundreds of shortcodes” but your shortcode editor just insert the blank shortcode with no attributes at all, and no possible way of guessing what attributes to declare and how.

moutheme

Hello,

Sorry but you can see all the shortcodes into our preview:

http://system.themeple.co/?page_id=438

Take a look and let us know.

Best Regards!

angel0405
angel0405 Purchased

Thank you for the reply but my frustration was the fact that that page did not have all the shortcodes you show on the homepage. For example I cannot find the codes for the service boxes or for the progress (Step 1 Step 2 etc) anywhere on your shortcodes list. I guess it just takes some getting used to. I love the design though. (5 stars from me)

moutheme

Hello,

The steps can be added into with dynamic elements in page builder and not with shortcodes.

Also the skills can be added with page builders too.

Thank you for the nice words.

Best Regards!

globy Purchased

Hi Moutheme,

You just released an update and thats great.

Is some of my previous questions, you suggested altering some files. And we have done so.

If we know apply the new update (or eny future ones), will we have to do the alterations again and again ?

Regards, G

moutheme

Hello,

If the changes are made only into custom css box then all the changes will be stored.

Let us know.

Best Regards!

globy Purchased

Hi moutheme,

I have activated the contact form, but when i receive a message its from Wordpress<email@email.com> .. how can i alter that?

Regards, G

moutheme

Hello,

Yes you can change the email sent subject by adding this lines into function.php

function res_fromemail($email) {
    $wpfrom = get_option('admin_email');
    return $wpfrom;
}

function res_fromname($email){
    $wpfrom = get_option('blogname');
    return $wpfrom;
}

add_filter('wp_mail_from', 'res_fromemail');
add_filter('wp_mail_from_name', 'res_fromname');

Click Save.

Best Regards!

Hello,

I can’t seem to find an option that allows me to change the “view all portfolio” link found on the home1 page. Right now it has an # and I wish to point it to the portfolio page. I tried changing the “Which page should display the portfolio?” option in the portfolio section.. but no success. How can I change the link?

Regards, A

moutheme

Hello,

Normally the link was added automatically.

I can’t understand why the problem, please try to open a ticket on our support page:

moutheme.themeple.co

And we will try to help you.

Let us know.

Best Regards!

Hi again moutheme,

I’m wanting to delete the square icon graphics next to the posts on my homepage, here: http://netdev5.info. Also, I’m wanting a thumbnail of the post image to appear there. Can you please provide the notes to do this? Also, is there a setting to make the posts full width of the page module on the homepage, instead of just a grid-like square?

Thanks, Theresa

SaraNelsonDesign

Moutheme – please advise on my two comments above. THank you!

moutheme

Hello,

Please write to our support page : moutheme.ticksy.com our support staff will help to fix all this issues.

Best Regards!

SaraNelsonDesign

Alright I submitted a ticket and will expect a response – thanks!

shirani93 Purchased

HI ! i would like same sliders that you have in the demo ! thanks

Default-user
shirani93 Purchased

Ou now i understand, i meant to have the slider on the top, the Layerslider

Default-user
shirani93 Purchased

I done everything but the header slider not working correctly something missing, can you fix it ? look http://www.colipix.com/?page_id=33

moutheme

Hello,

I see that you slider seems ok.

Please if you need further support write to our support page:

moutheme.ticksy.com

And we will be glad to help you.

Best Regards!

samirageb Purchased

It appears setting the title tag for any page in the Menu, breaks the ability to navigate to that page. It will appear, but you cannot click it & navigate away. Can you confirm?

moutheme

Hello,

Yes this is a little bug that will be fixed with next upadate we will launch asap.

Sorry.

Best Regards!

HI I downloaded this theme on my desktop. I unzipped it all. Whjat’s the name of the file I need to uplaod to Wordpress now. Can’t seem to have gotten An Upload folder where I would have expect to see a zip file to upload. So what’s the name of the file to upload for the installation and in what folder is it? Thanks

moutheme

Hello,

The name of the folder you have to zip again and upload into wordpress dashboard called system.

Keep in mind that this procedure works only if you have download the Main Package, in the case you have download only the installable wordpress zip have only to upload it directly.

Another way is to unzip the folder system copy it and paste into wp-content/themes folder after that Go to Appearances > Themes and activate the System Wordpress Theme.

Let us know.

Best Regards!

Default-user

Has worked. Thank you.

FabioK Purchased

Hello thank you for your great theme!

I would like to have it like in your demo, I’ve uploaded the dummy file but I get this error: Revolution Slider Error: Slider with alias slider1 not found.

I’ve removed everything and did a fresh installment of wordpress on the server but I still have the issues.

What folder/files/images should I import trough the ftp so I would have all the images display and have it like in your demo?

FabioK
FabioK Purchased

“To add the slider you have to import it from the file you will find in Documentation folder that contain the text that needed to imported into Revolution Slider.

The other install dummy can be done by clicking on Install Dummy Data button.

Please keep in mind to disable any wordpress importer plugin before installing dummy data.

Let us know.”

I did this but got “error” when i tried to import the dummy from the server page!

FabioK
FabioK Purchased

Everything works now fine, I could import it and do it right but I still have the “Revolution Slider Error: Slider with alias slider1 not found.” where can I upload that file and include it?

moutheme

Hello,

I saw that you have fixed that in the comment above.

If you need further help, let us know.

Best Regards!

FabioK Purchased

I got this to work nevermind! :)

angel0405 Purchased

Hi, I am using a child theme to add some customization to your theme. How would I go about removing all the custom post types as I will be creating quite a bit of my own?

Thanks in advance!

moutheme

Hello,

The custom post types can be found into template_inc/admin/ folder.

There you will find specific file for any custom post type.

Also the custom post type file need to be included in functions.php file like this :

require_once( 'template_inc/admin/admin_portfolio_type.php' );

If you need more help let us know.

Best Regards!

shirani93 Purchased

Hi i have a problem with the slider, they aren t same as demo,there are the button smaller, the text smaller and some withe higlights that the demo doesn’t have

how fix it ? thanx

moutheme

Hello,

Seems you missing some custom css code.

But try to import the sliders again.

Let us know.

Best Regards!

Default-user
shirani93 Purchased

i tried many times to import it but same result, anyway i gave my user and pass to the support, i hope they can do something

moutheme

Hello,

Ok, we will give to you the response into the support page.

Best Regards!

Hello, I have installed the theme by copying the file in themes folder but when I activate it brings error in such away that I fail to see my back end and front end. until I delete the system theme foldr manualy from themes directory.

the error says that “The website encountered an error while retrieving http://www.damussa.org/wp-admin/customize.php?theme=system. It may be down for maintenance or configured incorrectly.”

I just bought the them today. please help me its an urgent project.

moutheme

Hello,

You have to unzip the system folder and copy it into wp-content/themes/ directory.

After that you have to activate the theme.

Let us know.

Best Regards!

sirsaleabd

that is what I have done, I have unzip the folder, and uploaded it and activate it but that is the error it brings that error. see it here http://www.damussa.org/ I have activated and from now on I won’t be able to access even my back end until I manually delete the theme from the wp-content/themes folder.

sirsaleabd

I mean I have unzip the folder and zip only “system” and upload it, I then saw the theme apear in my admin page but when i activate the problem comes in place, I can send you the log in details so that you can see the work by yourself, my email address is sirsaleabd@gmail.com you may send me a msg and I will reply with the credetials

nateblair Purchased

Hello, thank you for the theme. I am having the same issue as moulek with the logo resizing. Upon initially loading the page, the logo is protruding out the bottom of the header. Then when I scroll down, the logo becomes tiny. Can you please assist with this? Thank you.

moutheme

Hello,

Please can you send to us a screenshot on how does it look.

Let us know.

Best Regards!

moutheme

Hello,

Please can you open a ticket on our support page:

moutheme.ticksy.com

Our staff will take care of this problem.

Sorry for any inconvenience.

Let us know.

Best Regards!

nateblair Purchased

Hi, one other question – how do I find/insert the 1200+ retina icons? I’ve been looking around and I don’t see them.

Default-user
nateblair Purchased

Ok thank you! Is there a way to automate this?

moutheme

Hello,

No sorry, the only way is by editing the file.

This has done to make the theme works faster.

Let us know.

Best Regards!

Default-user
nateblair Purchased

Ok thank you.

moutheme – your FAQ element isn’t working in your page builder… please provide a fix as I would like my FAQ page to look like the one in your demo…

Thanks, Theresa

moutheme

Hello Theresa,

Please let us know where is the problem in that way we can help you.

Add a screenshot of your faq element and will be more clear for us.

Best Regards!

SaraNelsonDesign

Nevermind moutheme – since your FAQ doesn’t work in the page builder, I just used h tags and body text… other people most likely will have issues however.

rogerp76 Purchased

Hi,

I have several questions after installing the theme.

1 – You mention Youtube tutorials in the theme description. Where are those at? I found 3 youtube tutorials, but they didn’t have sound, etc. Just wondered where the documentation is that you mention.

2 – With the slider error that several people have mentioned, where do you need to upload the two .txt files to in order for the dummy slider to work?

3 – How can I insert a slider that I made in Revolution Slider into the homepage? For example, I’m using ‘Home Page 5’ as my homepage, but I would like to use a slide that I made in Revolution Slider. How do I change the slide to be the one I created?

Thanks so much!

moutheme

Hello,

1.) There you can see all the video tutorial on how to configure the theme

http://www.youtube.com/watch?v=nq7dryNM27c&list=PLAVFGhQilFsYlzZyGdqMGlcLhGX-RDx-V

The documentation can be found in the Documentation folder found in the main package.

2.) Please take a look to this video tutorial:

http://www.youtube.com/watch?v=ShsMEWbIzyE

3.) Go and edit the the Home Page 5 in the SlideShow Options select the Slider type and in the field below select the slide you want to use

http://www.clipular.com/c?12392201=MKAL7hTML69FiWRxL375BIq-HnY&f=.png

Let us know.

If you need further help please write to our support page :

moutheme.ticksy.com

and we will be glad to help you.

Best Regards!

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