145 comments found

I have installed the Tango theme and would like to know how I can change the BLOG so it displays full posts, instead of just an image & excerpt?

Thank you.

www.brycenoonephoto.com

spiralpixel

Hi if you could please head over to http://support.derby-web-design-agency.co.uk

We monitor that every day and would love to help :)

Thanks

Spiral Pixel

Default-user

I have registered/created an account… Just waitttttttttttttttiiiiinnnngggg for an email to activate it.

So far we have a number of issues and support is non existent. The link to the support URL is worthless, it does not work. Have tried to register the product 30 times and it does not work. Have tried emailing them directly and no response. Pretty pissed at this point. Very frustrating.

The import does not show Recent Projects and the import does not seem to have a Twitter widget or Flickr widget so we are not sure how the demo uses them. All we want to do is replicate the demo for starters and it can’t be done.

Also, the slider does not work. If we choose Slider 1 there are no images. If we choose Slider 2 the images appear but they do not scroll automatically etc.

spiralpixel

I believe you regarding the support site, we are aware that the api is hit or miss at present with some users, that is why we are manually activating those peoples accounts so that they can still get support.

Thanks

Spiral Pixel

Default-user

What am I doing wrong?

http://support.derby-web-design-agency.co.uk/Product-Management/

I do not see any product here and again I cannot activate one?

As far Twitter, all the Help says is to “Drag the Twitter widget into the sidebar”. However, I have no Twitter widget? Sam for Flickr…no plugins/widgets etc.

DPS

spiralpixel

Hi please login, and go to http://support.derby-web-design-agency.co.uk/Forum-4/Category/tango-bootstrap-responsive-html5-wordpress-theme/32/4884066/

Because we have activated your product you should be able to view the content and also post.

Please post your question and we can help from there, we always do support from there because we can keep track on how things are going so we do not lose where we are in support.

If you post there we will try and get this sorted asap for you

Thanks

Spiral Pixel

Hi,

Just purchased the theme but cannot install it, I’m getting

Parse error: syntax error, unexpected end of file in /home1/(...)/wp-content/themes/tango/ThemeFunctions/frontpageSlider.php on line 1

error

I see I’m not the only one but can’t find any information about this issue.

Thanks!

I posted a comment about the error I’m getting installing the theme. I sent you an email too asking about this issue but didnt get response. I’m very upset with my purchase right now, it’s causing me a lot of troubles. Replying the comments and the emails would be the least.

spiralpixel

Hi, this is Jo the creator of the html template. It has just come to my attention that Robert the developer of Flati hasn’t answered any questions for a while now. I am unsure what is happening as he was ill a while ago, I am unable to contact him at the moment and I am now concerned that he has fallen ill again. I will continue to try to do so over the weekend. I am really sorry about this, Jo.

ttanoren Purchased

My contact page stopped working. People send me messages via that page but I don’t receive anything. I tried to register to your support page but still waiting for an email to account be activated and no response at all.

spiralpixel

Hi there have you registered with your Envato username ‘ttanoren’ at josweb.co.uk/forum? Please try this and if you still can’t get in let me know. :)

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