135 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I can’t seem to remove the sidebar section (with the date posted, etc) off of the portfolio layout. When I go to my portfolio page and click the link on one of my images, it takes me to the page but shows a sidebar and I can’t seem to disable this.

Default-user

Problem solved. I changed the single-ubltangoportfolio.php to single-portfolio.php which messed it up. I figured this would’ve solved my issue with having /ubltangoportfolios/post-here display. I figured that out too – no worries! :)

spiralpixel

If you have any troubles please visit our support site.

We are always willing to help

Thanks and glad you found a solution

Spiral Pixel

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

Hi,

I have an issue with the line of text under the logo that says what page you’re on. On my blog’s home page, the letters “home/” should say “home/blog” and it’s further down than it should be. On the other blog pages it’s in the correct place, for example, if you click on “read more.” Here’s the link www.javelincircle.com/blog. The rest of the site is HTML, so please only refer to the blog portion.

Can you tell me how to correct this?

spiralpixel

Hi, if you could go to http://support.derby-web-design-agency.co.uk

We answer all support questions from there.

Thanks

Spiral Pixel

javelincircle

This website isn’t allowing me to login. I submitted a username, but the confirmation e-mail never came through. I checked bulk mail also. I tried to register again, but the username is already logged (since I created one). I tried “forgot my password” and that doesn’t work either. Is there another way to resolve the issue?

spiralpixel

Hi please try now with the login details you signed up with :)

Thanks

Spiral Pixel

  • Has been a member for 1-2 years
  • Exclusive Author
  • Turkey
  • Bought between 10 and 49 items

Hello,

Pinterest does not work. It will be updated?

( http://wordpress-themes.derby-web-design-agency.co.uk/tango/?page_id=240 )

Thank you.

spiralpixel

Hi sorry about the delay, because of the christmas and new year holidays we are a little behind and apologies for this.

Unfortunately the author of this plugin has not updated this script to accept the new pinterest feed requirements, we will be disabling this until the author updates his plugin :(

Sorry for this

Thanks

Spiral Pixel

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi there… I am getting an error on my site: fairytaledesigns.ca/wp-content/themes/tango/ThemeFunctions/commentArea.php on line 1

I have reuploaded the whole theme and this is still the error message. Any suggestions? Thanks!

spiralpixel

Sorry for the late reply, I had 2 weeks off but I am back now.

If you go to http://support.derby-web-design-agency.co.uk

We offer all support from there and we will try help you out.

Thanks

Spiral Pixel

Default-user

I haven’t received a response from you yet on either site yet though.

spiralpixel

Hi we have replied, can you confirm you got our email?

Thanks

Spiral Pixel

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I am trying to create a bulleted list referring to a previous answer using: [ul class=”bulletuls”]

It still isn’t working. The bullets appear but so does [ul class=”bulletuls”] & [/ul] on the page.

spiralpixel

Hi we have replied in the support site.

Thanks

Spiral Pixel

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hello,

Does this come with layered PSDs to work with for design purposes?

Thanks.

spiralpixel

No sorry :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Ireland

Hi,

Great theme, thank you for sharing. I have a few questions. I am working locally, so I can’t send you a link, but I can send you screenshots.

1 – The 4 columned icons w/ description aren’t centered on the homepage.. they also do not have the hover state that your videos and test site feature.

2 – When I put a logo image in place of the text based logo at top the nav gets pushed up. I don’t want it to move. What do I need to amend or restrict within the code?

3 – Finally, I would like to add in more rollover states. Can you please point me to where I can integrate this within the template? Would like the nav and other links to have hover states, coloured or other.

Thank you for your time.

spiralpixel

Hi could you please post this on our support site and we will assist you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Pretty good template…. i contacted the support forum of the developer but i didnt get an answer….it’s been 3 weeks now….if someone knows how to change the slug in ubltangoportfolios correctly kindly let me know….whenever i try it the portfolio page becomes blog template page….

Default-user

the author replied to me!!! many thanks….

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

I like your template, can you tell me please can I use video instead of photos in Home page right under menu?

Regards Robert

spiralpixel

Sorry for the late reply, been on personal leave for 2 weeks.

If you are talking about within the slider then yes, if you want to input images within the body you can do that also.

Thanks

Spiral Pixel

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Ireland

Trying to get feedback from you, went to support site and registered and the site went down. I’d appreciate your feedback please.

Please reply:

Hi,

Great theme, thank you for sharing. I have a few questions. I am working locally, so I can’t send you a link, but I can send you screenshots.

1 – The 4 columned icons w/ description aren’t centered on the homepage.. they also do not have the hover state that your videos and test site feature.

2 – When I put a logo image in place of the text based logo at top the nav gets pushed up. I don’t want it to move. What do I need to amend or restrict within the code?

3 – Finally, I would like to add in more rollover states. Can you please point me to where I can integrate this within the template? Would like the nav and other links to have hover states, coloured or other.

Thank you for your time.

spiralpixel

I hope you have managed to gain access to the support site?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Ireland
http://support.derby-web-design-agency.co.uk/ is down saying “This domain has been registered by one of our customers”
spiralpixel

The support forum is fine.

Default-user

It works today, but your section for support tickets isn’t working now! Please answer my questions. This is taking far too long. If you have the questions answered elsewhere, please link me. Thank you for your help.

1 – The 4 columned icons w/ description aren’t centered on the homepage.. they also do not have the hover state that your videos and test site feature.

2 – When I put a logo image in place of the text based logo at top the nav gets pushed up. I don’t want it to move. What do I need to amend or restrict within the code?

3 – Finally, I would like to add in more rollover states. Can you please point me to where I can integrate this within the template? Would like the nav and other links to have hover states, coloured or other.

Thank you for your time.

spiralpixel

Sorry for the late reply, been on personal leave for 2 weeks.

Our support site server was upgrading and was down for 2 hours in the process.

Let me try and answer your questions for you.

1. could you provide login details and we will get this sorted for you because they should be working as the demo shows.

2. Hi this can easily be done by a little css, if you are using the child theme, simply go to theme editor and alter the header css very slightly so that you get the desired effect.

3. Sorry I am not understanding what you mean by more rollover states, could you explain a little.

Thanks

Spiral Pixel

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

this theme is really nice.Why there are no updates.you are updating for flati theme.I am looking really neat and simple theme.This is good but no updates..

Default-user

it would be great all the features of the flati theme are implemented to this theme

spiralpixel

Hi, we have not updated this theme yet as it is perfect for what it is designed for, as there are no bugs there has been no updates.

We will be doing an update soon with a couple of new things.

The reason why Flati has been updated a lot is because of the page builder mostly within it.

Because Flati was developed with the Visual Composer within it, when the composer updates we update also.

This theme already has a lot of functions and shortcodes which means less updates needed to be done, else we would have done it.

I hope this helps answer your questions.

Thanks

Spiral Pixel

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
alicehohl Purchased

I tried to access the UBL support, but it won’t validate my product purchase. I have this site running great on my testing server: www.siteinsightnow.com/barclay but I moved it with backupbuddy migrate and now the slider won’t work. The existing slides are gone, and when I try to create a new one, I get this error: Could not add to database – Please try again

spiralpixel

Can you please tell me what username you have signed up with and Ill see why this is.

Thanks

Spiral Pixel

  • Has been a member for 1-2 years
  • Exclusive Author
  • Turkey
  • Bought between 10 and 49 items
tektenweb Purchased

Hi,

Wp slider broke after updating. Can you fix it?

spiralpixel

Wp slider? could you please tell me what you mean?

Also this theme is about to get an update for 3.9, 3.9 was a huge update from WordPress, we advice everyone to wait until Envato review our update and release it, you should get an email letting you know when its available.

Thanks

Spiral Pixel

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

Hi there. We’re anxiously awaiting the update you mentioned for Tango that supports galleries by category. When do you anticipate releasing it? Thanks.

spiralpixel

Hi, we are just updating to make the theme wordpress 3.9 compatible, so as soon as we have done this we will be releasing.

Thanks

Spiral Pixel

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