Discussion on Tasty Crunch - Food Recipe and Restaurant theme

39 comments found

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
Fazzy Purchased

I am really not happy with you’ll support and I know which okay with you’ll also since the Purchase is made fixing the issues taking you so much of time yes I can understand if it would be a huge issue but fixing the responsive should not be also I don’t know how your team is doing the QA for the Theme anyways at this point I can just point the bug and wait for may be another month for the release.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Was there ever a resolution to the 20 character limit for menu item names?

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
Fazzy Purchased

I just want to let you know guy you’ll support is the worst I have ever seen trust me this will not give you any success It my fault I purchase this I wish I can get a re-fund But I can always try.

Chimpstudio

Hi Fazzy,

Thank you for getting in contact with me again on Themeforest. Please write to me what happend on support@chimpstudio.co.uk . I will response you back within 24-48 hours. Waiting for your email.

Best Regards,

Kim

Default-user
Fazzy Purchased

I have email you figures cross.

Chimpstudio

Hi Fazzy,

We have updated the theme. Please download the latest version of theme from your account and use it. If you need anything else then do let me know at support@chimpstudio.co.uk

Best Regards,

Kim

Default-user
Fazzy Purchased

I am trying to download it but for some reason I am keep on getting the Older version can you please email me ?

Default-user
Fazzy Purchased

please at-least post the changelog.

  • Author had a File in an Envato Bundle
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Indonesia
  • Microlancer Beta Tester
  • Referred between 1 and 9 users
  • Sold between 5 000 and 10 000 dollars
dadit Purchased

Hi, if I want to add some hard code column into the content section on the homepage, which .php file I should edit? Thanks,

Chimpstudio

Hi @dadit,

You can add it in header.php file under the slider code.

Regards,

dadit
dadit Purchased

Hey, Thanks yea it’s working. Btw after installing the latest update theme now the Twitter Widget stop working :(

Chimpstudio

Hi @dadit, Thats due to the latest API update of twitter. Regards,

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
Fazzy Purchased

for responsive design to work on iOS devices we need following line: <meta name=”viewport” content=”width=device-width, initial-scale=1, maximum-scale=1”> which I can see is there at the live preview of your theme but not in the theme zip file file Please confirm this ridiculous .

Chimpstudio

Hi Fazzy,

I dropped you an email. Please check.

Regards,

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
  • United Kingdom

Hey, How do i add content onto the home page? When i open up the home page and add content save it doesn’t appear? Thanks

Chimpstudio

Hi @gilesholder,

To add content at your front home page first you need to make your home page static after that you can add content in your home page and this content will show at your home page.

Regards,

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Please close my open ticket so I can ask a new question @ http://chimpstudio.co.uk/support

My email is elmer.harris @ gmail.com

I need help asap thanks.

Chimpstudio

Hi @elmerharris,

Please use same ticket for further communication about your other issues. Our customer support officer will help you out in resolving it.

Regards,

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
Fazzy Purchased

How can I add Pinterest Social Icon ? Please advice. I’ll really appreciate.

thanks F

Chimpstudio

Hi Fazzy, We are not providing this social icon in our theme. You can add this icon in theme functions.php file where other icons are defined.

Regards,

  • Most Wanted Bounty Winner
  • Won a Competition
  • Elite Author
  • Has been a member for 4-5 years
  • Sold between 250 000 and 1 000 000 dollars
  • United Kingdom
  • Exclusive Author
  • Bought between 100 and 499 items
+1 more

Dear Buyers,

We are providing customer support through our ticket system www.chimpstudio.co.uk/support/ . Please use it in order to get in contact with our customer support representatives. They will help you out in resolving your issues.

Regards,

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

1 – Hi, how hard would it be for me to insert a instagram link in the Social Network options?? Could I do it without messing the code?

2 – How can I modify the CSS so the logo would be centered and in front of the top edge of the navigation bar like this http://www.http://finoespeto.com.br/ThemeForesteTest.jpg ? It’s possible?

Chimpstudio

Hi @Paulobarros,

Firstly, it is not difficult task to insert instagram link in your social network option. In order to do it you need to take help of a professional as it’s a custom work and they would be able to explain things to you in detail.

Secondly, In order to tell you about the modification of CSS so you can make the logo centered i will need details of the website where this theme is installed and you want to make changes. Please create a ticket at www.chimpstudio.co.uk/support/ and mention your query with details. Our customer support representative will help you out in resolving it.

Regards,

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Does this theme support WooCommerce?

Chimpstudio

Hi @gkapoor,

We have not tested it with woocommerce plugins.

Regards,

Default-user

Any plan to add WooCommerce or another other of commerce plugin support?

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I followed the info – added content to the home page and saved in WP as a static page. It does not appear???

pls help – thx!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
jacyce Purchased

Hi,

great theme but I am having an issue. If I set my page to be Static Home page under Settings > Reading the content no longer displays? Any ideas why?

eg http://web.apexpines.co.nz/

Default-user
jacyce Purchased

Same problem as above! Anyone got a solution?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Is this item still supported?

Chimpstudio

YEs, we are always here to support our clients, and, for sure all our products have our full support back up regardless of their age.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
long49 Purchased

Hello,

I am unable to get the content to display on the home page. We have set the home page to ‘static’ but it still does not display.

Please advise.

Chimpstudio
can you please create a Ticket at http://www.chimpstudio.co.uk/support and give admin username and password, will give a test by myself. regards
Default-user
long49 Purchased

I tried to submit a ticket earlier but the form did not accept my purchase code.

Chimpstudio

Hai @ long49. You are right, there was some API issue which we have looked into and have tested it. If you try it now, I am sure it will work for you.

Chimpstudio

We need to have your login detail for this as it requires changes to be made at backend. So please create a ticket and provide us the details so that we may be able to help you.

Default-user
long49 Purchased

I have provided you with a ticket and login details 8 days ago but have not heard form you . Please advise

Default-user
long49 Purchased

STILL NO REPLY?

Chimpstudio

We received your ticket and that has been replied. Your issue has been solved already.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

HELLO

NEED TO ENLARGE THE FONT SIZE. HOW DO I DO? THROUGH THE OPTIONS / FONTS NOT CHANGE THE SIZE.

www.cemika.cl/archivos/1.jpg

Chimpstudio
can you please create a Ticket at http://www.chimpstudio.co.uk/support and give admin username and password, will give a test by myself. regards
Default-user

HELP, TO CREATE THE TICKET NOT RECOGNIZE Purchase Code, CAN I DO?

Chimpstudio

There was some API issue with the support system, it has been worked out now and working good. You can use it so that we may go ahead.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • New Zealand

Could you please confirm that your theme is responsive? It says FIXED but the banner has multiple devices showcased. Please confirm?

Chimpstudio

Yes, it is responsive.

  • Bought between 1 and 9 items
  • Has been a member for 6-7 years

hello I use Greek Language and the end of the title have this symbol ?? ? I think have utf code different to work in Greek

Chimpstudio

Please create a ticket at http://www.chimpstudio.co.uk/support and provide your login details and url in order to see the issue.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
topis Purchased

Hello,

I am very satisfied with the help received.

Thanks to Fiona.

Chimpstudio

Glade to see things fine for you. Thank you for feedback. :)

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