This author's response time can be up to 1 business day.
I go to your theme settings section of slidir I can
I go to your theme settings section of the blog I can
but as hard as I added to my homepage I wrote the article does not
I am afraid I cannot understand what you meant in your comment. Can you please elaborate?
Hello i’m working with this template and i’m using recipes with the grid view and it isn’t responsive … how can i solve that problem??
Can you please write the link of your site (specific page) where I can see the issue for you before I advise the solution?
Sure, the link is http://www.aunclickcolombia.net/porcinare/?page_id=12 and http://www.aunclickcolombia.net/porcinare/?page_id=30 ... also the recipe menu on that grid doesnt work.
Also i want to change the read more when i am over a recipe to spanish, any advice?
Thank you very much.
Please create a ticket at http://www.chimpgroup.com/support and provide your login details and url. The issue will be looked into and resolved.
I am trying to install the theme as demo, and i see this:
Warning: Creating default object from empty value in /home/asiangar/public_html/wp-content/themes/tasty_crunch/header.php on line 245
what does this mean, and how should i fix it?
Please create a ticket at http://www.chimpgroup.com/support and provide url, wordpress login details and ftp details. issue will be seen and fixed.
hi, do you know when this, and your other food/recipe themes will be made into proper responsive themes? there are so many elements that dont work/or not so great, on mobiles
I cannot deny your statement, but there is specific issue with our themes. If there is any by unfortunate, we resolve that for our clients on support.
I have a problem with this theme for my website www.royalsnackbox.com the slider didnt show. need your help for fix this problem.
Can you confirm your wordpress version? In case of higher version, Please use compatible version of wordpress and issue will be sorted. If this is not the case, please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.
We use Wordpress Version 4.0 Beta. We Cant down grade version. Can you suggest what we have to do if we cannot down grade wordpress version?
Create a support ticket, we will try to resolve your issues. But down grading the wordpress version and waiting for the update of theme are most advised actions for now.
Oke, thanks for your advise. Will try to down grade the wordpress version before create ticket to support team
That will be greatest thing you will do. Thank you for your cooperation.
Can you advise how to change the slider size?
For home page slider, you need to change the slider height in page_slider.php file code. Here you can find slider height variable. However, for page element slider, there is an option for each slider to set its height and width.
how want put the slider? i already put in the “manage slider” and setting on theme option still cannot.
Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.
How to disable/ hide “price” feature on the recipe pages?
You cannot hide the price through theme back end. A change in the code is needed. Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.
Hi, I tried to create a ticket, but it shows the following error:
Pleae note that you have already created ticket # 827297 against this purchase code. Please open the exsiting ticket and write your question by clicking here
You do not need to open new ticket. You can open the same ticket and write your question and queries in the same old ticket. It will be replied by support team.
Hi, I have resubmitted the ticket, can you please reply
It has been replied, please check it.
I put in a request over a month ago (10/10/14) about this problem: Warning: Creating default object from empty value in /home/redarrow55/red.mcc-bot.com/wp-content/themes/tastycrunch/header.php on line 324 I provided everything to support and they never fixed it. Now I go to there support site and it is not even loading… and my post is taken down – real nice support FYI my ticket number #575924, It would really be nice if you can fi it.
We are working on the update and it will be available for download in 48 hours. Please be patient a little more and all your issues will be fixed. New version is compatible with latest version of wordpress as well.
All knows wordpress released New version 4.1, if anyone facing issue for page builder drag & drop Following Changes Can Make it work.
File Name : include/cs_meta_box.php
Find following code
$(this) .removeClass(‘ui-draggable ui-draggable-handle’);
we are working on Updates and it will be Up on ThemeForest in next 24-48 hours.We will be glad to help you with any question that might arise regarding Page Builder just create a ticket at Chimp Support provide your url and login details. Your issue will be seen and sorted there.
I update WordPress with the 4.1.1 version and some of your theme options don’t work ! My homepage slider is empty even if I set all the options.
I try to create another sliders but they don’t work too, they are always empty, no image appears…
Before the update, everything was OK !
Is there a bug ? Can you help me ?
Sorry for my english !!!
Thanks for your answer
Hello @ zupaflo. The theme is not yet compatible with latest wordpress version. You need to roll back to the previous version for the best experience.
Thanks for your work / Thanks for your quick answer / Thanks for your help / All the options are back
You are welcome. I am always pleased to see my clients happy. cheers
Im having an issue with the slider on the main page. Whenever I add media to the slider, the image will appear as a preview but when I update the slider, they disappear. The site is www.frankspizzawb.com
Nevermind. I read through the previous replies and saw about downgrading WP to fix the slider. Do you know when the theme will be updated next. I don’t like the idea of running an OLD version of WP for security reasons. Thanks!
Glade to see site working for you. As soon as compatibility of latest version would be given, you would be notified via email.
Images not showen in gallaries or sliders at all
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $19