egemenerd

egemenerd supports this item

Supported

Popular questions for this item

Fullscreen Image slider controls are not showing up.

This is a server issue. If there is a browser support script uses svg file instead of png file and server misconfiguration is a very common reason for SVG failing to load. You should contact your hosting provider.

For more information; https://jwatt.org/svg/authoring/#server-configuration

Contact the author

This author provides limited support for this item through email contact form.

Additional information from egemenerd:

Please take the time to read through the DOCUMENTATION included in the theme zip package and take notice of the instructions listed there, as many support related questions can be answered simply by re-reading the documentation.

WHERE IS THE HELP DOCUMENTATION?

VISIT KNOWLEDGE BASE

If you still have a problem please send me an email via following contact form. If you bought the item from another Envato account, you should add your purchase code to your email.

Where can I find my Purchase Code?

I respond to support requests within 24 hours on weekdays, depending on the number of requests in queue.

Support request sent during weekends or our holidays may be processed on Monday or the next business day.

Please also check your email spam box, sometimes my reply may be in the spam box…

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