An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by egemenerd
Frequently Asked Questions
Fullscreen Image slider controls are not showing up.
This is a server issue. If there is a browser support script uses svg file instead of png file and server misconfiguration is a very common reason for SVG failing to load. You should contact your hosting provider.
For more information; https://jwatt.org/svg/authoring/#server-configuration
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.