Discussion on TechDesk - Responsive Knowledge Base/FAQ Theme

69 comments found

THIS THING IS AMAZING!!!!!!!!!1

ZERGE

Thx

I bought the TechDesk theme recently and I have some questions regarding the “CT: Categories with sub categories” widget:

1) is it possible to have use the widget for a page and not just the “home page” or “sidebar”?

2) is it possible to have the widget display a list of pages within a specific category? Right now my widget is displaying a list of blog posts for different categories, however, when I make change the posts to “pages” in Wordpress, the widget only display the category headline and the list of items disappear?

ZERGE

Hi,

1. It’s possible, if your page will have widgetized area. Also, you can use “page builder” plugins to add widgetized area to any page.

2. By default the categories are only limited to posts, so when you create a new page in WordPress, you will notice that there is no option to add categories to your WordPress page.

Of course, you can use third-party plugins to add categories to your pages and then modify “CT: Categories with sub categories” widget for your needs.

Techdesk 1.03 Available for Download [2015-04-08]

Changes:

- Fixed: Minor bugs
- Improved: Shortcodes
- Improved: Localization
- Improved: Comments
- Improved: Sticky menu
- Fixed: Issue with sidebar option

Changelog

Great theme!

I just have a problem with the breadcrumbs navigation: All pages appear under /Home/ in the breadcrumbs even though the user actually got there through a longer path? If you’re on the main category page it says /Home/Category/ but if you click on a page under that category it just says /Home/PageName and not /Home/Category/PageName/?

Default-user

I’ve tried. Once I click the “Create Account” button, it changes to “Please Wait” for a few seconds but the page doesn’t update otherwise?

ZERGE

Can you send me your license file? Send me a message through my profile

Default-user

Ok, I just sent it to you.

Hi there. Firstly – very nice theme.

Can you tell me whether this theme works like a wiki where users can add and edit posts without logging into the wordpress backend?

Many thanks.

ZERGE

Hi,

No, by default no such possibility. But you can use third-party plugins to add this functionality.

Hi,

Is it possible to add an image slider in the header?

Default-user

or a video in the header?

ZERGE

Hi,

Yes, it’s possible.

hi, want to know is that any ticket system inside this tech support template? since we have an database search and submit online inquiry in our exsiting databse. Would like to know is this template also include? I am not a developer.. do you think i can manually install myself. but i have some experience install the wordpress them already. sorry seem stupid question. but i am not programmer.. thx

ZERGE
ZERGE Author

Hi,

Unfortunately no such feature.

Hi Zerge,

I encountered some minor HTTPS problems with TechDesk 1.03 (WP 4.2.1)

The video embedding feature (Format: Video) always creates HTTP links to YouTube etc. Our site ist HTTPS, however, and modern browsers by default refuse to show embedded HTTP content in HTTPS pages.

TechDesk should either check if the site is on HTTPS or give the author the option to choose the protocol.

Similarly, the blog’s logo image gets a HTTP link instead of HTTPS (which is not a problem in our case as the site switches to HTTPS automatically).

Cheers, Peter

ZERGE
ZERGE Author

Hi Peter,

Just replace in the files content-video.php and single.php:

<iframe src="http://

with

<iframe src="//
Default-user

Thanks.

Techdesk 1.04 Available for Download [2015-05-04]

Changes:

- Fixed: Minor bugs
- Fixed: Cross-site Scripting (XSS) vulnerability
- Optimized: Speed site performance
- Optimized: Java scripts

Changelog

by
by
by
by
by
by