47 comments found

  • Has been a member for 0-1 years

Hey Zerge,

I want to create a FAQ with TechDesk. But not only one page: There are many questions, so it should be possible that there are categories and a navigation for it. But actually i’ve no idea if this works with your theme.

I already tried a plugin – Q & A. This one seems really good to me – categories can be created quickly and easily and you can use them with shortcode on an extra page. This pages with the questions of a single category I can then use in a sidebar for the navigation of the faq.

Is it possible to do these things from the Q&A-Plugin also with the TechDesk FAQ? That would be great.

Thanks,

Christoph

ZERGE

Hi Christoph,

I think you can use Q&A plugin with TechDesk theme. But built-in theme FAQ feature use the different scheme.

Default-user

Thanks for your quick answer. If I use the Q&A Plugin, is there a possibility to customize the TechDesk search bar (with Live-Search), so it will be able to search also the content from the Q&A-Plugin?

ZERGE

Yes.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Greetings,

Great looking theme, however I am currently seeking a theme for a Knowledgebase I am creating for my company. The issue is, we’re running on IE8 and your theme appears to have some issues with IE8.

1.) The “Search” bar magnifier glass is aligned inarticulately. 2.) The “Navigation Menu” has a white background and is hard to see the button text 3.) The theme appears to have some response slowness when switching from page to page in IE8

If you can resolve these issues, then consider yourself having another purchase! Thanks in advance!

ZERGE

Not planned yet.

Default-user

Last update was almost 3 months ago, maybe it’s worth it?

ZERGE

Yes, maybe in the future updates. But at this moment we are working on more important things.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I want to ask about this theme. Does it support rtl lang like arabic or not?

Thanks…

ZERGE

Hi,

Yes, it supports RTL.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi,

I am thinking of buying this theme. How long will you support this theme?

regards, Sander.

ZERGE

Hi Sander,

So long as it’s possible.

Let me know if you have any other questions or need further clarification.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi

I don’t know why I cannot access the forum. I’m having trouble with the top menu since it shows on smartphones but not on desktops.

How can I access the forum – message that appeared -You don’t have permission to view this category.

ZERGE

Hi,

Just login into the Forum.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United Kingdom

Hi,

I’ve been trying to sign up to the forum but it says the name is taken, and the forgot password leads to nowhere.

I am having trouble getting the articles on the front page to show the custom colours. They stay green on front page and custom colours in archive.

Cheer,

ZERGE

Hi,

Show me this on your site.

pixelboxdesignuk

It’s not live yet as it’s for a client. I did work out the problem though. All the articles are becoming sticky, and ending up in a row on the front page. Just in the process of working out how to sort this :) still can’t access forum though.

ZERGE

I can reset your password. Send me a message through my profile

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
sural Purchased

I just bought this great theme. I hope that you will keep this theme always up to date.

ZERGE

Thanks for purchasing one of our themes, we truly appreciate it! :)

Of course we will update it if needed.

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