44 comments found

  • Has been a member for 0-1 years

Hey Zerge,

I want to create a FAQ with TechDesk. But not only one page: There are many questions, so it should be possible that there are categories and a navigation for it. But actually i’ve no idea if this works with your theme.

I already tried a plugin – Q & A. This one seems really good to me – categories can be created quickly and easily and you can use them with shortcode on an extra page. This pages with the questions of a single category I can then use in a sidebar for the navigation of the faq.

Is it possible to do these things from the Q&A-Plugin also with the TechDesk FAQ? That would be great.

Thanks,

Christoph

ZERGE

Hi Christoph,

I think you can use Q&A plugin with TechDesk theme. But built-in theme FAQ feature use the different scheme.

Default-user

Thanks for your quick answer. If I use the Q&A Plugin, is there a possibility to customize the TechDesk search bar (with Live-Search), so it will be able to search also the content from the Q&A-Plugin?

ZERGE

Yes.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Greetings,

Great looking theme, however I am currently seeking a theme for a Knowledgebase I am creating for my company. The issue is, we’re running on IE8 and your theme appears to have some issues with IE8.

1.) The “Search” bar magnifier glass is aligned inarticulately. 2.) The “Navigation Menu” has a white background and is hard to see the button text 3.) The theme appears to have some response slowness when switching from page to page in IE8

If you can resolve these issues, then consider yourself having another purchase! Thanks in advance!

ZERGE

Hi,

Can you show me a screenshot with this issues?

Default-user

Sure,

http://jchambo.com/wp-content/uploads/2014/03/techdesk_ie8.jpg

Also, when you put your cursor above the menu item, the text turns white, but the drop down menu is the accurate color of the sub menus.

Thanks!

ZERGE

Unfortunately I can’t reproduce some issues from your screenshot.

Default-user

You’re probably not using IE8 then, but rather an emulator or cross-browser tool instead. Those are not always 100% accurate.

ZERGE

Yes. Because IE8 is too old browser.

Default-user

LoL, I agree with you, but unfortunately there are applications that our company uses that rely on IE8 for things.

Default-user

So I take it you’re not going to fix the issue?

ZERGE

Not planned yet.

Default-user

Last update was almost 3 months ago, maybe it’s worth it?

ZERGE

Yes, maybe in the future updates. But at this moment we are working on more important things.

  • Has been a member for 0-1 years

Hello, I want to ask about this theme. Does it support rtl lang like arabic or not?

Thanks…

ZERGE

Hi,

Yes, it supports RTL.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi,

I am thinking of buying this theme. How long will you support this theme?

regards, Sander.

ZERGE

Hi Sander,

So long as it’s possible.

Let me know if you have any other questions or need further clarification.

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