58 comments found

Presales question: Is it possible to stop the pages from sliding into place?

2Fwebd

Hello, I don’t understand your question can your reformulate it please :) do you mean the slides into the slider ? Regards, 2F

Is there a way to sort the events to where the event closest to today would display first?

2Fwebd

Hello, Please use the support email it’s easier for us to manage ;) Yes, it should already be like this ! Otherwise just email us and we’ll send you the instructions to make the changes. Regards, 2F

Hi, I’ve installed this very beautiful theme but the section called Theme Panel will not save any of the changes I make. WP 4.0. >> Chrome and Firefox and Safari, on a mac. Won’t allow me to add files as logos either. Everything else in the theme works fine, image uploads, the demo data installed fine, just this, any ideas? Development URL: http://41.76.211.81/~worldclubproam

2Fwebd

Hello !

Thank you :) Wow, it’s really weird, first time I hear about that, please can you email me here : help@2f-design.fr Can you send me screenshot or access to the admin please. because I can do nothing with this link…Thank you, keep me informed.

Regards,

2F

fcadete Purchased

Greetings,

I’ve purchased the theme, but i’m having some trouble….the Google Fonts are not loading in the Customizer….is this have anything to do with Punch Fonts? How can i add thegoogle fonts to the theme?

Kind regards

Default-user
fcadete Purchased

Hello again,

I’ve tried to to sent a support ticket, but when i add the purchased code, it say it’s invalid.

2Fwebd

Hi, Sorry for that it’s weird…Get in touch directly with help@2f-design.fr ;) Regards, 2F

Default-user
fcadete Purchased

Thanks,

Just sent the email.

Hi,

I like your theme, but I need to translate it after purchase, is it 100 % translatable?

Richard

2Fwebd

Hello, Yes for sure, it’s certified by WPML -> http://wpml.org/theme/tee/ & http://wpml.org/documentation/theme-compatibility/ Then if you need there is also the .mo and .po files ;) Let me know if you have other questions. Best regards, 2F

Cannot enter Support site because I keep getting “invalid” purchase code. I just bought the template.

I cannot find out why my blog posts have no separation between the main nav menu and overlay on top of it? Also, I did not receive any WooCommerce plugin in my version 1.6 install?

2Fwebd

Hello,

Sorry for this, I’ll fix that tomorrow :) Can you send me an URL or/and a screenshot to help@2f-design.fr please. You just have to download and activate it, http://www.woothemes.com/woocommerce/. Keep me posted if you need more informations ;)

Best Regards,

2F

I am having difficulties getting my menu to show up horizontally. I have ticked the box in the menu options for “Top Primary Menu” and I still can’t get it to change.

2Fwebd

Hello, It’s really weird, have you see the documentation ? Otherwise, just email us at help@2f-design.fr, we need screenshot or access to your website to help you as much as possible. Kind regards, 2F

Default-user

I’ve already send

Default-user

Thanks for the quick reply

need to know why not let me see you do any additional page, only the home. I need to configure ??

2Fwebd

I just replied to your email ;)

deversus Purchased

Hi, congrats for the theme. How can i edit che search result page? I don’t want the side bar.

Thanks a lot L.

2Fwebd

Sorry, I missed something, go line 88 and delete <?php get_sidebar(); ?>. Sorry for that ! Otherwise contact me by email. Regards, 2F

Default-user
deversus Purchased

thanks! ;-)

2Fwebd

No problem ;)

Having issues with the gallery, only seems to display the featured image and not any of the images in the category. Sure it is obvious but can’t seem to figure it out.

Tried doing the support ticket buy got Invalid Purchase Code so any help would be appreciated.

Also can’t seem to see the video tutorial in the download?

2Fwebd

Hello, Yep, you should see the documentation, there is a topic about this and a video. You have to download the “Main Package” not only the theme in the Themeforest download page. When you get, it just open the HELP folder ;) Keep me informed ! Best regards, 2F

deversus Purchased

HI, it’s me again! Currently the site www.tenutalamagorga.it loads the content from this other site: www.lamagorga.it In your opinion, why the arrows of the slider, the slider or events, as well as icons on buttons do not appear on the home? I’m talking about www.tenutalamagorga.it I think it’s a problem of addressing where to load these icons. Can you help me?

2Fwebd
Well, anyway it’s not related to the theme… I’ve found this on Internet, could you try to add this in the .htaccess file (wordpress root) :
<ifModule mod_headers.c>
   Header set Access-Control-Allow-Origin: www.lamagorga.it
</ifModule>
Otherwise, what about moving your website to the good domain because this can create new issues in the future … http://codex.wordpress.org/Moving_WordPress Keep me informed, 2F
Default-user
deversus Purchased

didn’t work but it’s ok anaway. I’ve cloned the site on www.tenutalamagorga.it :) Thanks a lot

2Fwebd

Ok nice ;)

deversus Purchased

hello, I have a little problem with the gallery when it appears in English. The second page is not loaded. Can you help me please?

there is the possibility of going to increase the number of photos displayed on a page?

Thanks in advance L.

2Fwebd

Super ! Well done ! You can rate the theme if you like it and the support it’s the best reward ;) 2F

Default-user
deversus Purchased

Sure! Just done!! ;-)

2Fwebd

Thank you, keep me informed if you have any other question ;)

jspntt1 Purchased

It it possible to remove the transperency on the sponsor logos? I would like them to have full color all the time.

2Fwebd

Hello,

Yes of course ! Follow these steps please ;) :
  • Go to the “tee” folder
  • Open style.css
  • Line 1357 : a.sponsor
  • You’ll see below : opacity: .3;
  • Replace .3 with 1
  • Save and update
Keep me informed if you need more details.

Best regards,

2F

Hi there,

I can’t work out how to upload multiple images into the Gallery. I can only set one featured image in the Gallery section. I read the comments above and tried to look for the Help doc in the files I downloaded, but couldn’t find anything.

Thanks, Brad

2Fwebd

Hello,

Well, what kind of files did you download, you should download the “main package” from Themeforest then, you’ll see : https://www.evernote.com/shard/s281/sh/dc51f3dd-0e2b-40ed-96b2-6fd47a333cf9/3c069e875293e9169f970ea925355a97 And then : https://www.evernote.com/shard/s281/sh/d3f4fea4-f260-492f-8b57-b7760e343582/dbf4a0be4ac95c496c31b5039f50593b Let me know if you need more details but I think all is inside :) By the way there is a video in the documentation about this. Best regards,

2F

Default-user

I could only find the general video that had nothing about the gallery. So the documentation says the Add New Gallery Item, type in a name and set a featured image. So there is no way to upload more than one image at a time?!

2Fwebd

Hello, The video is at the beginning of the documentation ;) Yep just create a new post per photo, don’t forget to add title & category. Best regards, 2F

Hi,

Is it possible to create a member area only with private ressources, not network features ?

For exemple, after login, a user access to a simple page with pdf documents and can download it.

Thanks in advance, Pôle Studio

2Fwebd

Hello,

Yes of course, there is an option for this in Worpdress : https://www.evernote.com/shard/s281/sh/821a1b6c-4284-48da-be43-83919ad5a582/ba8c86ebf5c98802af185ca3b95f8436 Then it’s just some links (you can use buttons). Keep me informed,

Best regards,

2F

Is it possible to add a blog feed into the footer? Thanks, Brad

2Fwebd

Hello, Well you can check the “Recent Posts” widget, it’s the default one, it’ll display the last post. Best regards, 2F

Default-user

Thanks! I knew it would be simple! Just wondering..is there any way to make the blog go over two columns in the footer instead of having 4 things?

2Fwebd

Hello, No problem ;) Well can you send me an email through my profile page or help@2f-design.fr. It’s easier to send screenshot, long post, code… Regards, 2F

Benh2108 Purchased

Hi,

After updating to the latest version (1.6.2) the mobile menu link shows in a normal desktop browser, is there a way to remove these links (above the Membership link)?

Thanks

http://i57.tinypic.com/28vpurl.png

2Fwebd

Hello, It’s weird, can you send me an URL through my profile page or help@2f-design.fr. Because I don’t see this problem on my devices. Regards,

2F

I have this error message in the theme customizer :

Warning: file_get_contents() [function.file-get-contents]: URL file-access is disabled in the server configuration in /homepages/7/d383395739/htdocs/wp-content/themes/tee/inc/theme-customizer.php on line 162

Warning: file_get_contents(https://www.googleapis.com/webfonts/v1/webfonts?key=AIzaSyAh5UVIJElMtiWS4hfK4nytIqVluUnRtsg) [function.file-get-contents]: failed to open stream: no suitable wrapper could be found in /homepages/7/d383395739/htdocs/wp-content/themes/tee/inc/theme-customizer.php on line 162

Warning: Invalid argument supplied for foreach() in /homepages/7/d383395739/htdocs/wp-content/themes/tee/inc/theme-customizer.php on line 165

How can I fix it please? Thank you for your answer

2Fwebd

Bonjour ! C’est à cause de votre serveur … ça se règle assez facilement (il y’a plus d’infos (liens + explications) à la fin de la documentation. Pour plus d’infos, contactez moi help@2f-design.fr. Bonne journée, 2F

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