313 comments found

webjump Purchased

Hi there,

How can I exclude a category from my latest posts?

Many thanks

touchsize
touchsize Author Team

Hi! I’m sorry but it’s not possible to do this from settings. But i can show you how you can edit your plugin code to make it as you want! Open a ticket please on : support.touchsize.com and we will help you!

help please , how can i set up a featured area that shows only specific categories , not all the categories and not a single category .

what should i add to this shortcode ? : red_featured_area post_type="post" taxonomy="category" term_name="" orderby="date" order="DESC" 

should i write it like this ?: term_name=”category1, category2, category3”

touchsize
touchsize Author Team

Hello, as the term name you should use the category slug. The future questions please address on support.touchsize.com .

gala88 Purchased

Hi, how can i change post view – to open blog type, i mean without list or grid …just directly to the post ?

thank you

Gala.

touchsize
touchsize Author Team

Hi, let’s take it over to our support desk: support.touchsize.com . Open a ticket and the guys out there will help you. Just provide them the needed details!

Maxtudio Purchased

Hi, i have a problem with my website. The Red Shortcode doestn apper on my page or post.

I uploaded and do it again and nothing. I need to resolve this thanks.

touchsize
touchsize Author Team

Hello! Hm, that’s strange…. Please open a ticket on our support desk : support.touchsize.com . Give some details, and the guys out there will help you out!

dl157 Purchased

Can I get a screenshot of the gallery (not a gallery post, just pictures) on Tempest?

upcode

Hello,

This is a gallery custom post – http://demo.touchsize.com/tempest/gallery/think-mcfly-think/ and the following is a gallery post format – http://demo.touchsize.com/tempest/2014/01/09/this-concerns-her-too/

As you can see – the gallery custom posts shows a fullwidth scroll gallery of images, the gallery post format a image slider.

Hope that helps.

Cheers!

Default-user
dl157 Purchased

is there a screenshot of just pictures- If I wanted to create albums of pictures and put them into a gallery- is that available?

touchsize
touchsize Author Team

Gallery is a custom post, so you create different galleries of pictures, after what you can display them! Also you can create and sort them by categories, so i guess we have the option that you need!

Hi, I just purchased the theme, but it is isn’t installing. The message I get is: The package could not be installed. The theme is missing the style.css stylesheet. Help!!

Thankyou in advance.

upcode

Hello,

Check the second half of the article here: http://support.envato.com/index.php?/Knowledgebase/Article/View/269

You are just not using the right archive.

If you have any other questions regarding the theme – make sure you submit a ticket on our help desk here: http://support.touchsize.com

Cheers!

Default-user

Thank you! It worked!

upcode

Good to know. Hope you enjoy using the theme. Please check the documentation files and help desk knowledgebase. If you need any other questions – submit a ticket.

Thank you.

dl157 Purchased

do you get ever version of tempest when i purchase it? Exactly what do i get with the theme purchase?

upcode

Hello,

Once you purchase the theme you get the theme files, documentation files, dummy-data (import for demo website) and free updates and support for the theme.

If you need anything else, please let me know.

Thank you.

Hello. Wanted to know if the theme supports google adesense. Thanks!

upcode

Hello,

There are 2 ad areas in the theme and as many widgets as you want that you can use with Google Adsense.

Cheers!

I am trying to figure out how to set up my homepage similar to the way the Tempest homepage 1 is featured in the demo. When I loaded Tempest, all that shows on my homepage is the recent blog posts. Can’t seem to find the homepage layouts as featured in the theme demo in the backend layout section. Can you please help? THANK YOU!

upcode

Hello,

First of all – I’d recommend reading the documentation files that come with the theme to get fammiliar with the theme options and what you can do. You have it in the archive you downloaded from ThemeForest or you can find a copy here: http://touchsize.com/tempest-doc/

Also, you can check some of our articles in our knowledgebase here: http://support.touchsize.com/knowledgebase

Lastly, you can write a ticket on our help desk here: http://support.touchsize.com and the guys can provide help if you have any trouble with setting up your website.

Hope that is helpful. If you need anything else, please make sure you submit a ticket on the help desk and the guys will assist you asap.

Thank you.

Hi there, some Pre-sale questions if you don’t mind:

I understand this is a Magazine Style theme, but I will need to create an About Us or Our Team Page or Portfolio Page displaying Products for example. Does this theme use Page Builder or Page Composer for me to do so? It’s appears mostly Posts & Articles, I just want to make sure.

Please let me know. Thanks so much.

KV

upcode

Hello,

The Tempest theme uses a simple shortcode plugin to create layouts. The Fontana theme and the themes coming up will be supporting powerful drag and drop layout builders.

You can find the documentation files here if you want to take a look: http://touchsize.com/tempest-doc/

Hope that helps. Have a nice day!

Hey There! I purchased the theme and wanted to customize the colors of the shop area and by default they are set to the Gold color. Tried the style sheet but it’s locked. perhaps a bit of help here? is there another file I am overlooking? Thanks

upcode

Hello,

Take a look at the colors tab in the theme options menu.

Also, the styles for the WooCommerce part of the theme are located in /woocommerce/woocommerce.css file.

If you have any questions regarding the theme – please, submit a ticket on our help desk and the guys from support will help.

Hope that helps. Have a nice day!

dl157 Purchased

Hi,

I’m trying to replace the Tempest logo with my own logo but it’s just displaying a broken image. I also can’t upload a picture. I’ve written a ticket (183696)—please respond back soon.

upcode

Hello,

Please wait, you should get your answer soon. No need to write here as well.

Thank you.

minne Purchased

Hi, i just purchased Tempest and I havent been able to upload a background image for the Header. Kindly assist ASAP

upcode

Hello,

What exactly is the problem? Try disabling your plugins, maybe you are getting a JavaScript conflict?

Write us a ticket on our help desk and we’ll try to find the issue.

Cheers.

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