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434 comments found.

remco12

remco12 Purchased

Can i use logos plugin to give feed of brands we like to sell? Url: http://codecanyon.net/item/logos-showcase-multiuse-responsive-wp-plugin/4322745

remco12

remco12 Purchased

Okay Thanks we’ll but and test it…

remco12

remco12 Purchased

Tested, and as mentioned it works great!

Awesome! Let us know if you need anything else.

Hello, I have a problem with Red Shortcodes plugin. There is no content box, banner box… and many others.

You can see my plugin options here “http://smartviolets.com/img/redshortcodesproblem.jpg”

How can I solve this problem? Thanks

Hello,

Most probably you removed or changes the theme title. If that is not the case, please submit a ticket on our help desk. http://support.touchsize.com

Thank you.

Hello, You’re right, I created a child theme. I’ve tried the plugin in Tempest theme and it works fine. There is any way to use banner boxes in a tempest child theme?

thank you

Hey,

It should be ok. Anyway, try to ask the guys from support how you can fix this issue.

Cheers!

Hello. I can’t no more find plugins. No red shortcode generator, no red plugin. Where i can download it?

The theme does not have such an option for now unfortunately.

no option to edit some css files either?:(

You may edit this from the CSS directly, will need a bit of re-coding. Check it with our tech support team, maybe they can help.

Ncallen

Ncallen Purchased

Hi! How do I find the updated .zip file with the current version of this theme?

Hello,

Just access your downloads area. You’ll find the button to re-download the theme (latest version).

Cheers!

Ncallen

Ncallen Purchased

thanks!

Hello, I’m interested in using Tempest but had a concern. Right now I am already using a review theme for my site, and reviews are what I specialize in. Will Tempest preserve my previous review scores, or would I have to manually reenter them?

Unfortunately most probably, you’ll have to re-enter them, as each theme provider uses their own way of adding info in the database.

I was afraid of this. Thanks for the reply!

You’re welcome! Let us know if you need anything else.

Hi there

There is a problem for Gallery post. I don’t know why, but the slider navigation is not working and can’t able to fix it. Only zoom function is showing. Do you have any idea?

Here’s the ref: http://prntscr.com/9kk8w7

Hello,

Please submit a ticket on our help desk with your ThemeForest purchase key and the guys from support will assist. http://support.touchsize.com

Thank you.

hello, may we have the changelog (impacted files) for the last update ? br

Hi,

Please submit a ticket on our help desk, our tech team will assist. http://support.touchsize.com

Thank you.

The theme has been great, but the last 2 weeks hostgator has reported the following code for me, that has shut down my site:

Hello,

We have removed the domain names from the caching system at this time. It appears the site load up of http://champagnejesse.com/ is currently due to the tempest theme requesting data from a third party server which appears to be down:

connect(4, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr(“85.214.232.25”)}, 16) = -1 EINPROGRESS (Operation now in progress) poll([{fd=4, events=POLLOUT|POLLWRNORM}], 1, 5000) = 0 (Timeout) getsockopt(4, SOL_SOCKET, SO_ERROR, [0], [4]) = 0 close(4) = 0 brk(0×44d3000) = 0×44d3000 rt_sigaction(SIGALRM, NULL, {SIG_DFL, [], SA_RESTORER, 0×3c674326a0}, 8) = 0 rt_sigaction(SIGALRM, {0×37f360f370, [], SA_RESTORER, 0×3c674326a0}, NULL, 8) = 0 alarm(5) = 0 rt_sigprocmask(SIG_BLOCK, NULL, ~[ILL TRAP ABRT BUS FPE KILL USR1 SEGV USR2 PIPE STOP PROF SYS RTMIN RT_1], 8) = 0 alarm(0) = 5 rt_sigaction(SIGALRM, {SIG_DFL, [], SA_RESTORER, 0×3c674326a0}, NULL, 8) = 0 socket(PF_INET, SOCK_STREAM, IPPROTO_TCP) = 4 fcntl(4, F_GETFL) = 0×2 (flags O_RDWR) fcntl(4, F_SETFL, O_RDWR|O_NONBLOCK) = 0 connect(4, {sa_family=AF_INET, sin_port=htons(80), sin_addr=inet_addr(“85.214.232.25”)}, 16) = -1 EINPROGRESS (Operation now in progress)

$ ping 85.214.232.25 PING 85.214.232.25 (85.214.232.25) 56(84) bytes of data. ^C —85.214.232.25 ping statistics -- 2 packets transmitted, 0 received, 100% packet loss, time 1007ms

Please advise how you can help. Thank you!

JM

Re-download it from ThemeForest and re-upload it to your WP. http://support.touchsize.com/knowledgebase/How-to-update-my-theme-35.html

Thanks, I followed the steps and the theme says it’s missing style.css file in an error message.

Please advise. Thank you!

Cheers, JM

https://help.market.envato.com/hc/en-us/articles/202821510?_ga=1.118701641.1951526040.1450367322

For any questions you have related to the theme, please use the help desk.

Thank you!

Hi there, I have two questions quite stupid actually. First, which version is currently running? I have installed the 0.8 Second, the theme is asking me to update the redcode plugin, but I actually uploaded the version I found on your website. Am I mistaken something? Thanx

Hello,

The latest version is 0.8. You can always check the latest version by checking our website: http://touchsize.com

You can download the latest version of the red Shortcodes plugin from our support desk. If you keep getting the message to update the plugin just dismiss the message.

Cheers!

thank you!

No problem.

Because of the shipping company I go through, we needed to move our merchandise onto Shopify. It seems that the “buy button” codes generated by Shopify for my products will not embed themselves and only show up as text. Is there a way to get around this?

Hello,

Please submit a ticket on our help desk the the support staff will assist.

Thank you!

Hi there, another question for you that makes me feel dumb. On the demo homepage you have a gallery of products from the shop. But I went through the Red Shortcodes and didn’t find the right one. The List Post seems working only on post and not on products. I’m sure it’s easy!

Hello,

Those are shortcodes generated by the WooCommerce plugin. From a newer version they got the shortcodes in another plugin called WooCommerce shortcodes: https://wordpress.org/plugins/woocommerce-shortcodes/

Hope this is helpful. Also, if you have any more questions – please use our help desk: http://support.touchsize.com

Cheers!

sorry, wrote with the wrong account: Hi there, another question for you that makes me feel dumb. On the demo homepage you have a gallery of products from the shop. But I went through the Red Shortcodes and didn’t find the right one. The List Post seems working only on post and not on products. I’m sure it’s easy!

Hello,

Those are shortcodes generated by the WooCommerce plugin. From a newer version they got the shortcodes in another plugin called WooCommerce shortcodes: https://wordpress.org/plugins/woocommerce-shortcodes/

Hope this is helpful. Also, if you have any more questions – please use our help desk: http://support.touchsize.com

Cheers!

thanx again!

No problem!

caneast

caneast Purchased

Hi,

Is this theme compatible with the New WordPress 4.5? Also I found that the option of “column” in Red Shortcode plugin is gone. Any idea why it disappear?

Hello,

Please submit a ticket on our help desk and our help staff will assist. http://support.touchsize.com

Thank you.

My post images are showing up as thumbnails after the featured image.

Can you please advise? Link: http://champagnejesse.com/dogwood-festival-2016/jesse_mills

Hello,

Please submit a ticket on our help desk and the guys from support will assist. http://support.touchsize.com

We offer support exclusively on our help desk.

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