342 comments found

Hello,

After I chose post as gallery format, a box with gallery options does not appear. How do I check please?

upcode

Everything is fine. Tested on WP 3.8, 3.9

Check at the bottom of the right column maybe. If not, please write a ticket on our help desk about this. http://redcodn.com/support

Thank you!

Hello!

I want to disable the mobile view on the theme and only display the full layout and header when visiting on Mobile browsers. Where can I do that?

Thanks, Dpak

upcode

Hello,

Unfortunately there is no option for disabling the responsive layout of the theme for now. We’ll think about it, maybe we will add one.

Thank you!

Hi, this is my website www.cocoalifestyle.com How could I remove one category from the Featured Area? The redShortcode doesn’t give me that option. I don’t want it to show all categories or post_tags.

Thanks!

Maria

upcode

Hello Maria,

I think you can write all the category slugs except the one you don’t need with commas, like this: category1,category2,category3.

If you need help with the theme, please write a ticket on our help desk here: http://redcodn.com/support

Thank you!

Hello…

How do I set the red_featured_slider that pulls articles from a category not to show one particular of these articles?

Thanks! ;)

upcode

Hello,

Unfortunately there is no way of doing that. You should make that specific article not published.

Cheers!

Default-user

ok… thank you again!

upcode

you’re welcome!

Hello,

Everytime I try to add the Blogger Importer plugin, I get the ‘500 Internal Server Error’ on my site and the admin site.

Please help as I’m trying to import my blog posts into wordpress.

Is this plugin compatible with the theme?

Thanks

upcode

Hello,

You’re getting an internal server error, not a theme error. Did you contact your hosting company? You might have a misconfiguration or low resources. The theme has nothing to do with the importing.

Cheers!

Hi,

I am trying to add the Instagram Widget footer but when I try to request Access code I get this error:

‘{“code”: 400, “error_type”: “OAuthException”, “error_message”: “Redirect URI does not match registered redirect URI”}”

Please help!

upcode

Hello,

Please follow the steps here: http://redcodn.com/support/index.php?module=kb&sec=article&artid=2

From what I see – you’re not entering the right redirect URI. Check again please, if you still have problems please write a ticket on our help desk and the guys from support will help you set it up.

Have a nice day!

Hello,

How do I get the social media icons on the images when hovering over the image. I saw this feature on your live preview, it was very cool!

Thanks

upcode

That is an option that comes by default with the theme. You don’t have it? Write a ticket with your details on our help desk and we’ll have a look what can the problem be. http://redcodn.com/support

Cheers!

Hello, do you support Mega Menus And Dropdown Menus?

Thank you

upcode

Hello,

Yes, Uber Menu support was added to the theme, but the plugin is not included in the theme. You’ll have to download it apart from the theme.

Cheers!

upcode
http://wpmegamenu.com/ – this is the one.

Cheers!

Hi I wanted to know if it will be available with wordpress 3.9 and if yes when ? because I just installed the 3.9 wordpress version and I really wanted to buy this template

upcode

Hello,

Tempest is now compatible with WordPress 3.9, we’ve updated the theme lately.

Cheers!

Default-user

Ok thanks a lot! I asked because it’s written Please, do not update to WordPress 3.9 so I didn’t know… And thank you for this flawless template this is the best i’ve ever seen so far

upcode

I’ve just removed that part.

Thank you. Much appreciated!

hello I finally bought your template thanks but when i want to install it in wordpress it tells me that they couldn’t install it because there is the file style.css missing. what do I do ?

Default-user

sorry I managed to install it finally thanks :)

upcode

Hello,

That was happening because you were not uploading the right files. Unzip the archive you downloaded first, then upload the theme files.

Cheers!

Hi, I just bought this theme, and am trying to figure out how to install it, are there any theme installing instructions that come with this purchased product?

Thank you for your time and consideration.

upcode

Hello,

Included in the archive you downloaded from ThemeForest you have the documentation files. You can find a copy here: http://didble.com/tempestdoc/

If you have any questions or you need help with anything – please write a ticket on our help desk – http://redcodn.com/support

Have a nice day!

Default-user

Thanks! I have finally figured out how to install the theme, it looks great, now I’m just working on learning the ropes of using this theme.

upcode

Good to know! If you have any questions – write a ticket on our help desk. Cheers!

mnm666 Purchased

do you guys have a new red codes plugin for 3.9? you have only about 1/2 of the options as before and the button is not on 3.9

upcode

Hello,

Please check the downloads area on our help desk and write a ticket about the problems you get here: http://redcodn.com/support

Cheers!

Hello,

I see that you’ve updated the theme. Have you updated the demo link yet? When I check on my iPad and iphone, Tempest “Live Preview” still crashes Safari. I really hope you can solve this as it’s only happening with Tempest. Best of luck A

Default-user

ps.. i’m using iphone 5 and iPad 4….

upcode

No, we’ve been moving servers these days and still testing. Not sure about the fullscreen option for mobiles that makes some of them to crash, I think the latest update fixed the issues with WordPress 3.9 compatibility.

Hi, I just wanted to start off by saying that the design of your theme is impeccable.

I am presently trying to create the Hompage 2 layout design seen in the demo of the Temptest theme, and was wondering how I would be able to do that.

Presently, the most I have been able to do is create a stream of recent posts, and then categorize them.

Please let me know how I would be able to section off the homepage in the way that it is depicted in the demo.

Thank your for your time and consideration.

upcode

As I wrote before, please use the help desk, submit a ticket there and the guys from support will assist. http://redcodn.com/support

Thank you!

Hi,

I want to use the full screen home page only for the home page, not for post pages. For instance, for post pages, I only want to use a header, like how you have it on www.redcodn.com/tempest (Check out home page then an individual post page, you will see what I mean).

Thanks!

upcode

Hello,

There is such an option available in theme settings (Header content tab). You can select how do you want the header (fullscreen for all pages, only homepage or none). If you need any other help with the theme, please write a ticket on our help desk – you’ll recieve a faster and more detailed response since we don’t do support here. http://redcodn.com/support

Thank you.

Hi,

How do you add Author images to the posts footer?

Thanks

upcode

Hey,

Please write a ticket on our help desk and be more descriptive, what author images you are talking about.

Thank you.

The shortcodes button on the editor is not showing up for me. I have redShortcodes plugin installed. Is there something else I’m missing?

upcode

Hey,

Please try to download the plugin for 3.9 from our downloads area on help desk. Check the article about the update as well. If you’re still having problems please write a ticket on our help desk: http://redcodn.com/support

Thanks.

joelsk Purchased

Is it ok to upload to the latest version of wordpress? I thought I saw a message saying don’t update but I can’t find it.

upcode

Hey,

you can update now. As far as we tested it should work nicely.

If you find any problems, please write us about it on our help desk.

Cheers!

Hi, I’m having trouble adding sidebars. I tried adding them via the documentation instructions, but it’s not showing up when I select right or left in each post.

upcode

Hello,

Please write us a ticket on our help desk and be more descriptive on this. The guys from support will assist with finding and solving the problem. http://redcodn.com/support

Cheers!

Hello,

I noticed after switching to your theme that the site loads really slow compared to your theme’s demo. I turned on preloader but it still loads slow. It’s a new blog so there’s no content. Please see here: http://hiluxury.com/hq/

Any help is greatly appreciated. Thanks!

upcode

Hello,

That is interesting. The page speed always depends on your servers first, how long does it take for them to serve you the files and the code. Please write a ticket on the help desk and tell us more about this – like your hosting company, what plugins are you using and stuff. http://redcodn.com/support

Thank you!

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