26 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hey I’ve been wondering why my orders got cut short. The theme no longer support the latest version of woo commerce and I’m losing a lot of business to the incompatibility. Can we please get an update or at least receive warnings that we shouldn’t be making updates. I would appreciate if you could get back to me ASAP.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I have sent numerous emails asking about various issues with the Tendershop theme for shopify and have yet to receive any response. -The sale label appears but the before sale price flickers but does not show. -Is there any way I can make my shop logo bigger. -The home page slider will not swipe on an ipad – any solution -The Home page loads very slowly – I have products that needs a size chart which I put on the product page where there was an about us section, Is there any way of putting different information here on products that don’t need a size chart? Please reply to Nineteenthirty - I bought this theme because you seemed to respond to customer queries.

Ninetheme

Hi

I send message please check your email box.

Best Regards

Default-user

My problem still hasn’t been resolved as you never got back to me. I still cant get the sale price and origanal price to display on my products.

Default-user

I am still waiting for the above issues to be solved the only email I got from you was to request my website address and have received no communication since

Ninetheme

Hi

I remember I sent you a mail. We send a message to the developer of add-ons. But we do not receive any reply.

Attachments are not able to write the code on. Shopify try with default template, there are many errors. We have tried to be helpful but does not support plug-in developers. I’m sorry for that.

Best Regards

Default-user

We have received no mail with a solution to the problem , you have developed a theme that does not work and I am trying to find a solution or a refund, your reply does not make sense – the product you sold me is flawed if you cant fix it , I need a refund You have never email me or my developer with a solution – this is what we require.

Ninetheme

Hi

I’m really sorry. I checked my mailbox, but I really could not find a mail, my mistake or sometimes internet connection problems can occur. I’ve had some problems in the past months, I may have forgotten some things, Excuse me.

If you want to continue to use the template please let me know.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello I need pure html ecommerce web site does it contains any php file

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Any news??? I have bought your them but this not support all feature of shopify . “Tendershop supportted all shopify settings.”. this not really: image variant not function!

Please send me an answer!

Ninetheme

Hi I’m sorry for delay. I’ve tried it a lot. But this plugin is incorrect. Today everything I’ll try again. I hope to works app. I will tell you.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hey I’m still waiting for support on fixing the checkout function of the website. I have a pile of clients trying to process payments

Ninetheme

Hi I’m sorry for delay. I’ve tried it a lot. But this plugin is incorrect. Today everything I’ll try again. I hope to works app. I will tell you.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I am still waiting for the above issues to be solved the only email I got from you was to request my website address and have received no communication since

Ninetheme

Hi

I remember I sent you a mail. We send a message to the developer of add-ons. But we do not receive any reply.

Attachments are not able to write the code on. Shopify try with default template, there are many errors. We have tried to be helpful but does not support plug-in developers. I’m sorry for that.

Best Regards

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