Discussion on Tendershop Responsive Easy Digital Downloads Theme

14 comments found

  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 1 000 and 5 000 dollars

Very Nice. GLWS ;)

Ninetheme

Thank you so much! :)

  • Bought between 1 and 9 items
  • Referred between 1 and 9 users
  • Sold between 10 000 and 50 000 dollars
  • India
  • Exclusive Author
  • Has been a member for 1-2 years

Clean & Nice Theme! GLWS :)

Ninetheme

Thank you so much! :)

  • Elite Author
  • Exclusive Author
  • Has been a member for 1-2 years
  • Sold between 50 000 and 100 000 dollars
  • United Kingdom
  • Bought between 1 and 9 items
  • Referred between 10 and 49 users

Wonderful niche based theme, good idea with simply design layout. Well done.

Ninetheme

Thank you so much! :)

  • Australia
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Bought between 1 and 9 items
  • Referred between 10 and 49 users
  • Has been a member for 1-2 years

Good Work! GLWS :)

Ninetheme

Thank you so much! :)

  • Author had a File in an Envato Bundle
  • Bought between 1 and 9 items
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Europe
  • Has been a member for 5-6 years
  • Referred between 10 and 49 users

Loads really fast, yet still elegant. Congrats! Good work. Wish you the best with sales!

Ninetheme

Thank you so much! :)

  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users
  • Sold between 10 000 and 50 000 dollars

Congratulations Great work. Wish you best of luck!

Ninetheme

Thank you so much! :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hi i asked on your other template regarding testimonials, can you easily add stuff like that to the front page editor? or can you not add things like that using pagelines? what if i get a testimonials plugin, how would i be able to implement it? thanks

Default-user

also, does this theme have the ability to use different sliders, including one that i can play a video out of?

Ninetheme

Hi, I’m sorry for delay, Excuse me!

Today , I’ll add an update package. But I failed to add video into the slider. Testimonials ready. I’ll try to make the video.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello!

Can I use the theme as a marketplace adding the Marketplace Bundle? (https://easydigitaldownloads.com/extensions/marketplace-bundle/?ref=7)

Ninetheme

Hi

Link not working.

Regards

Ninetheme

Many studies are required. I’ve studied many aspects. I’m really not sure about this.

Default-user
allkary Purchased

Never mind.

Default-user
allkary Purchased

Hello! I’d like the Shop widget to appear on the single product page too, how can I achieve that? Also I’d like it to show the comments box…

Ninetheme

Hi,

Shop widget ? Do you want the widget area on the product page ? Please let me.

Default-user
allkary Purchased

Hello, thanks for your reply. Yep, I need that because I’m trying to use your theme with the frontend plugin and I need some product details to show right in the sidebar. I tried to add it myself, but it shows inside the content or under it, I guess because of the page template. But it goes out of my (very poor) knowledge…

Default-user
allkary Purchased

Nice. I’m waiting for your email, you already have my adderss…

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi ! I just purchased your Tendershop Easy Digital Download, and I’m a bit lost about it: is there any manual that might help to set it properly please ?

Default-user

I sent you a message 3 days ago as requested, have you got it ?

Ninetheme

hello. I am currently on vacation. I will contact you after 4 days im rally sorry please wait .

Regards

Default-user

hi, still waiting for your support and help… Getting back in touch would be much appreciated ! Hope to hear from you soon…

Ninetheme

Hi, Please check e-mail box. Regards

  • United States
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Envato Studio (Microlancer) Beta Tester

By chance, would you have an example page (or an example client) that is doing video downloads? I’m looking to mirror the site and functionality of http://www.motionworship.com/

Thoughts?

Ninetheme

This would be a great system. But I’m not sure, have not seen before.

  • Australia
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi,

Do you have a refund policy?

I would like to demo your theme to see what customisation can ACTUALLY be done.

Regards Shane

Ninetheme

Hi Shane ,

Refund policy is too harsh. This policy is justified for products that can be copied. Please let me know what kind of products do you plan to sell.

Regards Faruk

Default-user

If I purchase the theme and it isn’t flexible with the built in options/modifications can I get a refund?

I will be selling digital information products.

Regards Shane

Ninetheme

Envato is to make repayments. I can not guarantee it. Please send me a message on my profile page.

Regards

Default-user

I have sent you message

Default-user

I have sent you private message any reply??

Default-user

Any customer service? I’m still waiting a reply!

Default-user

I’VE HAD NO REPLY! THIS IS THE WORST SUPPORT EVER. I AM NOT BUYING THIS THEME. I WOULD WARN ALL POTENTIAL BUYERS OF NO SUPPORT IF YOU PURCHASE THIS THEME!!!!!

Ninetheme

Hi Glassy,

The last 10 days due to family hardship, support could not give. I’m not here to tell you it was many troubles.

Before purchasing the template, you can visit here. Everything about this system is available here. https://easydigitaldownloads.com/documentation/

All documents in the office and I’m away from the office. I’m not able to debug the template files for testing purposes.

I’m sorry for delay.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi! Would it be possible to use direct clickout buttons for affiliate products? So instead of redirecting to the shop I am redirecting to an external site?

Thanks

Ninetheme

Hi, Yes possible but Maybe you need to write some code.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 0-1 years
  • New Zealand

Hi there, very clean and nice theme. Pre-sale Qs: 1. Can you add a sign up button in header so that customers can sign up before searching for a product? 2. I understand this is a digital download theme, but can we add shipping details somewhere on the sign up form? 3. can you add file upload option in contact for? Many thanks.

Ninetheme

Hi Thanks for best comments.

Currently unable to support special. I’m sorry for it. There is a lot of density.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi there,

Looking to purchase your theme and wanted to check it’s WordPress 3.9 compatible.

Thanks

Ninetheme

Hi

Yes compatible WP 3.9

Best Regards

Default-user

Thanks! purchased and working well. Only one question. Any reason (maybe a conflict?) why bootstrap shortcode for collapse wouldn’t work correctly? Default is ‘collapsed’, but it keeps opening on-load whether true or false is used. It works fine when long coded, so might have to use that, just thought i’d check given the theme is based on bootstrap3 and shortcode would be handy. Thanks in advance.

Ninetheme

You’re welcome. If possible can I see demo / link ?

Best Regards

Default-user

Hi there,

Link below. Welcome your thoughts.

http://newsite.opalbroadcastingnetwork.tv/downloads/test-download-1/

Many thanks Matt

Default-user

Hi there, did you get a chance to have a look at the accordion issue? Thanks in advance

Ninetheme

Hi

I’m sorry for delay. A couple of weeks there are some problems.

Using :

Open panel class=”panel-collapse in”

close panel class=”panel-collapse”

So : Please delete ” in ” classes except the first panel.

Best Regards

Ninetheme

And for latest blogs heading on homepage plugin please use css code :

.summary-container h4 a { border: o !important; }

Default-user

Hi. Thanks for your response (and CSS tip). It’s the Bootstrap shortcode for collapse that’s not working for me (with the collapse / collapse in – it only gives ‘true’ and ‘false’ parameters which aren’t working). This should work automatically, so wondering if it’s an issue with the plugin itself, and not a theme related conflict? I wanted to avoid fully coding to make it more user friendly for client.

Ninetheme

Maybe you need to add a JavaScript file or you can examine this link. If you called a function, sometimes a little something to be overlooked.

http://getbootstrap.com/javascript/#collapse

Best Regards

Default-user

I can check, but would the js file not be part of the bootstrap suite attached to the theme? Seems odd that the opening/closing function works okay, it’s just not setting the open/close state on first launch. Thanks for the link though.

Default-user

Okay, interesting test. Using the full bootstrap code the “collapse in” panel had the opposite effect and stayed closed, with all the others “collapse” remaining open. This is the case with all plugins deactivated. So wondering if there is something in the theme/or any bootstrap customising that would have this effect? Do you think you you’d be able to please take a closer look at why this might be happening. Thanks in advance.

Ninetheme

I tested it now.

http://ninetheme.com/themes/tenderedd/?download=sofia-algariomu&preview=true&preview_id=146&preview_nonce=406b9303ad

Everything looks smooth. I’ve used it before and always works this way. My English is not very strong, I’m having trouble understanding you. I’m really sorry.

Regards

Default-user

Hi,

No problem (i also can’t see your link above, it’s not working for me – with message i don’t have access to draft).

There is definitely a problem that needs addressing though. I’ll try to show you again.

Below is the link you provide and how it should work; http://getbootstrap.com/javascript/#collapse

Open panel class=”panel-collapse in” Close panel class=”panel-collapse”

With my version the opposite is happening; http://newsite.opalbroadcastingnetwork.tv/sample/

CLOSED panel class=”panel-collapse in” OPEN panel class=”panel-collapse”

This is opposite to the way it should be working. This might also be why the “shortcode” for collapse.in doesn’t work at all.

Hope that makes sense. Thanks again for your help.

Ninetheme

I do not see a mistake. Always works this way.

Default-user

Sorry, but can you not see it’s working in reverse to what it should?? Bootstrap outlines (and you also stated in a previous post) that collapse.in keeps a tab open, but it currently is not work this way. Collapse.in keeps it closed. Shortcodes also don’t work, so there must be a conflict somewhere. I’m a little disappointed that you’re not taking a closer look at the problem. Is this theme covered under the EDD forum support, as it really needs to be solved and currently there is an error which needs resolving with the theme, or how bootstrap is functioning within the theme. Thanks again in advance.

Default-user

Hi there, wondering if you’ve had a chance to take a closer look at the accordion issue? many thanks

Ninetheme

Hi , Nowadays there is too much density. I’m sorry for it. I’ll try it at the first opportunity.

Best Regards

Default-user

Everyone is busy, and appreciate it’s hard to juggle workload sometimes, but you should be prioritising bugs in your own theme! Not great support NineTheme.

I was able to get support for this issue elsewhere thankfully, and below is the fix. I’d suggest updating your theme to avoid similar frustrations happening to other purchases who want to use Bootstrap Accordion as it should be used.

/wp-content/themes/tendershop/style.css Comment out line 95 which should read as follows: .collapse { display: block }

/wp-content/themes/tendershop/js/script.js Comment out line 28 which should read as follows: jQuery(’.collapse’).collapse()

With these changes the Accordion will work correctly.

Ninetheme

Hi

I tried it and did not see anything abnormal. Maybe I do not understand you fully. I’m really sorry . Now for the solution, thank you forever. I’m really having problems a few weeks. I’ll update template as soon as possible .

I’m sorry again.

Best Regards


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