57 comments found

Hi,

I bought this theme to try and start up my photography website and its a lovely theme. Im not that great with making websites and this sort of stuff, however it seemed fairly simple to set up.

Only problem is, whilst I was setting it up… I was changing the colours for headings/text and stuff in Theme Options. I didn’t like it so I accidentally pressed ‘Options Reset’ thinking it would go back to the original colours of the teresa theme. But instead it reset it back to the original wordpress theme options. And now I dont know how to get the Teresa theme options back.. Ive tried deleting everything and starting again, and uploading the theme again from scratch but its not working… Its still on the boring wordpress theme options setting.. Please help!

thankyou

gljivec

Hi,

open ticket via support tab and I will send you Teresa admin backup.

Best reagrds.

hi, i just purchased your theme yesterday. I have followed and installed the instructions and plugins you mentioned in your documentation. However, the theme option page is disabled and i cannot edit or upload my logo.

Here are some screenshots, and here is a screenshot of my plugins page

I used wordpress 3.9.1, wordpress 3.9 and wordpress 3.8.3 but didnt work. I also uploaded the demo XML by teresa. :(

gljivec

Hi,

on some localhost theme options don’t work. Online it will work on all servers.

Best reagrds.

Default-user

how to make it work on my localhost? :( im using XAMPP.

gljivec

Hi,

for support open ticket via support tab.

Best reagrds.

I’m not able to import the file teresa.xml. The page loads for several minutes.

gljivec

Hi,

can you please write through the support tab of the Theme and our support will help you out.

Best regards

How do I translate the theme to the Portuguese Brazil?

Default-user

Help,

1) – Remove the logo of the internal pages of the blog menu; 2) – Translate the “READ MORE” button on the home page; 3) – The related projects are not appearing: http://bemcoisademulher.com/novo/portfolio/carolina-farias-2/

Default-user

Helppppppppppppppp!

gljivec

Hi,

the ticket will be answered today.

Best regards

Please, I’m almost a week requesting support and help to translate the word “READ MORE” on the theme homepage. Can you help me solve this problem? Thank you.

Request #45498

gljivec

Hi,

support will answer you today.

Best regards.

aokii Purchased

Hi i have the same problem like the others. theme option page is disabled..

and from where can i get the Demo content . Because your forum is also closed!

gljivec

Hi,

you can get it here:

http://premiumcoding.com/teresa-fashion-wordpress-theme-documentation/

where there is also online documentation. Yes, forums are closed, all support is provided via tickets (better response time).

Best regards

home page blank in victoria theme

gljivec

Hi,

for support write through the support tab in theme’s description.

Best regards

Hi there,

Any clue on how to use the builder to have my site as the preview???

thanks

gljivec

Hi,

please write through the support tab in theme’s description for support. Thank you.

Best regards

Mamont Purchased

Hi,

I have the same problem, all my animation in revolution slider is broken (only use “fade” animation) in Google Chrome (Firefox, IE working fine).

gljivec

Hi,

please write through the support tab in theme’s description and send wp logins and url if possible. I will check which version you have.

Best regards

Hi there,

anyone knows how to enable comments on portfolio images please???

Default-user

I paid this theme, and you support does not work as it supposed!!!!

Default-user

please read your emails…

gljivec

Hi,

what is your ticket id?

Best regards.

Hello

I want to purchase this template but have some questions first. The template is mostly shown in a black and white scheme. Does this mean all photos added to the site will be on black and white or color an option too?

If I need help, is there a team to help me out with that?

Thanks

gljivec

Hi,

1. no, the black and white images are just an example, there is no filter used, so you can have any kind of images.

2. yes, we offer support.

Best regards

Hi Purchased this theme and have looked everywhere for the demo content .xml file, every link leads to a dead-end, also cannot seem to link to a page for support. It seems all pages are either gone or been removed… very suspect.

gljivec

Hi,

there’s a big red button in theme’s description leading to online documentation where the demo content is. Also it can be found on our website:

http://premiumcoding.com/demo-content-older-wordpress-themes/

Best regards

Hello, I am installing the theme into my site however I am running into some problems. I cannot upload the 4 recommended plugins that come with the purchase. Where exactly do I upload them in the dashboard? Thanks.

gljivec

Hi,

you can install them via Plugins -> Upload. If you still have a problem with it, please send a support ticket via support tab in theme’s description. Thanks.

Best regards

Hey, nice theme, Could someone tell me where to download the demo content.

gljivec

Hi,

demo content can be found on our website where online documentation is:

http://premiumcoding.com/teresa-fashion-wordpress-theme-documentation/

Best regards

Hello I am having major problems with the theme, as it is not giving me the options I thought it should. I cannot comfortably download icons to the theme. The header that should appear is not doing so. It doesn’t appear when I scroll down either. Is there someone who can help me please.

Also, if I play for the instal what exactly does that include. Will it include a complete set up so that I may just begin posting?

gljivec

Hi,

for support please write through the support tab in theme’s description and our support will see what is happening. Thank you.

Best regards

andertau Purchased

Hi! can i modify the slug for the “portfoliocategory” Thank you!

gljivec

Hi,

yes via theme options.

Best regards.

Hi!

Is there an option that will link my porftfolio thumbnails to the blog post? instead of filling in the content all over again? My website is www.byannabelle.com. Hope you can help me..

Best regards, Anna Belle

gljivec

Hi,

for support please write through the support tab in theme’s description. Thank you.

Best regards

by
by
by
by
by
by