49 comments found

Hi,

I bought this theme to try and start up my photography website and its a lovely theme. Im not that great with making websites and this sort of stuff, however it seemed fairly simple to set up.

Only problem is, whilst I was setting it up… I was changing the colours for headings/text and stuff in Theme Options. I didn’t like it so I accidentally pressed ‘Options Reset’ thinking it would go back to the original colours of the teresa theme. But instead it reset it back to the original wordpress theme options. And now I dont know how to get the Teresa theme options back.. Ive tried deleting everything and starting again, and uploading the theme again from scratch but its not working… Its still on the boring wordpress theme options setting.. Please help!

thankyou

gljivec

Hi,

open ticket via support tab and I will send you Teresa admin backup.

Best reagrds.

hi, i just purchased your theme yesterday. I have followed and installed the instructions and plugins you mentioned in your documentation. However, the theme option page is disabled and i cannot edit or upload my logo.

Here are some screenshots, and here is a screenshot of my plugins page

I used wordpress 3.9.1, wordpress 3.9 and wordpress 3.8.3 but didnt work. I also uploaded the demo XML by teresa. :(

Default-user

noted, will send you now. thanks.

Default-user

by the way, i noticed that it only works online/live but on my localhost, it is disabled. is it on purpose?

gljivec

Hi,

on some localhost theme options don’t work. Online it will work on all servers.

Best reagrds.

I’m not able to import the file teresa.xml. The page loads for several minutes.

gljivec

Hi,

can you please write through the support tab of the Theme and our support will help you out.

Best regards

How do I translate the theme to the Portuguese Brazil?

Default-user

Help,

1) – Remove the logo of the internal pages of the blog menu; 2) – Translate the “READ MORE” button on the home page; 3) – The related projects are not appearing: http://bemcoisademulher.com/novo/portfolio/carolina-farias-2/

Default-user

Helppppppppppppppp!

gljivec

Hi,

the ticket will be answered today.

Best regards

Please, I’m almost a week requesting support and help to translate the word “READ MORE” on the theme homepage. Can you help me solve this problem? Thank you.

Request #45498

gljivec

Hi,

support will answer you today.

Best regards.

aokii Purchased

Hi i have the same problem like the others. theme option page is disabled..

and from where can i get the Demo content . Because your forum is also closed!

gljivec

Hi,

you can get it here:

http://premiumcoding.com/teresa-fashion-wordpress-theme-documentation/

where there is also online documentation. Yes, forums are closed, all support is provided via tickets (better response time).

Best regards

home page blank in victoria theme

gljivec

Hi,

for support write through the support tab in theme’s description.

Best regards

Hi there,

Any clue on how to use the builder to have my site as the preview???

thanks

gljivec

Hi,

please write through the support tab in theme’s description for support. Thank you.

Best regards

Mamont Purchased

Hi,

I have the same problem, all my animation in revolution slider is broken (only use “fade” animation) in Google Chrome (Firefox, IE working fine).

gljivec

Hi,

please write through the support tab in theme’s description and send wp logins and url if possible. I will check which version you have.

Best regards

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