An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by dnngo

They will respond to buyers' questions via email at

Additional information from dnngo:

Support for my items includes:
  • Responding to questions or problems regarding the DNN Skin and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new skin/module versions
  • Activate module license.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.