267 comments found

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I was wondering if I purchase this theme all the xml files are included to make the site look like the demo

blueowlcreative

Yes, a few things are missing that are using external images to my webhosting… but you will figure them out! If you have any trouble doing so – please let me know, I will assist you! :)

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
carafry Purchased

There appear to be a conflict between the theme and the wordpress media player (I’ve also tried several plugins like JW Player and got the same error.) I’ve tried the same content with several other themes with no error, so I am assured that the conflict is with the Terra theme. In firefox, the media player does not work at all and has an odd overlay in fullscreen mode in ie. When using the JW Player, the player requires the page to refresh to appear. What could be causing this?

blueowlcreative

Hi there,

Do you have a URL I could look at? I am assuming the JS that lazy loads content in the Terra theme could be causing your issues… Try switching off the Animated Rows from your Theme options and try again just to make sure it’s that… :)

Default-user
carafry Purchased

It seems to be just an issue with ie10 and the z-index. Our programmer is looking at it and I’ll post the solution if we find one.

Default-user
carafry Purchased

How do I remove an image from a portfolio gallery post?

blueowlcreative

Hi,

You go to the Featured images and from the “Images” dropdown select “Uploaded to this post”, you will see the images associated with the post, simply select the one you want to remove and delete it. :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
johns75 Purchased

Hi,

I have created 2 pages exactly the same in this theme and place the very same revolution slider (same shortcode) into both pages. One comes out full width and the other boxed, why is this? What could i possibly be doing wrong?

Please help

URLs: http://webexhub.com/test/ http://webexhub.com/dashboard/
blueowlcreative

Hi there,

One of them is placed in a row container and the other one isn’t. :)

Default-user
johns75 Purchased

Unfortunately thats not it. Its just a blank page with the rev slider shortcode in it

blueowlcreative

Yes, and when no row container is met on a page, it’s automatically added! So once you continue with the content and add one, your whole content won’t be wrapped in a row container so your slider won’t be wrapped either… Hope that makes sense. :)

Default-user
johns75 Purchased

That makes complete sense, thank you, this solution worked perfectly. Awesome theme by the way, very flexible

blueowlcreative

Thanks, share the love and rate it if you like it! :)

  • Has been a member for 0-1 years

Hello, first of all: thanks for this awesome theme. Second, is it possible to to stretch the google map in the contact page to full-width?

And how do I fix my top menu? Or do I have to learn more about Child Themes?

Thanks in advance.

blueowlcreative

Hi there,

Are you a client of mine? :) Yes you can, you simply edit your contact.php template and remove the “container” class from the holder div of the map. As for the font, you can easily modify it via CSS, you don’t need child themes, for the purpose of custom CSS you have the Custom Styles field under Theme Options! Make sure you rate the theme if you like it and you want to share the love! :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, I have two questions for you :) 1. Is it possible to have a version for Wordpress 3.8.1 ? 2. How do you import the revslider /DemoData/Sliders/home_slider_940.txt ?

Thank you very much !

blueowlcreative

Hi there!

1. Yes. 2. Just like you import any slider file, create a slider, then go to import button, select the file and confirm! :)

Default-user

Perfect, thank you !

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, When I uploaded the template, it was written for “Wordpress 3.5” so I downloaded a 3.5.2 wordpress : Can I update to 3.8.1 and your theme “terra” works as well ?

Thank you ! ps : ok for slider import, wonderful !!

blueowlcreative

Sure, it does work for 3.8+ :)

blueowlcreative

Thanks, Just updated it! :)

Default-user

Yes !

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, When using this code: title=”Full of Features” icon=”cog” href=”“]Terra is rich in shortcodes and features you can use to highly customize your WordPress website./feat_text

we cant use all the icons : for example, droplets, eye3, earth cant work : what’s going on with these icons ? How do I make them work ?

Thank you :)

blueowlcreative

Hi you need to add an extra ‘icon’ param to the ‘icon’ attribute to use the extra icons like so:

[feat_text_aqua title="Responsive Design" icon="icon-rocket" href=""]Terra is a clean and modern design Wordpress theme characteristic for its responsive design.[/feat_text_aqua]
blueowlcreative

as for using the big icon on top featured text shortcode you can follow the guide in the documentation. :)

Default-user

Hi, I’m sorry but it doesn’t work : see example in enclorsure :

I want the same result as in the page “page template – services” (demo website aqua) ,”featured services” with big icons turning and appearing one after other.

If you want I can give you access to my website by email for you to understand what’s going on : only the icon listed in “services” work ? are there special images ? Different from the ones listed in the page “icons” (features – icons)

thank you very much !

Default-user

ok I’ll see the documentation tomorrow : sorry i just saw your second message : i’ll watch it and tell you if it is ok :) Have a good day

Default-user

OK Thank you. So only some images are available for this part, but not all the icons ? “Available icons are: Tell me just if it is possible to add some icons in this part (like droplets…).

brush
bulb
chat
check
cog
download
flag
graph
heart
help
person
portfolio
rocket
screen
university"
blueowlcreative

Correct, it is very easy to create the ones you need though, simply use the PSD included in the theme … Let me know if you need further help! :)

Default-user

OK Thank you : Finally, my client is ok with the ones I selected among the ones above :) Just another question about this part in page “Page templates – services – featured services” : is it possible to make the elements in “Big Icon Featured Texts Section” appear more quickly ? Especially for second line which customers dont know it will appear within some future seconds ?

thank you !

blueowlcreative

Yes, the animations are declared in these files:

\js\anims.js \css\animations.css

The lines you need to look at are associated with this class ”.section_featured_texts”, play around with the numbers to get it right! :)

Default-user

Ok it’s done, thank you !

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, In theme options – contact page : it works well putting one adress in it, but the links below are in english (Directions – Search Nearby – More). How can I do to have “Google Map” with french instructions ? Thank you,

blueowlcreative

Hi,

You can edit the contact.php template and change this bit:
hl=en
with this
hl=fr
Default-user

Wonderful, thank you :p)

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 3-4 years

Hi, I am considering buying the theme but before I do, I want to know if it is possible to use self-hosted videos? Or is it just Vimeo and Youtube compatible?

blueowlcreative

Hi, the innate shortcodes are for Vimeo and youtube as those are most popular, you can surely use some self hosted playing solution… did you check for a plugin that does it? :)

Default-user

Thank you for your answer. No, I havn’t checked for a plugin yet, but I will look into that.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, Can you tell me how to mask / erase these mentions “comments are off” from blog main page, and “comments are closed” from the blog article ? I just want it not to be seen. My customer uses the blog to post his news, not to use a blog. Thank you ;)

blueowlcreative

Hi,

Sure, put this in your Theme Options -> Custom CSS:


.no-comments {display: none}

Another way would be to simply comment out everything in your comments.php template. :)

Default-user

Hi, Thank you. The line of code above made “comments are closed” masked, thank you.

I would like to mask as well, at the bottom of the post’ image, “Comments are Off” (it’s written between author and keywords, at the bottom of the image) : can i do it with custom css or in which page must I comment this part of code ?

For example, in your page http://blueowlcreative.com/wp/terra/green/terra-for-wp-is-now-out/, it’s written :

March 25, 2013 By terra_user 2 comments Graphic Design, WordPress Themes

I would like to mask “2comments” (where in my page I have “comments are closed”

THANK YOU !!

blueowlcreative

Add this as well…

.comments {display: none}

I somehow get a 404 on your link.. :)

Default-user

You’re just wonderful ! ;-) NB : The link had a comma behind, that’s why :) Have a good day

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 3-4 years

Hi, How do I change the word “Home” in the breadcrumb?

blueowlcreative

Hi,

You can edit your “boc_breadcrumbs” method in includes/boc_custom.php. You will see the Home title there to change. :)

  • Has been a member for 0-1 years

Hello BOC, have quick question, on my portfolio-three-column.php file there is this block:

$gallery = new WP_Query($args);

                    while($gallery->have_posts()): $gallery->the_post();
                        if(has_post_thumbnail()):

                        $data_types = '';
                        $cats = array();

                        $item_cats = get_the_terms($post->ID, 'portfolio_category');
                        if($item_cats):
                        foreach($item_cats as $item_cat) {
                            $data_types .= $item_cat->slug . ' ';
                            $cats[] = $item_cat->name;
                        }
                        endif; 

Now I have multiple portfolio_categories which include, industry types as well as locations but all as portfolio_categories with no parents. How do i edit the above code to just show portfolio_categories of Industry and not location ?

Thank You

blueowlcreative

Hi,

The idea of the page is to use the filtering on top to filter through them, do you want to show only one cat by default? :)

Default-user

Thank you for your fast reply, I have solved this issue. All of your hard work is much appreciated.

blueowlcreative

Great, rate the theme if you want to share the love! :)

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 3-4 years

Hi, Is it possible to have a menu title that does not function as a link to a page? I mean that the only opportunity is to choose a page from the dropdown?

Default-user

I have another question: I’ve added two flags in the social header for the possiblity of choosing language?, but I would like it to open in the parent window and not in a blank window. Is this possible, and still keep the _blank for the social links?

blueowlcreative

Sure (for the menu title) – just use the Custom Link. How did you add the flags? Via a plugin? It should have the target option, no?

Default-user

No, i’ve added it into the theme-options.php and stylesheet.css, just like facebook etc.

blueowlcreative

Oh I see, you could check for ”$header_icons” in header.php and see how they are generated. You could add a check there for your new icons and if it’s them you could remove the target = “_blank” if it’s them. :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Very nice, clean theme, just what my company wanted..(gave it 5 stars). we didn’t use the ‘contact’ page type though, we needed to use a standard page due to the unique info we wanted to display.. how do i get the google map to show on a standard page?

blueowlcreative

Hi, thanks for the feedback, glad to hear you like the theme. You can simply install a google map plugin and easily add a map to any page! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I am interested in your template. I have a question regarding adding a news page.

I would like to have a blog page as well as a news page. The news page will include stuff like press releases etc. Is that possible with this template?

Is it possible to add a news item and have it only a portion of the text show up and the rest to be linked to either a pdf of a separate page with the full text? This would be separate from the blog.

Thanks

blueowlcreative

Hi there,

There are several ways to approach this. One way would be to distinct your news from your blog items by using separate post categories (ie. news and blog). Then depending on which category item you are displaying you can have the item use different template, that way you will have the 2 display in a different fashion. Another way would be to create a new custom post type for your news items (just google “create custom post type” to see tuts on how to do it, it’s rather simple if you know some coding), then again create your separate templates for displaying the posts. :) Thanks for your interest!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

Lovely theme! I have a problem, though! How do I make my revolution slider full width? I thought I had been setting it up the right way, but maybe not?

http/www.onlineassistenten.dk

blueowlcreative

hi,

You need to pass the rev_slider_holder param to your Row container shortcode:

[row_container dark="no" rev_slider_holder="yes"][rev_slider slider_full_width][/row_container]

Btw a theme update is coming out soon where you can force a full width view of your slider from the slider itself. Also a few theme fixes for WP3.9 will be added. Thanks! :)

Default-user

Sorry, but I didn’t understand any of that! :) I’m kind of a beginner, so could you be a little bit more specific in what I need to do? :)

Default-user

Sorry, but I didn’t understand any of that! I’m kind of a beginner, so could you be a little more specific in what I need to do?

blueowlcreative

Hi again,

So you are editing your Home page for example… at the beginning you have a shortcode for you Revslider like so: [rev_slider slider_full_width]

Basically all your page elements need to be wrapped in the Row_container shortcode (it is the building block of the theme and you need to also use it in order to create your columns later within a single row). So you would need to wrap your Rev slider shortcode in the row_container shortcode with the extra parameter of rev_slider_holder=”yes”.

Just add this at the beginning of your page, it should work! :)

[row_container dark="no" rev_slider_holder="yes"][rev_slider slider_full_width][/row_container]
Default-user

Thank you! That worked! :-) Now, can you tell me why the line/border that is supposed to be on either side of a text, is going all the way through the text? If you go to my page and scroll a bit down, you can see what I mean…

blueowlcreative

Yes, you have somehow lost the that wraps the bottom h2, use the TEXT editor instead of the VISUAL and you should have this:

[big_title small_margin="no"]
<h1>We create <strong>exclusive</strong> brands</h1>
<h2><span>We are a passionate about design bunch of fellas that take pride in their work</span></h2>
[/big_title]
Default-user

That didn’t solve the problem! Is there anything else I can do?

blueowlcreative

Sure it should work, may you send me the URL of the page where you added it please? :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How would you create this portfolio item or will it be in the instructions?

http://themeforest.net/item/terra-responsive-multipurpose-wordpress-templete/full_screen_preview/4396320

Are you using a plugin for how you’re displaying images or a shortcode for each one? (I like the lightbox that comes up when clicking on the image).

Do you customize the “Project description” as a sidebar, summary, or widget?

blueowlcreative

Hi,

You are speaking of the gallery item i suppose (check your URL, it has the TF frame and leads to the home page). So you simply add several images at once to your Featured image section and set the portfolio item as gallery, that’s it. The text is simply the content. Cheers! :)

Default-user

Is there a plugin that you use to select multiple featured images? With other themes I’ve tried, you can’t shift or command (control) select multiple images in the featured image selector.

To clarify, the post format will have gallery selected and it will be a portfolio item, with multiple featured images selected? If multiple images are featured in the (custom) portfolio post, is there still a way to pick one specific picture as featured on the page that shows all of your different portfolios?

I haven’t bought your theme yet, I just know from my history with buying themes, that when I run into a snag once I’ve bought it, I get easily discouraged, so I’m trying to take care of what looks difficult beforehand. Thanks for your help.

blueowlcreative

Hi again,

You are exactly right in all your assumptions regarding the featured image, yes you can select multiple images at that screen and yes, you can pick one to be the actual featured image. No extra plugin is needed, this is default WP functionality, what that does is it links the images to the current post. I am here should you have more questions… have you seen Savia btw, I have a few Terra clients that have switched to it instead, has more Theme Options and features… :)

Default-user

I can’t figure out how to do this with any theme I have using a portfolio, post or page, including Twenty Fourteen. I have tried shift clicking as well as command clicking (on my Mac) too. I saw a plugin called Multiple Featured Images and this still didn’t produce the desired results. What would be the steps, or do you know of a guide on how to do this? I have searched WordPress forums with no luck since you said it’s core functionality of WP.

Also, a heads up, the live preview of Savia has a broken database connection so I can’t view it.

blueowlcreative

Hi, simply holding CTRL on a PC does the job (whatever you hold to select several items at once). Thanks for the heads up, try again please.

Default-user

Sorry, I can make that happen in the “Create Gallery” section but not the featured section. I’m missing something here, I’m pretty geeky and I’m still puzzled at how you do this without a plugin, I’ve tried this from a Mac and PC, and l am familiar with how to select multiple items on either platform, but I can’t even make this happen in Twenty Fourteen on the featured image section. Could you by any chance attach screenshots of what the Admin panel looks like for the page I linked to above? That is exactly how I’ll want portfolio items to look and work.

blueowlcreative

You select several images at the upload screen, uploading several at once…

Default-user

I’m so sorry….I realized that the iFrame for demoing the theme meant that I was sending you the wrong URL. The page I am interested in is the portfolio item that has multiple images. It now makes total sense why you answered the question the way you did.

http://blueowlcreative.com/wp/terra/blue/portfolio_item/some-cool-project/ http://blueowlcreative.com/wp/terra/blue/portfolio_item/modern-wordpress-design/

Really sorry again, but can you teach me how to have multiple portfolio images appear the same way as either of the two portfolio items above.

blueowlcreative

Sure, are you a client of mine btw, as it doesn’t appear so here… :)

Default-user

As I stated earlier: “I haven’t bought your theme yet, I just know from my history with buying themes, that when I run into a snag once I’ve bought it, I get easily discouraged, so I’m trying to take care of what looks difficult beforehand. Thanks for your help.”

This is all presales stuff from someone who gets easily frustrated with a theme once I’ve bought it. As you can see, I’ve bought a couple themes from themeforest and I have no problem doing so once I feel comfortable that it will do all I need with minimal frustration.

blueowlcreative

I understand, sorry for my short memory… :) So, again, nothing to worry about regarding the multiple images upload, it’s a default WP functionality. Still finalizing the update of Terra for WP 3.9, might be put off for beginning of next week (a few shortcodes need to be updated). Once I do I would gladly send you a trial version of the theme so you can be sure all is going to be good!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Hi. I love this theme and I’m ready to purchase it. I noticed that it hasn’t been updated since April 2013, and that no comments have been posted in the past three months. Are you still supporting this theme? Do you have plans for updates? Thanks!

Default-user

Um … nevermind. Looks like there are lots of recent posts and replies by the theme owner. Thanks!

blueowlcreative

Hi,

Sure I am, a theme update is finalized as we speak and will be released till the end of this coming week, it includes a few shortcode fixes for WP 3.9 as well as the latest Rev slider version. Thanks for your interest! :)

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 3-4 years

Hi, The “Partners & Clients” I’ve used on my site doesn’t show i IE. And when I look at your demo site it works fine in IE, and that I dont understand.

Is there a way I can make it work i IE.

blueowlcreative

Hi, are you working locally or on a live server somewhere, can you send it me a URL so I can take a look?

blueowlcreative

Indeed, IE has some issues with preloading the images so it doesn’t always launch the animations correctly, a fix for that is coming up in the theme update, till then, please replace the preloadImages method in your js/common.js file with this:


function preloadImages(imgs, callback) {
    var cache = [],
        imgsTotal = imgs.length,
        imgsLoaded = 0;

    // If IE start off animations right away
    var ua = window.navigator.userAgent;
        var msie = ua.indexOf('MSIE ');    
    var trident = ua.indexOf('Trident/');

    if (msie > 0) {
        // IE 10 or older => return version number
        callback();
    }

    if (trident > 0) {
        // IE 11 (or newer) => return version number
        callback();
    }

    if(jQuery(imgs).length){
        jQuery(imgs).each(function (i, img) {
            var cacheImage = document.createElement('img');
            cacheImage.onload = function () {
                if (++imgsLoaded == imgsTotal) callback();
            };
            cacheImage.src = jQuery(img).attr('src');
            cache.push(cacheImage);
        });
    }else {
        callback();
    }
}

Please let me know if that fixes your issue and I will include it in the upcoming update! Thanks!

Default-user

It doen’t seem to fix the problem. The function works if I navigate directly to the page where “Partner & Clients” is on, but if I navigate through other pages, it doesn’t work when I go back to the “Partner & Clients” page.

I just think I will turn off the animated container row, to be sure.

Thank you for your help though… :-)

blueowlcreative

Sure it should work, just make sure you clear all your cache. :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi… again :-)

I seem to have a problem with my site. I can’t seem to make the page full width… it just goes on and on, so you have to scroll to the side to read the text. I’m a total newbie, so could you tell me how to change this?

onlineassistenten.dk

blueowlcreative

Hi there,

I think it’s the slider causing it. Please drop me a line via my profile page form, I will send you the latest slider plugin version. Also a theme update should be coming out later this week with a few fixes. :)

Default-user

When will the update be released?

blueowlcreative

Hi,

It’s been out for awhile now, please check the Version history at the bottom of the theme description page.

Default-user

Oh, I didn’t know. I was waiting for en email update or something :-) I have another question though – is it possible to completely remove breadcrumbs, so I can have a rev slider right below the nav bar on every page I create?

blueowlcreative

Actually you should have received an email from TF for the update… Yes, you can do that, add this to your Custom CSS field in Theme Options:


.full_container_page_title {
display: none;
}
Default-user

Thank you! I have two more questions;

1) Is there any way to remove all effects from the background image in a rev slider? I haven’t added any effects myself, it just seems to have a default effect.

2) I’ve now tried to update my theme to the latest version, and I thought I knew how to do it – but nothing changes. Can you explain to a total newbie how it’s done? :-)

blueowlcreative

Hi again, right above the version history you will see instructions on how to update your theme, you basically need to overwrite a few files via FTP (the list of the updated files is in your new Documentation).

As for background effects, there should be a dropdown of the effect used for your background image where you can change it. Make sure you update the slider plugin too!

Good luck! :)

Default-user

I did. I have replaced the “old” terra.zip and revslider.zip with the new via FTP, but I see no changes. Am I still doing it wrong?

blueowlcreative

Not the zip, the files is what you need to update for the theme. Go into the themes/Terra/ folder and manually overwrite the updated files. For the slider, you can simply click update and upload the new zip.

Default-user

Ok – so I think I’ve done it now. If not, I give up :-) What changes am I supposed to see?

blueowlcreative

Hi,

The theme version under Appearance->Themes for starters :)

Default-user

FINALLY it works!! :) It took my Wordpress a while to adjust to the changes! Thank you for your help!! :)

by
by
by
by
by
by