Support for Tfingi • Responsive Multipurpose WordPress Theme


Tfingi supports this item


Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

What is the latest release of Tfingi?

Tfingi’s latest release is version 1.9.
Please update to the latest version prior to submitting a support ticket.

Where to get the demo site content?

The demo site content is being shipped in the theme folder as of version 1.2
Look for the demo .xml file and import it into your WordPress.

Please ensure you select to import images too.

How to remove the padding between the header and the content?

Please use the Shortcode Composer to insert a negative Spacer of -135px or manually copy > paste the following shortcode at the top of your page content:

[spacer size='-135' mobile='-75']

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from Tfingi:

How to get support

  • Our themes are supported via their dedicated Support Boards.
  • The theme comments are not the best and fastest place to get support.
  • Please check the FAQs below - if available.
  • Our working hours are 10:00-18:00 GMT, Mon-Fri.
  • We do like to take a break over the weekend!
  • We don’t offer support via email.

What we support

  1. Responding to questions or problems regarding the item and its features
  2. Fixing bugs and reported issues
  3. Providing updates to ensure compatibility with new software versions

What we don’t support

  1. Customization and installation services
  2. Support for third party software and plug-ins