58 comments found

I have a lot of images and videos in my site and I want share each item not the url. Is it possible?

Thanks, Douglas

pixel-industry

Hi Douglas,

you can only share url as this is HTML, not WordPress.. You could only make single page for each item and then share that url..

Avazar Purchased

First of all, great template!! Working with is it easy because of your meticulous planning and documentation. My question is: On a page like Services, what’s the best way to make the left column text wrap under the right slider when the screen gets smaller? Everything else seems to stack neatly, except for that extra space under the slider.

http://pixel-industry.com/themes/index.php?theme=thalassa-html

Thanks

pixel-industry

Hi,

we just replied on your email :).

Tarah70 Purchased

Hi,

I have a question. How I know it to allow to see the facebook and twitter buttons on the prettyphoto.

Ty.

pixel-industry

Hi,

to enable social share buttons remove {social_tools: false} from above code.

Default-user
Tarah70 Purchased

Hi,Problem solved. Ty for help!

pixel-industry

No problem :)

Hi!

I have a little problem with your template on Internet Explorer. If I look at the website (www.borjamarino.com) on my laptop (Toshiba Satellite R630 – 13.3” – 1,366×768 px), menú resizes and is displayed as for responsive version website. When I display the same website in another navigator (Chrome, Firefox,...), on the same computer, everything is working properly.

I am attaching a print screen to illustrate the facts.

Thanks by advance for you help.

Best regards.

pixel-industry

Can you send me a link so I can check where the problem is?

pixel-industry

Hi dobrabant,

I just checkd your website in IE, same version and menu displays normal (laptop Asus K55A, 15’, resolution 1366×768). Here is a screenshot.


Are you sure your resolution is 1366? As on this resolution on the same version of IE11 everything looks as it should..

Tarah70 Purchased

Hi,

I have a question. How to delete the data entered automatically after sending mail?

Default-user
Tarah70 Purchased

Hi,

I found it (code place) and it’s working but now the mistake that there are not a confirmatory message and the letter does not arrive.

Thank you and sorry to disturb…

pixel-industry

Hi, There are errors in console maybe, can you check it please? Is your website online? If it is give me the link and I will take a look too.

Default-user
Tarah70 Purchased

Hi, I apologise for not having presented myself for a long time but I was long on a road. Pls give me an email adress and i sen u my test server ftp acces to test my site problem Thank you VM.

Tarah70 Purchased

Thanks for the answer! I ask it actually write it down what and where it is necessary to make a copy. HTML or PHP? I not a genius. Ty.

Default-user
Tarah70 Purchased

Hi,

I found it (doce place) and it’s working but now the mistake that there are not a confirmatory message and the letter does not arrive.

Thank you and sorry to disturb…

geniac Purchased

Hi there, I purchased the Thalassa Theme. And I am currently using the modern skin Showbiz Pro Slider, I would like to add navigation arrows as opposed to it being draggable is this possible? If so, could you send me details as to how one goes about doing this? Or the documentation for the slider?

Thanks and I look forward to your reply.

pixel-industry

Hi geniac,

can you please send us email with your files and we’ll customize it for you, as it is a bit tricky. We’ve done it to one client before and had some troubles with it, so that way it would be faster and easier for you to just send us files so we can adjust it :)

Default-user
geniac Purchased

For sure. Thank you very much! I have sent the email.

pixel-industry

Got the email.

On the iPad (mini) not sure on the normal size. The website flickers and then shuts the browser down. Can you take a look? It seems to be the slider?

http://teakwoodworks.com
pixel-industry

Hi, can you please send us email so we can send you new version of Revolution slider. It is causing the issue. We are currently preparing updates of all HTML templates, but it will be next week, so you don’t need to wait that long..

pixel-industry

Hi, we have sent you email with the files :)

I have videos HD, 1920×1080 pixels on my site. How can I solve the streaming problem for users with a low internet ?

pixel-industry

Hi,

I am sorry but we are handling support only for bug related questions. Please ask this question on Themeforest forum or maybe Stack Overflow

Vladimir

Support Forum Opening

Dear buyers,

After two years of selling on ThemeForest we decided to improve customer support experience.

First step is opening support forum to help buyers with resolving issues faster.

Support for our premium themes will be available only to buyers with valid Purchase Code so please before registering obtain Code from ThemeForest. You can read HERE how to get the Code. If you have trouble registering please contact us through contact form and we will get back you to as soon as possible.

Vladimir, Pixel Industry Team

I have two questions: 1. How can I change the speed of the testimonial carousel ? I tried change the value of speed, but nothing changed. 2. Why the main menu doesn´t work in tablets and smartphones?

Thanks a lot, Douglas

Default-user

I´m talk about the testemonial carousel. Take a look at http://www.studio19.com.br/revistas.html on the left side.

Thank you.

Default-user
roby124 Author Team

Hello,

To change testimonial speed, change the auto: true to auto: 6000 at the bottom of the page. You can change 6000 to a number you want. Increasing a number increases the lenght of a slide.

Robert

Default-user

Thanks. Solved !

Great work mate ! Will set my official website with you design :)

Default-user
roby124 Author Team

Thank you, glad you like it, we appreciate that.

Robert

I love the template, but where do I go to change the Twitter username, etc?

Thanks, Mike

pixel-industry

Hi Mike,

thank you for purchasing Thalassa, glad you like it. Regarding your question, you can change twitter username in js/include.js file. You will see twitter code at the bottom of the file. For all other social networks please see documentation, section “Social Media streams”.

Kind regards, Andrijana

I really like this template, just have one quick question. Is it possible to take the “Dark Skin” version of the site a little darker? (Closer to a charcoal grey)? the color scheme i am working with is Black, White and Bright Yellow.. so if we are able to take this template and move the darkness back a couple shades it would be awesome.

Thanks. Corey

pixel-industry

HI forgenet,

yes you can adjust theme skin, but you need to dig a bit into css :). If you know css then it shouldn’t be a problem.

Andrijana

63 Purchased

Sorry to bug you. I’m trying to slow down the speed of the testimonials by changing the 50000 number at the bottom of the page but nothing happening. Is this the right thing to do? This is the only way i see how to change speed in documentation page.

Default-user
roby124 Author Team

Hello,

Use the following jquery code at the end of the page to set the duraton of a slide and slide time:

// TESTIMONIAL CAROUSEL
$("#testimon-1").carouFredSel({
    auto: {
       play: 'auto',
       timeoutDuration: 80000 //** Adjust this to the desired number of milliseconds
    },
    swipe: {
        ontouch: true,
        onMouse: true
    },
    scroll : {  
        items : 1,
        duration : 400,
    },
    width: 'variable',
    height: 'variable',
    items: {
        width: 'auto',
        visible: 1
    }
}); //TESTIMONIAL CAROUSEL END

timeoutDuration sets the time for the slide in miliseconds, while the duration sets the duration of a slide effect between slides.

Robert

63
63 Purchased

thank you

Hi! What about PSD files? are they included? thanks!

Default-user
roby124 Author Team

Hello,

No, PSD files aren’‘t included with HTML version of a template. If you need it, you can still buy it separately.

Robert

Marinna51

ok. thanks )

63 Purchased

Great template, excellent help with fixing problems.

One last thing for me to annoy you with – is there a way to make the menu sticky? It doesn’t matter that much, but i quiet like it!

Thanks, 63.

Default-user
roby124 Author Team

Hello,

Yes, there is, but it requires modifying html and css files. You can achieve the stickiness using the css code “position: fixed”. The menu doesn’t have 100% width, so if you add the position: fixed rule, it will scroll with window, but wont be 100% width. To achieve the 100% width, you will have to move the nav container to a new row in html.

The simplest solution would be to make the whole header stickied. You can do that by using the following code:

.header-wrapper {
    position: fixed !important;
    background: #fff !important;
}

Robert

63
63 Purchased

thanks

0870711 Purchased

How do you register on your support site?? I can’t get past the bot check. it’s asking for a website I am registering I have tried many and still can not get past the bot check. I need suport but can’t register.

pixel-industry

Hi, Enter just: pixel-industry

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