399 comments found

How do you redownload or update the theme once you’ve purchased it? WP admin panel does not show it in the theme update area as an available update. Thanks!

simonbouchard

It seems you didn’t buy the Theme. I can’t see a “purchased” tag within your name. Contact Envato support.

Default-user

I did purchase it and have receipt. I’m confused. I can email you my paypal and envato reciepts.

simonbouchard

Please, email proof of purchase to “support@ototw.co”. Thanks

hi, i ve updated the theme. i ve some problems with the home page www.habra.it

i ve try: - install a new agency theme with another name. - recreate a new home “page” - reset the theme option

nothing… help me please

carloalbertodellasiega

i ve sent the mail. check it please

carloalbertodellasiega

yes but the home page doesnt work… the footer widget not exist e problem with the font

Bonjour,

Savez-vous comment on peut traduire les différents titres comme dans la version précédente du thème s’il vous plait ?

Merci d’avance, www.black-trombone.fr

simonbouchard

Bonjour,

Il faut simplement editer le code source des fichiers .php à certains endroits.

Vérifiez-les, vous allez rapidement faire le tour de chacun et changer les mots anglais -> français.

- Simon

fitaerc Purchased

Hi, thanks for the update. I updated the ‘theme file’ throughout ftp but there is no option to activate it on the dashboard . How do we update it without losing the customised theme? Thank you.

simonbouchard

Hello,

If you have customized the theme’s code source, you’ll need to applied these modifications again.

If you have overwritten your files throughout FTP, you loss them.

There is no activation to be done when you replacing files via FTP.

- Simon

Default-user
fitaerc Purchased

Hi Simon, thank you for the reply. I haven’t customised the source code actually. I mean I customised the theme by adding images etc. I managed to upload the theme but I lost all the project items plus contact page and sidebars did not look alright. Will you be making any more corrections? thanks

dlorenzo Purchased

For all those having issues on the slider in the Agency theme after loading recent update: You gotta change the code in inc-featuredwork.php to:

<h3 class="title"><span><?php _e('Featured work', 'ototw'); ?></span></h3>

<div id="featured-work">

    <ul>                
        <!--?php query_posts('post_type=projects&posts_per_page=6'); if ( have_posts() ) while ( have_posts() ) : the_post(); ?-->
        <!--?php 
            $terms = get_the_terms($post->ID, 'projects_item_types');
        ?-->
            <li class="view view-first">
            <a class="tall" href="<?php the_permalink(); ?>" title="<?php the_title(); ?>">
                <?php the_post_thumbnail('project-small'); ?> 
                <div class="mask">
                    <h2><?php the_title(); ?></h2>
                    <p class="type">
                           <?php 
                              if($terms) { 
                                $numTerms = count($terms);
                                $i = 1;
                                foreach($terms as $term) {
                                    echo $term->name;
                                    if($i < $numTerms)
                                    echo ', '; 
                                    $i++;
                                }
                            }
                           ?> 
                    </p>
                </div>
            </a>
        </li>                
        <!--?php endwhile; wp_reset_postdata(); ?-->
    </ul>

</div>
<div class="fix" />

Rgrds

dlorenzo Purchased

Is it possible to create additional sub menus up to three steps down and make them visible in the main menu when opening the dropdown?

e.g.

Home (Main Menu) – Home (Sub Menu 1) —Home (Sub Menu 1.1) - Home (Sub menu 1.1.1)

At the moment only one step down is possible…

Thank you, Rgrds.

dlorenzo Purchased

Ok, found possibility to set depth to 3 in functions.php. So far so good. After setting depth to “3” the sub menu is showing up.

But it’s showing up permanently under the frist sub. How can I adjust my settings in the css, that it will only fade in, when going with the courser over the ralted menu topic?

Here is an example: See main menu title “Werbetechnik” and you see, what I mean:

http://blickneu.blickmedia.de/

Rgrds

jonarnott Purchased

A couple of questions.

Firstly the theme says it has a dark / black version. How do i activate this? it’s not obvious in the theme options?

I though i could deactivate the updates and free text widget area directly below the slider on the home page? How do i do this? I cannot see the options. Further where would i type the text to go in the text widget area directly below the slider if i wanted to? again not sure where the widget for this is?

Thanks Jon

simonbouchard

Hello Jon,

Sorry for the light / dark version, when we released this theme first, the options panel gave you choice of two color scheme version only. With the last major update, we removed this and added a color scheme manager with unlimited colors.

These section are not widgets. If you want to remove/edit these 2 sections, you can do it by editing the front-page.php file.

- Simon

mizrah Purchased

Hi,

I purchased your theme and did all the uploading of the dummy site etc to get me started however the slider seems corrupted, as it displays the images in a row rather than slide style

Please have a look and let me know what the issue is

My site: www.fiftyfoundrysaints.com

Thanks Very much mizrah

Hi,

This is a beautifully designed theme, elegant and with great attention to detail. One question before deciding to purchase it: the live preview displays correctly in iPad only when seen with the Themeforest frame. Once the frame is removed, one has to pinch the screen in order to resize the site so it fits the iPad. This has to be done every time a page loads. Will this be fixed?

Thank you.

Hello,

If someone could help me that would be great. I’m having a problem with the Slider… my website is www.atelierdeobras.com It’s not centered and it’s just positioned funny. I was wondering if I could fix it by updating the theme, but I don’t really know how I can do that.

Thanks a lot.

simonbouchard

Hello,

Seems like you fixed it, everything is centered and looking good now…

Simon

Default-user

I just did it. Thank you a lot anyway :)

elyoop Purchased

i need to know how to create the four column footer like on the example page ther all in one column I’ve creted them in the widgets area am i missing some thing here

my site is yoop.co.uk

simonbouchard

Hi elyoop

Here was used a column shortcode. This is not in the footer but in the bottom part of the page. you can add the next shortcode in your post in order to get the same thing.

[one_fourth]
1/4 Column
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has. [/one_fourth] [one_fourth]
1/4 Column
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has. [/one_fourth] [one_fourth]
1/4 Column
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has. [/one_fourth] [one_fourth last=”last”]
1/4 Column
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has. [/one_fourth]

-Victor

Just curious to know if this theme will updated with responsive design? Love the example site—great work!

Dimitrios

jeffamm Purchased

I’m having many problems with this theme and hoping you can help:

1. I attempted to follow the instructions but they appear to be out of date with the current wordpress configuration. To import the two @IMPORT files should we be using the Option Tree area of the panel? If so, OptionTree says that the import method has been deprecated. Also, I tried using it and it appeared not to work. Then I tried tools/import and installed a wordpress importer for the xml file. This appeared to have added data but with some duplication.

2. I’m having the same problem with the slider as mizrah reported 9 days ago and which has not received a response. My slider images don’t cycle, they just all appear with a right-hand scroll bar. Does this feature actually work?

3. I tried to login to your support forum but it appears to be trying to require me to register for a captcha key? This makes no sense. When I try to follow the instructions it asks me for a domain for my key, which also makes no sense since I’m trying to login to your site.

TO OTHERS THINKING ABOUT BUYING THIS THEM: I strongly suggest you do not buy until you see that users such as mizrah and I are able to get the slider issue answered and access to the support forum.

DEADesign Purchased

I have exactly the same problem with home page slider position like catarinaleao above. It is not centered. See it at www.deadesign.com.pl I don’t know how to solve it. Please, help me! Danka

DEADesign Purchased

Hallo! Is somebody there to answer people questions?!!!!! Do we all, who purchased your theme, have to feel cheated, or maybe you help to solve the problems in the end!

DEADesign Purchased

How to show featured works on home page?! How to set home page slider? Does somebody know? I have no help from the theme designer, so maybe some of you may help me? Thanks in advance for any support. Danka A.

simonbouchard

Hi DEADesign,

Go to Appearance -> Theme Options -> Home Page -> Sett the home page Slider, featured work.

Please read the documentation because it will help you understand better how the theme works and how to minimize the working time.

Regards - Victor

DEADesign
DEADesign Purchased

Hi Victor, I have read the documentation of course. As I see I am not the only one to have problems with setting home page. I have the slider on, featured works enabled. Just look at the website www.deadesign.com.pl to see what is wrong. I have set 3 text widgets in home page and I can’t see them, too. Moreover, projects do not sort when I imply my own categories?! I had to remove them all. This is not the first WP theme I’ve implemented. Just recently I did e-commerce website on Cheope theme which is much more complex. As I was able to do that, I think it is not a problem with my ability to read documents. I have purchased your theme for my pro website so do understand my frustration if things do not work well. Maybe think of improving the things that cause troubles to so many people who like your theme, paid for it and trust you. Just my opinion. Best Regards, Danuta Antas

simonbouchard

Hi,

Can you send me at vtihai@ototw.co a user and password for wp-admin.

-Victor

DEADesign Purchased

Victor, I have sent you mails with access to my website. Yet, after several days I can’t see any signs of improvement. I feel really disappointed:(

simonbouchard

Hi, Follow my latest instructions, and let me know what do we have now.

- Victor

DEADesign
DEADesign Purchased

OK, thanks. I’ll do what you’ve suggested and let you know the results. Thanks, Danka

Bonjour Simon,

Je rencontre un problème dans le gros titres de mes pages.

Avant, ils apparaissaient blanc sur fond noir mais à présent c’est blanc sur fond grisé et rayé… Pourtant je n’ai pas touché au contenu du site depuis notre dernier échange. Que puis-je faire ?

Merci d’avance, www.black-trombone.fr

Je viens d’essayer de rentrer dans ma admin et j’ai été hacké !!!! Help !!! http://www.black-trombone.fr/wp_admin

Que faire ?

Default-user

Comment mettre wordpress à jour sans accéder à l’interface administrateur ?

simonbouchard

Copy the missing or changed files to server first, after that you will have access to wp-admin.

Default-user

Je l’ai déjà fait et cela ne fonctionne pas…

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