48 comments found

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
ivosilva Purchased

Hi! How can I add a link to a page in the photobooth section? Instead of opening the photo?

Default-user
ivosilva Purchased

Or if somehow in the popup we could put a vimeo video instead of the image?

2BrokeDevelopers

If you can put your requests in an email and send it to Support@25rows, we will do our best to adapt the themw tobour buyers needs.

Default-user
ivosilva Purchased

Thank you, I’ve sent an email.

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years
wagster Purchased

Very cool theme indeed, and coded cleanly so not hard to customise. Had a few issues with v1.0 so emailed support – they were very helpful, found the problem, emailed me the updated file and released a new version.

A++, as they say on ebay.

2BrokeDevelopers

Excellent! Thanks wagster! We’re glad you’re happy ;) We try our best ;D

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, love the design. Does this theme integrate with Woocommerce at all? Is there even an option to have a page off of the main page?

Thanks!

2BrokeDevelopers

Hi Brian, you can add pages to the theme just like you would with a full site. We have not tested it wirh woocommerce though.

Default-user
brianm37 Purchased

Thank you!! Purchased!

  • Bought between 500 and 999 items
  • Has been a member for 3-4 years
jtap Purchased

Hello, great theme! Quick question on the PhotoBooth section – how do I show the categories (All, Beards, Trims, etc.) and also limit the number of images initially shown to 9 as in your theme preview? Thanks!

2BrokeDevelopers
Hi Jtap, thanks for purchasing!

To show the Categories, you need to add tags when adding an image (Custom post type).

Regarding the number of images display, the number of gallery items you add in the admin section, the number of images will display. You can also control this by setting how many custom post types are displayed by going to: Dashboard > Settings > Reading – Then set the number of posts you would like to display.

If you need any help, just let us know by visiting http://25rows.com/support
Cheers :)
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
biotzisc Purchased

Hello 25 Rows Team. As I you asked me after I opened this ticket: Posted by studiobiotza@gmail.com (2013-06-08 6:29 AM)

Main internal Menu on \"The Barbeshop\" WP Theme doesn\'t appear (Open - Support)

I bought the Theme through Themeforest, and after 30min searching for it, I can’t find my purchase ID.My profile name on Themeforest is biotzisc. I hope you can see my purchase orders there.I have several issues within the installation, but one of the main ones is that the Barber Shop Backend menu that should appear when clicking the leftside tab right over the “Dasboard” tab, appears empty…

I email you trough here so you can see my purchase details.

Regards

2BrokeDevelopers

Hi there, We replied to your support ticket.

  • Sweden
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Don’t you guys have a XML file for this theme? I bought, installed it but can’t make it work and I need to be guessing how to do stuff, would someone show me how to make the theme like the showcase so I can start from there?

2BrokeDevelopers

Hi Paulo Thanks for the purchase! No problem! Please drop us a line at support@25rows.com and I’ll send you the demo’s content.. Thanks,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
evabt Purchased

I’ve just purchased the theme, thanks for the good work. But i think it doesn’t include sample data. Could you send me an xml file please?

Default-user
evabt Purchased

:) thanks

Default-user
evabt Purchased

Hi, the xml file doesn’t work. No menus, no sliders, no demo content…

2BrokeDevelopers

Howdy

Could you please send an email to support@25rows.com?

Ty,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
dv1070 Purchased

Is there a demo file to upload dummy content?

2BrokeDevelopers

Please send a request to support@25rows.com ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
samuemx Purchased

Hello,

I purshased this theme and would like to have some test content. I emailed to support@25rows.com but nobody answer and the support page is not available.

Could you send me the XML file to samuemx [@] gmail [dot] com

Thanks!

2BrokeDevelopers

Hi samuemx; massive apologies for the late replay; we’ve run into some unexpected events and have had to put everything on ice. We’re back now though, better than ever and would love to help :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Great theme! Can you put a video into the main slider at the top? Vimeo or Youtube?

2BrokeDevelopers

Hi jeichar; please accept our sincerest apologies for the late response; we have had to close our doors temporarily due to unforeseen circumstances. We’re back now though :) Unfortunately The Barbershop does not support this, but if this is a sought after feature we could possibly address this!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Peterryan Purchased

Hi I purchased this theme less than a month ago, after the Verion 1.3 was released, only the version I was able to download and install says it is still version 1.0 in the read me text file and in the wordpress ‘theme’ choice directory. Having the problems that the upgrades should address, but there is no way of getting the latest version, especially since the support has left and not answering questions.

Does anyone have the upgraded theme and is able to pass it on?

2BrokeDevelopers

Hey Peterryan; we’d like to extend our apologies for the late response. Due to unforeseen circumstances we were forced to close shop. We are back now though more dedicated, better skilled and more amped than ever. We have given The Barbershop WP theme a spit and polish and am glad to announce its re-release. Please let us know if you still required assistance :)

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States
mdevaney Purchased

“Unfortunately, 25rows has gone into an indefinite hiatus and is unable to respond to any support requests. Please accept our sincerest apologies..” what is that crap? Money Back!

Photobooth is a complete mess, with no help on how to make images align. I’ll give ya 24 hours to respond otherwise i’ll be requesting my money back.

2BrokeDevelopers

Howdy mdevaney. We totally understand your disappointment. The reality is that our hands were tied and we couldn’t tend to any queries. We realise that this may have resulted in losing you as a customer, but we’d like to offer our sincerest apologies for any inconvenience caused and in addition, to reassure you that we are back and better equipped to offer a better service with better themes ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is there a way to add an instagram feed anywhere?

Thanks!

2BrokeDevelopers

Hey 1121designgroup, massive apologies for the late response. Unfortunately The Barbershop does not cater for this, but if this is a sought feature, we could definitely address it :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

why are the purchase link not working??

2BrokeDevelopers

Hi BICinvest; please accept our apologies for the late reply. Like The Barbershop WP theme, we have returned from the ashes, better than ever! If you are still interested in our theme, please give it another go; it should work now :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi everyone,

I just purchase THE BARBERSHOP THEME!

Please, would anyone send me the XML demo’s content?

Thanks in advance,

2BrokeDevelopers

Hey tuiuiucomunicacao; we’d like to thank you for your purchase and to aplogise for the late response. Due to unforeseen circumstances, we had to close shop. We’re back now though, eager to help! Do you still require assistance?

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • United Kingdom
Panicdots Purchased

K guys, maybe we can help each other?

My issue: I can’t get the colours for links to change. I change them in the options, but they dont change on the site. Any help would be great.

2BrokeDevelopers

Hi Panicdots; we would like to offer our sincerest aplogies for the late response and lack of support. Unfortunately it couldn’t be helped. We are however, back for good and eager to help you out! If you still require assistance, please lodge a ticket on our site so that we can sort this out for you :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

is there a live preview link somewhere?

2BrokeDevelopers

Hey silentrob; we apologise for the delayed response; we ran into some issues that ended up closing our doors. We’re back now though and have revamped everything. The live link should work now? :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I would like to see the Live Preview, but the link is not working: “This Account Has Been Suspended”.

Is there any solution?

Thanks, Andrea

2BrokeDevelopers

Hi Andrea; thanks for your interest and sorry for this late reply; the live link should be working now? :)

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • United Kingdom
Panicdots Purchased

REFUNDS ALL AROUND!

2BrokeDevelopers

Hey again Panicdots; again, we’re massively sorry for any inconvenience caused; you’re fully entitled in being upset. All we can do now is offer our promise of undivided and solid support.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
se900se Purchased

How do I get rid of the line that says: Sample page? The phrase is clickable and leads to a wrong page – this may distract visitor.

As well as

For some reason when I put google map link it doesnt appear at the website.

raysonpark.com

Default-user
se900se Purchased
How do i get rid of ‘All’ word? http://raysonpark.com/#photobooth
Default-user
se900se Purchased

The twitter isn’t inserting news posts. I like the theme, but im really not happy with everything not working and you not caring to reply to my questions

Support is needed immediately

2BrokeDevelopers

Hi se900se

We apologise for any inconvenience caused. Unfortunately some unforeseen circumstances led to us being forced to close our doors. We’re back though, rock solid!

To remove the Sample Page menu item, you simply have to delete the sample page (under Pages) or remove it from the default menu (under Appearance > Menus).

The description for the Team members is the “content” in the main editor window when adding the members.

To get rid of the “All” word some coding is in order. If you still require this change, please shoot us an email or lodge a ticket on our site.

The map requires the <iframe></iframe> snippet. Is this what you’re using?

The Twitter insert should be working now; we’ve implemented a new and better method.

I hope this helps :) thanks for your support!

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