55 comments found

Hi Guys!

After updete to WP v. 3.9 theme shows up many bugs. Can u help me?

URL: http://kosmetyczkatarnow.eu/

redfactory

Hi,

I see you bought the first The Beauty Salon theme. I left you a comment there ;)

Cheers!

zzed Purchased

Hi, can you tell me please how to show tils in 3 columns full page not in 4 on “Homepage” and on “Services” page? Thank’s

redfactory

Hi,

We’ve build the feature into the theme :) It will be available for download in a couple of hours.

Cheers!

Default-user
zzed Purchased

Nice! 5 stars to you

redfactory

Thank you! :)

Hi Sir,

Is it possible to reduce the height of the slider at all? Cant see how?

Want to try and get some of my important content within view on initial page load too :)

Thanks

redfactory

Hi,

Yes I see that there’s css missing for the footer gallery. Could you maybe have deleted that by mistake?

Insert the following at the bottom of the style.css file:

#footer-gallery {
  position: relative;
  width: 100%;
  height: 160px;
  overflow: hidden;
}

Cheers :)

Default-user

Thanks, truly brilliant support – that works great!

redfactory

Hi,

That’s great to hear!

Cheers!

PS. Don’t forget to leave a rating for our theme, I would really appreciate it :)

Is it possible for me to remove the words “The Beauty Salon” on the top of my website????

redfactory

Hi,

Yes you can change the site title under Settings -> General. You can also insert a logo under Appearance -> Theme Settings.

Hope this helps :)

Is it possible to remove the words “The Beauty Salon” from the top of my website????

redfactory

Just replied to your other comment :)

LLMS Purchased

Great theme! I have purchased this theme but I am having a problem with the homepage and the tiles. I removed a few demo tiles that I didn’t need as well as the search filter and it looked great! Now all of a sudden the tiles are smaller than your demo so I was forced to add the search back to align everything. It is a mess please help!!! PS they are either to long and tall or to squished together and the width changes.

redfactory

Hi,

Could you please give me a link to your website (without the search) so I can take a look? I’d like to see if I can quickly solve this for you :)

Cheers!

I’ve posted this question 20 days ago on red factory support forum, and no answer.

http://support.redfactory.nl/forums/topic/frontpage-block-link-tiles-page-tiles-height-excerpt/#post-7110

Can you tell me something please?

Hi there ! I bought you a team when I installed Woocommerce on it just crashed on me! Please help me out!

redfactory

Hi,

I’m not quite sure why it would crash, but woocommerce is not supported out of the box. If you want to make it work you’ll need at least some experience with php, html and css. Have you done anything like this before?

Cheers :)

Default-user

Yes but where do I need to edit the woo or u?

redfactory

Hi,

You’ll need to edit this yourself I’m afraid. We try to make our themes as best as we can, but sadly it’s impossible to build in support for everything. Hope you understand :)

Cheers!

When I purchased this template i was under the assumption that it was already structured and put together. I uploaded it to find that I have to create everything. Was there something I missed. i just wanted to be able to plug nee photos in and change a few things. Please help

redfactory

Hi,

We’ve included the demo content in the downloaded package. You can import it via “Tools -> Import”. That way you’ll get the same pages we have :)

Cheers!

How can I remove the title boxes from the slider? Its not on the front page anywhere.

Thanks!

Default-user

I don’t like leaving bad reviews but you stopped giving me support!!!

redfactory

Hi,

Sorry for the delay! You can prevent the social buttons from hiding by opening the style.css file in the theme folder and searching for ”#top .socialicons”. Remove the whole element and you should be fine :)

Regarding the other adjustment, if you follow my instructions the links will open in a new winow.

You can also open a ticket on our support forum. We have support staff available who can answer your questions within 24 hours :)

http://support.redfactory.nl/

Cheers!

Default-user

thank you!! I have a happy client now!

I’ve uploaded the theme, but for some reason the navigation menu doesn’t want to work. I’ve selected the mainmenu to appear as the Main Menu and still nothing. I’ve imported the demo xml file and still it doesn’t want to work for me. Any help would be appreciated. Site: http://olalombardi.com/dev/

Default-user

Tried that and it unfortunately does not work. Any other remedies?

Default-user

I deleted the theme via FTP, re-installed it, set the three theme locations and now it’s working. YEAH!

redfactory

Hi,

Glad you have it working now! :D Very weird bug though. I’ll keep this remedy in mind if this ever happens again.

Cheers!

Is it possible to add more Social Media Icons in the header? Great theme by the way :)

redfactory

Hi,

Yes it’s possible, but not in the theme settings I’m afraid. You can add these icons by editing the code though. Everything is in place to simply hard-code them into the theme :)

You can find the code in the header.php file in the theme folder. Search for a div with a class “socialicons”.

Hope this helps :)

Hi! I need help uploading the demo content. When i try to upload it with the Wordpress Import Plugin, it sends this error:

“Bad Request

Your browser sent a request that this server could not understand. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.”

Help please!

redfactory

Hi,

Could you please open a ticket on our support forum for this? Our support staff will be with you shortly :)

http://support.redfactory.nl/

Cheers!

Hello,

Great theme so far!

Question: I would like to put a button in the frontpage block #2. I want a button with a simple link to another page. It would be ideal if I could put there the button that looks like the “Subscribe” button in the demo version (frontpage block #2). How could I do that?

If it is too difficult, then how do I put another button in the frontpage block #2? As I understand, shortcodes don’t work there…

Thank you.

redfactory

Hi,

Could you please open a ticket on our support forum for this? Our support staff will be with you shortly :)

http://support.redfactory.nl/

Cheers!

Hi guys, i love the theme. 1 quick question, could someone give me the code to add so that when people scroll down a page the menu remains at the top of the page?

Thanks in Advance

Ben

redfactory

Hi,

Could you please open a ticket on our support forum? Our support staff might be able to help you out with this :)

http://support.redfactory.nl/

Cheers!

by
by
by
by
by
by