redfactory

redfactory supports this item

Supported

383 comments found.

Miaoguo

Miaoguo Purchased

The technical support is very weak for this theme. The support is only through forum, which I’ve seen before but the problem is it never could verify my purchase, and last time I had to pay a developer to fix my problem. I’m having the same issue and I don’t want to keep paying someone. I sent a message from profile but got the same reply asked me to post in forum (which I can’t verify).

I’ve purchased many themes on this site, many of the themes provide very fast support and a lot of the times if you ask a question from the profile they will be able to see that you’ve done the purchase, and they will answer right away. I have to say this RedFactory is VERY disappointing when it comes to technical support! If you are not a developer, keep that in mind, because you may piss off some of your clients.

Miaoguo

Miaoguo Purchased

Problem resolved, the new tech support is very helpful!

Hi there, dont know why since the last update I am having some problems with my site..as you will see in the products page viewe just can access to the first page of all the products I have registered. Can you fix it? wwww.http://carolinadecastrobeautycoach.com/

p.d.. how the white scroll minimenu in the home (just above the menu) can be removed?

Many thanks!

jamieb23

jamieb23 Author Team

Hi there, if you’re still experiencing technical problems please post a thread on our dedicated support forum at http://support.redfactory.nl/ where a member of our support team will be able to help you further.

Love this theme! Will I have to install a specific plugin to setup the shop/cart feature? On the demo, I can select a product, add to the cart and proceed to checkout using Paypal.

Please advise

Hi there, I made a comment 5 days ago and have yet to hear back from anyone??

Hi there, I made a comment 5 days ago and have yet to hear back from anyone??

jamieb23

jamieb23 Author Team

Hi there, I’ve taken over answering comments as from today, I apologise you’ve not had a response yet. Yes, you will need to install the WooCommerce plugin to enable the sales on you site.

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