358 comments found

meregha Purchased

Dear, we have just updated WP to last version and the Theme is broke, the tiles are not shown. Any quick fix before the upgrade?

redfactory

Hi,

We’re working on a fix for this one. Hang in there, we’ll get back to you asap!

Cheers :)

lealta Purchased

Hello guys, same problem with the tiles after update. Are you aware of this?

redfactory

Hi,

We’re working on a fix for this one. Hang in there, we’ll get back to you asap!

Cheers :)

kotos Purchased

agree: Theme is broke, the tiles are not shown.

redfactory

Hi,

We’re working on a fix for this one. Hang in there, we’ll get back to you asap!

Cheers :)

digusto Purchased

I have the same problems tiles are not show theme is broke. Please give some news to fix it.

redfactory

Hi,

Thank you for the wait! We’ve just uploaded the WP4.0.1 fix to themeforest. It should be available in a couple of hours.

Happy holidays :)

Cheers!

Default-user
digusto Purchased

Ok thank you, I installed the update. The images are showing again now, but only by 2 pictures the arrow/link is showing by the other two it doesn’t. Please see www.unraggiodisole.ch and also I tryed to change the background and also the color of the font but I was not able to do that as it was before :-(

redfactory

Hi,

Could you please open a ticket on our support forum? Our support staff will be able to help you out with this :)

http://support.redfactory.nl/

Cheers!

Same here, tiles not visible since last WP update.

redfactory

Hi,

We’re working on a fix for this one. Hang in there, we’ll get back to you asap!

Cheers :)

And I’m having the same problem too. No tiles on the front page :-(

Default-user

Hi, I try to upload the update, but WP says: ‘Destination folder exists. Installation fails’. Please, how do I update manually?

Default-user

Hi, Have solved it

Thanks it works. /Ole

redfactory

Hi Ole,

Glad you fixed it! Have fun with your website :)

Cheers!

xyom Purchased

same here .. no tiles on the front page :(

redfactory

Hi,

Do you maybe have a link to your site for me so I can take a look? We’d like to fix this asap :)

Cheers!

redfactory

Hi,

We’re working on a fix for this one. Hang in there, we’ll get back to you asap!

Cheers :)

regancr Purchased

Tiles are not showing on the homepage – can you please let me know when you have an updated? Will it be emailed to everyone? Or just an update to the theme?

redfactory

Hi,

Thank you for the wait! We’ve just uploaded the WP4.0.1 fix to themeforest. It should be available in a couple of hours.

Happy holidays :)

Cheers!

Default-user
regancr Purchased

Thanks! Will this just be a simple update in Wordpress or does it need to be reuploaded?

redfactory

Hi,

If you haven’t made any changes to the code then you can simply overwrite your current theme without any problems :)

Cheers!

Hi,

Do you have any timing for tile re-establishement please?

I was hopping to put my website online to sell voucher for x-mass…

Thanks for your help

redfactory

Hi,

Thank you for the wait! We’ve just uploaded the WP4.0.1 fix to themeforest. It should be available in a couple of hours.

Happy holidays :)

Cheers!

Hi,

tiles are not showing. Please fix it quickly, our client asks every day for the fix!!!!!!

redfactory

Hi,

Thank you for the wait! We’ve just uploaded the WP4.0.1 fix to themeforest. It should be available in a couple of hours.

Happy holidays :)

Cheers!

hi,

can u help me please,

since few days and without reason, images in the home page does not display, why ? You can url here.

see configuration page :

[tiles margin=”normal” post_type=”post” post_status=”publish” author=”” cat=”” tag=”” posts_per_page=”8” offset=”0” order=”DESC” orderby=”date” background=”primary” slideshow_speed=”4500” animation_speed=”300” animation_order=”random” only_thumbnailed=”yes” show_title=”yes” show_excerpt=”no” show_link=”yes” style=”” tile_style=”“]

i send you private acces to admin.

redfactory

Hi,

Thank you for the wait! We’ve just uploaded the WP4.0.1 fix to themeforest. It should be available in a couple of hours.

Happy holidays :)

Cheers!

Hi,

Any progress on the “tiles” issue? It seams to be global problem by everyone.

redfactory

Hi,

Thank you for the wait! We’ve just uploaded the WP4.0.1 fix to themeforest. It should be available in a couple of hours.

Happy holidays :)

Cheers!

Same here with tiles issue. Got a client viewing the site tomorrow to sign off and the tiles don’t work ;)

redfactory

Hi,

Thank you for the wait! We’ve just uploaded the WP4.0.1 fix to themeforest. It should be available in a couple of hours.

Happy holidays :)

Cheers!

Same issue with the tiles!

Could you help me out what to do if the update WP 4.0.1 is ready? I’m kinda new to wordpress.

redfactory

Hi,

The update is indeed ready for download now :) If you haven’t uploaded the theme yet you can do that now, or overwrite it via FTP. If you have installed the previous version of the theme you can remove it from the WordPress backend, and upload the new version.

Hope this helps :)

Default-user

Where can I get the new version?

Default-user

Can someone tell me where to download the newest version?

Hi, great theme, thanks. I do not see how to display an image as a lightbox or similar. What is the Shortcode for this, greetings and thanks for responding.

johnpeterjp

Hello, anyone there?

7men Purchased

Hi there,

I downloaded the new update version of your theme, however, the tiles on the homepage keep being broken.

Can you please take a look at www.bloembinderijvanderpost.nl to see where it goes wrong?

I tried to post a ticket on your support forum, however your site doesn’t recognize my purchase code! #*#$$@

Please contact me directly: info @ 7men.nl

Thanks in advance, Ronald

themeiam Purchased

Having the same error as everyone else with tiles not showing. I noticed that you have replied that there was an update to the theme that should fix this, but I’m not seeing any notifications about a theme update when I log-in to my site’s WordPress backend. Am I suppose to download the latest version from here as a zip and install it, just like I was if I was changing my theme? If I do that will I lose any of my settings?

Please advise, thank you!

Hello, anyone there?

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