324 comments found

Sorry if this has been posted already, but how might I adjust the testimonial ticker length? The transition speed is way too fast and thus there isn’t time to read the whole testimonial.

Thanks

redfactory

Hi,

Which ticker do you mean? The tiled gallery on our demo frontpage? Let me know and I’ll show you how to change it :)

Cheers!

How do I disable the mobile version? Sorry if this has already been asked just couldn’t find it any where. Thank you!

redfactory

Hi,

These type of questions are best asked on our support forum. Our lead developer is on there and will be able to help you with this.

http://support.redfactory.nl

Cheers :)

rprestoni Purchased

Does this layout come in standard site template / html mark-up and not wordpress

Thanks

redfactory

Hi,

I’m afraid that it doesn’t. As the description states, this is a WordPress only theme. You can strip out the WordPress functions, but it will take a bit of time to do so. Though if you have experience with php and html it won’t be that difficult.

Cheers!

Default-user
rprestoni Purchased

Hi,

Can you refund it as we will not be spending the time on stripping this out. We have found alternatives and we will download them once you refund it.

Thanks

redfactory

Hi,

Envato is in charge of giving refunds since we have no controle over it I’m afraid. If you haven’t downloaded the theme yet they will surely give you the refund. But if you have, it will be harder since it’s clearly stated that this is a WordPress theme.

Envato support: http://support.envato.com/

I guess you bought this theme because you liked the design, and for that I’m thankful :)

Cheers!

chaddyer Purchased

How do I disable comments in this theme? Thanks!

redfactory

Hi,

You can either disable comments globally under “Settings -> Discussion” or per page/post at the bottom of the page under “Discussion”.

Cheers :)

Default-user
chaddyer Purchased

Thanks…what I mean is how do I get rid of the comments area completely? I don’t want the name/email/website/comment area at the bottom AT ALL.

redfactory

Hi,

If you disable the discussions then the whole comment form will be removed from view :)

Cheers!

Can I use the Link in the tiled gallery for a Page? It schould work licke a portfolio. Is this possible?

redfactory

Hi,

You can either set up the tiles with posts automaticly, or specify everything manually. The latter means that you can set up the title, content and link for every tile individually. I think that’s exactly what you’re looking for :)

Cheers!

Hi,

I was looking at your live preview and I will like to use your theme to build a website, just two question, if I buy the WPML plugin can I used German and English website and second, If a add a calendar plugin can I show it in the home page inside a column? or have to use it only like a widget?

Thanks!

redfactory

Hi,

Yes you can use the WPML plugin to have German as a first language, and use any other language as a second language.

Regarding the calendar plugin; If it’s a shortcode then you can use it on the frontpage inside a column. But if it’s a widget then you have to use a page with a sidebar.

Let me know if you have any more questions :)

Cheers!

chaddyer Purchased

How do I eliminate the comments section all together? I don’t want the name/email/website/comment area at the bottom AT ALL.

redfactory

Hi,

If you disable the discussions then the whole comment form will be removed from view :)

Cheers!

Default-user
chaddyer Purchased

Guys, I see NO PLACE to disable the comments. This option isn’t appearing to me.

redfactory

Hi,

It could be that WordPress has this disabled by default. You can enable this by going to the Screen Options tab at the top of the screen (on a post), and checking the Discussion option: http://cl.ly/image/1I2V063W1N26

Cheers :)

Hi! I’m really interested in buying this theme, but before I would like to know if I can change the red color in the graphic. I mean, I need in light blue everything that is red in the demo (link, red round icons, overlay on the gallery…), is it possible?

redfactory

Hi,

Yes you can easily change those theme colors in the theme settings with a color picker :)

If you have any more questions, please let me know!

Cheers!

I would like to the change the navigation text color. Where would that be in the style sheet?

redfactory

Hi,

Search the style.css file for ”#site-header .navigation a” and add any color you’d like :)

Cheers!

chaddyer Purchased

Hey guys check this out. I have a page with a header image, text and a gallery (wordpress gallery…not a plugin gallery)

Whenever I add or change the header image, it’s automatically adding it to the gallery. When I go into the gallery and try and delete it, it’s not shown. It only shows in the page view.

Weird bug. Is there a fix???

redfactory

Hi,

What plugin did you use for the image gallery? By default, all images in a post or page are included in a gallery. If your plugin uses those images then they will be included as well. A way around this is to use a featured image on top of your page. You can set this on the right side of a page, and the image will automaticly appear at the top. This way you don’t have to include it in the content.

Hope this helps :)

Default-user
chaddyer Purchased

I did not use a plugin. I uploaded them through WP image uploader and created a new gallery, using Wordpress’ included image gallery creator.

Also, setting an image as the default image does NOT make it appear at the top. Am I doing something wrong?

redfactory

Hi,

Besides the featured image, there’s another way of removing those two images at the end. If you take a look at the shortcode that makes the gallery (via the code tab in the content editor) you can delete the last two image id’s. That should do the trick :)

Cheers!

glopc Purchased
I posted this in your support forum, but haven’t gotten any replies. Our site does not show blog posts on the blog page or the blog category pages. It shows the pagination, so the system recognizes we have blog posts. But the thumbnail and teaser do not appear. For example: http://www.injurylawyersmidland.com/category/all/

we have the current version of wordpress and the theme installed.

Default-user
glopc Purchased

That plugin is now deleted and I cleared cache. Please try again when you can.

redfactory

Hi,

Hmm that’s weird indeed. I had several scenarios in my mind, but I’d like to check in person. Could you send me your WordPress login details via our profile page so I can take a look?

Cheers :)

Default-user
glopc Purchased

Haven’t seen or heard anything in a while… Did you get the log in info?

Hi, The photos in the gallery are redirected to blog pages photo.. is it possible to get the gallery and when you click on a photo, you just get the photo in a lightbox? (no blog) thanks

Hi, this is a great looking theme, does it support WooCommerce?

redfactory

Hi,

No this theme doesn’t support WooCommerce I’m afraid. Is this a must-have feature for you?

Cheers!

In Theme Options I can not assign one page, it is highlighted in grey

can you help please ?

Thank you

redfactory

Hi,

What are you trying to set up in the Theme Options? If I know what you want to set up I might be able to help you better :)

Cheers!

music-composer

All the pages look the same but ‘about us’ has different colors, so I am trying to change it so that it looks the same but I can not do it because the about us page is grey in drop down menu, croydonwaxing.co.uk

redfactory

I’m sorry, but that’s not out theme ;)

Though we would share with you what we have done using your theme:

Beauty Colchester

Does it have a language switcher for wpml?

redfactory

Hi,

By default, WPML offers a widget in which you can switch the language. You can also add the code for the switcher to the header manually if you want. It involves a but of php, html and css but it’s fairly esay to do this if you want.

Let me know if you have any more questions :)

Cheers!

chaddyer Purchased

I still cannot get the comments section to turn off. I’ve asked this TWICE before and I still can’t get an answer how to completely, 100% turn comments off. Thanks.

redfactory

Hi,

Like I mentioned before, you can disable them per post. First make sure the comment controles are enabled here: http://cl.ly/image/1I2V063W1N26

When you’ve done that you can navigate to the bottom of the page and disable the comments per post. You can also disable them for all new posts by going to Settings->Discussion.

Hope this helps :)

Default-user
chaddyer Purchased

I don’t see those check boxes like you showed me in your image. I’m not talking about POSTS here. I want the comments to be shut off ACROSS THE ENTIRE SITE. Pages, posts, etc. No comments whatsoever.

redfactory

You can disable comments for new posts/pages/everything under Settings->Discussion. The thing is that that setting wont affect current pages and posts. The checkboxes I showed in the screenshot will come down when you click the “Screen options” tab in the top right corner. That will allow you to disable it for all existing posts, pages and the rest.

Cheers :)

Is there any way that I can download the 1.1 version of this theme?

redfactory

Hi,

Send me an email via the following page and I’ll send it to you :)

http://themeforest.net/user/redfactory

Cheers!

How could I add a phone number and the three social media images that are in the footer into the header?

Default-user

I would like to add them right below the navigation menu.

redfactory

Hi,

You can use the demo content and change the frontpage page for the phone number. I’ve made a screenshot of the code-tab from the frontpage we have in the demo: http://cl.ly/image/3O1v0m0F3l3x

For the social icons you’d have to add your own images or copy the html from the footer.

We’ve launched a new site today that will allow you to get theme customizations done by hand-picked developers. If you want you can also post your request there. You can also get help setting up the rest of your theme. You can check it out here: http://www.themecustomizers.com/

Cheers :)

How would I add an background image in the white area on the home page?

redfactory

Hi,

You can do this via the theme settings: http://cl.ly/image/412p0u1M430Z

Choose your background image, set the tiled background to ‘no’ and select to have a static background. This way your image will span the whole background :)

Cheers!

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