358 comments found

shicjin Purchased

Hi. Thanks for your efforts to make this great theme.

I created a site a few months ago with this template and actually there is a trouble when I open it through Microsoft Internet Explorer. The marked trouble is that the main page is not working as the page which I open through other web browsers such as Google Chrome, Firefox.. For instance, Menu on the top looks different, and the tile images that I made is also disappearing.

Please, give me some solutions for the problem. :crying:

redfactory

Hi,

Thank you for the compliment :)

Which version of Internet Explorer are you using? The oldest version of IE this theme supports is IE8. If you have an older version I’d advice to update your browser. After the update your website should look the same as in other browsers :)

Cheers!

Default-user
shicjin Purchased

Yes, I updated it as IE10 but it does not change.. :stress: Could you check the site? www.jadore.kr/wp

Cheers!

redfactory

Hi,

I just checked your website, but looks exactly the same for me in Chrome and IE10. Did you change anything in the meantime? If you’re still experiencing issues, could you please make a screenshot of what you’re seeing?

Cheers :)

Hi, this is the second theme I bought from ThemeForest.

Things just dont work the way they should. After installing the theme I added the xml file like you should. Now… menu is not like the demo, one of the startpages has missing information to the right. Things are bad!

If I buy something, it should be exactly like the demo, what the hell…

redfactory

Hi,

First of all, if you set up your navigation menu it will look a lot different already :) You can do this under “Appearance -> Menus”.

The right side of the page is for your sidebar with widgets. These can’t be included in the xml I’m afraid, but you can set them up pretty easily under “Appearance -> Widgets”.

The content area currently has two issues:

- The image slider doesn’t have any images yet. You can set it up with specific images which you select yourself, or by adding images to your post. At the bottom of this page is a list with option: http://www.redfactory.nl/themes/thebeautysalon/features/shortcodes/image-slider/

- The bottom image doesn’t seem to exist anymore. You can easily replace it though. The page on which this image is placed is called “Clients”. Simply open the page, replace the image with your own, and you’re all done :)

Hope this helps!

Default-user

Hi! Thanks!

I will try this. What Widgets are used for this template?

redfactory

Hi,

These are the widgets that we use on that frontpage: http://cl.ly/image/1m1B3C0p020b

Cheers :)

There is a comment from 3 months ago asking about WooCommerce integration. I’d like to purchase this theme if you plan to include WooCommerce. Do you have an estimated timeframe on when you will release this? Thanks in advance!

redfactory

Hi,

Yes we’re working on a readmap for this theme at the moment. I’ll let you know as soon as we know more!

Cheers :)

rlafferty Purchased

Great theme! Do you know of a way to make certain tiles in the tile gallery just a static image (when you roll over the image, it doesn’t flip to text).

Thanks!

redfactory

Hi,

Right now that’s not possible I’m afraid. Is this a must-have feature for you?

Cheers :)

First time pre-sales questions re: Beauty Salon theme:

1. Has theme been tested as compatible with latest WP ver 3.8? 2. Are photos used in demo part of licensed theme? 3. If so, can alternate photos (.PSD) be used? 4. If we’re not using the theme for e-commerce, can all e-commerce features, such as any store links and icons, be removed easily?

Thanks for any insights!

redfactory

Hi,

First of all, thank you for your interest in our theme :)

1. Yes this theme is compatible with WP 3.8.

2. The photos used in the theme are not part of the license. You’ll need to buy them separately.

3. You can use any images you’d like in the theme :)

4. The theme doesn’t have any e-commerce functionality. We do have a sliding menucard, but you can simply choose not to use it.

Does this answer your questions? Please let me know if you’d like to know more!

Cheers!

Do you can insert a background image?

redfactory

Hi,

Yes you can! You can insert a tiled background image, or make it span the whole page. The choice is yours :)

Cheers!

Hello Guys! I bought “the beauty salon” and i dont know how activate the tiled gallery. is a plugin? how can i use like the example on live demo? Tks!

redfactory

Hi,

You can use the tiled gallery shortcode for this. For easy use, you can import the dummy content XML file from our demo. This will give you an example of the tiled gallery :)

Cheers!

Hi I purchased and installed the theme but can’t find how to get the demo content installed? Where is the purchase license code? Thanks!

Default-user

got it!

Hi

If you click on the demo link on an iPhone, which I have done, is that the responsive version of the site? It doesn’t look very responsive if it is, just a smaller version of the desktop site, with practically illegible text. Hoping I have missed something, as I like the style of the theme on the desktop.

redfactory

Hi,

Actually it should display properly on the iPhone (just tested it). Make sure that the top theme switch bar is closed though :)

http://www.redfactory.nl/themes/thebeautysalon/

Please do let me know if you still can’t view it properly.

Cheers!

Hello,

I bought this theme yesterday and found that the slider does not show any longer when admin back-end is enabled… :(

Can you please solve this?

Kindest regards, Irene alias @PixelPrinses

redfactory

Hi,

Could you please create a ticket for this on our support forum? Our developer will be able to help you out with this :)

http://support.redfactory.nl

Cheers!

Hello,

I seem to be having a bit of trouble finding any slider component – even with the default / demo content installed the slider doesn’t even appear.

Any chance of any help?

Kindest Regards

Rick.

redfactory

Hi Rick,

The slider on the frontpage is actually a page :) It’s called “Tiled Gallery”. Using the page shortcode you can include this page anywhere you want. This way you can easily reuse parts of your website.

Hope this helps!

very well fandango

Great theme! I want to integrate the Woocommerce Plugin, is it possible? I’ve tried but I have a lot of problems, can anybody help me?

Thanks a lot Stefano from Italy

Hey, Great theme love it and so does my client. Only thing that would make this awesome would be WooCommerce compatibility. At the moment it breaks the site would be nice to have out the box WooCommerce.

Kind Regards

I LOVE this theme, but the only thing that is stopping me from buying it is that it isn’t WooCommerce ready. :(

Any idea when that might happen?

Thanks!

Hi. I’m very interested in this theme, however before I buy it there are some issues I hope you can solve, or at least promise me you will solve in the very near future.

The theme isn’t 100% responsive as you state: On mobile devices the meny isn’t aligned in the center and it doesn’t fit the screen. The forms in contact doesn’t fit the screen. The pricing doesn’t fit the screen either.

These are only a few errors I’ve encountered while trying the demo theme on my mobile devices (iPhone 4 and Android) and on my computer browser by resizing the browser window.

Is this solveable?

Thank you

redfactory

Hi,

Thank you for the feedback! We’ll be addressing these bugs asap. The pricing table is a html table which is hard to make responsive I’m afraid. I’ll let you know when an update is online :)

Cheers!

Hi, will a standard child theme set up work with this theme or does it come with a child theme folder?

redfactory

Hi,

Yes the standard child theme setup is recommended with this theme. It’s the easiest way to customize everything without losing the ability to update the theme :)

Cheers!

Hi, any idea, why the navigation on the products page disappeared on my page? What is needed, so that i can see the arrows like on this page? http://www.redfactory.nl/themes/switcher/?theme=thebeautysalon

Thanks

redfactory

Hi,

Could you open a ticket for this on our support forum? Our developer will be able to help you out with this :)

http://support.redfactory.nl/

Cheers!

Default-user

well i would have had registered, but as soon as i enter the verification code, the page loads forever.

redfactory

Hi,

Envato currently has issues with their website which is why our support forum can’t always access their purchase codes. I’ve changed something in the code that should fix the issue. Could you please try again?

Cheers :)

Hello, found some IE issues, need help getting this sorted, maybe with Modernizr? There is a glitch about when the mobile nav should show and when the regualr one shows, it’s a bit confused. http://bewebresponsive.com/ie_shot1.JPG http://bewebresponsive.com/ie_shot2.JPG
redfactory

Hi,

I’ve viewed your website but the mobile menu never shows together with the normal menu (on my side). Sometimes the transition from the normal menu to the mobile menu is a bit slow, but it always works here. What browser are you using?

Cheers :)

HI, If it possible to convert every texts in front-end to Swedish?

Thanks. Pookie

redfactory

Hi,

Yes you can :) You can use po/mo/pot files to do this or use a translation plugin like WPML. If you want to translate it to only one language I’d recommend the po/mo/pot approach :)

Cheers!

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