494 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I’ve tried every possible way I can to upload. It’s on my computer, I can get it uploaded and showing on my Wordpress admin site, but then when I try to preview or activate it’s a 500 error. I’ve deleted, re-uploaded, I’ve pulled from the site again…I even deactivated some of my plugins. Nothing is working. I’m not super tech savy, so I depend on clear instructions and I can’t find anything anywhere. Please help! After paying $40 I REALLY want to use this template!

MNKY
MNKY Author

Hello,

Try uploading manually via ftp and select binary transfer mode. If it does not work send us a private message, we will install it for you.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

that didn’t work for me. let me know what you need to install on your own. thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

please get back to me ASAP . I’d like to make the transition to the new theme this weekend and want time to make adjustments and customizations.

MNKY
MNKY Author

Hello,

Please send us a private message here via profile with access data so we can install the theme for you.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

just did. thank you!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
ntgblog Purchased

Hi,

“You have to specify you image link for the shortcode. Make sure it is not underlined, if it is – unlink it. Or use html mode.”

I didnt understand, can you explain a little bit easier for me? there is a filed to add the image address. I typed the image address (www.ntgblog.com/jon.jpg) and nothing is underlined. So confuse.

Please help. Maybe an example would help to clarify.

Thanks!

MNKY
MNKY Author

Hello,

Switch to html mode and make sure the link is right between ”” signs and there is nothing else there.

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United Kingdom

Hello,

Please could you tell me if it is possible to have a newletter box that they subscribe to near top or on the right hand side.

Regards

MNKY
MNKY Author

Hello,

You should use a plugin for newsletter, then place the widget or the code where you wish.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
zweiner Purchased

I have had the blog for quite some time and thoroughly enjoy it. I have a tagline under WordPress settings but it won’t show up on the website or in the Google search. Please advise.

MNKY
MNKY Author

Hello,

Before giving instruction how to add tagline in header, we would like to recommend using SEO plugin for this, like All in one seo pack or any other. Good SEO plugin is better for search englines.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

How do I change the Word “Feedback” from the slider? I cant find it in the CSS .

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
ntgblog Purchased

Hi, I still dont know what to do.

Switch to html mode and make sure the link is right between ”” signs and there is nothing else there.

HTML view:

12 years experience working with technology in the finance industry, with a couple of years off for study, Jonathan has a wealth of experience across a broad range of technologies and an understanding of the unique demands of financial organisations.[/staff]

It is nothing there… it seems all good.

What now?

Thanks,

Karen

MNKY
MNKY Author

Please press get the code button in the bottom and try entering your link insted of URL

http://www.mnkystudio.com/theblog/features/our-team/

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Does your product allow for mathematical fonts, such as the signs for division, exponentiation(e^x), or even Greek letters (say, alpha)?

I wish to buy, but want to be able to express basic math.

MNKY
MNKY Author

Hello,

Yes, you can use them, but you should either disable cufon font or download the font that supports these characters.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi there,

We can only get one page to show up: namely, the “About Us” page. Every new page we create just comes up completely blank, no 404 error, nothing. Pages show up fine when using other themes. Please advise! Thanks!

MNKY
MNKY Author

Hello,

Please try reuplaoding the theme manually via ftp and select binary tarnsfer mode. Also check permalinks in settings.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Oh, and searching for any term also brings up just a blank screen. Probably the same issue as the one above. ^

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

When I reupload the theme via a fresh download, the whole site comes up blank. :( Any other ideas?

Again, the issue is: the default “About” page works, but all new pages created are blank. And search is blank.

MNKY
MNKY Author

Hello,

Have you tried changing permalinks in settings?

Thaks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

Yes, I have tried each of the Permalinks options, none of the new pages will show up, exactly like how it is currently.

MNKY
MNKY Author

Hello,

You can send us a private message with login data and code access.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi there,

As of today, my drop-down menus have stopped working. I am also using a plugin called UpPrev which has als stopped working, Both of these rely on jquery so I presume it’s related to the update you have just issued. What can I do to fix this?

Also, do you know if there is a compatibility issue with the nrelate plugin too?

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi there,

As of today, my drop-down menus have stopped working. I am also using a plugin called UpPrev which has als stopped working, Both of these rely on jquery so I presume it’s related to the update you have just issued. What can I do to fix this?

Also, do you know if there is a compatibility issue with the nrelate plugin too?

Thanks.

MNKY
MNKY Author

Hello,

Menus should work fine, we had eevrything tested. Seems that plugin does not work with jquery used in latest wordperss version.

Thanks!

Default-user

Hi,

My site is bridgesandballoons.com If you go to the site, you can see the menus aren’t working. Any ideas why?

Also, does the theme update automatically?

Thanks.

MNKY
MNKY Author

Could this be a plugin conflict? Also it this the custom menu you made?

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I’m using the custom horizontal menu widget.

I don’t think it’s a plugin issue as I havent added any new ones.

Does this theme update automatically? If so, could it be related that the new update relates to jquery and my jquery elements have broken?

Thank you :)

MNKY
MNKY Author

Hello,

All elements work fine for us with new jquery as they should. Does vertical menu work?

No, it does update automatically.

Thanks!

Default-user

I’m confused. You said ‘No, it does update automatically’. Do you mean ‘doesn’t’?

I haven’t tried the vertical menu as I doesn’t fit with my site design.

Default-user

Ah ha! I have found the culprit. W3 Total Cache was minifying the JS.

Thank you for your help.

And just to be 100% clear: does the theme update automatically?

MNKY
MNKY Author

Yes, we meant “doesn’t”. You have to check item description.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
rskvazh Purchased

Hi! I like this theme. But I have a problem with category pages. I have two categories: cloud and conference. But blog always renders only one category, whenever I go to url like http://roman.skvazh.com/category/cloud/ or http://roman.skvazh.com/category/conference/ With default theme all works fine.

MNKY
MNKY Author

Hello,

Have you made any category styles? Maybe there is some mistake there. Also check exclude from blog setting in theme options, make sure it is empty or if everything is set right there.

Thanks!

Default-user
rskvazh Purchased

There is no category styles at all. And “Exclude categories from blog page” is empty.

MNKY
MNKY Author

You can send us a private message to take a look.

Thanks!

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
RegQ Purchased

Hello,

This theme is great. As I was going through my site, I noticed the content of a post that had previously been working fine (has likes and comments) has disappeared. It had not been touched. I’m the only one who updates my site. Have you heard of this at all?

Here is the link to the post: http://www.wifemomsuperwoman.com/2012/09/19/382/

MNKY
MNKY Author

Hello,

Have not heard about such issue before, but something must have caused it, maybe a plugin?

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
cheier Purchased

I’m trying to do multiple segments on my site, and for that, I’m trying to do multiple sidebars. Basically one sidebar for one page, and another for another page or set of posts. I’m essentially using the right sidebar theme for pages, though for posts, the only options I can see is header templates. Is this something that can be achieved simply or will I need to get more involved?

MNKY
MNKY Author

Hello,

You can set different sidebars only for wordpress pages.

For cateogries and posts, you can try Dynamic Widgets plugin.

Thanks!

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