CrunchPress

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158 comments found.

it is work well on WordPress 4.0 ?

Greetings!

Yes, theme works fine with WP 4.0

Thank you.

Hey.

Recently purchased your wonderful theme.

I installed it on my localhost and then installed plugins except one, because it was not in the folder the-church\framework\extensions\plugins\, path to which is written in the the-church\framework\extensions\plugins.php.

And I’ve found the plugin here:codecanyon.net/item/layerslider-responsive-wordpress-slider-plugin-/1362246

Q: I need to buy it separately?

Sorry, found it here: the-church-1.5.0\LayerSlider\LayerSlider.zip

Good luck

I am planning on purchasing this theme for my Church site. Is it possible to get the documentation ahead of time? I am relatively new to WP themes and am setting up my host server for WP now and would like to understand what I need to prepare before uploading. Thanks Bill A.

Greetings,

I am sorry but the documentation is provided in the package after the purchase of the theme. We provide first free installation of the theme to our customers. When you purchase the theme open a ticket at http://crunchpress.com/support. Our dedicated support team will help you to install the theme and set up it same like demo.

For more queries please contact us at \\

Thanks!

Hi I am interested in the theme but have a question first. All the pages of my site are setup as subdomains. Can I use it on multiple subdomains as long as it is on the same main domain? If that is not a problem I will purchase now. It is just how I have the site setup for seo purposes

Hello fbrcold,

Yes, Sure you can set up it on the sub domain. It will work

Thanks

Hello. I like the theme. Thank You! But I have wordpress 4.0.1 and does not allow me to add images to pages and posts. I can choose picture but after saving the picture is not. If you disable this (The Church) and other asset, which is the default – images appear.

As I can fix this? Thank you very much.

Please try again this URL http://crunchpress.com/support

I enter http://crunchpress.ticksy.com/ After filling in all the fields and enter “Your Purchase Code” message appears “The Envato Purchase Code you’ve entered is not valid.”

Please ask for urgent help or refund money to exchange for another item. I can not wait any longer.

Thank You.

You must be entering wrong purchase code due to which you are receiving this error. Please verify your purchase code and then submit it over the ticket.

Wonderful theme … very easy in use … and very helpful and fast support team .. whom are ready to help anytime Thank you :)

Hello Dotjpg,

Thank you very much for such a wonder full feedback.

Yes, We are always ready to serve our customers even more better :)

Thanks

Hey John I am a non profit 501c3 and need a website for a national online prayer site. I have done much research and like your site. Please answer a few questions for me so I may know where I stand with your template. 1. Am I able to connect email to this site. 2. Is there a donate page template with a paypal donate button, or can I create on fairly easy? 3. Is an e card plugin (sending greeting cards) able to be connected to your site? Thank you for your valuable time, Steve

Hello sunrise1825,

For pre sales questions please contact us at \\

Thanks

Awesome John Thank you very much for your help.

How to import demo content and widgets?

To my site http://www.icvidanovarn.com.br/

Be equal http://demo.crunchpress.com/the-church2/

Greetings,

We provide all technical support through our support system at http://crunchpress.com/support

For a timely response, please open a ticket there.

Thanks

Hi,

I have been having major issue replacing the log, basically it does not allow me to upload the logo, when I click upload button it just freezes and does not work at all.

I’m willing to share the WP admin to finally see the real issue.

This is a very basic feature that doesn’t work, if you can help pls thanks!

Greetings,

We provide all technical support through our support system at http://crunchpress.com/support

For a timely response, please open a ticket there.

Thanks

Hello,

I am trying to submit a support ticket but your website isn’t working for me at the moment. I’m having issues updating my site in general (custom css doesn’t appear to be working and I cannot open anything from your page editor to change any content). Please let me know how to proceed.

Thank you, Alison

Hi, Sorry for inconvenience.
Its up and running fine now.

Thank you.

I am interested in buying this theme. However, I have a question. On the live demo, the prayer wall does not show up. How does the prayer wall work? Thanks

Hello,

Thank you for showing your interest in our theme. We have reviewed our demo and the prayer wall is showing fine at our end. What difficult you are facing in viewing the prayer wall. Prayer wall works when people post their prayer request and they are posted on prayer wall.

Thanks

I recently purchased this item, but an having trouble inserting images into the LayerSlider, when i click in the field where image goes screen grays out like a pop up window should show up but nothing happens? I’ve tried new sliders and even tried editing a demo slider also in multiple browsers, same thing?

Hello KK_Pro10,

You must be using older version of the layer slider plugin due to which you are facing this issue.

Please contact our supports team via supports form by opening a ticket at http://crunchpress.com/support They will provide you the latest layer slider plugin :)

Installing the latest version of the Later slider plugin will fix your issue.

Best Regards

?I am interested to purchase this theme and wanted a few questions answered before buying. 1) Do you offer a 3 month trial period? 2) If you answer no the above, do you have a 30 day money back guarantee in case there are issues with the theme which are not able to be resolved? Would you take the responsibility to fix bugs etc? Thank you.

Hi there,

Thanks for your interest in our product. As this is a digital downloadable product, we cannot offer a trial period technically. Once a customer downloads the file, he have all the control over them, we cannot take them back or disable them. So offering a trial period is not possible.

This theme is being successfully used by 480 of our customers, so there shouldn’t be an issue with its working.

We offer one time free theme installation and dummy data import to our customers. This means you may have your site setup as demo, you only need to edit / delete the content.

We also offer 6 months of customer support, if you face any issues you can open a ticket at http://crunchpress.com/support

Thank you.

I have purchased the theme and everything seems to work great! I do have a few issues i do need to iron out. 1. My event posts are posting in Military time, how do i change that to standard time? 2. Am i able to alter the image sizes for posts, events etc so at least they are proportionate to each other?

It’s only when you click on a date on the calendar on the homepage

Hello KK_Pro10,

Thanks for your purchase of The Church Responsive WordPress Theme.

The questions you have asked fall into technical support. We provide technical support through our ticket system at http://crunchpress.com/support

Please kindly open a ticket there with your site URL. Our support team will help you with issues that you are facing.

Thank you.

Hi, Very nice theme, I would like to purcahse it , but it want to make sure first that the theme supports RTL and LTR togather on the same site. Thank you.

Hello Annakham,

Thanks for your appreciation. Sorry to disappoint you, unfortunately, this theme does not have RTL mode available in it.

Thank you.

Hi. I want to use simple dropdown menu. Don’t your mega menu. It’s hard for me. I created simple menu but it have not dropdown function. How I can enable simple dropdown option?

Hi there,

It is our policy to provide support only to verified buyers. It appears you had not purchased ‘The Church’ theme using this account. If you had used another account to make the purchase, please post the question from there.

Or if you have theme license code, you can open a ticket on our support system with that licence code. Our support system can be accessed by going to http://crunchpress.com/support

Thank you.

it is possible to change color template background, the background image jpg.

I await urgent response … please.

Hello Anjoforte,

Sure theme background colors can be changed. You can use any images, background pattern or color of your choice.

If you have any questions after theme purchase, our technical support team will help you out. Our support system can be accessed at http://crunchpress.com/support

Best Regards.

KK_Pro10 had mentioned he is (was maybe) having trouble uploading images into Layer Slider. I updated to your most recent version and still am unable to do this. Aside from that I am also unable to insert image (media) into the regular editor window of any post/page. To take it even further testing has shown it is related to the Template because when I switch away I am able to upload into Posts and Pages.

Still unable to upload into the Layer Slider despite the changing of themes so it is related to the update I believe but the most recent is not provided in your Theme.

JohnAilya

JohnAilya Author Team

Hi,

Thank you for purchasing our theme.

You have opened a ticket #742859 and it has been answered by our technical support staff.

Kindly stay updated on the ticket, our support staff will help you in resolving your issues.

Thank you.

Yes, we stayed up to date and our content was erased and site left as is after that point. We did get an updated Layerslider to install which helped that issue but the rest remain (and then some…) even a month later.

JohnAilya

JohnAilya Author Team

Hi there,

Sorry for the inconvenience. We assure you that the content has not been erased from our end. We have many customers and there has not been a complaint about erasing the customer’s content.

We have replied you on your ticket.

Thank you.

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