145 comments found

How do you remove the color band from behind the menu bar at the top of the page?

CrunchPress

Hi,

To acheive this easiest way is to go to,

WordPress Admin Panel > The Church > Styling > Custom Style

and enter following code in the custom style box here (don’t forget to save it).

.nav ul li:hover, .current-menu-parent, .current-menu-item { background:transparent; }

Thank you.

Default-user

I went to WordPress Admin Panel > The Church > Styling > Custom Style and entered the code .nav ul li:hover, .current-menu-parent, .current-menu-item { background:transparent; } but nothing happened. Any further help would be greatly appreciated. Thank you.

Where can I find the shortcode for the Dropcaps? I check on the Church Theme features section but didn’t see anything. Thank you for your help.

CrunchPress

Hi, short-codes are included in WordPress Post Edit section. When writing or creating a new page/post. Switch to visual editor mode, here you can see buttons for different short-codes. You can add drop caps from here.

Here is sample code for drop-caps.

Thank you.

A previous poster, jhkrantz, had asked about removing the images in the post pages. You had responded that you were working on an update which will allow users to turn off featured image functionality. I’m looking for the same thing for the same reason. Will that be ready to go soon? I’m looking to remove the need for images in both the blogs and sermon pages as well as within the blog posts and sermon posts. Thanks.

CrunchPress

This update is not yet completed. It will be available for download around April 20th.

Thank you.

One other thing – On the Events Slider Element in the Page Options section of a new page, there seems to be some greyed out type behind the Event information. It’s in the demo home page as well.

CrunchPress

Hi,

We have a special customer support system at http://crunchpress.com/support It allows better complaint resolution and ticket tracking to our customers.

Please open a ticket there and a dedicated support representative will get in-touch with you shortly.

Thank you.

I am having all sorts of issues installing the theme. Unsuccessful by both methods. Can you help? I can give you access.

CrunchPress

Hi,

We have a special customer support system at http://crunchpress.com/support It allows better complaint resolution and ticket tracking to our customers. Please open a ticket there with your FTP information and WP Install login credentials and a dedicated support representative will get in-touch with you shortly.

Thank you.

lwacwm Purchased

I just purchased this template, and I am trying to get it up and running. In the help pages, it shows a lot of configuration to the styling and multiple menu locations in the menu options. however, my admin pages seems to be missing these. I have one menu location and under styling it shows color schemes, background style, and custom styling. nothing more. it seems my template has issues.

CrunchPress

Hi, We have a special customer support system at http://crunchpress.com/support It allows better complaint resolution and ticket tracking to our customers. Please open a ticket there and a dedicated support representative will get in-touch with you shortly. Thank you.

How can I change the year on the Timeline? I have some history that goes beyond 1900 and want to change the year for those. Can you point me to the right direction please? Also, wanted to know how to remove the Buy Now button from the Text Widget that you have featured on the Home page of the theme? How can I change or remove it – I get an option for a Button Link but not an option for a button Icon.

CrunchPress

Hi,

Here is how you can take timeline beyond year 1900. Go to the-church > framework > options folder. Find and edit file custom-post-types.php Find code <?php for($i=date('Y'); $i>1899; $i--) :+1: Replace 1899 with any past year for example 1699. https://dl.dropboxusercontent.com/u/78597455/The%20Church/time-line-date.jpg

Question 2, to change ‘buy now’ button in text-widget you need to change its image. Its located in the-church > image folder. File name is buy.png

We have a special customer support system at http://crunchpress.com/support It allows better complaint resolution and ticket tracking to our customers. From now on please open a ticket there.

Thank you

Daniel42 Purchased

Hi, perhaps a stupid question.:) How do I get links to the Service-widgets on the front page?

All the best! /Daniel

CrunchPress

Hello Daniel,

Your question is answered in Ticket #46290 and Ticket #46336 at our support system.

Thank you.

Great looking theme. Considering buying it. Is there a way to change the banner that appears behind the main headers of each page (e.g. on the page Blog | Medium Thumbnail – Left Sidebar, the banner behind the words Medium Thumbnail – Left Sidebar). Is it also possible to eliminate it, in favor of a larger header font?

Thanks in advance, Frank

CrunchPress

Hi,

Sure you can change this banner by adding a small CSS code in stylesheet. Heading font size can be controlled from theme options panel, so its also not an issue.

When you have completed your purchase, please open a ticket at our customer support system at http://crunchpress.com/support and a dedicated support representative will get in-touch with you shortly.

Thanks for your interest.

Hello, I have added the prayer box on my website and its not working quite well. I have created two pages. one for the form, the other for the prayer wall. I have inserted my codes correctly. When I fill out the form it states that my request has been submitted. I click “view prayer request” and it navigates me back to the form. I go to the prayer wall and my request isn’t listed. Pleases Help.

Link to prayer form: http://vidanuevausa.com/somete-una-peticion-de-oracion/ Link to prayer wall:http://vidanuevausa.com/lista-de-peticiones/

Thank You Erik Gonzalez

Default-user

Ive tried both ways and my site hasn’t updated, I also cant use your support because it asks me for a purchase code. I saw the example of how i can provide the code and it’s not on my market place profile like the example on your website shows. Ive also checked the “Envato Plugin” but there isnt any. Please help

CrunchPress

Hi,

Here is a screencast I created for you. It shows how to get itm purchase code from your themefores.net account
http://vimeo.com/65215439

Thank you. 

Default-user

Thank you I appreciate it

stapc Purchased

Lots of awesome features. Is there a “how to” self guide for all these features?

CrunchPress

Hi,

Thanks for your appreciation. Theme includes a detailed documentation with it in documentation folder. It have answers to most of your questions, however if you still have a question unanswered. We have a special customer support system at http://crunchpress.com/support It allows better complaint resolution and ticket tracking to our customers. Please open a ticket there and a dedicated support representative will get in-touch with you shortly.

Thank you.

Default-user
stapc Purchased

Thanks for the reply but I’m but a humble pastor trying to be the church’s IT guy. Where is the documentation folder? Is it in the downloaded zip folder? In the stylesheet folder?

CrunchPress

Please extract the package you downloaded from themeforest.net After extraction open it, within it there is a sub folder named ‘Documentation’. In this folder there are HTML files (index and mega menu). Open the index file in any browser, it have detailed help guide in it.

Thank you.

Widgets are not showing up in the “Choose right Sidebar” section. What do I need to do to correct this?

Thanks.

CrunchPress

Sorry, I’m not able to understand the issue you are facing. Can you please open a ticket http://crunchpress.com/support with URL of your WordPress install and a screenshot of issue you are facing.

Thank you.

I am trying to upgrade my The-Church Theme from 1.3 to 1.4. I went to my WP Dashboard/Updates but it says that all my Themes are up to date. How do I update the Theme?

CrunchPress

Hello David,

It might be happening due to unavailability of Envato API (downtime). You can manually update your theme be downloading from you themeforest.net account and over-writing existing files at your install (Please do not delete existing theme or its folder, over-write it.)

Thank you.

Default-user

I upgraded by over-writing the files as you suggested. I ran into a problem after uploading the files. I received an error when I tried to open a webpage. It pointed to header.php line 125. So I’ve changed that line back to the same as it was in 1.3 (in essence, I changed “cp_display_menu” to “cmm_display_menu”. All seems to be running well since then (though I still have my problem with the Events Timer – I will put in a trouble ticket for that).

CrunchPress

Hello David,

Glad you got update issues resolved. I’d requested an update for your support ticket will update you ASAP about it.

Thank you. John

jsavko Purchased

Found another bug. When commenting on an event. It says the comment is from whomever approved the comment instead of the original commenter

CrunchPress

Hi, this issue is reported to our development team. It will be fixed in upcoming theme update. Thanks for notifying.

Can I easily integrate Gravity forms into this template?

CrunchPress
Sure, they can be integrated easily. Facing any issues after purchase? Please open a ticket here. http://crunchpress.com/support

Thank you.

whats is a general downtime for the assistance that you guys offer when it comes to installation.

CrunchPress

Hi,

We provide support Monday to Friday. 10 A.M to 8 P.M GMT +5 Support responses can be delayed due to timezone difference.

Thank you.

Default-user

Thank you for getting back to us.

I can’t open a support ticket because it requires my license certificate. But no where on this page can I find my license certificate like your screenshot shows.

Is there additional documentation? What’s included with the theme does not explain many things. Such as, what exactly is a Mega Menu? I activated it, but it doesn’t appear anywhere. How do I add the event calendar to the home page like on the demo site? I added an event, but where is the calendar? Those are just a few of the unanswered questions I cannot find in the documentation.

CrunchPress
Hi, Do you have tried finding license certificate the way this video shows? https://vimeo.com/65215439

If it doesn’t work for your, please open a support ticket and add your themeforest.net username in it. I will get these issues resolved for you ASAP.

Thank you.

I just purchased this the “Church” Theme and I wanted to know if you have any Help Documentation explaining how to set up the theme??

CrunchPress

Hi,

Detailed help documentation is included within the package you downloaded from themeforest.net. After extracting it, find the folder ‘documentation’.

Here is a video that shows how to install ‘The Church’ theme. https://vimeo.com/64092976

You can also avail our free installation service by opening a ticket at http://crunchpress.com/support

Thank you.

Default-user

Got it thanks so much. Very Helpful… Made my life easier :)

I would like to change the color scheme I know where to go to add the code however can you please provide me with the code.

I have already purchased the theme.

Thanks

CrunchPress

You can use any stylesheet as a start and customize it. You can modify one of 5 available color schemes with your desired color. There are separate stylesheets for each color scheme available. These stylesheets can be accessed in folder the-church > stylesheets

There are 5 color scheme folder like e.g color_scheme_1

Inside each folder there is a CSS file name style.css open that file and find and replace primary color with your own color. e.g #ffa054 is primary color of color_scheme_1 replace this color with your own and then activate this scheme.

Thank you.

Default-user

Isn’t there an easier way that I can simply go into the CSS editor and change the color??

CrunchPress

Hi,

Sure, you can do that by going to WordPress Admin Panel > The Church > Styling > Custom Styling and by adding & saving code here.

Thank you. 

To the admin please send me some snapshots of page builder of this theme so that it can easy me to purchase this theme

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