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If you have any support questions, we kindly ask you to use our dedicated support system here:
where all the Pexeto items support is handled – registration takes less than a minute. Thank you
I’m planning to buy this theme but have a question about icons. do you guys have icons with this theme? i think you have but just want to confirm because I can’t see any samples of icons on the preview.
We have a few icons included, but generally you can always download a full package of icons, add them to the theme folder and use them wherever you want. The full icon pack can be downloaded from here.
For some reason I can’t seem to be able to get in at your support page.
I see that on July 2 you’ve addressed my issue: http://pexetothemes.com/support/knowledgebase/blog-pagination-opening-a-404-not-found-page/
Could you please let us know when will this be ready and what do we need to do to fix it.
If you don’t remember your password, you can use the reset password functionality. If for some reason you can’t reset it, please let me know and I will send you a new password.
Otherwise, as explained in that article, just make sure that these two fields contain the same value and everything will be working fine. Of course, we will release an update with a fix for the cases when the two fields contain different values.
Hi, I bought your theme, but I had trouble working with portfolio shows me error page portfolio gallery, do not show me the picture and I’ve been reading several posts but can not find something similar with my problem.
You can guide me please .
We have launched a dedicated support system where all the Pexeto items support is handled, so we kindly ask you to use this system to post your support questions:
P.S. Please make sure you have followed all the instructions in the “Portfolio Gallery Page” section of the documentation included and if you still experience problems, please provide a link to your site when posting a ticket.
I already bought your Theme and it works perfect.
But I have an question:
Whats the name of the widget you are using for displaying posts with a thumbnail at the sidebar? The title of the area is: ‘More from the blog.’
Thanks for your help.
It is the “Pexeto’s latest posts loader” widget, you can read about how to install it in the “Widgets included” section of the documentation.
If you still have any other questions, I would like to ask you to use our dedicated support site here:
as this is where all the Pexeto items support is handled. Thank you!
I have purchased many themes on ThemeForest and this is the best one so far. Because the design is simple but well made it can be customized 100% by advanced users into great looking sites within its CSS , HTML and PHP files. I bought it 2 times and planning on getting it a third time. Great backend and great support. I wish all other themes were as good. Some don’t even offer multiple sidebars!
Thank you so much for your kind words! I’m very happy to hear that you are satisfied with the theme and I hope you will enjoy working with it in the future as well
Booh, the best theme I’ve seen sand tested. Thank you for this great work!
Thank you so much for your kind words, I’m very happy to hear that you are satisfied with the theme!
hi there, i’m trying to choose between Cotton and Acoustic, I’m having a hard time, both seems to have great options. I like the design of Cotton but Acoustic is newer, does it make any difference? Also, the lightboxes of the portfolio section of Acoustic have twitter and facebook like buttons, do we have the option to do the same with Cotton? thanks!
Generally as back-end options Acoustic and The Cotton are very similar, so there aren’t any major differences in the back-end – both of them are very flexible and provide lots of options. Regarding the lightbox – I think that the version of the lightbox plugin that Cotton has implemented doesn’t support the facebook buttons, but just updating the plugin should enable them – we can provide instructions about how to do this on our support site.
Cool! One more question, will I be able to turn off the slider and replace it with a quick gallery of my portfolio at home screen? Thanks
There is an option to disable/enable the slider for each page, so yes – you can have the page without the slider. Regarding the quick gallery – generally both “Featured posts” and “Services” pages provide an option to insert custom content in them, so you can insert a quick gallery in there. Only, if you want to use the “Featured posts” page with sidebar, the gallery won’t be full width and will fit into the content of the page, so for that page if you need it full width, you would have to make the page template full width as well.
Hello, Awesome theme! I do have some questions before i purchase. Is it possible to have the 2 column gallery be an infintite scroll instead of having pagination and if so, how difficult is that to code?
Thanks, I’m glad you like the theme!
do you guys have plans on making this theme responsive?
We are already considering this for our themes, however I don’t want to make any promises as most of our themes contain lots of sophisticated functionality (sliders, galleries, carousels, etc.) which may be hard to be made responsive, so all this would require quite lots of planning and additional work, but overall we are planning to give it a try.
Why is my Question NOT Answered? On Support Forum. I need help…
I can see that you have “bumped” your ticket and in our system, posting new posts to the ticket renews the ticket’s last modified date and moves it in the end of the tickets queue. I will post my reply to your ticket in a while.
Hi there, I just bought the theme, it looks great. The documentation says the last update was 26 October 2011, but the panel here on the right—> says 22 August 2012. What does that means? thanks!
Thanks, I’m glad you like it
The latest update is the one stated in the documentation of the theme, the Last Updated section is a new feature on ThemeForest, so it may not be correct. However, please keep in mind that the theme in the “Downloads” section of your profile is always the latest version available.
I really like the theme!
I was wondering if it is posible to insert videos in the theme?
Thanks, I’m glad you like the theme
We have a dedicated support system where all the Pexeto items support is handled, so we kindly ask you to use our support system here:
to post your support questions. Thank you!
P.S. When posting please specify where exactly you want to insert the video, as for the different sections it may be set in a different way.
Hi! Wondering if you can have social media icons in the header. I really like this theme but really need that feature. Thank you!
By default the theme doesn’t support icons in the header, however if you use a plugin to generate the icons automatically (with a shortcode or PHP function), it would be very easy to insert them – we can guide you about this on our support site.
I checked out the advanced slider management section but I didn’t see anything that addressed the following question: can the height of the slider be resized?
By default there isn’t an option included, but we have created a tutorial about how to do it (with a couple of changes)- you can check it here.
Thanks – that’s easy enough!
This theme is fantastic and full of features, and the tech support is also top-notch!
Thank you so much for your kind words, I’m happy to hear that you are satisfied with the theme and the support provided
Great theme. Easy to use. I’ve now recommended it to two other people.
Excellent after sales support – thanks.
Thank you so much for your kind words – I’m happy to hear that you are satisfied with the theme, I hope you will enjoy working with it in the future as well
Will be purchasing theme today, looks great!
Quick question … any features included for “About Us” or “Testimonials”?
Thanks, I’m glad you like it
There aren’t any specific widgets, but you can use the default built in standard elements – for example you can use the blockquote for testimonials and you can design the About page in whatever style you like – include images, texts, etc.
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