274 comments found

  • Has been a member for 3-4 years

@fe73silva

Hi,

If anyone interested why you had problems with installing the theme – this is because uploading the whole zip file that contains not only the theme, but documentation, PSD files, etc.

Regarding the sliders problem – it still may be related with some misconfigurations – please check the relevant sliders section of the documentation whether you have set them correctly. If you still have problems, this may be related with the automatic image resizing (if enabled) and the server settings – to check this you may refer to the Troubleshooting section of the documentation.

If you have any other questions, I would like to ask you to use our support forum:

http://support.pexeto.com

as this is where all the Pexeto items support is handled. Thank you :)

@Big_Kahuna

Hi,

In order to use videos in the theme (apart the Gallery that supports videos in lightbox), you may just install a dedicated video plugin which would provide an interface for easy video inserting to the content of different video formats and video websites.

Regarding the other questions you have – the theme is built according to the WordPress standards so everything should be okay with using the plugin you like :)

  • Has been a member for 3-4 years

==================IMPORTANT==================

Hello,

We are happy to announce that we have launched a support forum where all the Pexeto items support is handled.

If you have any support questions, we kindly ask you to post them on the forum here:

http://support.pexeto.com/

Registration takes less than a minute. Thank you :)

==================IMPORTANT==================

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
jeanius Purchased

all my images that I uploaded through Portfolio is getting linked to this weird TimThumb thing after the 1.1.1 update??? i posted on the support forum and no help :( please help this is urgent… this is the link im getting for my images

http://www.hyewonjangdesign.com/wp-content/themes/the_cotton_v1.1.1/lib/utils/timthumb.php?src=http://www.hyewonjangdesign.com/wp-content/uploads/2011/07/Three-Ball-Pendant.jpg&h=&w=610&zc=1&q=100 when it should be just like this http://www.hyewonjangdesign.com/wp-content/uploads/2011/07/Three-Ball-Pendant.jpg
  • Has been a member for 3-4 years

@jeanius

Hi,

By default the automatic image resizing is enabled and if you would like to manually insert the smaller thumbnails rather than getting them automatically cropped, you have to upload the image trough the Thumbnail field – all this is explained in the documentation in the Portfolio section.

P.S. We are currently on our summer vacation and our support member Raspo works in working days only (Monday – Friday).

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years

I have a few questions

1. In the portfolio seciton, can I use mp4 or m4v as a standalone video format or only FLV ?

2. Most of my projects are web sites – of which I would like to show multiple pages – how can I do this in the portfolio section? Can I have 1 portfolio item that can show multiple images?

pexeto

Hi,

Thank you for the interest :)

1. To my knowledge the lightbox plugin used in the theme (PrettyPhoto) doesn’t support mp4 formats, but as I read on their forums, if you just change the extension from .mp4 to .mov, PrettyPhoto would play it. Anyway, here is a link to the plugin’s site where you can check the file formats that are supported by default.

2. I have an idea how you can accomplish this – you can set the portfolio item a custom link to a page that contains more portfolio items (or just a quick gallery), so that when the user clicks on the item, to be redirected to that page that contains more images.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Thanks for your theme. I have a large blank area between the logo and the header. I’m sure I’m overlooking something. Can you please help. Here’s my site: http://www.scalesarentjustafishthing.com

Carol

pexeto

Hi Carol,

We have launched a support forum where all the Pexeto items support is handled, so we kindly ask you to post your support questions on the forum here:

http://support.pexeto.com/

Thank you :)

  • Bought between 50 and 99 items
  • Exclusive Author
  • Germany
  • Has been a member for 5-6 years

Love the theme – however, I found that it is complicated to set up a portfolio. I can recommend it fully, though! :)

Here’s what I’ve done with it on my site: FinkAboutIt.com

pexeto

Hi,

Thank you very much for your feedback – it is much appreciated :)
And regarding the portfolio – because it provides lots of setting options (such as choosing different clicking action, setting category filter, attaching content, etc.) it cannot be set in an easier way than using WordPress custom post types (portfolio) and taxonomies (portfolio categories), but if your purpose is to show some images only without doing any special settings, you just can use the Quick Gallery option – you can upload a bunch of images and set the gallery for a minute.

By the way, I like the way you have set your site :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

I would like to add a hyperlink where the description is inside the lightbox on the portfolio page and on the home page. Preferable through a custom field.

Which file would I need to edit?

pexeto

Hi,

We have launched a support forum where all the Pexeto items support is handled, so we kindly ask you to post your support questions on the forum here:

http://support.pexeto.com/

Thank you :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

When I scroll through my featured items I can only scroll once. The back button does not work. Any ideas?

pexeto

Hi,

Please check my reply to your comment above.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hello,

First of all thanks for this very nice theme I just bought.

I’d like to know if it was possible to create 2 separate contact forms, but the second one with much more fields. I need a basic contact form for my “contact” page, and I need a contact form for my “request a quote” page.

Thanks for your answer.

pexeto

Hi,

I’m glad you like the theme :)

If you would like to build another form with many other custom fields, I would suggest using a plugin such as Contact Form 7 plugin – with this one you can create as many forms as you need and you can insert whatever fields you like.

If you have any other questions, I would like to ask you to use our support forum:

http://support.pexeto.com/

as this is where all the Pexeto items support is handled. Thank you :)

  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Power Elite Author
  • Has been a member for 4-5 years
  • Author had a File in an Envato Bundle
  • Attended a Community Meetup
  • Exclusive Author
  • Bought between 100 and 499 items
+1 more

==================IMPORTANT==================

Hello,

We are happy to announce that we have launched a support forum where all the Pexeto items support is handled.

If you have any support questions, we kindly ask you to post them on the forum here:

http://support.pexeto.com/

Registration takes less than a minute. Thank you :)

==================IMPORTANT==================

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I would like to congratulate the team pexeto for not only the extraordinary work on one of the most beautiful themes i have seen but mostly for the incredible support both in here and in special on the forum. No matter your question they will find the answer and or have the best solution and recommendation to it.

Great job guys.

pexeto

Hi,

Thank you very much for your nice words – your feedback is very much appreciated! I’m glad you are satisfied with our themes and the support provided and hope you will enjoy working with our themes in the future as well :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Germany
  • Has been a member for 4-5 years

Hello thank you for this great Theme but how can i change the Logo Image at the Top Left into my own Logo into the backend admin area

pexeto

Hi,

I’m glad you like the theme :)

You can do this in the The Cotton Options » Styles Settings » Logo section.

If you have any other questions, I would like to ask you to use our support forum:

http://support.pexeto.com/

as this is where all the Pexeto items support is handled. Thank you :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

My nivo slider isn’t working. It will not accept images…please advise. I joined the support forum and posted there as well but I need to get this fixed ASAP as I launch tomorrow. If possible you could send me your email and I can give login info so you can take a peak at the issue.

Thanks!

pexeto

Hi,

I have posted my reply on the support forum.

By the way, so far you are the first one to report any problems with adding images to the slider, so it must be related with your installation – so, as advised on the forum, please try with temporarily disabling all the plugins installed.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
enzearth Purchased

Hi,

I can’t get any sidebars to show in portfolio pages including default sidebar.

Am i missing something?

pexeto

Hi,

We have launched a support forum where all the Pexeto items support is handled, so we kindly ask you to post your support questions on the forum here:

http://support.pexeto.com/

Thank you :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi guys, Really really excited about The Cotton theme. Considering using it for a project, however I have one big concern. Is there an easy option to center the menu and the headline copy, as well as place the main logo above? (Like this: http://cl.ly/9LXb) Trying to avoid having to edit the CSS as much as possible.

pexeto

Hi,

Thank you for the interest :)

Yes, this can be easily accomplished – we have already posted how to center the logo and menu on our support forum and the intro heading can be also centered with a small CSS addition.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Sweden

Thanks for the prompt reply!

I am choosing between theCotton and Dandelion….does it matter which i choose or can they both be customised to look like each other?

The Cotton:

1. Can I remove the lines on the top of the page, over and under the heading?

2. Can I change menu font and heading fonts and H1 fonts as different cufon fonts?

3. Is it possible to remove the thin line around the slider and make it cover 100% page width?

4. Is it possible to get a super clean homepage with: Logo+menu Slider Header One/Two columns of text No widget footer area No copyright footer

5. And an other page with: Logo+menu Big Header Slider Header One/Two columns of text No widget footer area No copyright footer

6. And a gallery page with: Logo+menu Big Header no “show me: ” line Slider Header One/Two columns of text No widget footer area No copyright footer

7. Is it possible to manuallu sort the slider images?

8. Is there any autoscaling going on when showing slider images?

Quite a lot of questions, but I have bought a few themes that are too limited for what I want to do…..;-)

Rgds!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Sweden
pmagi Purchased

I actually bought the theme now, so many of the questions above are answered:

1 – yes

2 – ?

3 – ?

4 – yes

5 – yes

6 – yes

7 – yes

8 – selectable

So, #2 and 3 I would still like answers to…;-)

pexeto

Hi,

Thank you for purchasing our theme!

We have launched a support forum where all the Pexeto items support is handled, so we kindly ask you to post your support questions on the forum here:

http://support.pexeto.com/

Thank you :)

(Otherwise – 2 can be easily accomplished, but for 3 – I think lots of code modifications will be needed)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Sweden
pmagi Purchased

Posting swedish characters åäöÅÄÖ from the contact form turn up as strange gibberish…...how can you/I fix this in the code?

Are you using the php mail() function? I have seen a fix to that somewhere….

pexeto

Please check my answer to your previous comment above :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
ensari Purchased

Hi! Great theme!

My question is: Is there a way to make the header menu allow two lines of text? I have long menu item names that don’t fit.

thanks

pexeto

Hi,

Thanks, I’m glad you like the theme :)

We have launched a support forum where all the Pexeto items support is handled, so we kindly ask you to post your support questions on the forum here:

http://support.pexeto.com/

Thank you :)

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