293 comments found

I just tried reinstalling this Theme to my wordpress site and got the following error message:

The package could not be installed. The theme is missing the style.css stylesheet.

Can you please help?

Bebel

Hey,

please see the support tabe here http://themeforest.net/item/the-firm-simple-company-wordpress-theme/2491640/support it’s a common WordPress issue and there is an easy fix – just follow the steps :)

leaf_it Purchased

Hi,

How can I add a favicon ?

Thank you

Responsive support would be great!

I think you need responsive layout aswell, one where they appear on the screen then you can swipe left/right or whatever.

I cannot get the section WP Admin -> Appearance -> The Firm Background Images to show up in my dashboard. I emailed you twice last week. Never head back. Can you please help? thanks

Bebel

Hey,

please use the forum to get support. You have to ask the person who bought the theme for you to give you the purchase code to sign up though as we cannot see if your bought the theme.

Thanks

Default-user

I did use your forum. I Do not see a way to submit an individual question to you. I do see a ton of info on the theme but not one that resolves my issue. I have a purchase code as well.

Bebel

Hey,

I responded to your mail :)

bebel

Hi , i have few question about this theme and whould be thankfull if you could answer it before i buy theme :).

Can i put there ot transsparent logo of my company ? Is there any way to make more then 3 boxes on home page ? lets say 4 ?

Bebel

Hey,

you can of course use a transparent .png file as your logo! No worries :)

You can put more boxes on the homepage, but only 3 will be visible. You will have to scroll to see the fourth. If you are capable as a programmer, however, you may be able to change that.

Cheers
Bebel

Hi,

On the content page on the homepage I disabled the ‘pageposttitle’ and the ‘pagepostsub’. Of course the box below moves up. That’s why I want to modify the height. It is a element style (pcontent jspScrollable?) It is now set to 320px. I would like to increase width 80px.

How can I increase this height?

Thnx

Danny

Bebel

Hey,

this value is directly set inside the javascript files. Open firmload.js and find line 160.

Also, in tf-effects.js on line 355 you can find this value.
Change them to fit your needs.

However, these changes will not yet affect your website – as the minified versions of the js files are included (tf-effects.min.js and firmload.min.js).

You have two options: use a tool like http://jscompress.com/ to compress the contents of the edited files and paste the respective code in the min.js files – or simply copy paste the uncompressed code.

Hope that helps!
Bebel

When I updated this theme, the team section now is blank no matter what. I can see each team member, but when I click on details the page is blank.

Bebel

Replied by mail and in forum ;)

For those of you who find your team page disappeared, go to permalink and click save again. Thats a good start to fixing this problem in the Firm. Hope this saves someone time.

Bebel

Hey,

thanks for sharing – we take care of your support request in the forum asap.

Thanks

Hi, is it possible one page displaying in the homepage when clicked to lead to external url??

Bebel

Hey,

do you want to show an external homepage in the content box of the index page when clicking on a column? If so, I am afraid this is not possible.

Do you mean this or something else?

Cheers
Bebel

Default-user

Not exactly, i want when clicking on a column to go to a totally different webpage. Thanks.

Bebel

Yes, with a small modification to the code this would be possible.

Hi,

I want to remove opacity for boxes in the Team template page,I want common/same opacity for hovered and non-hovered boxes in the Team. page.

Thanks

1webtutor

Please respond to the question forum. It’s urgent.

Thanks

Bebel

Hey,

I responded already :)

lukef1tz Purchased

Hi, probably a silly question, we’ve just bought your theme and created 3 pages which I want to appear in the 3 homepage boxes.

We’ve tried adding them to a menu and have filled out the details in ‘If you would like to display this page on homepage, enter the additional details here’, but they’re still not appearing on the homepage.. please help!

Bebel

Hey,

you have to check the The Firm Options. You will find a field where you have to enter the IDs of your pages.

You can find more help and a detailed explanation in the documentation :)

Cheers
Bebel

Hi,

I want to remove opacity for boxes in the Team template page,I want common/same opacity for hovered and non-hovered boxes in the Team. page.

I am joined the THE FIRM theme group in the username as ramesh and raised a same question there.Please give solution for that as soon.

Thanks

1webtutor

I don’t want opacity on images in the team page, but I didn’t get solutions from provided JavaScript file .please reply soon.

Thanks

1webtutor

Real image colors in the team page,

Bebel

Hey,

we answer all your questions in the support forum.

Thanks

by
by
by
by
by
by