259 comments found

Hi there ! :) I’ve recently purchased this theme, but when i’ve installed it, it installed corectly but incomplete. I say incomplete since i don’t see quite a lot of the options i see the theme has in the tutorial videos. For instance, i don’t have “The Firm Background Images” in my appearance menu in wp-admin. I am kind of in a jurry with this so it would be nice if you could help me fix this fast. I’ve tryed to make a support account on your website, but… i think i’ve jumped to explaining my problem instead of filling the purchased code, so this is probably why i cannot post this on your support website.

Thank you in advance, and looking forward to hear from you.

Sincerily, Alexandru Savu

Bebel
Bebel Author

Hey,

can you please send me login data through the contact formular on my profile page?

Cheers
Bebel

kathys01 Purchased

Is there a way to add widgets to the template? I have a plugin that allows me to put widgets in the content, but the widgets link in the dashboard is gone.

Bebel
Bebel Author

Hi,

no, there is no widget sidebar included in this theme. If you would like to have one, you would have to modify some code :)

Cheers
Bebel

Default-user
kathys01 Purchased

which code? :)

Hello,

Bravo, I like your theme. but before buying it I would like to know if it is responsive design? I do not see it with the demo.

Thanks

Bebel
Bebel Author

Hey colombier,

The Firm is not responsive I am afraid. It does “work” on many devices but doesn’t adapt to them like a 100% responsive theme does. But I encourage you to open the site with your mobile device (turn off the themeforest frame!) and see what I mean :)

Cheers

Bebel

Default-user

Thank you for your answer. I saw that you had also made “the circle law”, I think that it corresponds to my needs! I am going to buy it ;-) And thank you for your reactivity ;-)

tarisg Purchased

Hi Bebel,

i was able to setup the theme just fine, but i got some problems with the team page. I add a page with “The Team” template and add it to the front page. Then i add a couple of team members. Finally i open up the frontpage and load the teampage with ajax.

The result is, that the hovering effects for each member are gone, there are no arrows to switch through the team members and the pictures are slightly off place. When i use the direct permalink (URL) to the page everything is fine and working.

Is there possibly a missing javascript call to fully enable the effects after loading the page with ajax?

Thanks!

Bebel
Bebel Author

Hi,

as you deducted correctly, the team page can not be embedded into the front page.

The ajax feature was not designed to do so, and it would be quite a lot of work to change the functionality.

The only solution would be to include the team page in the navigation.

Cheers
Bebel

My download of the theme didn’t come with ANY help instructions.. I don’t know how to use The Team part :/ Could you send it to me?

Bebel
Bebel Author

Hey,

on the downloads page, you have to download the whole package, not only the file containing the theme zip. When clicking on Download, make sure you download the “Main File(s)”

Cheers
Bebel

Default-user

Thanks! I got that all figured out.

One more question though – the footer doesn’t show up and I can’t find any options for it to do so. Any suggestions?

Bebel
Bebel Author

Hi,

do you mean the navigation? Please read in the documentation how to set it up or watch the video for this section :)

Cheers
Bebel

Danforz Purchased

Bebel – can you please tell me how i can go about centering the 3 boxes on the homepage so that when our website load the 3 boxes on the homepage show in the middle of the page rather than at the top. Thank You.

Bebel
Bebel Author

Hey,

you have to add padding to your logo via CSS in order to do so :)

Cheers
Bebel

Hi,

I would like to know if ‘the firm’ theme can support the WPML plugin.

Thanks Tota

Bebel
Bebel Author

No it doesn’t I am afraid :(

When i upload the theme, the background does not appear and also the pages does not appear. When i tried to add background the computer lockup. Most probably, the zip file that i have downloaded is not working well.

Here is the link: www.firuzankokten.av.tr

Bebel
Bebel Author

Hey, sorry to hear you have trouble. Did you take a look at the documentation? There are a few steps you have to take before the site looks the way it does on the demo site.

Best,

Bebel

Default-user

Yes i did everything according to documentation but my problem does not solve. Can you send me a new .rar file because probably all of these problems arising from the broken .rar file that i have downloaded from here. E-Mail:mehmet.fatihyuksel@hotmail.com

Is the theme compatible with pricing table plugins from CodeCanyon? To be more precise, I’m interested if I will be able to integrate this plugin http://codecanyon.net/item/css3-responsive-web-pricing-tables-grids-for-wordpress/629172?sso?WT.ac=search_item&WT.seg_1=search_item&WT.z_author=QuanticaLabs

Bebel
Bebel Author

Hey proseo4u,

I really can’t tell you if that plugin works with the Firm – as we can not test every plgin out there of course. But I am confident the person who created the plugin might be able to lend a hand if you run in trouble.

Best Bebel

anahitad Purchased

where are the basic instructions for THE FIRM theme? i can’t seem to open or find them. And you site won’t let me register to access these suposed help videos. I have no idea how to use this, I was under the impression it as wysiwyg, is this true?!

Bebel
Bebel Author

Hey,

on the downloads page, you have to download the whole package, not only the file containing the theme zip. When clicking on Download, make sure you download the “Main File(s)”

The videos are included in the help files :)

Cheers Bebel

I am having an issue getting the social media icons to appear. I have filled out the fields in the Theme Options, but nothing show at all…

Also, I would like to add two more icons – Google+ and LinkedIn

Please see www.jurisink.com to see the site.

HELP!

Bebel
Bebel Author

Hi,

please send me login data to your wordpress installation through my profile page’s contact form so I can take a look.

Cheers
Bebel

Possible to take the menu up and have a drop down. I have made the menu go up by messing around the old CSS file you had. Please help me get the drop down working…

link: www.coredistribution.co/cd

I have got it completed, many thanks for a superb work and best effort.

Best of luck

Bebel
Bebel Author

Glad it worked out for you! :)

Cheers
Bebel

I am trying to add another section to the same website but the home page does not come with an arrow automatically, please explain what to do if i want to have 4 sections on the home page

Bebel
Bebel Author

Hi,

only 3 rows on the main page are supported. You can not add a fouth one without custom modifications to the code.

Cheers
Bebel

anahitad Purchased

I PAID FOR THIS THEME AND AFTER MUCH TROUBLE SIGNED INTO YOUR SUPPORT FORUM BUT HAVE RECEIVED NO SUPPORT FOR 1 WEEK. I CANNOT HELP BUT THINK THAT YOU MADE A SHABBY PRODUCT BUT A NICE DEMO. YOUR DOCUMENTATION DOENS’T EVEN EXPLAIN HOW TO CHAGE THE BACKGROUND IMAGE OR ANY OF THE TWEAKS NECESSARY TO MAKE THE THEME LOOK RIGHT. I apologize for the all caps, perhaps you can finally hear me, and not just take my money. This theme has almost ZERO support.

Default-user
anahitad Purchased

that was actually really helpful!

Default-user
anahitad Purchased

Could you please tell me how to change the text font and colour to match your demo?

Bebel
Bebel Author

Hi,

can you please send me the current link for the page so I can have a look what you mean? The link you posted above is shows still the same status quo from a couple of days ago.

Might it be that you chose the transparent style in the theme options? We use the solid theme style.

Cheers
Bebel

bpeovski Purchased

The live version of the template is not responding at all now. Can you please check this? Thanks.

Bebel
Bebel Author

Hey,

The Firm works on mobile devices but is not responsive I am afraid :-(

Cheers

redhead65 Purchased

I think you designed a beautiful theme and I am hopeful that the support is good.

I purchased it earlier today and successfully installed it into WordPRess. Then, I signed up for your theme support, but I keep getting a message that my account needs to be activated through my email. HOWEVER, I have not received an email in order to do that.

Could you please check so I can benefit from the forums, etc. for THE FIRM.

antje.web4u@gmail.com created username for Bebel support: finessa1

Thank you, Antje

Bebel
Bebel Author

Hi,

have you checked your spam folder for the activation mail? Somehow it gets stuck there often!

Cheers
Bebel

Default-user
redhead65 Purchased

Yeah, I checked my spam folder and trash, nothing. I made sure to watch the videos and read whatever documentation but there are always unique situations and I have several questions.

The most frustrating one is that I can’t get the image slider to work and that is the biggest visual element for each page. Instructions/troubleshooting on that should be more detailed and hopefully I will find that in your support forum once I can get in.

Could you please resend the link? I have the activation code. antje.web4u@gmail.com
Bebel
Bebel Author

Hey,

sorry for the trouble! I have activated you manually, please proceed with the standard purchase confirmation procedure (takes 30 seconds :))

I am sure the slider will be set up in no time!

Cheers
Bebel

Hello Sir I have problem with menu, this template no open more level menu

How make more level menu for example level-1 level 1-1 level 2-1

Please help me for this problem

Thanks Ayman

Bebel
Bebel Author

Hey, You need to define a menu for the theme. Go to appearances > Menu and create a new menu, assign it on the box on the left side (titled “Theme locations”). To create a multilevel menu you have to move the menue boxes underneath each other with the subpages a little bit more to the right. Hope that helps :)

Default-user

Thank you for reply I did all this, but the sub-menu does not show

Bebel
Bebel Author

Mmmh thats strange. If you send me login details I will see what I can do.

Cheers Bebel

sarkye Purchased

thanx for the great theme keep up the good work. but theres one thing i get alot of spam from the contact form, is there something i can do about this?

Bebel
Bebel Author

Hey,

sorry for the late reply :)

Spam is nothing we can do anything about :( maybe you could use a plugin that asks for a captcha or something?

Cheers Bebel

Stivirino Purchased

Hey Bebel, Great Job!!! Not only the design of a great looking theme. But putting up with some people… and still you sometimes even do house-calls. My admiration and respect go out to you. Keep it up.

by
by
by
by
by
by