262 comments found

agent8 Purchased

Also my slides are not working – I added an image 1110 by 400 and its not showing – Im a long time wp user and i guess its 3.5 issue…

GhostPool

Hi there,

The theme is fully compatible with WP 3.5. Please submit your support question at http://ghostpool.ticksy.com with a link to your site so I can see the issue.

Hey! One Question, what’s that TAB widget you use on the DEMO. Is it available for download somewhere? Thanks!

GhostPool

Hi there,

Yes, it is a plugin called Popular Widget. See the help file for more info.

How do you get the top ad space?

GhostPool

Hi there,

Please submit all your support questions at http://ghostpool.ticksy.com. Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.

Hi there! How is http://ghostpool.ticksy.com. work? How they give the the support? Is that I post my question and ghostpool will reply. I see there is 14 days trial. Is that will auto charge me $5 after the 14 days trial? when i want to terminate the support service how i can do that? appreciate you can explain. Many thanks in advance.

GhostPool

Hi there,

I think you may have visited the main site. Support is completely free. The $5 charge is people wanting to set up their own support system like me. Just login or sign up on the right hand of the page at http://ghostpool.ticksy.com

pcmstore Purchased

Hello, I bought your theme and really liked. I’m with some doubts and need your help.

One. How do I make the footer of the page the same as your demo page.

2nd. Images featured on the homepage I should cut it before uploading? They are getting bigger than your demo page. Please see the site as it is.

revista.pcmstore.com.br

Thank you

GhostPool

Hi there,

I have just answered the support ticket you submitted via http://ghostpool.ticksy.com :)

Hi Are the template Multi language ready (.po & .mo files included) ?

GhostPool

Hi there,

It is translation ready and comes with .po and .mo files. :)

I just got the theme, how can I update the theme? http://www.actualtecnologia.com

GhostPool

Hi there,

If you just got the theme you probably have the latest version (v1.1). Anyway to update please refer to the help file: http://ghostpool.com/help/thegossip/help.html#updating

Beautiful . . .

GhostPool

Thank you. :)

good theme.. why was IE8 or IE7 wont show the images which includes logo and all?

GhostPool

Hi there,

The site is not compatible with IE7 and below (just like most sites these days). The issue in IE8 is a bug which I have now fixed.

Hi does this theme support the infinite scroll element from JetPack or indeed does it support WooCommerce?

GhostPool

Hi there,

I’m not aware if it support the infinite scroll element but it does work with WooCommerce.

How can I integrate a Google web font?

GhostPool

Hi there,

Please submit all your support questions at http://ghostpool.ticksy.com

Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.

Or integrate te fontawesome-webfont

And one last question. Where can I change the verb “Navigation”? I can’t find it in the translation or theme files

Hello,

Thanks for this awesome theme, it’s the exact theme i need for my project but i have a question before i make the purchase.

The theme takes up almost the full width when viewed from laptop or desktop. I need it to be at 1000px: Post area to be 600 and sidebar 300px the padding 100px

Can this be possible with this theme?

Thanks

GhostPool

Hi there,

Thanks for the comments. :)

The theme adjusts to the width of the users browser window (responsiveness).

However you can also disable this responsiveness and/or manually adjust the width of the post area and sidebar from the theme options.

jaspervd Purchased

Amazing theme and it just got even better with the post rating system!

It would be great if you could add Google rich snippets support for the rating system, so the ratings also show up in the Google search! http://support.google.com/webmasters/bin/answer.py?hl=en&answer=146645

GhostPool

Hi there,

Request noted and accepted. I’ll try to integrated this shortly. :)

Default-user
jaspervd Purchased

Amazing, thanks a lot!

AMAZING! Just updated my theme! Review system looks amazing! I’m going to test it tomorrow to see how it works right!

Just one question, would it be possible to have more criterias? For example a button to add more criterias..

GhostPool

Hi there,

You can currently add 6 criteria. If you want to add more, post a support ticket at http://ghostpool.ticksy.com and I’ll show you how.

Hello,

Does this theme support WP Multi site?

GhostPool

Hi there,

Yes it does. :)

Hello all, I kinda liked this theme until I saw it in explorer, it shows it as a big mess, totally useless for me as I use explorer as main browser. See for yourself and open this http://thegossip.wpengine.com/ in explorer.

GhostPool

Hi there,

The theme has been fully tested with IE8 and 9. I see no issues with the theme in these browsers and nobody else has reported any problem except for a bug in IE8 which has been fixed.

Please note the theme is not compatible with IE7 and below.

Hello, I have just purchased the theme and all settings have been ruined. I want author support to set my homepage as it is shown in the sample for purchasing the theme. I have left message on ticksy 2 days back but still no response. I am unable to do anything at all.

Please Contact ASAP.

GhostPool

Hi there,

I answered a bunch on questions on Ticksy yesterday and did not see your question. Please post a support ticket again, and can you also explain what you mean when you say all your settings have been “ruined”.

Default-user

How is this possible i am just attaching you the tickets i have submitted here: you can see the time as well

Hello, I have just purchased this theme and really got very disturbed. There should be online assistance for setting up every theme. I have worked for more than 6 hours but i am unable to set up my blog homepage. As you can see in the linked site where i have applied this theme. My work is stopped after putting this theme on, i really need your complete assistance for setting up a complete theme as shown in demo blog style.

I dont need magazine template look, all i need is blog format but in addition i just want a slider at the top of the blog style.

Let me know if you are available on skype and we setup some time for theme settlement today.

Seeking to hear back from you ASAP.

Regards, — Posted 15 hours ago

Sting Feed

I have also tried using your help but unfortunately it did not worked. I don’t understand what is the problem with main page as well as i have inserted widgets to the sidebars but it does not show up.

It would be highly appreciated that you reply me on priority basis because of this change my whole work have been disturbed a lot. I am sure you have to look into my dashboard to see what actually is missing. I just bought this theme for the blog display that shows in demo and that is the only thing for which i have paid and if i do not get that the theme is useless for me.

I need your complete assistance to set up this theme according to the blog demo on your themeforest site.

— Posted 14 hours ago

GhostPool

I have just responded to these tickets. You originally said you posted these 2 days ago, but these were posted 15 hours ago, this is why I said your topic must not have been submitted.

Please allow up to 48 hours for a reply, especially over the weekend (which is when you posted your tickets).

Hopefully I can now resolve your issues. :)

Hi

I think there is a problem with the slider, there is no way to choose which item will be in the slider. I used short codes but it is the same problem, “The number of slides in your slider” does not give the right number and I chose “title” for the “orderby” but to no avail.

Thanks

GhostPool

Hi there,

Please submit all your support questions at http://ghostpool.ticksy.com

Sorry for the inconvenience but we do point this out in the help file, item page and your theme options page.

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