The Jewelry Shop - WordPress eCommerce

Hello Joseph,

yes, the shopping cart can be enabled/disabled from the theme’s settings.

What basically happens when you de-activate the shopping cart is all eCommerce related information (price, product variation select drop downs, “Add to Basket” button etc) are hidden. You can still use the customer registration if this is desired and all widgets and shortcodes are still available for you to use. This means New Arrivals, Recent Products etc can be displayed.

Please visit our pre-sale questions page as this may also be of interest

If you use the contact form at the bottom of that page to contact me I will be able to send you some more information about the theme that should help you make an informed decision.

Thanks!

Sarah

Hi Sarah, Thank you for your reply and links provided, I read all and just finished purchasing your theme, I also sent you an email from your profile page and asked for a Support ID. Thanks, Joseph

iosefl,

I saw your email and I’ve already send you a Supprot ID

Sarah

Hello viklynnchill,

the theme comes with an installation wizard which will automatically install the entire demo content for you

Please visit our pre-sale questions page as this may also be of interest

If you use the contact form at the bottom of that page to contact me I will be able to send you some more information about the theme that should help you make an informed decision.

Thanks!

Sarah

Hello fanxie88123,

Our records show that you have not yet requested your Support ID. Please see how to request one under “How to Contact Us” on our Support Terms & Conditions information page.

Once you have your Support ID you’ll be able to use to contact support for assistance.

Thank you!

Sarah

Hello CYS ,

I’m very surpriced that you think we charge for theme support. Support requests that fall under our Support Terms & Conditions (what you report clearly does) are taken care of without charge!

So please, allow me to assist in resolving whatever issue you are having with the widgets. You will need to submit the form you see once you log in via the “Report a Bug” field here: http://www.sarah-neuber.de/theme-support

Thank you.

Sarah

I have responded to your email that you sent with no response given.

I have tried to send a support request with the details it requests but it gives errors for FTP login and backend WP Admin urls. Although they are correct.

Please advise.

Thank you!

Rick, there is no need to leave a comment here every time you send me an email.

P.S Please note that we do have a time differense to some delay between my email replies is unavoidable.

Thanks!

Sarah

Thank you!

Hello christina,

The shopping cart is developed and maintained by us so that’s a no to your question.

Please visit our pre-sale questions page as this may also be of interest.

If you use the contact form at the bottom of that page to contact me I will be able to send you some more information about the theme that could help you in making a decision on whether it will meet your business needs or not.

Thanks!

Sarah

Sorry I can only read and undertand English, German or Greek.

Hello Beachouse,

I’m not sure what you refer to by “language plugins” however if you are trying to find out whether you can create a multilingual site with this theme the answer is yes. The theme is WPML compatible.

Please visit our pre-sale questions page as this may also be of interest.

If you use the contact form at the bottom of that page to contact me I will be able to send you some more information about the theme that could help you in making a decision on whether it will meet your business needs.

Thanks!

Sarah

Hello arthurguterres,

Thank you for your interest in our work.

In reply to your question, this is a feature that we plan to add in the next version. We do not have a date for the next release yet since we recently released version 2.0 however I have already started compiling the “To-Do” list and this is among the things we would like to add.

Please visit our pre-sale questions page as this may also be of interest.

If you use the contact form at the bottom of that page to contact me I will be able to send you some more information about the theme that could help you in making a decision on whether it will meet your business needs.

Sarah

Hello jutord,

thank you for your interest in our work.

We do plan to release a mobile version of our themes in the future. Whether this will be done on the eCommerce themes we currently have for sale or whether this will be done on the new series of eCommerce themes we plan to release remains to be seen.

Please visit our pre-sale questions page as this may also be of interest.

Sarah

margaretgill,

Our records show that you already have a Support ID. Use it to access the Wiki.

Once there search using the keyword: update

The first entry that you see among the search results answers your question on how to update. If for some reason it does not answer your question, there’s a contact form to the right of the single Wiki entry that you can use to contact support.

Regarding editing the homepage please visit the theme’s documentation which guides you through editing the different elements on the page. Again, should you have any further questions use the Wiki to communicate with support.

Thanks! Sarah

P.S Please remember that future support requests need to be sent over the appropriate support channel as I am not providing support over the comment area here.

need300z,

Our records show that you have not yet requested your Support ID. Please see how to request one under “How to Contact Us” on our Support Terms & Conditions information page.

Thank you!

Sarah

P.S What I see when I visit kirlesjewelers.com is the WordPress default theme.

Hello wmweeza,

thank you for your interest in our work. The sidebar can be placed either to the left or the right from the theme settings so yes

Please visit our pre-sale questions page as this may also be of interest. If you use the contact form at the bottom of that page to contact me I will be able to send you some more information about the theme that could help you in making a decision on whether it will meet your business needs.

Thanks!

Sarah

Hello cokwara,

Our records show that you already have a Support ID. Use it to access the appropriate support channel in order to receive assistance on the issue you report.

Thank you!

Sarah

Very pleased to hear that you are happy with the theme

Regarding your suggestion. If you email me about it I may be able to do something without you having to request custom work.

Sarah

Hello CR786 ,

Please be sure to go through the theme’s online documentation and especially the article on Installing the theme

P.S I have already replied to your request fro a support ID. Be sure to use it to contact support for all future support requests.

Thank you.

Sarah