The Jewelry Shop - WordPress eCommerce

Hi,

I purchased this theme in Summer of last year. How do I go about getting the new version and is it fairly simple to upgrade?

Thanks!

Hi, I just purschased your theme the other day… And there are no documentation on how the site functions in the theme. I did however find documentation on your site. But why is that to get real documentation like the size of an image or the actual Aside setup I have to send you an email, wait 24 to 48 hrs for an id? Really, I have used a few themes and this is slowing me down.

keekee

Hi, I sent an email the other day and have not had a support ID yet. Can you please check this as i am keen to proceed with building my website. Thanks

I purchased a week ago and I’m so stuck. When I update a product and go back to view it diverts to “gift card page”...I have no idea how to fix this. I’ve been trying to figure out for the past few hours. I’ve even uninstalled and redid everything but still same issue…help someone!

Hi I asked for a support ID a while ago and I havent received it, I just asked for another one. I am having a huge problem w my installation. I followed the instructions thoroughly but I am getting these error messages

wp-content/themes/TheJewelryShop/lib/engine/cart_actions.php on line 8809

wp-content/themes/TheJewelryShop/lib/engine/cart_actions.php on line 7372

I made sure t CHMODD the filed/Folders mentioned in the instructions but for w/e reason I still see this. I even called my host/server and they had no idea what to do either

Attention: the folder ./pdf/bills does not have chmod 0777. Please adjust the writing permissions to chmod 0777.

Attention: the folder ./dl does not have chmod 0777. Please adjust the writing permissions to chmod 0777.

PHP configuration warning: the value of session.save_path is empty. Leaving this unresolved will prevent the shopping cart/membership functions from operating correctly. Please contact your Host to correct this value for you or to tell you what to do. Thank you

Hi Sarah,

I did have a support ID from a previous question. I used that when i initially emailed you but got told that i had to submit a support ticket which is what i thought i had done. I am very new to wordpress and i’m sorry if i am frustrating you by not using your correct procedures. Please can you contact me as i would like a full refund. This theme is not working for me and i cannot fix my problem by going round in circles trying to raise a Support ticket,ID!? Thanks

Just wanted to thank Sarah for the great support I have received in setting up website. She has a great system in place for placing support tickets and responds promptly.

The new version is great and love all the new improvements.

Thanks again.

For those considering this theme, you will not be disappointed!

PRESALES - is there a chance we can see the ADMIN panel i’m very much interested to see on how it handles the ff:

1.) inventory - can i mark a product with its corresponding a.)vendor b.)cost price (tax,shipping, etc) c.)purchase order

2.) sales report can i categories my customers to 1.) retail sales 2.) wholesale 3.) consignment

looking forward for your answer.

48hrs past ~ no response?

hi I bought this them but didnt work it. how can I work it and do you support turkisk language