Discussion on The Ken - Multi-Purpose Creative WordPress Theme

1290 comments found

glhu Purchased

Hello I have created an image gallery (COLUMN BASED) as that in Live preview (Elements> Gallery styles). Clicking on the images opens litghbox but does not scroll through the images, why? I tried everything.

Thank You

Default-user
glhu Purchased

Hello. I have a problem with your theme. We’ve chosen your theme together with the customer for the operation of gellary in Lighbox, with the ability to scroll through the images. Now we realized that this sliding inside Lighbox not work, although it functions in your demo version online. You told us that it is a fault that you solve. Please we ask you to give us a solution temporary measure, pending release a new release of the issue, because we have to go online. Best regards.

ChristopherAmirian

Would you please open up a ticket in our support system, where our support staff will do their best to help you on this matter? Based on your ticket, you will normally receive a response within 24-48 hours.

Thank you.

Artbees Support Desk

Knowledgebase
glhu Purchased

Hi, I’m using “Previous & Next Arrows” to turn on the navigation arrows when viewing the portfolio single page. How Can I set the color skin of the little box where it appear the project name/category, under the arrows? Thanks in advance. Cheers :)

ChristopherAmirian

Would you please open up a ticket in our support system, where our support staff will do their best to help you on this matter? Based on your ticket, you will normally receive a response within 24-48 hours.

Thank you.

Artbees Support Desk

Knowledgebase

Hi there Artbees,

It’s been more than one year now I use The.Ken and it seems awesome to me. My opinion is your theme is very versatile. It’s almost perfect. May I dare to ask for two improvements? Yes? Thank your Artbees ;-)

1. As you did with the Quick contact form, I think it could be useful to be able to disable the Side Dashboard on each page when needed. I think that you can only to this if you don’t provide a menu in one page. It could be great to have a menu and inside some page, not provide the Side Dashboard.

2. As it is already possible with the form when you use it with the page builder, it could be great to disable the captcha inside the Quick contact form when you use it in the Ken Pages Options in each page.
It’s very useful when you are trying to build a membership website: the users who are inside their personal area in a membership website does’nt need to use a captcha.

Thank you again for your very good job with The.Ken. I hope you’ll never stop to improve your job and try to keep The.Ken as ‘light’ as possible to avoid unnecessary database queries.
One of the reason I like The.Ken is that your theme seems compatible with a huge number of plugins. I’ve made many many tests with lots of plugins and The.Ken responds every time without any issue. Congrats for your high quality job!
Warm regards.

ChristopherAmirian

Thank you for your suggestions.

Would you please be kind and ask about them as a feature request here:

http://support.artbees.net/support/discussions/forums/1000197562

Thank you very much.

SigorGiamus

Done!
Thank your Christopher.

Hi guys, love the new update.

Two pre-sales questions: 1) Is there an option to show the product descriptions in the shop loop and product categories pages like in Jupiter? 2) I notice almost all of the social buttons are sharing either the wrong image (like the page author on a blog article) or no image at all like in the shop products. Is there a fix in the works for this?

ChristopherAmirian

Hi there,

1) No unfortunately you need to use standard ways of Woocommerce such as shortcodes:

http://docs.woothemes.com/document/woocommerce-shortcodes/

2) Maybe there was a temporary CDN problem, would you please give us the URL of the demo and screenshot of icon you are talking about?

Thank you.

Default-user

Hi Christopher, I completely apologise, I realized it was due to a browser plugin conflict with the social JS. As for the details, please consider it in a future update to have the styling supported. In the mean time I’ll set it up in a child theme if I go for this over jupiter

LandGrant Purchased

Is there a built-in option to add a menu of filters to sort blog posts by categories? (Especially in the masonry style?) Thanks!

ChristopherAmirian

Hi there,

No for now such a filter is available for our portfolio shortcode.

Please ask about this as a feature request here:

http://support.artbees.net/support/discussions/forums/1000197562

Thank you.

Real_Zeke Purchased

Hi, Thank you for a great theme!

I would like to make a section in a page where half on the section is an image and the other half is text and all of it is fullwidth just like in the demo “Boutique” in the section where it says “THINK OF A DREAM” – How is that done? Thanks.

ChristopherAmirian

Would you please open up a ticket in our support system, where our support staff will do their best to help you on this matter? Based on your ticket, you will normally receive a response within 24-48 hours.

Thank you.

Artbees Support Desk

Knowledgebase
Default-user
Real_Zeke Purchased

Oh, I think I figured it out myself. However, I have another issue, so I will open a ticket anyway. Thanks.

brnEnvato Purchased

Hi. Please, where I can change the color of the green line of the preloader? Thanks a lot. Bruno

ChristopherAmirian

mmm…. This is something that our support staff will know better as it seems to use Javascript.

Would you please open up a ticket in our support system, where our support staff will do their best to help you on this matter? Based on your ticket, you will normally receive a response within 24-48 hours.

Thank you.

Artbees Support Desk

Knowledgebase
pureind Purchased

The contact form is not working in Safari or Internet Explorer. Do you have a fix for this?

ChristopherAmirian

We do not have such a report.

Would you please open up a ticket in our support system, where our support staff will do their best to help you on this matter? Based on your ticket, you will normally receive a response within 24-48 hours.

Thank you.

Artbees Support Desk

Knowledgebase

Hey there, Artbees.

First of all – congrats for the fantastic theme you have developed. Keep up the good work! :)

I have few questions tho which I hope you will be able to answer me :) So here is the site, where we have installed the theme: http://adburst.co/

1. Is it possible to have a single slide in the slider and remove the navigation arrows on the sides? We just want one video, but we don’t know how to place it there without the slider.

2. Even though the header is set to TRANSPERANT and the logo and the menus should be light, they still stay dark, which is really frustrating. I went through all the possible options in the theme and nothing seems to work. Do you maybe have any idea how to make the logo (the light version is uploaded) and the menu light?

3. When we arrange the services, the last 1 or 2 columns always break. In this case it is our TRAINING section is a little bit higher than the EMAIL MARKETING section, which is not a big deal, but it is still frustrating. Do you maybe have a fix for this?

4. When you click on the CTA button which leads to here http://adburst.co/#services it goes straight to the services. Is there a possiblity to make it go smoother, like with some animation effect? Like on those one-page websites. I hope you understand me :)

Thanks a lot, guys!

ChristopherAmirian

Would you please open up a ticket in our support system, where our support staff will do their best to help you on this matter? Based on your ticket, you will normally receive a response within 24-48 hours.

(Please kindly open separate ticket for each item)

Thank you.

Artbees Support Desk

Knowledgebase

Hi,

I would like to change the color of the Footer Title Divider – how can I do that? Thanks.

ChristopherAmirian

Would you please open up a ticket in our support system, where our support staff will do their best to help you on this matter? Based on your ticket, you will normally receive a response within 24-48 hours.

Thank you.

Artbees Support Desk

Knowledgebase
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