Discussion on The Ken - Multi-Purpose Creative WordPress Theme

655 comments found

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United States
ldixontv Purchased

Hey guys, I’m hoping you can clue me in as to how I can change my portfolio-meta so that my post title and link are always present and not just when a user hovers over them.

ChristopherAmirian

Hello there, You will need a custom css code tailored for your case which our support staff will be happy to give. Please open up a support ticket and don’t forget to add the page URL which you want to have the effect with complete description, so our support staff can help you as soon as possible.

Thank you.

Artbees Support Desk

Knowledgebase | HD Video Tutorials 
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Everything has broken after your update. I do not understand.

Please see http://support.artbees.net/support/tickets/1619

ChristopherAmirian

Hi there, I will follow up this with support staff. Thank you for reporting this.

artbees

Dear ProdigalMedia1,

As noticed, a plugin has caused this problem. Let me know if you need further assistance.

Best.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States
wilkie04 Purchased

Is there a custom sidebar module in the included visual composer? I know there’s one in Jupiter but in Ken I cannot find it

ChristopherAmirian

Hi there, We do have custom sidebars in The Ken :) Please go to Theme Settings -> General Settings -> Custom Sidebars and add unlimited sidebars there :) Thanks.

wilkie04
wilkie04 Purchased

Thanks. I actually meant when using the visual composer in The Ken there is no custom sidebar element. For example if I want to have a page full width with 3 page sections and I want the first and third sections to be full width but the second to be 2/3 – 1/3 with a sidebar in the 1/3 I cannot do it in the Ken. I can in Jupiter but not Ken. Below are two screenshots:

First from Ken with all the elements available: NO CUSTOM SIDEBAR ELEMENT http://bit.ly/1pXXB5u The second from Jupiter: CUSTOM SIDEBAR ELEMENT http://bit.ly/1mhsjTC

Any way I can get the custom sidebar element in The Ken?

Thanks

ChristopherAmirian

Ah yes, we do not have Sidebar Shortcode in The Ken. It is a feature only presented in Jupiter theme.

Thank you.

  • Bought between 500 and 999 items
  • Has been a member for 6-7 years
  • United States

Even though I love this theme, I’m a huge fan of Visual Composer. I’m not a fan of your recalibration of it. Especially since I can’t use the, now numerous, add-ons and extensions for it. You should simply recalibrate the theme to use VC as an embedded feature and allow users of your theme to also have the use it’s extensions. This is probably my greatest concern about your theme. Why anyone would take a premier product like VC (with all its work by so many to create extensions for it) and change it as you have is just bad business decision making. I think you should rethink this because as soon as someone creates a theme with similar features/options to yours (they now have) and includes VC as is, I’m probably switching.

ChristopherAmirian

Hi Jeffrey, We had some considerations in previous version of VC which made us do such a thing. It seems that VC also evolving too and lets us be more creative about this in new versions. We will definitely consider your suggestion for new version releases. Thank you vey much.

JeffreySummers

I hope so. I’m a fan of both VC and your theme.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ChristopherAmirian

Hi there, Some of these errors are because of different plugins we use in our theme. We are doing our best to make this compatible with validator for HTML5. Thank you for your concern and I assure you that it is in the list of tasks for our developers. Thank you.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • New Zealand
capeshnz Purchased

Hi team

Quick question about the ‘portfolio’. Are you able to have the text and buttons display by default? (I don’t want to have to hover for them to show.) We’re almost wanting the opposite to what currently happens. If the answer is yes, am sure I’ll get a link to support, if ‘no’, am sure you’ll let us know.

Thanks!

ChristopherAmirian

Hi there,

It is possible with some custom css tweaks which I suggest you as about in our support system.

Also please search there in our support system, there maybe a question like yours answered before. :)

Thank you.

Artbees Support Desk

Knowledgebase | HD Video Tutorials 
  • Bought between 500 and 999 items
  • Canada
  • Has been a member for 3-4 years

You mentioned an update between the 10 – 20th and today is the 19th. Any status?

ChristopherAmirian

Hi there,

have to extend the timeline to deliver the additions and improvements The Ken requires now. We do our best to deliver the update in early September.

Thank you.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
drbilal Purchased

Have the issues in IE been fixed – parallax is not working at all for me in IE. I have submitted a support ticket but wanted to check here also.

ChristopherAmirian

Hello there,

If you submitted a ticket in our support system then you did the right thing. Our support staff will follow up the matter and yes if needed they will report to our developers.

Thank you very much.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

we are thinking of choosing The Ken for our new website. But we need to be able to create two “levels” in the header menu where private customers and company customers can choose to go to their special section of the site (very important). Under this short menu there is the standard menu:

http://www.nordicgreen.se/wp-content/uploads/2014/08/menu.png

The above is just a sketch. However, it would be nice to be able to have the Private and Company words in a bigger font size than the standard menu.

Is this possible?

Regards Johan

ChristopherAmirian

Hello there,

Unfortunately we do not have such a feature in our theme.

Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
jmdieu Purchased

Dear Team Artbees,

I’m actually work to the responsive version of my website for mobile and i want to change the number of image by row it will be appear, i want two row like the link below for the portfolio. http://hpics.li/b754f62 How it’s be possible ?

Thanks you very much by advance Bests

ChristopherAmirian

Dear Jmdieu,

Please note that we do not provide post-sale support in item comments section. Please kindly refer to our support desk and open a ticket to get the quickest and best solution tailored for you by our support experts. Based on your ticket, you will normally receive a response within 24-48 hours.

Artbees Support Desk

Knowledgebase | HD Video Tutorials 
Default-user
jmdieu Purchased

Thank Christopher,

This is the ticket 1700.

Bests :)

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hi! Is there a way of personalize success message in built in form? The customers are complaining this is hard to see the ‘check’ symbol after sending the message. thank you.

ChristopherAmirian

Hello there,

Yes it is possible, please open a ticket in our support system, and our support staff will be happy to give you a tailored css custom code for that.

Thank you.

Artbees Support Desk

Knowledgebase | HD Video Tutorials 
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I need to put more than 10 images on edge slider. How can I do this?

artbees

Dear filipegropilo,

You can create and name 10 slides and manually select them in EdgerSlider shortcode. Have you had any problem doing this?

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Poland
  • Referred between 1 and 9 users

hello

I translated po files but unfortunately WooCommerce part of that is not displayed with translated language ( still English) , how to solve that ?

Also, are you interedted in pl_PL translation ? I can send you such file if you wish

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
nijinsky Purchased

nevermind

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 4-5 years

Can you please update the demo content with the “new” blog/magazine styles? :)

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