artbees

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1830 comments found.

When will theme support Woocommerce 2.6.0?

Hi :)

Not yet and in few days we are releasing an update including compatibility with WooCommerce V2.6

Thanks

I have asked for help multiple times with my ticket and have had no response. This is disappointing. I need help getting WooCommerce to format correctly on my site.

Hey there,

What is your ticket ID so I can check whats the case?

Hi, When i open my website on ipad or smartphone my drop down menu doesn’t work? Do you have a solution ? www.yogaetnature.be thanks

Hey there, Would you update to V3.5.1 as we had a bug in mobile menu on the version you have been using (3.4.1).

Thanks

Does Ken 3.3 come with the latest version of Visual Composer V 4.12?

Hey there,

Within a week we will release Ken new version together with VC v4.12

Thanks

MCDVL

MCDVL Purchased

Please check the next release of Ken with JustHost/BlueHost. The latest version crashes the site. I have verified this on multiple sites and they are all occurring on JustHost and only with the Ken theme.

Someone else has posted the same issue and I just want to remind you to FIX this!!!

I already opened a support ticket but got nowhere. I am basically waiting for the next release of Ken. If it still crashes, I will have to switch to another theme …and finally rid myself of this misery I have been experiencing for the last couple years.

Hey Mark,

We are working on Ken sprint and all of the backlog tasks will be considered and fixed. We will buy hosting plan for testing in JustHost/BlueHost.

Stay tuned.

Would you tell me which plan are you using?

MCDVL

MCDVL Purchased

JustHost pro plan.

Thank you!

dudipan

dudipan Purchased

Are you planning something as Jupiter’s unparalleled performance for The Ken in the nearest future?

Hey dudipan, A major update to The Ken is in progress. It will offer major performance improvement as well as new additions and templates. Please stay tuned.

The theme support the 4.5.2 Wordpress version?

Hey there, yes it supports

sterika

sterika Purchased

Hi, is there carousel or banner slider in Ken Themes?

Hey there, there are carousels but for what purpose and style are you looking at?

sterika

sterika Purchased

Planning to show a couple of large images in automatic slider (I think it’s called carousel?) in Home page. Currently I can only show one image in Home. How to get the carousel? Is it built-in or need additional charge? Thanks.

I think you can get that via Portfolio shortcode :

http://demos.artbees.net/ken/portfolio/portfolio-scroller-one-row/ http://demos.artbees.net/ken/portfolio/portfolio-scroller-two-row/

You can have multiple items per row as an option.

Hope that helps

nlbmedia

nlbmedia Purchased

Hey Artbess. I got this when i update to new version: Parse error: syntax error, unexpected T_STRING in /wp-content/themes/ken/framework/includes/minify/src/Minifier.php on line 19

Hey there,

Would you check if your php version is above V5.4? It may be caused because of using legacy and very old version.

If you have the possibility ask your host to change it to the latest version of php (v7.0.2)

nlbmedia

nlbmedia Purchased

Hey. Indeed I was on 5.2. I’ve set for now for 5.6 and it worked. I have to wait for other plugins to be compatible with php7. Thanks a lot!

You are welcome :)

maria_key

maria_key Purchased

Hello team, please help. I have bought this template for the second time.

why I can’t register my new template ? the description : Your API key could not be verified. Failed to connect to artbees.net port 443: Connection timed out Please contact Artbees Support.

Hey there,

There is an issue with your Firewall or something blocks our API connection way.

Would you please open up a ticket in our support system, where our support staff will do their best to help you on this matter?

Thank you.

Artbees

Artbees Support Desk

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