Discussion on The Ken - Multi-Purpose Creative WordPress Theme

678 comments found

yakirh Purchased

Any news on RTL? People been waiting since you first published this theme :(

ChristopherAmirian

Hello there,

This is in our plan and list. We will do our best to make this happen in future releases.

Thank you.

Default-user
yakirh Purchased

Come on man. Back in April you guys told me: “Thanks for your interest and we are happy you liked it. We will add RTL compatibility in our v1.3 so you will see the addition in few more weeks. Its pre-planned and as schedule we will work on them”. It’s almost September now and it’s v2.0! How much longer will it take?

ChristopherAmirian

Unfortunately our whole resources are currently zoomed for v4 of our Jupiter theme. Will do our best to get back to Ken as soon as possible to have the feature for sure.

Thank you for your understanding and patience :)

Hello,

Great theme. How do I remove the buttons “Reset Section” and “Reset All” from the theme’s admin panel?

I honestly hate the reset buttons.

Thank you,

ChristopherAmirian

Hello there,

I suggest that you ask this in our support system. Our Support staff will be happy to help you on this matter.

Thank you.

Artbees Support Desk

Knowledgebase | HD Video Tutorials 

Pre-sales question: On your version of visual composer can you adjust padding and margins on elements like the standard version of VC? If not how is that handled?

ChristopherAmirian

Hi there,

Yes it is possible to change padding and margins on different shortcodes that we have added in vc. We even have a padding shortcode which you can use for different alignment purposes.

I suggest that you go over our video tutorials where you can get a better grasp of dashboard environment for sure :)

The Ken Video Tutorials

Thank you :)

Any news on the “timeline” blog suggestion? I’m pretty sure if you do it different then what is offered now by others you will hit the jackpot. maybe somewhat like this but with automation [jquery] www.blendle.nl

ChristopherAmirian

Hi there,

Thank you for your suggestion.

I encourage you to add a feature request following the link below for that:

Feature Requests

Thank you.

Hi, can i add icons to the theme, and is it possible to have tooltip functionality in the pricing table?

ChristopherAmirian

Hi there,

It seems that you misunderstood my last message, I did informed the development team but it is not a matter of changing things around and it needs recoding from ground up. Please stay tuned for upcoming releases.

Thank you.

Default-user

My web developer can do that now, he only need actual steps, i can’t be waiting for a release that may be on the next 2 months or 3! that’s not going to be hard for your developers to tell you. So again i’m waiting, this time my patience is limited !

artbees

Dear KHOUADRI123.

Please note this kind of customization requests is beyond the scope of our theme support which is provided for free and only to help our users fix problems and bugs. We can not and simply are not supposed to provide this service at the moment. Please consider this a custom job which needs to be done by third parties including your developer.

For your future question, Please note we do not provide post-sale support in item comments section. please kindly refer to our support desk and open a ticket to get the quickest and best solution tailored for you by our support experts. Based on your ticket, you will normally receive a response within 24-48 hours.

Artbees Support Desk

Forums | Knowledgebase | HD Video Tutorials

Also I will be grateful if you revise and change the language you employ in your future conversations with my team.

I hope we can help you with your other question regarding our theme. Best.

Where did the “back to top” button go??

ChristopherAmirian

Hi there,

The back to top functionality has a bug in Ken 2.0 and will be fixed for upcoming release.

Thank you for your patience.

Can the Header (title/logo and menu items) be centered or put on the right? I notice all the demos have it to the left.

I really like this theme. Great work!

ChristopherAmirian

Hello there,

Title can be centered using per page settings inside each page. But theme does not have options for Menu and Logo, but our support staff will help you to give a custom css code for doing that if needed :)

Thank you.

lijinnair Purchased

Hi,

What is the best settings for displaying and reading blogs in a single page site?

appreciate if you can help

ChristopherAmirian

Hi there,

The best way is to use Blog shortcode inside the single page to be able to show blog listing in different styles that you can set from shortcode edit screen.

Please open a ticket in our support system for follow up questions, our support staff will be happy to help you more.

Thank you.

Artbees Support Desk

Knowledgebase | HD Video Tutorials 
torianth Purchased

You have an idea of when an update will occur? Still bugs from the initial release that I was hoping to resolve.

ChristopherAmirian

Hi there,

Would you please open a ticket in our support system and report any kind of bug that you may have there? This is the way that our support staff can check and confirm and inform our development team.

Regarding the new release we have no strict date yet but please stay tuned for our announcements.

Thank you

Artbees Support Desk

Knowledgebase | HD Video Tutorials 

So is The Ken support team working on Jupiter too? Support tix lingering now for 2 days.

JeffreySummers

They got on it. thanks.

ChristopherAmirian

Cool then :)

JeffreySummers

Not really..read my last post.

Hi one pre-purchase question.

Do you support BuddyPress and BuddyDrive and do you have any demo or screenshot to show the layout of it?

Thanks

ChristopherAmirian

Hi there,

We support bbPress at the time being, but the support of BuddyPress is planned. But I can not give a strict date for the BuddyPress support release yet.

Thank you.

mtb Purchased

Hi,

I would like to add a currency symbol before of the milestone number. Could you please explain how to do this.

Thanks

ChristopherAmirian

Hi there,

I think it can be done easily with :before sudo class inside custom css. Would you please open up a ticket in our support system where our support staff can help you in details and give you proper code?

Thank you.

Artbees Support Desk

Knowledgebase | HD Video Tutorials 

i love the look and love the documentation included with this template. here’s my question.

i want to create a guild website for a game, where it’s a community website using buddypress with forum, chat, event calendar, members section, and login screen to access site. i don’t see any of those things shown here and i’m wondering what those elements would look like and how to add them to a page.

is this something buddypress does? will the theme skin convert fully with the fullscreen beautiful parallax animations for things like the forum etc. will there be any design elements for the forum that make it stand out. ie chat bubbles when someone posts to the message board, etc.

thanks

ChristopherAmirian

Hi there,

Thank you for your kind words. Unfortunately our theme does not support BuddyPress plugin for now. It is in the plan and our development team is working on it.

I recommend that you stay tuned for new upcoming versions so you can decide about the feature :)

Thank you

I just lost my entire website. White screen. I did a lot of things to try to recover it but it came down to deleting the theme. Then I reloaded it and it went white again. My host is saying it won’t read a .php file or a bad index file.

Bottom line is every time I try to reload the theme it goes white.

Any ideas how to salvage this before I switch to a new theme and get my money back?

No changes to the theme except the css changes your support people did. No major plugins. I was just formatting pages, posts and adding images.

3 weeks of work down the drain. I’m very unhappy.

JeffreySummers

I tried to reply withjust the tix # but envato won’t let you post just a number.

artbees

Thanks. I’m tracking and update you here.

JeffreySummers

Id appreciate it. Ill try to remain calm until we figure out what happened.

Best theme so far from others, exelent theme awesome support..

ChristopherAmirian

Thank you for your kind word :)

The audio posts don’t work on mobile chrome. My browser and operating system are up to date. This is the error: Update Required. To play the media you will need to either update your browser to a recent version or update your Flash plugin.

ChristopherAmirian

Dear mycustomsoftware,

Please note that we do not provide post-sale support in item comments section. Please kindly refer to our support desk and open a ticket to get the quickest and best solution tailored for you by our support experts. Based on your ticket, you will normally receive a response within 24-48 hours.

Artbees Support Desk

Knowledgebase | HD Video Tutorials 

Anyone else who has been using this theme on a GoDaddy server who has had issues?

OK..now I’m impressed. Amazing support.Can’t wait for 3.0!

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