8theme

8theme supports this item

Supported

This author's response time can be up to 1 business day.

198 comments found.

Can you please let me know the due date for newer version?

Hello, netclimber

Take our apologies for the delay. We are very overloaded with the new projects and updates now. Hope to release that on the next week.

Regards

Any update?

We are working on that now and till the end of this week, will try to release the updates. Sorry for the inconveniences.

Regards

Hello! I’ve go two pre-sale questions: 1. is it possible to use .png images (with no background) in shop with your theme? 2. is it possible to build using your theme and some tweaking something similar to this: http://jotul.com/uk/home

Hello, inesek

Thanks for the interest in this theme also :)

1. Yes, you may upload the images you need but very likely the background will be set at white.

2. For this we would recommend you to use our Royal theme that works good with Essential Grid Plugin. Or WooPress theme, take a look at it:)

Regards

JaidahB

JaidahB Purchased

Is there ANY update on an theme update? You stated a few weeks but that was when I inquired March 26, 2015.

Hello, JaidahB

Take our apologies for the delay. We are very overloaded with the new projects and updates now. Hope to release that on the next week.

Regards

sixty4d

sixty4d Purchased

Hi,

We just installed the WooCommerce WishList Plugin. However, your theme doesnt seem to display the “add to wishlist” button on the product page.

If this code can be provided to me asap please so we can enable this plugin to work that would be great please?

Thanks

Ben

Hello, sixty4d

Thanks for being our customer :)

That`s right, our theme does not include Wishlist feature, but we will include that in our next update. If that is very urgent, will be happy to assist you if you contact us at http://www.8theme.com/contact-us (sales department)

Regards

sixty4d

sixty4d Purchased

Hi Helen,

Thanks for getting back to me. That is fine, we will wait for the update. Do you know when you are planning on releasing the next update?

Thanks

Ben

Ok, you`re welcome. As currently we are absorbed in one new project, we cannot say for sure but we will try to do that soon :)

Regards

Hi, I’d like to know when will be available the new version of the theme The Leader, because now is also the new version of Wordpress 4.2 and it would be useful to update the whole thing even for security reasons. Thanks again

Hello, VikingKingSkin

Thanks for the comment :)

We are working now on the WP theme updates, Leader including. Will try to release the updates within this week.

Regards

Thanks so much, i’m looking forward to the new version :)

Not at all :)

How to enable mega menu ?

Hello, werun_com

Please, follow the instructions: http://www.8theme.com/demo/docs/leader/#!/primary_menu

Regards

HELLO, DEAR OUR CUSTOMERS :)

We’re happy to provide the best support to all our customers through our knowledgebase and Forum. If you have any pre-sale question you can post it here in the comments or sent it via email. The response time depends on the request complexity and can sometimes takes up to 24 hours.

We do not provide general WordPress, Magento, WooCommerce support that isn’t related to our themes. We’re not able to support third party plugins or ensure that every one works properly with our themes.

Before submitting your support request, please review our FAQ, Video Tutorials, and theme documentation to see if your question has been covered.

………………………………………………………………………

Click Here To Get Free Support

View Our Online Documentation

Our Training Videos

……………………………………………………………………

Thank you, we look forward to serving you!
8theme Team

Hello,

I was pretty close to buy your theme! But I find a problem on the Shop pages we can’t see the 3 or 4 columns option… If you told me it’s a demo issue I go ahead with the purchase. Other wise could it be fix?

Thank you, Chantal

Hello, matelierdesign

Thanks for your purchase :)

You have the opportunity to choose the columns quantity from Theme Settings>Product Page

Regards

The video in the demo disappears off the screen as soon as it is started.

Hello, keith_uk

Thanks for notifying. We will look into it asap and fix.

Regards

Hello,
can I exclude the parameter of the price of a plug-in caching WP Rocket?
I use WooCommerce with different prices for products according to the state where the visitor is.
Thanks in advance

Hello, VikingKingSkin

Thanks for the comment. Sorry, but we cannot say for sure as that is not related to our theme functionality.

Regards

Hi,
how can I translate with WPML the Theme Options:
- Text for empty cart
- Custom Tab Title
- Custom Tab


I need to translate with WPML the Checkout Page fields like name, surname.. etc..

Thanks a lot
Davide Armari

Hello, VikingKingSkin

Thanks for the comment. That lines for translation mostly related to WooCommerce files. We recommend you to contact our technical support at Forum to get more detailed assistance.

Regards

Purchased this template and love it so far, just have two questions:

1.) How do you remove/change the banner on the search results page? I can’t seem to find it anywhere. 2.)How does one go about adding the “Cool Looking Image section” In the shop nav?

Hello, bedplanet

Thanks for being our customer :)

If you are talking about the banner with “new collection is here” – go to Theme options>Shop>Product Page Banner

Please, be so kind to specify about the section you would like to add? Thanks

Regards

Thank you for that information, it was exactly what I was looking for. Regarding #2: if you go to the demo and mouse over the “shop” tab at the top in the drop down menu there’s a image that says “cool looking image section”. How do you get THAT to show up?

Thanks for details ;)

Please, visit this link with the instructions: http://www.8theme.com/demo/docs/leader/#!/primary_menu

This can be implemented via Appearance>Menu and css classes. Follow the items, and you will get the desired menu with an image :)

Regards

Hi,
I would like to understand why the demo of the TheLeader theme layout is fullscreen and on my Web site www.armaringross.com layout is not.
Thanks

Please, enter Theme Options>Responsive> and set 1200 resolution

Regards

Awesome :) thanks a lot

You`re welcome :)

Theme is not working at all with WP 4.2.2 and Woocommerce 2.3. The woocommerce system report also shows a ton of old WC tempaltes being used. When will this be updated?

Hello, Jebble

Thanks for the comment. Please, be so kind to contact us at Forum—-> http://www.8theme.com/forums with your site details so we could take a look at these issues. Thanks

Regards

Hi Is there a payment option by VISA card from Europe?

Hello, danzinde

Thanks for the interest :)

The payment options are related to WooCommerce settings. And you may set up that via WooCommerce>Settings>Checkout>Payment Gateways

Regards

Pre-sale question: Is it possible to have a drop down cart if you hover the cart icon? I noticed none of your demo’s have this feature.

Hello, pclaesen

Thanks for the interest in our product ;)

We have cart icon drop down when hover on all our newest themes. Please, take a look:

http://8theme.com/demo/theleader/ http://8theme.com/demo/classico/variant1/theme-features/ http://8theme.com/demo/woopress/boxed/

Regards

Helen_Smith

Helen_Smith Author Team

HELLO, DEAR OUR CUSTOMERS  :)

We’re happy to provide the best support to all our customers through our knowledgebase and Forum. If you have any pre-sale question you can post it here in the comments or sent it via email. The response time depends on the request complexity and can sometimes takes up to 24 hours.

We do not provide general WordPress, Magento, WooCommerce support that isn’t related to our themes. We’re not able to support third party plugins or ensure that every one works properly with our themes.

Before submitting your support request, please review our FAQ, Video Tutorials, and theme documentation to see if your question has been covered.

………………………………………………………………………

Click Here To Get Free Support

View Our Online Documentation

Our Training Videos

……………………………………………………………………

Thank you, we look forward to serving you!
8theme Team

abner7g

abner7g Purchased

Can I build a one page layout with this theme?

Helen_Smith

Helen_Smith Author Team

Hello, abner7g

Thanks for being our customer :)

Unfortunately, that is not possible make One page, as there is no necessary functional for that.

Regards

by
by
by
by
by
by