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COPYRIGHT © 2013 ENVATO| TERMS OF USAGE| SUPPORT/HELP| ICONS BY TANGO + WEFUNCTION + FAMFAMFAM
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Hi, I’m really interested in your theme. And wanted to know do you use timthumb script and are there other formats available for portfolio single page. I mean something like project description area next to the image instead of the sidebar on this page: http://themeforest.net/item/the-mask-premium-wordpress-theme/full_screen_preview/3157052 Kindly let me know. Thanks
Hello!
No, regular wp resize function is using. There are WP widgets in sidebar area. If you need project description, you can create separate sidebar for every portfolio item and use text widget.
Regards,
Evgeny
Hi,
Is there a way to disable the crumb path?
Regards, M.
Hello!
via css:
ul.breadcrumbs { display:none!important }Regards,
Evgeny
Thanks!
Hi,
I have 2 final questions:
• How do I change the colour of the top bar: http://grab.by/h7bG ? • When you view the site on an iDevice, the sidebars goes to the bottom of the page, underneath the content. I would actually want this above the content. Is this possible?
Thanks for all the great support!
Welcome!
Color for topbar:
.ef-wrapper .head { background-color: #202020 /*change your color here*/ }I disabled top frame for mobile devices. How does you use it? I did that to maximize convenience. If you use it, write me via my profile page with details and I think what can be done.
Regards,
Evgeny
Hello, (excuse my bad english) congratulations – very nice theme.
I have some problems, can you help me ?
My website is : www.barre-design.com
1/ When I change category in my portfolio, it works good with iexplorer but i have bugs with chrome.
2/ I would like to disable the link (lightbox) on the image in the portfolio post.
3/ Can i order the categories of portfolio ?
Thank you
Mathieu
Hello!
Thanks!
1) What kind of bug do you have in Chrome?
2) Add this into style.css:
.single-post .proj-img a { display:none!important }3) Try this or something like this.Regards,
Evgeny
Hello. thanks for your answer
1) The animations are not fluid 2) I add the code, but it doesn’t work 3) ok, thanks
Regards, Mathieu
Hello!
1) This is Flexslider issue, but we will review it.
2) Right:
.single-post .proj-img a, .single-post .proj-img span { display:none!important }Regards,
Evgeny
Hello, fireform , nice theme! I help to make site for my friend http://ozartschool.ru/ but i have some problem with slider: image is not upload. Only button – Get image and no result. purchase date – 30/10/2012
Privet!
Write me via my profile page with details and provide licence sertificate number because I have some sales at that day. I will help you
P.S. On russian please.
Regards,
Evgeny
You are so amazing, thanks for the great support.
Question: How can i change contact form option for “website” to a “phone number”?
THANK YOU !
Hello!
We optimized theme styles for it and it looks great in the Mask.
You can use this great plugin to create any form you can imagine
Regards,
Evgeny
that is the best contact plugin ever!!! THANK YOU !
Welcome!
Regards,
Evgeny
Hi Evgeny!
Great theme! I have an issue with portfolio page. When the page is loaded the boxes of the bottom line go over the boxes of the upper line. If i resize browser window the page displays boxes correctly. Check this short clip to better understand: http://youtu.be/DG_Wx4u_eVsJust an other question: - How can I change “PORTFOLIO CATEGORIES ” and “PORTFOLIO TAGS ” on the sidebar with “BRANDS CATEGORIES ” and “BRANDS TAGS ”?
Thanks!!
Hello!
Thank you for noticed about this issue. We take a look as soon as possible.
About widgets: you need to create new sidebar, insert widgets and choose for portfolio page in Theme Options. Also you are able to use as many sidebars as you need.
Regards,
Evgeny
This issue happens when you have multiple image slideshow for ALL portfolios, I set one of my portfolios with no image, and portfolio page works. Please fix it so I can add images to my last portfolio. Thanks.
PS I noticed that this issue makes Ipad (3) chrome brower crash.
Thank you,
Bye!
Hello!
We added some new features and fixed some bugs. Please, redownload it in your “Download” section.
Regards,
Evgeny
Hello, I just installed your template and so far I can say that I love it ! I just have one question: I’d like to have the possibility to use tinymce editor even in “portfolio” template page, can you tell me how to do that please ? This is really important to me.
thanks !
oh and something that I noticed too is that all thumnails from portfolio page are in lightbox mod even if I select “link” mod in the portfolio template page
Thanks again
Hello!
Thanks! Unfortunately, Portfolio doesn’t provide to add content in the gallery. You can insert your text in pg-portfolio.php, below the line #9.
I don’t have issue you described. Can you show a screenshot?
Regards,
Evgeny
Hi
Unfortunatly this is not a possibilities as I need to update the text using the back-end to handle it with WPML . I don’t get why you deleted this functionality on that page…
As for the problem I mentioned, just try to put the thumbnail in “link” in the demo, it won’t work…
I have another question, While I already deleted the menu in “apearence > menu”, it won’t work neither, I still have the menu. How can I customise the menu please ?
Thank you
I found a solution for the menu, but is there anything you can do to undelete the tinmce ?
Hello!
It is not available out of the box. If you really need it, write me via my profile page and I can offer you an option.
Regards,
Evgeny
Hello
I have a simple question. If I want the portfolio and/or blog main pages to not have a slider thumbnail preview but inside the links I want the slider to stay. Is it possible?
Thanks.
Hello!
No, slider can not be inserted in the link.
Regards,
Evgeny
This is not what I meant. I was asking if in the blog and portfolio page I can view the thumbnails only as links not sliders even if the post itself has a slider.
I want the slider to be a link in the main page but remain a slider in the post itself.
Seems I got it
If I understand you correctly, you want slider only in the portfolio/blog post and regular thumbnail in the Portfolio? Currently no. I’ll discuss it with our dev.
Regards,
Evegny
YES !!
That’s exactly what I meant because at some point when you have too many stuff in the portfolio it will make it heavy to load. I am suffering from that already. Or some portfolio pagination also is good.
Thanks.
Hi,
Please, wait for an update at the beginning of the week
Regards, Evgeny
Hello!
Please, redownload it in your “Download” section.
We add some new features and fixed some bugs. Also added ability to use regular thumbnails instead of slider in portfolio
Refards,
Evgeny
Hello,
I am struggling with extras. I am making 3 lines with 3 columns each.
The problem, from the 7th extra, instead of displaying the 3 last extras on the same line, it shows me one on a third line and the two last ones on the 4th line. Might be a bug.
Can you fix it please.
This is the demo : DEMO
Thanks
Rom
Hello!
Looks strange. I’ll test it soon. If this is a bug then we fix it in a new version.
Regards,
Evgeny
yes please, can you tell me how to fix it. Need to be done quickly
Thanks
Rom
Hello!
I’ll try to learn this today and let you know.
Regards,
Evgeny
ok Thanks.
Would be happy to fix it today.
Let me know asap.
Rom
Hello,
we’ll fix it in new version at the beginning of the week. Stay connected!
Regards, Evgeny
Hi,
did you fix it ? I already waited for one week.
Please. Thanks for letting me asap.
Hello!
Update is already prepaired. I’ll ipload it in a few hours then it should be reviewed by TF stuff. If you need it now, write me via my profile page.
Regards,
Evgeny
Is there a way to get the Extras to go to a normal page with a sidebar? Don’t think I want to direct people to a full width plain page…
Or just specify a page or url for the link to go to when the Extra is click on?
thanks, joe
Hello!
Only like on this page – content with sidebar + our team/extras at bottom.
Regards,
Evgeny
Hello,
How can I add a break line in google maps bubble text? I’ve tried using
<br />but I suspect it doesn’t recognize HTML codes (Contact Page Settings).It is important to our client that the list of branches displays information like that:
Telephone Number
Email Address
Address
City
Can you help me, please?
Regards Ana
Hello!
Seems dev doesn’t allow to use html here. I’ll ask him soon.
Regards,
Evgeny
Hi!
We’ll add this ability in version 1.2 at the beginning of the week
Regards, Evgeny
Tks Evgeny,
How to make the template update?
Hello!
I already uploaded it on Themeforest. Would be reviewed by TF staff today. You’ll see v.1.2 on preview image then you can get it in your “Download” section.
An update is on the way
Regards,
Evgeny
Uodated
See changes on description page.
Regards,
Evgeny
NICE !
I have other doubts…
1. I opened your .pot language file in the Poedit, added some translations in portuguese, exported a mask-pt_BR.po and mask-pt_BR.mo and copied both files in template language file again. After I added pt_BR in wordpress config page. Nothing happens …. could help me with this? I know that you don’t provides wordpress support, if I’m being inopportune, just ignore ok?
2. it is possible to insert a slider images in homepage like I suggest in www.recinbox.com? (I used a jpg to illustrate)
Thank you, you have the best support ever! I’m loving the template and the wordpress platform (my first time).
Hello Ana and welcome!
Really appreciate your kind words!
You can read short FAQ about translation for the one of our themes here.
We plan to add missing functionality soon including Content Slider shortcode or may be we add only styles for a popular Wordpress plugin. It takes usually about one-two weeks to summarize all features to add or bug fixes.
Great website btw
Regards,
Evgeny
Looking to purchase your theme and had a question. With your social icons at the top, do you have ones included for pinterest or email?
Thanks so much!
Hello!
No, Pinterest is not included. You can easily replace existing transparent png icon by yours and set link to your account via Theme Options.
Regards,
Evgeny
Oh, ok. So I could use PNG icons like these
http://www.1stwebdesigner.com/freebies/45-fresh-free-social-media-icons/and change the icons you have in the “theme options” section and then link it to Pinterest? Hopefully I’m getting it by now.
Thanks for taking the time to answer my questions!
Just wanted to double check with what I sent in the message prior…am I getting closer to understanding what I need to do? If not, can you guide me further?
Hello!
You can find sliced elements in PSD ’s folder. Look in social-icons.psd. You can use it as a blank for your icons
Regards,
Evgeny
So what would the process be to switch out an icon I don’t plan on using (LinkedIn) with one that I do (Pinterest)? I’m relatively new at this and not sure if I change the PSD file how that will affect my in theme options. My end goal is to have the social icon for Pinterest in the top right corner of the theme next to the “mail” icon.
Any help you provide would be greatly appreciated. Also, adding a Pinterest icon in an update would also be great
Thanks
Yes, sir/madam!
I think we’ll add this one with an upd.
Regards,
Evgeny
hi, I must say the support via email is EXTREMELY SLOW ..
Please respond when we need help.
I wanted to know how to increase the width and height of the Logo..
and you send me this..
Hello! If your logo has too big height you can use this css: a.ef-logo {margin-top:-20px} Try different values (0 to -40px) to align it perfectly.
please tell me how i can increase both dimensions and also where i should insert the code. be bit more specific please.
I need your help URGENT .
Hello,
I answered how to adjust regular logo http://cloud.evgenyfireform.com/image/47080Q3H2j2m If you want additional info you don’t have to wait 14 days and write again because I’m not a machine and can forget something. Thanks!
Regards,
Evgeny
Is this for width and height for logo?
Which css file do i need to place the code in?
Hello,
it’s for logo which too big in height. Negative margin does move the logo up thus leaving the menu in the same position.
You can paste this code into Dashboard > Appearance > Editor or directly in style.css.
Regards,
Evgeny
Thank you for the replyes! Much appreciated.
My logo is 355×88 but the default size is much smaller so what is the solution for this?
I’ll write an e-mail to you regarding it today.
Regards,
Evgeny
Have you sent me an email yet regarding the logo issue?
Something tell me that you need to check inbox first
Regards,
Evgeny
Hi,
I just have seen something that should be improved.
Contact confirmation go to a white page Wordpress style with a Go Back button.
Not profesinal at all. Can it be fixed please.
Thanks
Hello!
You are always have ability to use Contact Form 7 popular plugin (our theme optimized for it) instead of our contact form
Regards,
Evgeny
Ok but what about the fonction contact pop-up form on top ?
Seems you are right. I should discuss it with our dev soon. But I think he will do it only if someone else will request for this too because you are the first
Regards,
Evgeny
I suggest you to think about it.
Unfortunately I would need to remove this function from your theme. Too bad, it was one of the functionalities I liked in buying your theme.
As you well know, redirecting to the Wordpress back office to get the confirmation form is quiet strange, and not very pro-friendly.
I think you will be agreed with me.
Thanks
Rom
I can’t express how thankful I am to your constant support and appreciation for all comments and feedback and prompt action.
I also agree on the form confirmation page it can be just a notification under the contact for to pop up or something like that instead of a new page with a back button. I am the second one to request this and I think it is very important indeed.
Looking forward for your response and THANK YOU for the new features in 1.2 they’ve been great.
Hello!
Really appreciate your words! I definetely will ask that our dev make like buyers want
Regards,
Evgeny
In the Footer section, if you dont have any entries for fliker id, and twitter id than it does not show but how do you remove the categories and tag from footer?
Also if i wanted to place other wiglets in the footer is that easily done in admin panel?
Hello!
Answered via e-mail.
Regards,
Evgeny
Thank You Kindly!
Welcome!
Regards,
Evgeny