Merci beaucoup pour l’aide précieuse apportée.
Je tiens à dire ici, à l’attention de ceux qui comme moi consultent les commentaires pour se faire une idée de la qualité du support, que “AurelienD” offre sans conteste le meilleur suivi – tant dans son efficacité que dans sa disponiblité et sa rapidité – qu’il m’ait été donné de voir parmi tous les thèmes que j’ai utilisé.
(Et je n’ai pas qu’un seul compte chez Envato !)
PS : et en plus il parle français !
Thank you very much for your nice help !
To the attention of those who use to read comments to get an idea of support quality, I want to write here that AurelienD always gave me quick and efficient response to my problems, more than all other supports on all themes I bought on Envato (And I have several acounts)
Thank you and regards.
Having some serious problems with the latest version of this theme. I am having the problem: img source coming with “wp error 1”@
and the error is coming from theme files img-resizer/aq_resizer.php. By the way, theme is using version 1.1.7 , current version is 1.2.0. I tried to use current version of it but it didn’t solve the problem as well.
I’ve just updated the theme to fix an issue with the image resizer. Could you try to install the latest version of the theme?
This did not solve the problem. I will email you now.
Please check your mail. Need to get this theme update asap so now it will deliver broken images.
I have replied to your email. Hope to hear from you soon,
I’m trying to set-up the header images (1500×600px), but they are automatically resized at 1500×500px. How can I fix this?
There is a setting called Header aspect ratio.
If you set it at 15/6 or 2.5, this will keep your header image at 1500×600px.
If you wish to apply this ratio to all your header images, go to Theme options -> Appearance.
If you want this ratio only for a single page/post, you will find the setting in the Page/Post Options under the editor.
Thank you for your answer.
I have another problem. I get the following error when accesing the gallery or the short-codes page:
Fatal error: Call to undefined function aq_resize() in /wp-content/themes/theplace/inc/shortcodes.php on line 131
It seems that the problem is the YOAST SEO Plugin. Is there any why to continue using this plugin and not having the aq_resize error?
You are right, the problem is caused by Yoast SEO Plugin. I have replied to your email on that matter.
Hi, I want to know the booking form on the homepage uses contact form7 or something different in the background. I need attachment functionality so that customer can also send us document instead of check out date field. is it possible?
Thanks for your interest in The Place theme.
Yes, it uses Contact Form 7, so you can edit the booking form so a client can attached a document as well.
is it possible to use fe. tinymce …
I have activated the tinymce plugin, but the edit the pages… its always the standard editor…
Have you tried to change theme to check if this problem has anything to do with The Place theme?
If so, would you mind to email me via my profile page a link towards the plugin you mention? Can you as well include the url to your website and wordpress login details so I can have a look at this?
I’m having an issue adding the Meta Title, Meta Discription, Meta Keywords, Alt Tag, and Header (H3).
Is this a manual setup or is there something I’m missing on each page?
If so, how would I go about doing this? Thank you.
I have replied to your email.
The Place theme does not include SEO options. As I explained in my email, I do think SEO is to be done by a plugin. A complete and well known SEO Plugin is Yoast SEO plugin for example.
Hi How can I extend the high of the Full-Width slider! On my website is at 400px and in the demo at 600 !!!
Thanks for your help
Go to Theme Options->Appearance and you will find header settings (maximum height, minimum height, header aspect ratio…).
Please check as well that you are using the latest version of The Place theme ( currently 1.9.3) as this was introduced with version 1.9 of The Place.
If you need further help, do not hesitate to contact me via my profile page.
I have a simple pre-sale question. Is it possible to have the photo gallery on any of the ‘Rooms’ page cycle the photos with auto play. Meaning, the user does not have to interact with the room gallery?
Thanks in advance!
Thank you for your interest in The Place. Unfortunately, there is no auto-play option for the room gallery.
If you have other questions, do not hesitate to email me via my profile page or here.
I have just updated my clients site to 1.8.6 to 1.9.3 and we have a problem with the gallery pages. When you click on an image if doesn’t center the pop up it is only half viewed in the bottom right of the screen.
I will emial you the link.
I will have a look at that when I receive your email,
I have not received any email yet. Did you send it?
You can email me via my profile page.
Is there a back to top button?
Unfortunately, no there is no Back to top button,
I am trying to set a backround image for room type and so far I couldnt because the header always show up even though I havent set one.. Any idea? Iwant to set it like your single room.
In Theme Options -> Category you can set how you wish to display posts belonging to a Category (for example Rooms). Here you will find settings for header, background, etc…
If you want to override some of these settings (for example you want to have a different background image for a post that belonged to a category Rooms ), you can do that in each Post options below the editor.
Please have a look at the documentation as it is well detailed.
I am trying to override the settings for one room post and keep it without header image. I want it only with a backround image. I compeletly removed the header image and add a backround image on the post page. It takes the backround but also takes the category image. How to make it not to take the category header image?
If you have set a Category to have a header, you can not override this setting in the Post options. You can change the content of the header: change the image, have a slider or a map instead.
To achieve what you want, you have three options:
- You set your Category Rooms without header image and add a header to all the Room posts for which you want to display a header via the Post options.
- You set 3 Categories: Rooms with header, Rooms without header, Rooms. All your posts will belong to the category Rooms which will have no special settings, so you can list them on front end. They will as well have either the category Rooms with header or Rooms without header with corresponding rules in Theme Options-> Category.
- Last option: if a post belongs to more than one category and rules have been created for more than one category they belong to, then the priority for the rules follow the rule creation order. Example: a post belongs to both Rooms with header and Rooms without header categories. If the rule for the category Rooms without header has been created first in Theme Options>Categories, then the post will have no header.
Hope this reply to your question!
Thank you for your reply. When I tried to disable the header and the backround the menu and the logo goes into the content. Any idea?
ok fixed it
Another question, I set ratio to 4/3 and maximum height 600 in slider automaticaly resizes to 1500X1125. The images are bad. What should we do to have a proper size.
Hi, Tnx for a very nice theme. In the help section you have a textured area in the middle of the screen. With rounded borders on all sides. I can’t find the shortcode for that textured area. What do i miss.
The [textured_middle_area_full_width] as shown in documentation screenshot is with unboxed layout. It will appear like that on smaller device (Try reducing your window ). If you wish to have unboxed layout on wide screen as well, it can be set in Theme Options-> Appearance.
OK, i thought there was a shortcode for middle but not full width. No problem, i have changed to CSS for middle full width for that page and got it the way i want.
I could be a tip to include a shortcode for textured_area only, with round border all around. Makes it possible to use the shortcodes in columns to get a nice textured area wherever you want.
Thank you for your input, it is always nice to hear feedbacks. I have taken note of your suggestion.
I feel like it’s a stupid question – but how do I modify the font of the caption for my slides in a slider, and have it on two lines, using the “additional CSS” window ? What is the format of that additional CSS that needs to be used here ? Does the CSS sheets need to be updated ? Any example ?
Thanks a lot,
Yes it is possible to modify the font of the caption and to have the caption on two lines.
I have prepared some screenshots for you. Could you please send me an email through my contact page? So I will be able to email you all the information.
Hi! Is the theme compatible with wp 4.3?
Yes, it is.
Double post sorry
When we try to load the demo content (following http://aureliend.com/the-place-wordpress-documentation/#importing_demo_content ) we get the error code with the debug mode true:
Strict Standards: Declaration of AP_Social_Widget_2::update() should be compatible with WP_Widget::update($new_instance, $old_instance) in /home/royalpal/domains/royalpalmrental.com/public_html/wp-content/themes/theplace/aurel-widgets/aw-social-widget-2.php on line 92
Fatal error: Cannot use object of type WP_Error as array in /home/royalpal/domains/royalpalmrental.com/public_html/wp-content/themes/theplace/aurel-panel/aurel-panel-init.php on line 79
Can you please give us a heads up with this problem.
Have a nice weekend.
Regarding the debug message, it is only a recommendation regarding PHP coding practice. At any rate, it will not alter the proper functioning of the theme.
Concerning the fatal error, could you please email me the url of your website and WP login details via my profile page?
Have a nice week-end too!
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